Caxton FX Currency Exchange www.caxtonfx.com

Caxton FX Currency Exchange www.caxtonfx.com
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Asked by caroleab on 14th May 2015 Report this content
Why are Caxton charging my daughter £5 for a replacement card? She is a travel rep in Turkey and the card was eaten up by the bank hole in the wall. To top it all the card is coming home and I need to then send it out to her.

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Answers (1)
Report this content srm00000 Written on: 15/05/2015
Probably because its part of there terms and conditions - try asking them directly. It sounds as if her argument is primarily with the Turkish ATM provider for 'eating' her card. I always carry two Caxton cards for each of my accounts as a precaution against such problems as I spend a lot of time away from my home address. Caxton recommended this in some of their online info when I first signed up. I paid for the second cards, if I remember correctly the last one was £20 so it looks as if they are only charging you for delivery. As to only delivering to a UK address - I have had this problem and it's presumably part of current UK bank security arangements. They can be a bit of a pain, but after the problems my wife had with her Canadian bank account, RBC, entirely due to inadequate security for their online accounts I no longer complain about British bank security.
Asked by Garethjones65 on 1st January 2014 Report this content
Is the Caxton global card works well in Thailand / Vietnam ? How much do the ATM cash machines charge?

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Asked by Garner-ian on 31st December 2013 Report this content
How long do you need to wait for the card after initially applying? 

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