Caxton FX Currency Exchange www.caxtonfx.com Reviews
Latest Reviews
★☆☆☆☆
Written on: 19/05/2012
“unable to load card.”
Visit www.caxtonfx.comHaving spent 3 days trying to load my card with no success and being given every excuse why i am not able to do so by a very off hand call centre, i have decided to transfer elsewhere to a more efficient company. Use Caxton at your peril....
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★★★★★
Written on: 17/05/2012
“Great service”
Visit www.caxtonfx.comBeen away in Spain for six months used the card for all my cash. Great rate of exchange and accepted everywhere. Off to USA inSept Will get a dollar card for ther. Thanks...
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★★★★★
Written on: 17/05/2012
“Check! Passport? Tickets? CaxtonFX card? GO!”
Visit www.caxtonfx.comTo save significant percentages on your foreign spending you MUST get a CaxtonFX card. You know the exchange rate when you top up. There's no fee for drawing cash at an ATM and no fee for regular spending. Using this card gives you a better control of your budget, because you know exactly how much you've loaded before you spend Text message top-ups happen in literally seconds and you can get a text balance check just as fast...
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★★★★★
Written on: 15/05/2012
“Awesome Card”
Visit www.caxtonfx.comI am studying a year abroad and Caxton FX card has been awesome - it is very easy to transfer money and works every where. I have been a little clumsy in losing my card twice but the customer service excelled and sent new ones out very quickly. So far outstanding service and neat card for transactions abroad :)...
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★★★★★
Written on: 15/05/2012
“Troublefree service”
Visit www.caxtonfx.comUsed the Caxton FX Global Traveller card throughout an eight week tour of New Zealand and California. Excellent alternative to travellers cheques, but much more flexible and secure. Customers should check the terms and conditions to make sure that the number of transactions per day and the amount that can be withdrawn within certain time limits are appropriate for your pattern of spending. (Never caused me a problem). Top-up was very easy and immediate. ...
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★★★★★
Written on: 15/05/2012
“Easy Use Abroad”
Visit www.caxtonfx.comHave used my card in Spain for 5+months and have been really pleased with it.No more worry of carrying money. I would recommend anyone going abroad to use this great card....
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★☆☆☆☆
Written on: 10/05/2012
“BEWARE!! Terrible Customer Service”
Visit www.caxtonfx.comBEWARE!! All seems good on the face of it but shocking customer service!! After applying for the card I was informed my deposit had been taken and application being processed. 2 days later the company asked for further identification (have ready your passport, recent utility bill and your 500m school swimming certificate!!) Apparently the company were unable to confirm my identity – despite my being well recorded on Experian etc and never having similar problems before. All documents were sent...
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★★★★★
Written on: 24/04/2012
“RELIABLE SAFE WAY TO GET EUROS FROM ATM”
Visit www.caxtonfx.comI use the euro card 3 or 4 times a year in Spanish ATMs it is safer than carrying a lot of cash or using a credit card which could be cloned. The exchange rates are good and I can load it when exchange rate is up during the year. I have never had a problem obtaining cash from a machine or paying with the card so I have come to rely on it more and more. You can also top up balance by post. When I was sent a new card I forgot to register it and had to ring the call centre from Spain they sorted out...
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★★☆☆☆
Written on: 24/04/2012
“didn't work at atms in carribean”
Visit www.caxtonfx.comdid not work in the atms i the Caribbean but did work for point of sale transactions. Never use to get cash from a bank over the counter as I was forced to as I was charged a silly amount....
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★☆☆☆☆
Written on: 29/03/2012
“TERRIBLE! AVIOD!”
Visit www.caxtonfx.comTERRIBLE! AVIOD for Dollar or Euro Travel Currency Cards First of all they are the only company who want your 44 digit passport number, why? None of the other companies need this. I went ahead with the application for a Dollar card anyway and received a prompt acknowledgment for the application and deposit. The next day, I received an email asking for a copy of the photo page of my passport and copies of proof of address, utility bills etc. I could scan & email, fax or post these. Again none of...
