SAT Self Adjusting Technology Reviews

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★★★★☆
3.6 / 5
63% of users recommend this
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Latest Reviews

★☆☆☆☆

“THE BED I NEVER WANTED”

Written on: 23/03/2014

A little over 4 years ago I contacted a Satbed representative to be sure this was the bed for me. He guaranteed I would love the bed and it would help my arthritis. They only deliver to the sidewalk so I had to pay another $50. and beg the delivery man to bring it to my front door, no my room. Of course my rep. told me they would bring it into my home for a few dollars. After about 30 days my sister saw a drop at the edge of the bed and I never felt comfortable so I called to let them know I… Read Full Review

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★★★★★

“11 years and still great!”

Written on: 05/03/2014 by MichaelVannoy (1 review written)

I bought mine 11 years ago. The first thing I noticed was that I required an hour a day less time in bed because I sleep better. That hour a day over 11 years adds up to 7 extra hours a week to enjoy life. What is your time worth? It's been moved all over the country and is simple to break down, move and put together. The wool still looks new and the materials show no wear. I have no doubt it will last another 11 years. One of the best investments I ever made… Read Full Review

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★★★☆☆

“One good one then one not so good”

Written on: 23/04/2013

We purchased 2 extra long twin matresses, one is really good. The other has lost the air from the chambers. it is just broken and I have not been able to reach any one about the warentee… Read Full Review

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Ellisp's Comment

Written on: 01/05/2013

you may call 800-432-3842 for warranty issues.

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Tmcurry's Comment

Written on: 02/11/2013

I had the same issue. I contacted them and they sent me a new chamber system. It's fantastic! I just paid shipping. The flanges had come unwelded. I love ny sat bed. Call ext. 113

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★☆☆☆☆

“Worst Bed EVER!”

Written on: 15/03/2013 by knoffsinger (1 review written)

I purchased this bed and paid over 3000. I have had back surgery in the past and thought that buying a good quality matress was just what I needed. However, a year later the bed is awful. The middle sinks in and the sides bow outward. When I wake up it takes an hour to walk out the kinks and pains from the bed. Customer service is about a 0...you diagnose the problem your self, and you fix the bed yourself....Worse bed ever! I would really question the warranty they refer to before you… Read Full Review

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★★★★☆

“Ten Years Later - Sleeping Well!”

Written on: 02/03/2013 by elloree23 (1 review written)

Very satisfied with WCW SAM after almost 10 years of comfort. Have made 3 warranty claims, first time just a couple of individual chambers, then complete replacement of each side. Each time I dismantle the mattress system I am amazed at the quality of the materials used. All 3 claims have been handled quickly and to my complete satisfaction. I thought I would write a review to pass along my great experiences, but did not find a way to leave a review on naturalform.com. Did a quick search for… Read Full Review

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★★★★★

“I love mine”

Written on: 01/03/2013

I've had one since 2009 and have loved every minute of it. I've recommended to many friends. I'm sorry to hear that others are dissatisfied but it truly saved me from back pain and an emotional breakdown due to pain… Read Full Review

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★★★★☆

“Love being home”

Written on: 12/02/2013 by pamilyn (1 review written)

The date on the inner parts of my SAT bed is December, 2005. I noticed a few months ago that it would hiss and go flat in places when I sat on the side of the bed. I would also end up sleeping in a hole. I was talking to my husband about the possibility of getting a new mattress. Not wanting to drop a large sum of money to replace a bed I've generally been very happy with, I zipped off the top, pulled back the memory foam, and discovered that three of the tubes had become disconnected… Read Full Review

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★☆☆☆☆

“Good at first, leaves you flat (literally) after a few...”

