Creditplus - www.creditplus.co.uk Reviews
Latest Reviews
★★★★★
“Great help and service”
Written on: 22/05/2013
I wasnt sure what type of car loan to go for or what choices I had. Creditplus explained all my options we worked on an agreed monthly budget and they even helped me find a car. I had the option to find my own car from a dealership - however they saved me alot of time and effort and even delivered the car to me. The whole process was quick and simple bur most importantly they did exactly what they said they would do. (read more)
★★★★★
“Great Help.”
Written on: 22/05/2013 by DavidClarkSparkyboy (1 review written)
I received fantastic help which enabled me to relive my youth by purchasing a Mazda MX5. Although i have not received the car as yet I am very much obliged to your Company for their very pleasant attitude and great overall customer service. I would not hesitate to recommend your firm to any of my colleagues or friends. (read more)
★☆☆☆☆
“poor service”
Written on: 16/05/2013 by DavidNicolaClarke
To start with everything was fine. The guy dealing with our application was helpful, recommending that we let Creditplus find a car. We had already been looking but hadn't found anything suitable. We asked if we could find our own car and was told yes, but if Creditplus found a car, we would be assured of top quality. The car itself is lovely - now! It was paid for 2 weeks before we collected it, and, when we did collect it having seen it for the 1st time, and got it home, the closer... (read more)
★★★★★
“911. Carrera 4 ”
Written on: 15/05/2013 by Lordddd (1 review written)
Hi justwant to say a big thanks to thes team for sorting the finance out for my car. It was a difficult one with me being selfemployed didnt help , but wYn kept on going and found a way through for me. I would recomend these guys to anyone. Top marks to wYne and his team. Yours faithfully Lord Stuart . C . Darvill (read more)
★★★★★
“SIMPLE HONEST AND EXTREMELY HELPFUL”
Written on: 14/05/2013 by rmcm
To be fair I have just had my finance approved so my judgement may be slightly skewed as it has taken some time for me to build my credit profile after a tough period. I don't think I have ever given 5 stars on a review, infact i don't really do reviews. This one I am happy to do do as such levels of customer care and information are pretty rare in the loans business, especially if you are not a gold star risk. Credit Plus are fussy about the detail of not only you but the dealer too. They... (read more)
★★★★☆
“Skeptical but proved wrong”
Written on: 14/05/2013 by j13ade
Before Dealing with credit plus, I was skeptical about using them. This website was a main source of checking reviews and made me decide to give them a go. Having written off my previous car, I decided that it was time to get a newer, more reliable model that would last the next few year. I dealt mainly with Scott Hansford who was helpful and very efficient. Due to my first choice of car being an ex-mobility car, the finance was put in place very quickly. Unfortunately, even in the quick... (read more)
★★★★★
“Quick service”
Written on: 11/05/2013
It was a very quick and reliable service. Although several people handles my case over a few days, all of them were fully aware of the state of it and handle it very professionally. I did like the customer area where I could upload my files and see the state of my case at any time, especially after business hours which suited well my life style. The system could not allow me to upload a document more than once, could not overwrite the existing first copy. This problem was quickly solved by... (read more)
★★★★★
“Great Service ”
Written on: 10/05/2013 by MickTurvey
Dealt with a Customer Advisor, from start to finish and found him easy to deal with, he was honest and straight about the things he couldn't deliver (i.e sourcing a cheaper vehicle than I had negotiated myself with the dealer) but I was happy to arrange the finance deal with him and he has dealt seemlessly with the dealer and I pick up my new X5 on Monday. (read more)
★★★★★
“Great Service”
Written on: 05/05/2013
Scott Hansford great from beginning to the end. Pleasure to deal with. (read more)
★★★★★
“absolutely fantastic service”
Written on: 04/05/2013 by RyanMason1
mark collins was my advisor and his service was quite simply excellent. He was assuring, friendly, professional and worked hard to sort my finance out for me. Within hours of me applying he had sourced finance for me at an excellent rate and worked hard to keep the momentum going to finalise the proceedings. An exemplary service and I would definitely use Creditplus again (especially if I could have mark dealing with things for me again!) I really can't say enough about the service I've... (read more)
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Showing 1 - 10 of 324 Reviews
★★★★★
“Excellent service from start to finish”
Written on: 02/05/2013 by AndyB13 (1 review written)
Having recently used Credit Plus to purchase a used car, I have to say that I am extremely impressed with the level of service. The whole process took only a couple of days, and I was kept constantly updated throughout the process, achieving both a great rate with my prefered lender and getting the exact car I wanted. My advisor was superb, keeping me updated regularly and liasing direct with both the lender and dealership. Overall I honestly cannot fault them in any way, as they delivered... (read more)
★★★★★
“Our advisor was absolutely amazing.He found us the...”
