Autoplex of Richmond Richmond, Virginia Reviews

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2 stars
Average rating for this product is: 2 out of 5

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Average Ratings for Autoplex of Richmond Richmond, Virginia

  • Customer service1 stars
  • Value for Money3.5 stars
  • Overall rating2 stars

1 Review For Autoplex of Richmond Richmond, Virginia

  • snowboarder14411 Rank: Lance Corporal 2nd Jan 2006

    Reviewer rating: 2 stars


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    Good Points: Good deal on car in good condition
    Willing to come in on a sunday to make the sale


    Bad Points: Problems with car were not pointed out
    Dishonest
    Bad Customer Service


    General comments: I bought a used BMW 328i a month ago from Autoplex of Richmond. The car appeared to be in excellent condition. Shortly after buying it, I had it checked out, and found that the rotors and pads had to be replaced. Also a bracket was missing off of the caliper. The rear body clips needed replacement. One of the actuators for the door lock failed within 2 weeks. The windshield had a almost unnoticable crack running along the edge. I called the dealer several times and was told I would receive calls back which I never did. Overall very frustrating experience.