Written on: 31/12/2012

Re satbed.com aka WCW Inc. aka Natural Form aka SAT Bed Inc. The mattress was at first quite comfortable. After a few years, it no longer maintains pressure. Making a warranty claim is proving impossible. They insist that you find and take a picture of the leak before sending any replacement parts. Really? Take a picture of a slow air leak? The company appears to have changed names and locations several times in recent years, including since the State of NJ sued. See: Zulima V. Farber… Read Full Review

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Elloree23's Comment

Written on: 02/03/2013

This review written 12/31/12 cites a release dated 2006 noting 33 consumer complaints from 2002 to "date" (2006). I purchased my SAT mattress from WCW in 2003 and have made 3 separate warranty claims which have all been handled to my complete satisfaction. The service rep provided detailed instructions on how to locate the leak and document it with a picture. The replacement parts were sent very quickly, Thanks to the problem identification process, only the parts needed were sent, saving me money because the 20 year warranty does not cover shipping costs. Yes I am an actual paying customer and I sleep very well!

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★★☆☆☆

“Natural Form Sleep System Review”

Written on: 13/06/2012 by MartiBurdo (1 review written)

My husband and I puchased the SAT mattress in December of 2009 from WCW, Inc. At first it was wonderful. We both like a firm mattress. He is a big man, but was reassured the mattress was rated 500 lbs per side. ( he weighs alittle over 2oo) We both agree that it is now like the other "too soft" mattresses. The dials are set at firm. It was not a cheap investment. We paid $2199.96 total. The warranty was 20 years. If you have any complaints or problems you are pretty much on your own. They do… Read Full Review

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★☆☆☆☆

“WHERE DID THE GOOD MATTRESSES GO?”

Written on: 15/05/2012

SLEPT ON A NATURAL FORM MATTRESS AT THE HILTON GARDEN INN IN CHICAGO AND GOT THE BEST NIGHT'S SLEEP OF MY LIFE. TOOK ME MONTHS TO FIND THEM BECAUSE THE HOTEL CHAIN MISTAKENLY SAID THAT THEIR MATTRESSES WERE SELECT COMFORT. PURCHASED A GARDEN QUEEN SIZE AND GOT IT DELIVERED BY OLD DOMINION FREIGHT. OLD DOMINION IS NOT PERMITTED TO ENTER THE HOUSE, SO i GOT THE MATTRESS AND FOUNDATION DELIVERED TO MY FRONT YARD. GOT IT SET UP WITH THE HELP OF MY WIFE. ALSO HAD TO DISPOSED OF THE OLD… Read Full Review

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★★★★☆

“ALS (Lou Gerhigs Disease)”

Written on: 22/01/2012

My wife has ALS (Lou Gerhigs Disease) We bought the SAT bed in 2007 primarily due to its features for the medical community. Comfort, blood circulation. all advantages of mattress were true. She has never suffered from bed sores with this mattress. To compare, she spent 4 weeks in an ICU unit 2 yrs ago. Within the first week, she suffered from bed sores. We do have to replace the top pad every year however, they boasted that insurance will cover the costs of this bed and that they would process… Read Full Review

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Jean_Naturalform's Comment

Written on: 02/10/2012

Natural Form has just found your post. We are happy to hear your wife is comfortable and her tissue integrity is good on our mattress. Healthy tissue, spinal support and quality sleep are driving forces of our products. We apologize for your difficult customer service experience. Two months after your purchase we severed our relationship with the marketing company you dealt with and brought all sales and service in-house.

We know our customers are being taken care of. Hope your wife continues to do well.

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★☆☆☆☆

“I purchased a SAT bed 6years ago " STUPID ". I should...”

Written on: 23/03/2011

I purchased a SAT bed 6years ago " STUPID ". I should have returned it. I gave myself too long of trial period and it was too late to return it. 1500 dollers down the drain . Its too hard of a bad and it doesnt displace the air evenly so feel like your sleeping on big lumps. Ive got more aches and pains now then before so if your thinking about buying this bed dont!!! Your regret it… Read Full Review

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★★★★★

“The SAT bed is the best we have seen, and we have been...”