Written on: 01/05/2013 by Daz_Nadine
Our advisor was absolutely amazing.He found us the perfect car for our little family,He was always in touch with us regarding the progress our appliction,he was easy to talk to and has he did a fantastic job for us. I would recommend his service to anyone. (read more)
★★★★★
“Superb”
Written on: 01/05/2013 by ballardselite (1 review written)
From the first call i received until the last, my customer advisor was fantastic. Extremely helpful, quick to act and very good at his job. It made the whole process almost enjoyable! I will certainly call again if i need another car loan. Kind regards, (read more)
★★★★★
“best service ever”
Written on: 01/05/2013
Oliver and the team at credit plus are star. From start to finish of buying the car oliver was informing me of all the steps I need to do. I took a little longer to sort it out as the dealer was a bit slow but we got there. If it was not for the team At Creditplus i would not of had a new car. Thank you. (read more)
★★★★★
“Simply Outstanding Service..”
Written on: 30/04/2013 by AllyRuss (1 review written)
Saw their website was slightly sceptical, phoned and spoke to them this was a Sunday! He was fantastic and knowledgeable even to the point of advice about getting the price down for the car it all worked out fantastic. Several calls back and fourth with him a very down to earth with a methodical manner you couldn't ask for a better service! I shall be collecting my car this week he even took the effort to call the dealer!Another added bonus is you can upload your Documents securely online... (read more)
★★★★★
“Hassle free car finance”
Written on: 28/04/2013
I have to say we were extremely satisfied with the service from Creditplus. Mike was a pleasure to deal with, knew what he was talking about, really friendly and made everything really easy from start to finish. Delighted we chose them to arrange our finance, it was the easiest financial process we've ever been through, and that was due to Mike and his handling. In fact, the hardest thing for us was choosing the car! We would, and have recommended to friends already, and we will... (read more)
★★★★★
“Thanks great work”
Written on: 28/04/2013 by Karenrawlings
My experience with credit plus has been nothing short of brilliant From the moment I enquired on the website the service was excellent . Oliver was my contact who was extremely helpful , professional and friendly, i was called back and kept informed of the progress . it took just 5 days from the enquiry to having a new car on my drive !! the service overall was amazing and I would highly recommend to anyone to use credit plus .... Thanks love my car !! (read more)
★★★★★
“Outstanding Service”
Written on: 25/04/2013
Having no credit history, because I have never had credit, I was expecting real issues with trying to get a loan for a car, however I was fortunate on 2 counts, namely: Clinkard Performance Cars recommended Creditplus and secondly I had the real benefit of being dealt with by Oliver Roberts. Oliver was attentive, patient, professional and knowledgeable. He called me back when he said he would and explained in detail the bits I didn't understand. He even explained how Creditplus made their... (read more)
★★★★★
“Excellent Fantastic Service From Start To Finish”
Written on: 23/04/2013 by russtiger (1 review written)
Dealt with very professionally by Oliver could not be more helpful and very friendly and took interest in the vehicle I was looking to purchase Got the loan sorted very quickly and without any issues, was a pleasure to deal with and gave plenty of useful information and Kept in contact all the way through the process either by phone or email Was a pleasure dealing with you and your company I would strongly recommend your company to anybody looking to do the same (read more)
★★★★☆
“good enough service”
Written on: 22/04/2013
the person i was dealing with was great and very informative and updated me everytime and we spoke about the advantages of some cars against other cars and we looked at what is best suited for my needs to ensure he got the right car to suit my needs. when he needed more information he would call and when he received he called to confirm he received info, same when he sent me photos of cars to compare, after sending he would call to make sure i got all photos and we would discuss. it was all... (read more)
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Showing 11 - 20 of 324 Reviews
★★★★★
“Excellent Service from Mark Collins ”
Written on: 21/04/2013
Mark Collins was excellent and provided a great customer service from the beginning up to the end. I made the application on a Sunday and had a call back by 11am the next day. Mark Collins was able to quickly explain what they can offer and a clear breakdown of the finance options. On the same day, he made sure he sent through a shorlist of cars for me to look at which weren't very far from what I was looking for. Most car dealerships you ring do not give you that much attention and keep you... (read more)
★★★★★
“Easy does it!”
