Creditplus Reviews - www.creditplus.co.uk

★★★★★
4.5 / 5
91% of users recommend this
  • Speed Of Loan

  • Customer service

  • Value For Money

? Ask our helpful community of experts about this product or company
Creditplus - www.creditplus.co.uk - Ask a question now

Media Gallery for Creditplus - www.creditplus.co.uk

Creditplus - www.creditplus.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★☆☆

“fair”

Written on: 28/07/2014 by cdNelson169 (1 review written)

Hi. Is my first car I bought in this way but after month driving new car I can recommend it to others. It cost me a bit of stress because at the beginning I was fill under selling person pressure. Still haven't idea if that how this person selling cars or real all them going so quick and you need to make decision in short time. Anyway first two cars which I decided to go for it has gone in couple hours but third is mine and I happy with what I get. Another thing which annoyed me was slowing… Read Full Review

Report this review
★★★★★

“mark collins - Fantastic Customer Service!!!”

Written on: 25/07/2014 by t19agt (1 review written)

I have used Credit Plus a number of times before and will always go back to them. When buying a car there is no one that comes close to these guys. The whole experience is fantastic. I deal with mark collins from Credit Plus - he is very efficient, professional and found the exact deal that best suited my needs. Fantastic customer service, would highly recommend him to all my family and friends… Read Full Review

Report this review
★★★★★

“Excellent”

Written on: 24/07/2014 by Sajid01 (1 review written)

Excellent customer service.. Very lovely advisor.... ..Very polite and quick..and helpful...everything done on time...I will surely recommend to others... Bought a car previously.. Very good condition and as per description.. Good price not overrated… Read Full Review

Report this review
★★★★★

“Rangerover Sport HP agreement”

Written on: 24/07/2014 by nathaliefennell (1 review written)

I would like to say that the advisor has been utterly brilliant in organising my car agreement. He found exactly what I was looking for quickly and efficiently and communicated so so well. I would not hesitate to use creditplus again or recommend them to a friend. They ALWAYS answer the phone, you never get stuck in a queue on the phone or reach an automated system. They are also not pushy and get back to you whenever you require. Refreshingly different to dealing with a car sales man. Thank… Read Full Review

Report this review
★★★★★

“Absolutely brilliant service”

Written on: 23/07/2014 by Kellyhindmarsh (1 review written)

Brilliant service from creditplus, advisor has kept me informed daily,by telephone calls, text, email.I am grateful as I work different shifts so I can't answer immediately,I told him what car I was looking for and he done all the searching for me,I am picking it up tomorrow and got a great deal on my car.Cant fault creditplus, so thank you and I would definitely recommend a friend or family member Thanks again… Read Full Review

Report this review
★★★★★

“very satisfied”

Written on: 21/07/2014 by pilotpg (1 review written)

The team at credit plus are very friendly, and in my experience very patient as I had to go through alot of waiting for new accounts and all sorts. throughout the application the team were very helpful on all occasions and would recommend to anybody. special thankyou to the advisor who helped through my application and getting me the best deal for the car I want, and now of corse own. BIG thankyou for everyone at credit plus. keep up the good work ;) paul gattrell… Read Full Review

Report this review
★★★★★

“Fantastic service”

Written on: 21/07/2014 by 307McLain (1 review written)

I was very pleased with the speed and efficacy with which my car loan application was processed. The customer advisor also responded to my emails and telephone calls very promptly and even more importantly the loan was very competitively priced. … Read Full Review

Report this review
★★★★★

“The salesperson I have dealt with has been very...”

Written on: 19/07/2014 by 51Hewitt (1 review written)

The salesperson I have dealt with has been very efficient and polite and friendly. He has dealt with all my queries quickly and has been patient and polite. The documents were clear and everything was discussed clearly and professionally… Read Full Review

Report this review
★★★★★

“Very good. I”

Written on: 19/07/2014 by Broderickm377 (1 review written)

Very good service I am pleased. I would recommend a friend… Read Full Review

Report this review
★★★★★

“Fantastic company”

Written on: 18/07/2014

I was dealing with a young lad, he was very friendly and even enjoyed a joke about me being a Liverpool fan. Would highly recommend this company even though I didn't buy a car from here due to a change of circumstances. But once I'm in a position to purchase I will definitely come back to credit plus… Read Full Review

Report this review
★★★★★

“amazingly helpful with your best interest at heart”

Written on: 18/07/2014 by Dee_m1 (1 review written)

everything about my experience of purchasing a car through creditplus was excellent, they made it very easy and simple, and the help that they provided was second to none. the customer service I received was great! I like the fact that they build your car search entirely on what u want and can afford and that everyone you speak to there is polite and wanting to help you. there process is quick and you don't feel like they are tryna sell u a bunch of extras or add ons that you don't need. I… Read Full Review

Report this review
★★★★★

“Thank you ”

Written on: 17/07/2014 by Rebeccalou (1 review written)

