Awful start to finish. Delays with little communication. Sales room staff seemed unable to do basic tasks. avoid. having spent a lot of money on a car the whole experience was completely tarnished. wish i'd gone elsewhere

A really poor dealership.

The car I purchased had numerous problems since being new. Although the many problems were always fixed I had numerous dealings with their after sales service department. Unlike most other dealers I have had experience of they never offer a courtesy car and never return phone calls - leaving the emphasis upon the customer to chase them.

Showrooms are not as good as other dealers and parking at both Crewe and Wilmslow is extremely difficult.

BMW owners I know - purchasing and servicing through alternative dealerships all seem to experience better levels of service and customer care.

My recommendation - find another dealer!

Delighted with the service that both my family & I have received from Blue Bell Wilmslow. David Andrew's was excellent and the revamped service department was most impressive! Great experience from the moment you walk-in to when you get out your wallet...... Well done everyone!!!

bluebell wilmslow is a very poor dealership in terms of sales and service department. the showroom and service area are delapidated and way behind what id expect from a bmw dealership. the staff are rude and service advisors ill trained sales staff never return calls on time and one gets the generall impresion this is a business on its way out.