Written on: 20/04/2013
When taking out a loan you expect the person dealing with you will be courteous, polite and to know what they're talking about. To do all of that without coming across as being patronising is a real skill. the guy I dealt with, mark collins, had that skill in abundance. however, I reserve my greatest compliment for the fact that throughout this process I never felt that mark's priority was to simply sell me a loan. in fact, it always felt that what mark had foremost in his mind was to get me... (read more)
★★★★★
“Excellent friendly services”
Written on: 19/04/2013 by Andyherts67 (1 review written)
Creditplus will always try and help you getting finance for the car I wanted, even in a bad credit history, they always help you. I,would recommend this services to anyone who wish to buy a car on finance. They will do everything for you step by step. What I like about creditplus, they response to emails on timely manner. Very friendly and helpful staff. There is nothing I don't like about. (read more)
★★★★★
“Absolutely blown away”
Written on: 12/04/2013 by Spudders (1 review written)
From start to finish,unbelievable no hassle,Solomon was brilliant,he even found the car that I was after,I would defiantly recommend to my family and friends,everyone involved,a big thank you.. (read more)
★★★★★
“my new car!”
Written on: 10/04/2013
The service from credit plus was brilliant from the first email to the delivery of my car. The original contact couldn't have been more helpful or friendly. He looked for what I wanted and was never pushy, I never felt pressurised. The finance was quickly put in place and after a short while a very pleasant man delivered my car to me. All in all the service was excellent and I would recommend it to anyone. Thanks Creditplus! (read more)
★★★★☆
“great customer service”
Written on: 10/04/2013 by mark2robinson
Mark Collins was a fantastic help in sourcing my new car, keeping me informed of the process even over the bank holiday weekend. With a optimistic brief of what i was looking for, he was able to find a fantastic car within budget. (read more)
★★★★★
“Very good service ”
Written on: 10/04/2013 by Mike1721
From start to Finnish I found credit plus to be very helpful, friendly and professional, I was very pleased with the communication and they were always there when I needed to contact them by phone or e mail, I will defiantly be using credit plus again. I would also like to mention [name removed] who was the person in charge of dealing with me for doing such a good job. (read more)
★★★★★
“great customer service”
Written on: 10/04/2013
Credit plus were fantastic in helping me secure my car finance! from the minute i contacted them they were nothing but helpful and supportive and assisting me purchase y new car!! A big thanks to the team at credit Plus!! (read more)
★★★★★
“These guys are fab.”