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Showing 1 - 10 of 167 Reviews
★★★★★
Written on: 27/03/2012
“Very good and reliable”
Visit www.caxtonfx.comI travelled to Turkey with this card and it never let me down (unfortuanitly, the convenience made me a lot poorer!). Easy to use and good customer service. Great Overall. ...
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★★★★★
Written on: 29/02/2012
“Total convenience”
Visit www.caxtonfx.comI am certain that there cannot be an easier way of converting currency and accessing it either as cash or card purchase. It is so easy to charge the card, there is reduced risk if it is lost,stolen or misused, and it is accepted nearly everywhere. The rate of exchange is about as good as it gets for small amounts. With a little conscious effort, it is possible to work the market a little and only charge the card when the rate is most advantageous.Fantastic!...
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★★★★★
Written on: 04/02/2012
“Lifesaver !”
Visit www.caxtonfx.comFor someone my age who has never been taught a single word of French it is brilliant , once you have come to terms with the French automatic fuel pumps and in supermarkets. Check the total,put the card in and go. This is probably the best card I have for use abroad....
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★★★★★
Written on: 02/02/2012
“Round the world with no worries.”
Visit www.caxtonfx.comFour retired teachers set out on their 'gap' year to visit LA, Cook Islands, New Zealand (North and South), Australia and Singapore. Money was going to be a big worry with such a diverse schedule. A little research and a Caxtonfx card in our pockets we had no money worries at all. It truly is a ultra safe and totally flexable way to carry all the money you would need for any holiday. A top class service in every department....
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★★★★★
Written on: 02/02/2012
“SPAIN USAGE OF CARD”
Visit www.caxtonfx.comi find i am getting a better rate than changing cash in benidorm EXCHANGES, and certainly cheaper than bank cards plus the ryanair discount on flights from SPA<IN. well DONE!!!...
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★★★★★
Written on: 02/02/2012
“Best way to spend and withdraw money overseas”
Visit www.caxtonfx.comI have had my 3 Caxton cards now for about 8 years, after being recommended to me by a friend. I travel overseas regularly to both the USA and Europe, and have always found the exchange rate offered by Caxton to be better than anywhere else. I also use my cards to purchase flights, as some airlines do not charge the extortionate fees if you pay be prepaid mastercard, so it has also saved me a fortune over the years. You are not charged any ATM withdrawl fees and I have so far found the cards very...
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★★☆☆☆
Written on: 02/02/2012
“Unreliable service”
Visit www.caxtonfx.comI have all 3 different Caxton cards. I regard the card as a better way of access cash from my current account whilst travelling. I have never experience withdrawal fees abroad, so if I need more money I purchase currency on my Caxton card and then draw it off as cash whilst abroad. Unfortunately it doesn't always work and therefore you cannot rely it. Twice in the past 6 months I've set up to buy currency and on both occasions the service failed. The first time I tried to buy US Dollars when I thought...
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★★★★★
Written on: 02/02/2012
“My fault but girl at Caxton was great ”
Visit www.caxtonfx.comI received a new card from Caxton to replace my old card. Before I travelled to Hong Kong I loaded £4000 and phoned Caxton while in the UK to make sure everything was okay with the card, getting a positive reply. Arrived in Hong Kong and was dismayed when my card refused to give me any money. Straight onto Caxton and I admit I was a bit upset, however was not in anyway abusive on the phone, thank goodness. The girl I spoke to was very patient and accepted my dissapoinment in the Caxton card not...
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★★★★★
Written on: 02/02/2012
“visting different countries”
Visit www.caxtonfx.comWe visited quite a few different contries on our holiday ,and found that our caxtonfx global card was great , good exchange rates and no problems using ATM , also welcome at every store/restaurant we used it at , will recommend to anyone . Nothing not to like about this card , I haven't tried their transfer of cash yet , but will certainly try in the near future ....
