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| Content | 0.7/10   |
|---|---|
| Reliability | 5.5/10 |
| Customer Service | 5.3/10 |
| Speed Consistency | 6.3/10 |
| Value for Money | 2.4/10 |
| Reviewer Rating | 2.3/10 |
| Overall Rating | 2.5/10 |
Full review by
Guest.
on 21st Feb 2008
User Rating : 4
Respect :
0
Used to be good, but now, well we have been receiving no service for the last 2 months apparently their are no boxes available? Do not recommend HomeChoice Broadband.
Guest.'s review and ratings | 28 words
Review by
dholder
on 21st Oct 2007
User Rating : 9
Respect :
0
Don't understand other negative comments. I have used HomeChoice since it began over 5 years ago and it is excellent - very occasionally it goes down for a few hours but otherwise fast and reliable and excellent technical help.
dholder's full review | 38 words
Review by
idontknow
on 6th Oct 2007
User Rating : 6
Respect :
0
Reliable service, I would say my internet was down once a year. Had issues with email accounts on the Homechoice domain, rang customer service, logged a fault call but 6 months later still awaiting a response, lol. Just deleted those accounts and started new ones. UK based call centres.....which helps.
idontknow's full review | 129 words
Review by
Irina Roelcke
on 3rd Sep 2007
User Rating : 3
Respect :
0
The internet has gotten a bit better since Tiscali has taken over, it used to just randomly stop working for no reason and I'd have to wait hours or days and it would suddenly turn back on again.
Irina Roelcke's full review | 86 words
Review by
homechoicehater
on 1st May 2007
User Rating : 0
Respect :
0
The great news is that my 1 year of hell with Homechoice/Tiscali is almost up and I am looking at BETTER service providers for broadband.
Currently I cannot use the service, as they do not support Windows Vista. This was brought to my attention by their technical department. What they advised me? - I should go and buy Windows XP - I can't believe it! I must downgrade my Operating system! Why must I pay my subscription for the interim until my contract is up for a service they can not provide? ...
homechoicehater's full review | 145 words
Review by
algisimu
on 6th Mar 2007
User Rating : 0
Respect :
0
Had a Homechoice service for about 6 months and then moved house. Several weeks before moving I called Homechoice to ask what should I do if I'll be moving home. They told me, then I'll know my new BT number, call them again. So..., I moved home (19 of February in 2007), called BT so that they would transfer my line to a new address and guess what? I have called them on Saturday evening, and Monday at 9am I've got a text, that my line is already working. Now that's what I call a good customer c ...
algisimu's full review | 683 words | 1 comment added.
Review by
txsux
on 1st Jul 2006
User Rating : 0
Respect :
0
What to expect from HomeChoice:
1. Ordered HomeChoice and made an appointment for the installation, in two weeks time.
2. Shortly before the appointment I received an email telling me there was a "cabling problem" and that HomeChoice couldn't provide me any service.
3. Tried to get connect with another provider but couldn't because of an "incompatible service" (HomeChoice of course) connected to my BT line.
4. Spent two weeks trying to get HomeChoice to disconnect their service from ...
txsux's full review | 454 words
Review by
thabiet
on 26th Jun 2006
User Rating : 1
Respect :
0
By far Homechoice are the worst provider out in the market.....
I may be the "odd" unhappy customer...but it still doesn't excuse the mistakes and sloppy service rendered to me.
Now fighting with about the penalty clause of 700£ if I close my account!
NO SERVICE FOR A WEEK.....and I have to pay them a penalty charge!
What is the world coming too?
thabiet's full review | 156 words | 2 comments added.
Review by
chals
on 10th Jan 2006
User Rating : 0
Respect :
0
I would not recommend Homechoice broadband for the above reasons.
chals's full review | 56 words | 1 comment added.
Review by
poeshke
on 21st Dec 2005
User Rating : 0
Respect :
0
Oh where to start... Nothing has gone right since we signed up to Homechoice broadband! The guy who installed it obviously didn't know what he was doing, so even before we were connected we were on the phone to their 0845 "help line"... rather, disaster line, if you ask me. They are seriously understaffed, and when you finally get through you can get someone helpful on the line, but if your problem is more complicated than "check if your modem is on madam", you are often in for a bumpy and stres ...
poeshke's full review | 196 words
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