Written on: 05/04/2013 by patorough (1 review written)
My husband is usually fussy and skeptical when it comes to dealing with big purchases over the Internet or remotely by telephone. So when we were looking to buy a new car, he wouldn't initially consider sourcing the funds anywhere else but with a main dealer and in person. But as we hadn't borrowed before, we were getting turned down or receiving ridiculously expensive offers. So when we heard of Creditplus from a friend, we thought we would give them a go. And from the start of our... (read more)
★★★★★
“Fast friendly service ”
Written on: 05/04/2013 by Amytoad (1 review written)
Really happy with the fast application and great customer service provided by our advisor Martin young. (read more)
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Showing 21 - 30 of 324 Reviews
★★★★★
“The Carlsburg of car loan companies”
Written on: 04/04/2013 by Paula_bmw (1 review written)
After having problems with another car loan company that promised the earth and delivered precisely nothing I tried Creditplus. The on line application form was easy, the website gave clear info and I was allocated my own personal advisor. I really liked the was the website kept me informed of the progress of my application and devin was fabulous. Creditplus offer a really personal service and I really felt that devin really cared about getting me the car of my dreams. Creditplus and he did... (read more)
★★★★★
“Fantastic service”
Written on: 03/04/2013 by laraf (1 review written)
What can we say - was very dubious we'd get even finance on a car what with previous messy and costly divorces under our belts but from day one of speaking to [name removed] we knew we were in the best hands. Kept in touch by text and email and phone all of the time. We started with what is your dream car and went on from there as it seemed to be an unreachable on our budget but we got there and we are over the moon (but finding it very hard to stick to any speed limits as the car just... (read more)
★★★★★
“Outstanding Customer Service!!!”
Written on: 02/04/2013 by suepratt (1 review written)
From the minute I applied to the day my finance was completed, the customer service I received was the best I had encountered in a long time!! The whole process was hassle free, I didnt have to make any phone calls myself....Olly did everything! He even found exactly what I was looking for which I was so chuffed about. Everything was explained to me step by step and there was no pressure to take up anything that was offered. Very impressed with the high level of service and I am very... (read more)
★★★★★
“Brilliant service!”
Written on: 01/04/2013
I am thoroughly impressed with the service received from Creditplus, it was fantastic. Wayne Lacey was incredibly helpful and patient throughout the process and was honest and informative throughout the process. (read more)
★★★★★
“WOW!!!!!!!!!!!!”
Written on: 30/03/2013 by tshaddy
What can I say but WOW WOW WOW, From the first phone call from Tristan I couldn't be happier. He is absolutely fantastic. Talked me though everything, and promised he would do everything to get me the car I wanted and the finance I needed. And so he did. I get my car next week delivered to my door. If I had any questions all I Needed to do was either phone or message him and he would have the answer the same day. The paper work was straight forward but if I needed any help then he was on... (read more)
★★★★★
“mark collins”
Written on: 27/03/2013 by glenho (1 review written)
I would just like to say that dealing with mark collins was a real pleasure, he acted very professional throughout the process, nothing was too much trouble for the guy, he is a credit to creditplus, who by the way are a great company to deal with. I will recommend anyone i know needing to purchase a car. Thank you creditplus and a big thankyou to mark collins (read more)
★☆☆☆☆
“Shocking customer service + A rip off!”
Written on: 27/03/2013
I recently had the misfortune of dealing with Credit Plus and narrowly escaped without being ripped off. The representative I dealt with was initially quite friendly and helpful but began to become slack at returning calls (which I thought was odd, as surely they should try and get the deals through as quickly as possible for their own benefit). Initially I was given an offer of finance, subject to approval; but was told there would be absolutely no issue. Credit Plus then came back to... (read more)
★★★★★
“Real humans doing a fantastic job. highly recommended”
Written on: 22/03/2013 by spikey121 (2 reviews written)
This was the second time I used credit plus and it won't be the last. From the instant you submit your application you are assigned an agent who makes it their mission to get you the deal and car you want. This time I was assigned Mark Collins and from the start he was fantastic. Got me a great finance deal and worked with me to get the perfect car. There is something to be said for having your own car finance pa who is willing to go the extra mile and take all the stress away from... (read more)
★★★★★
“2nd time. Will use again!”
Written on: 20/03/2013
This is the 2nd time i've used Creditplus. I must say the reason why I use a broker for this sort of thing is because I dont have the time for the constant phone calls etc. On both occasions [name removed] from Credit plus made the process of understanding what I was doing and the process etc very simple. I connected them up with the dealer in question and things were simple from then on. I will definitely be using Creditplus again and have recommended their services to a colleague who has... (read more)
★★★★★
“Mr. Jamie Lambert”
Written on: 18/03/2013
[name removed] started off by establishing a relationship with me and with my interest in car choice, half of the time i was convinced he was peparing to get a vechile for himself with his level of dedication. considering the fact i changed my vechicle choice more than once he still exercised perseverance, patience and the willingness to meet my preferences in detail always kept me impressed. I can boldly say this has been the best customer service i have ever received from any company of... (read more)
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Showing 31 - 40 of 324 Reviews
★★★★★
“great service, great rates”
Written on: 16/03/2013 by jdmann27 (1 review written)
I am happy with the service I received from credit plus, everyone I dealt with were polite and happy to assist me. I got a great rate for my finance as well. The only thing that let me down slightly was having to take my car to Hull for a part ex. But all in all I was very pleased. (read more)
★★★★★
“first class service.”
