Aquarelle (Denmark) www.aquarelle.de Reviews

Guest's review has yet to be rated - Be the first!
Report this review

Bad Points: They delivered the completely wrong flowers.
I found it impossible to contact them by phone.
I could only email them via a form on their website. Even when they sent me a mail I could not reply to it.

General comments: They delivered the completely wrong flowers.
I did not receive an email confirmation that the flowers had been sent.
I did not receive the photo as their site says.
I found it impossible to contact them by phone.
I spoke to their other offices but the person I spoke to seemed unhelpful.

I thought they were unreliable and unhelpful.

snookie's review has yet to be rated - Be the first!
Report this review

I received two emails from www.aquarelle.de requesting all the information that I had already emailed to them. In fact at the bottom of the email they sent me asking for the delivery details...was all the information that they were asking for. So far 1 month later and no adequate response and satisfaction for me.

borneng's review has yet to be rated - Be the first!
Report this review

The plant died only 16 days after it arrived. This is due to couple of reasons; the plant arrived from Aqyarelle with half of it's earth out of the pot due to careless handling during transit. Further more the plant spent an entire 24 hours in the freezing cold weather with only a cardboard box as protection during transit! They either lack the knowledge of how to handle plants or they simply ignorant to make an effort. Either way don't waste your money with this company.