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★★★★★
Written on: 02/02/2012
“BRILLIANTTTTT!”
Visit www.caxtonfx.comDO NOT travel without this Card. Best thing I ever did was to sign up for a Caxton card. Saves on currency exchange hassles and rip offs of excessive commission fees. I use it for both my personal and business travel around Europe and USA. Any problems have been by me and Customer phone help service has always sorted me out. Our 18 year old daughter has one and many friends have signed up on our recommendations, all highly satisfied. Easy to load at home or away via the Internet. Just get one. ...
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Showing 11 - 20 of 167 Reviews
★☆☆☆☆
Written on: 13/01/2012
“Don't bother with this card”
Visit www.caxtonfx.comI thoroughly researched this type of ...
Read full reviewFredmila's response to fredmila's Review
Written on: 13/01/2012
Here is the complete review that is missing from the original:
I thoroughly researched this type of "traveller card" and compared it with the other competing cards. I decided on this one (Global traveller) based on all their claims of money saved on transactions and security. The idea for this card is that you are not supposed to need to take your "home" credit cards or wads of cash to survive during your holiday. That way you eliminate the risk of fraud on your c/c or of getting robbed of your cash; and you save on bank transactions abroad.
I took it to Mexico and started having problems from day one. I ran up a £100 bill in a Wal-Mart and the card was rejected when I tried to pay with it. Now, if I had not had my credit card, I would have been in trouble with the local police as I had about £10 in cash. I wrote to Caxton and they told me that, to their knowledge, this card was only rejected by Wal-Mart. Of course they do not tell you that in their website where there is no indication that, despite their Visa logo, it can be rejected by whoever does not like it.
The card is only rejected by Wal-Mart? Oh yeah? It was rejected by the HSBC ATMs every single time I tried to withdraw cash with it. It was also rejected by restaurants and hotels all the time.
The result was that my wife and I used our credit and debit cards, thus increasing the risk of getting their details or cards themselves stolen. We also ended up incurring the rip-off charges by the banks on foreign transactions when it was too late to eliminate this card and getting one of the competing ones.
The moral of the story is, if you are going to use this card, take your credit and debit cards, as well as cash with you or simply do not bother getting the card, unless you want to worry about yet another card.
Fredmila's response to fredmila's Review
Written on: 18/01/2012
I have now looked at the statements after returning from Mexico. On cash withdrawals above £70.00 approx I paid more to Caxton FX than to HSBC (debit card) in commission. This is another thing that they forget to tell you along with their claims that it is cheaper to use their card than to use your bank card.
The currency exchange was similar on both.
Guest's response to fredmila's Review
Written on: 02/02/2012
if you reviewed these cards you would know how good they are!
ok so you only load the card with the minimum amount and get internet access abroad and load more funds if you need it.
So easy, so user friendly, no loose cash, no money lost unless someone gets your pin.
I have been Eurpoe and USA absolutely fantastic.
★★★★★
Written on: 22/12/2011
“A First class service”
Visit www.caxtonfx.comHave made two £100 transfers to Thailand. Both were problem free, payments arrived within the 4 or 5 working days. My Bank would have taken £25 each time! Can recommend....
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★★★★★
Written on: 16/12/2011
“Excellent value and service for foreign travel and...”
Visit www.caxtonfx.comWe use 3 Caxton prepaid cards, a US Dollar card, a Euro card and a Sterling card for the rest of the world. They can be preloaded and then topped up online or by text on the go so we don't have to make precise budgets or exchange a lot of cash in advance. It allows payments in local currencies at good exchange rates with no commissions on cash withdrawals (except in US as all banks charge for cash - the trick here is to buy something from a supermarket and get cash at the same time). We also use...
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★★★★★
Written on: 16/12/2011
“Brilliant money exchange service!”
Visit www.caxtonfx.comI use Caxton FX for both Bank and prepaid euro mastercard and I cant fault them for their service and rates! Makes paying bills in Euroland a breeze and has saved me 2 hours of time every month!...
