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| Value for Money | 10/10 |
|---|---|
| Overall rating | 10/10 |
Full review by
Glenn007
on 7th Sep 2007
User Rating : 10
Respect :
0
Good Points: How a garage should be.
Bad Points: None at all.
General comments: I own a 2005 Ford Mondeo always serviced at dealers until a friend recommended Autocare. A few weeks ago I let them service my car. They rang me to inform me that I had water in my boot. This problem was an on going dispute with my dealer which they looked at several times but still never fixed the problem.
I was informed that this was a common fault to this model and should return to my dealer for a new boot seal to be fitted free of charge. I rang my dealer and informed them of what I had been told, they reply was that they had never known this happen and it was not a common fault and gave me a price of £122 for the new seal fitted. When I rang Autocare back to give them the go ahead to fit a new boot seal. I was asked who was my dealer, I forget his name but he rang my dealer and spoke to the service manager and just over an hour later I had a call from the dealer to arrange an appointment for the new boot seal to be fitted free of charge.
All I can say is that this was truly amazing, never before have I experienced this type of customer service. I would recommend them to anyone an absolute pleasure.
Glenn007's review and ratings | 233 words
Review by
Jamie6666
on 3rd Feb 2007
User Rating : 10
Respect :
0
I own a Ford Mondeo and my ABS light had come on my dash - I took my car into another garage where they fitted a new sensor to my front wheel. All was OK for about 60 miles then the light came back on. I took the car back and was told it needed another sensor on my other front wheel. When I picked up my car I was told that the ABS module had actually gone at a cost of £500.29 - I had already paid out £211.23 for two new wheel sensors and could not afford anything else until I got pai ...
Jamie6666's full review | 312 words | 1 comment added.
Review by
Jamie66
on 25th Jan 2007
User Rating : 10
Respect :
0
Just surfing and found your review on my local garage, I have been using Autocare Centre for the past 13 years. I have tried many other garages in the area and Autocare beats them all by far. I have recommended them to all of my friends and all are very satisfied. A good honest garage is hard to find these days. They are brilliant.
Jamie66's full review | 79 words
Review by
whizzer007
on 22nd Dec 2005
User Rating : 10
Respect :
0
I own a Citroen Saxo and it was due for its Mot test, also the air bag light was staying on and I thought this would fail the Mot test. Having just moved into the area I had no idea where to go, my old garage was 280 miles away so that was out of the question.
I asked the chap next door to me if he knew of a good Garage, he instantly told me of Autocare Centre and said all his family go there, he gave me the phone number and I rang them. I was a little put out when they told me that I had to wa ...
whizzer007's full review | 357 words
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