Written on: 10/03/2011

The SAT bed is the best we have seen, and we have been through several inner spring mattresses, and such. I do not awaken with the old back pain, and no stiffness on getting up. My wife adjusts for firmer, while my side is adjusted softer. great customer service, delivery was difficult with Old Dominion, but we got that fixed, and now would recommend this bed to anyone that needs (wants) to get a great nights sleep… Read Full Review

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★★★★★

“We purchased the Self Adjusting Mattress from Natural...”

Written on: 06/04/2010

We purchased the Self Adjusting Mattress from Natural Form five years ago and the purchase, delivery, and product was nothing less than five star review!

My husband and I both suffer from chronic pain problems, herniated spinal discs, fibromyalgia, and arthritis just to name a few. This mattress alleviates so much of the pain. After adjusting to this bed, you begin to take the comfort for granted. It only takes one night of sleeping without the SAM to come home and appreciate it once again… Read Full Review

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★★★★★

“This mattress is amazing, it literally adjusts to my...”

Written on: 17/02/2010

This mattress is amazing, it literally adjusts to my body on its own. I had a coil mattress for the past 8 years and switched to this self adjusting mattress by natural form. I cannot even describe how good it is. just have to try it yourself. i would say this is even better than memory foam mattresses out there. My husband says his back pain is completely gone. Thanks natural form!… Read Full Review

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★★★★★

“My husband and I purchased our Natural Form SAT bed...”

Written on: 16/01/2010

My husband and I purchased our Natural Form SAT bed (I'm told is the same as the Garden Sleep System model) in King size in November of '09. I am writing this review because when I was looking for reviews there were very few and I was not sure I could trust the source of reviews. My experience with beds prior to this Natural Form was with high end conventional mattresses which always seemed to lack support after just a few years. We moved onto a Tempurpedic but returned it within the trial… Read Full Review

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★☆☆☆☆

“The customer service for Natural Form is completely...”

Written on: 13/12/2009

The customer service for Natural Form is completely useless. I have a king sized powered adjustable bed and when one of the mattresses stopped holding air, I called to get it replaced. Upon opening up the mattress I also found quite a bit of mold. When I spoke with customer service I was told it was not possible for the mattress to have mold unless something was spilled on it, nothing was. In addition, they twice sent the wrong size mattress replacement and did not get it right until the third… Read Full Review

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★★★★★

“SAT Self Adjusting Technology is a great Bed. Makes...”

Written on: 28/05/2009 by sailing1 (1 review written)

SAT Self Adjusting Technology is a great Bed. Makes total sense. I wanted a mattress made by an actual scientific company; not one made with old technology (memory foam or sleep number air sack with remote or springs).

I love being able to wash my bed.

This does not compare to consumer-grade beds.
Buy one and see for yourself… Read Full Review

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★★★★★

“Both my wife and I have back problems.We have had...”

Written on: 13/09/2008 by kokomo36 (1 review written)

Both my wife and I have back problems.We have had various name brands of inner spring mattresses, all of which have proven to be unsatisfactory after two years or less.
We purchased the SAT Mattress in August 2008. The mattress is wonderful. Just a slight adjustment of the control changes the firmness. My side is set a bit past Optimum and hers is about 4. No more back pain for either of us.
The sales people were great and delivery was timely… Read Full Review

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Wlconklin's Response to kokomo36's Review

Written on: 28/11/2009

I found this review somewhat helpful because I'm considering purchasing a Garden Sleep System but the reviewer did not state what model of mattress he had purchased. There are several models of mattresses that employ the SAT system.

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★★★★☆

“This Self Adjusting Technology bed is HOT! About 3 am...”

Written on: 08/09/2008

This Self Adjusting Technology bed is HOT! About 3 am we wake up sweating! I called customer service but they were of little help just said it was due to the foam on top of the air chambers. I tried removing the wool cover and replacing with another type and even purchased a Bedfan I found on-line but we still get woke up due to body heat trapped in the bed after a few hours. If it wasn't that we like all other aspects of this bed it would have been gone long ago! If anyone has any… Read Full Review

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Guest's Comment

Written on: 26/04/2012

replace the foam with a sheet of 3" latex foam. Expensive but very good.

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