Written on: 14/03/2013
I was very happy with the service I got . [name removed] done a great job and even all the staff were helpfull .I'm looking forward to driving my new . Creditplus went the extra mile to find the car I was looking for . Thankyou Richard Smith. (read more)
★★☆☆☆
“Still waiting for my car from creditplus”
Written on: 14/03/2013
I first applied for a car from credit plus on the 3rd of January. I was contacted by [name removed] who explained the process,asked me a few questions and told me he would get back to me the next day. he did and told me id been accepted by 2 loan companies.Everything went well with [name removed] right up until the credit papers and agreements were signed and returned then nothing.No contact for a whole week and that was after myself and my wife contacting them on 3 occasions.There was just... (read more)
★★★★★
“It couldnt get any better”
Written on: 13/03/2013
Creditplus has been able to provide me with a new car, but not any car just the car i wanted... right from the first call with my personal agent [name removed] i knew i was being looked after, not only did he get me the best finance package available, he had a couple of finance choices which he allowed me to pick freely allowing me to create my own package with little effort on my part, he found me the exact car i wanted made sure i was happy and done all the rest for me, but what made this... (read more)
★★★★★
“Excellent Service!!!!”
Written on: 13/03/2013
The service i received was second to none, i could not fault any aspect! [name removed] who dealt with my enquiry kept me informed every step of the way in a very professional manner. I would recommend this service to anyone! (read more)
★★★★★
“straight forward ,easy to understand,friendly helpful...”
Written on: 13/03/2013
simple first steps with the easy enquiry form . After been accepted in principal I made the call to credit plus and was put through to [name removed], we then went through a few more details and he assured me that credit plus could help.I then received a call from [name removed] to tell me that everything had checked out and he explained the process of finding a car,this sounded a little alien to me as I have always enjoyed looking for cars and making the deal but [name removed] assured me... (read more)
★★★★★
“best service ever thankyou”
Written on: 13/03/2013 by badass259 (1 review written)
i found credit plus very helpfull and went all out to help me [name removed] was my agent and he bent over backward for me. there level of service is brilliant and i would recmend to anyone i cant wait to get into my new car cheers and thanks again mark collins its been a pleasure dealing with you ,,,,,,geoff (read more)
★★★★★
“How to keep your head !!!!!!!!!!!!”
Written on: 11/03/2013
After researching your company on the internet, I applied for the help that I required, I maybe was expecting the deal, car, etc in an ideal world and at one point didn't think that any of this would happen...like anything else it hasn't been smooth running all the way, experiences of disappointment in some areas but at the end of the day your team have pulled off the best deal for me....[name removed] (the little southern belle) has been a star!!....he has taken his fair share of... (read more)
★★★★★
“oliver roberts”
Written on: 08/03/2013
I got car finance from credit plus' the service was exelent I was kept informed all through the prosses of getting a car, this was because I had a exelent agent called Oliver Roberts I would recommend this firm to anyone. Well done Oliver. (read more)
★★★★★
“Excellent and friendly service”
Written on: 04/03/2013 by cgmax77 (1 review written)
From the minute I applied on line Mark Collins my representative was fast and efficient he called me direct the next day and I gave him details of what car I would like and later on that day he had sourced a car with the finance that fitted in with my budget and spec. A excellent service and friendly I would recommend to friends and family. (read more)
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Showing 41 - 50 of 324 Reviews
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Suepratt's Response to suepratt's Review
Written on: 02/04/2013
Customer Advisor: Oliver Roberts