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★★★★★
Written on: 12/11/2011
“Its the key to a successful holiday with friends”
Visit www.caxtonfx.comThe flexibility of Caxton lets us have a card each, we pool our money on the card so we can use it buying food or in restaurants so we don't end up trying to workout who owes what. You can set up both bank accounts so it can be fairly topped up if necessary during the holiday. Used it for the last two years and cuts down on all those post-holiday surprises on the bank statement with all the cash witdrawl charges. Its a 'no brainer', don't go on holiday without it! ...
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★★★★★
Written on: 09/11/2011
“Excellent facility”
Visit www.caxtonfx.comI go through France to Spain twice a year. Top up the card when the Euro rate is 'higher' and then have good value to use for purchases or withdraw cash from local ATMs when necessary. Best way I have found for my currency needs....
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★★★★★
Written on: 09/11/2011
“Brilliant little card!”
Visit www.caxtonfx.comI have found on 3 occassions holidaying in USA this card has proved a godsend! I usually carry some cash and/or travellers cheques but since changing to the CaxtonFX Dollar card I have enjoyed my holiday much more as I can either get cash or use as a credit card. I usually stay with relatives and it has proved extremely convenient. I am also going to get a Euro card for my next holiday in the Med!!!...
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★★★★★
Written on: 08/11/2011
“Nigeria”
Visit www.caxtonfx.comWorking in Nigeria and didn't want to carry my debit and credit cards about so looked into other means of withdrawing cash from the ATM's and Caxton FX Global Traveller was the best value for money. No charges (my bank charges a 2% for cash withdrawals) , just straight exchange for my pounds. You load the card with a set amount of money and withdraw from ATM's as you need it. If it does get lost/stolen, there's only the money loaded on the card, and you can ring the call centre to cancel the card...
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★★★★★
Written on: 08/11/2011
“EASE OF USE”
Visit www.caxtonfx.comThe Caxton FX Global card is so very easy to load and to use in any currency. I have never had the card rejected by a retailer or hotelier. I would and have recommended this card to friends and family....
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★★★★☆
Written on: 08/11/2011
“A new but worthwhile experience”
Visit www.caxtonfx.comHi, We have a Motorhome and have been away in Europe before on extended, up to three months, holidays. We always took cash but worried continually that it may have been stolen when we went out for the day, even though we had a safe in the van. Then we heard about the Caxtonfx card on a Motorhome users forum. We signed up, with a very good exchange rate, and went back to Europe in the van to Portugal, via France and Spain. The Caxtonfx card was accepted every time we produced it in all the Countries...
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Showing 21 - 30 of 167 Reviews
★★★★☆
Written on: 08/11/2011
“Global Caxton Card 1st Class!”
Visit www.caxtonfx.comHave just returned from Singapore, Australia, New Zealand and Hong Kong and used our Global Caxton Card everywhere. Absolutely fantastic asset and would never bother with travellers cards or carry currency again. Only slight niggle was not being able to see balance from ATMs. Will and in fact have, recommended to anyone travelling anywhere. What a brilliant idea - thank you....
Read full reviewNick17's response to Guest's Review
Written on: 08/12/2011
Hi, i was just wondering why you chose this caxton global card specifically, im going travelling soon and looking around at the moment. Have you ever heard of Fairfx, its kind of the same but they charge £1 per atm withdrawal abroad so not sure why they charge but caxton does'nt. I hear there is a mark-up with caxton where as apparently these is'nt with Fairfx? Would love to get some input.
Thanks,
Nick
★★★★☆
Written on: 08/11/2011
“Safe Money Abroad”
Visit www.caxtonfx.comMy Caxton FX card has been very useful for cash withdrawals and payments in both France and Spain. My one criticism is that I couldn't get an on-screen balance at an ATM in Spain, so I had to keep a very careful acount of my spend to ensure I didn't run out of funds. ...
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★★★★★
Written on: 08/11/2011
“Caxton works for me !”