Just want to say a massive thank you to the advisor, he's been fantastic from start to finish. Nothing has been too much and he's managed to get things sorted for me in less than 48 hours. After a bad experience with another company I was slightly worried but he has been fantastic !… Read Full Review

Report this review
★★★★★

“excellent service”

Written on: 17/07/2014 by lindabekkari (1 review written)

I was suprised by the speed of the process which was effortless and very efficent papers where emailed over and then scanned back James Alivn my representative took me through each process with great care and efficency. Can wait for my new car!! Well done James… Read Full Review

Report this review
★★★★★

“brilliant service”

Written on: 16/07/2014 by jamiemath (1 review written)

Very happy with the service I received. In particular the person I spoke to who was very helpful and kept me informed every step of the way. Thanks guys!… Read Full Review

Report this review
★★★★★

“A Pleasent Experience”

Written on: 15/07/2014 by flossphnt64 (1 review written)

Having only been in the UK for 3 years, I thought my options for getting a loan for a car were pretty slim. Especially one where the interest rate wasn't inflated to around 30 to 50%. Just by shear chance I came across CreditPlus on the MoneySuperMarket website and thought I would give them a go. My advisor, Peter Longley was an absolute star right from the start to completion. He did everything possible to find me the car I was looking for without being pushy or bias. After having found a… Read Full Review

Report this review
★★★★★

“Great Service!”

Written on: 15/07/2014 by 109Donahue (1 review written)

The level of service I recieved from Credit Plus was excellent. My advisor Wayne was very efficient and professional. And did what he said he was going to do, therefore I did not have to chase him up on anything at all. What I was happy with was the quick process and turn around in getting my vehicle from the moment I was accepted. All the advisors that I spoke with were very professional, friendly and welcoming and we're in constant contact. Even after a few days of me receiving my car. I've… Read Full Review

Report this review
★★★★★

“fantastic service this is my second car from credit...”

Written on: 15/07/2014

fantastic service this is my second car from credit plus and will not hesitate to buy another one in the near future… Read Full Review

Report this review
★★★★☆

“Very helpful and understanding. Always customer focused!”

Written on: 14/07/2014 by JoeBindza (1 review written)

My advisor was called Mark and he was very helpful in finding me my car,I most probably wasn't the easiest person to work with. Wasn't too sure what I wanted but Mark was happy to serve me and seemed genuinely caring about what I wanted to do. The whole process was very easy to work with, wish I was introduced to the Creditplus log in earlier on as on there you can look at the available cars yourself aswell as prices. Just waiting on the car now. Many thanks CreditPlus… Read Full Review

Creditplus..'s Response to JoeBindza's Review

Written on: 17/07/2014

Hi,

On behalf of your customer advisor, I would like to thank you for your great review. We love to hear that we're offering a service that our customers are happy with.

We'd love to stay in touch, so don't forget we have a Facebook page (search for Creditplus Car Finance in the Facebook search bar) and a Twitter page (search for Creditplus_UK). Once you receive your car, we'd love to see a picture!

Thanks again,

Tom, Customer Satisfaction Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Great bargain on 1yr old Astra”

Written on: 13/07/2014 by graham1644 (2 reviews written)

After a slow start, Creditplus found an amazing bargain for a 1 year old Astra 1.6 Exclusiv. The team explained all the details, clearly, from start to finish and raised my awareness of GAP insurance, which I was able to find cheaply elsewhere, to protect my car investment. I happily recommend their service - they keep you informed every step of the way… Read Full Review

Creditplus..'s Response to graham1644's Review

Written on: 17/07/2014

Hi,

Thank you for your kind review and congratulations on your purchase of your new Astra. We hope you have many happy years with the car!

At Creditplus we take the information we give out very seriously, and make sure to let our customers know about any products which could be relevant to their situation. If you have any more questions regarding our products or how we can help further, please don't hesitate to let us know.

Thank you,

Tom, Customer Satisfaction Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Superb Service”

Written on: 12/07/2014 by Jamie015121 (1 review written)

I have recently financed my new car with one of your senior team, John Ormerod, and I am absolutely delighted with the quality of customer service and the product which is now in place. I called credit plus initially with some questions to try and understand the features and benefits of lease, Pcp and hire purchase. John provided outstanding advice and recommended the Pcp solution for my needs. John was able to give me the confidence in the product and matched the features of the Pcp to my… Read Full Review

Creditplus..'s Response to Jamie015121's Review

Written on: 17/07/2014

Hi,

Thank you for your amazing review! Your comments have been passed on to your customer advisor and are greatly appreciated by the whole team here at Creditplus!

Given the complexity of the car finance marketplace, we try very hard to make sure our customers know the differences between all of the products available to them, and to advise on the best deal for their individual circumstances.

If you ever have further questions, we have a fantastic help and advice centre with all of the information you need as a new member of our car finance community. We'd love to stay in touch, so don't forget to follow us on Facebook and Twitter!

Thanks again, and wishing you a long, happy life with your new motor!

Tom, Customer Satisfaction Team

Reply to this comment
Report this review Read 1 Comment
overview