Visit www.caxtonfx.comI have had my Caxton card and the use of Caxton Fastpay for the last 2 years. Having a house in Murcia, Spain and lucky enough to visit other European countries on cruises (I'm retired...yipeee !), I can honestly say that I cannot imagine life without Caxton !! It is so easy to use.... to either top up the card or transfer money to the bank account in Spain...without the hassle of queuing at the post office or bank and carrying (relative) large amounts of cash. The exchange rate is always better...
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★★★★★
Written on: 08/11/2011
“global traveller card”
Visit www.caxtonfx.comthat card is very useful.easy to load .cheap to withdraw money. I used that card in Spain and a lot of cash machines work with that card....
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★★★★★
Written on: 08/11/2011
“Currency Card”
Visit www.caxtonfx.comObtaining the card was easy, loading the card was easy, using the card was easy, checking your balance was easy, everything was easy. Will not go back to travelers cheques if the currency card is available....
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★★★★★
Written on: 08/11/2011
“Favourite service”
Visit www.caxtonfx.comAs a financial services lawyer in a global city law firm it is not often I find a company and service I like as much as Caxton FX. I use the Euro currency card and Fastpay service. The product works beautifully and the customer information and website are clear and evidently well thought out. The customer service is excellent....
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★★★★☆
Written on: 08/11/2011
“Fabulous way to pay!”
Visit www.caxtonfx.comGreat for cruises and land holidays. I pay money in whilst saving for my holiday and then I can't spend it on anything else!! Only thing is that the minimum transfer is too small which is no good near the end of the holiday....
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★★★★★
Written on: 08/11/2011
“Long stay”
Visit www.caxtonfx.comUsed the card when travelling through France and down to Spain for a 5 month stay. It was great as I could top it up from my bank each month when my pension was paid in. Easy to operate and accepted everywhere...
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★★★★★
Written on: 08/11/2011
“Excellent service and value for money”
Visit www.caxtonfx.comReally excellent service and value for money. No charges for loading card from Bank account and no ATM fees. ...
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★★★★★
Written on: 08/11/2011
“great concept”
Visit www.caxtonfx.comwe've been using the card for over two months now,in france,spain and italy.its great for paying hotels,in supermarkets,fuel and for cash.Loading the card is also very efficient and so far has been instant.On one occasion in Finistere,France we wanted an extra night in a motel and when I tried to pay with my card I found I had used all the funds.I went back to the room,went online and instant top up.So then back to reception,represented and it all went through.The desk clerk was mightily impressed!One...
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Showing 31 - 40 of 167 Reviews
★★★★★
Written on: 08/11/2011
“Peace of mind”
Visit www.caxtonfx.comWhy aren't more people using it? Its such a hassle free way to take money abroad without having to worry about commission rates etc. We used it in ATM machines in Australia and it was easy to top the card up over the internet as well. Also used as a payment card however the daily transaction rate is not made completely clear. ...
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★★★★★
Written on: 08/11/2011
“Easy and simple to use.”
Visit www.caxtonfx.comI loaded the dollar card prior to going to NYC and used it for all the shopping and restaurants. Worked a treat -no problems at all. Also I avoided paying additional loading charges -which can mount up. The card is also easy to reload from the nominated bank account. The only downside I see for this card is that it expires after 2 years and can only be renewed for another year. I'd like the card to have a longer expiry date eg 5 years....
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★★★★☆
Written on: 08/11/2011
“Good experience but mostATMs charged commission”
Visit www.caxtonfx.comAccepted everywhere we tried in California and Nevada. Topping up was easy, especially via text. The minimum top up value by text was a bit high in my opinion. Two cards proved useful. Majority of ATM's charged a flat rate commission of between 2 and 3.25 dollars. (I appreciate this was an ATM providers' and not a Caxton charge). The ATM advised us up front about the charge so we could have aborted the transaction if we wished, but we eventually found you had to just swallow the charge as most ATM's...
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★★★★★
Written on: 08/11/2011
“prepaid master card for myself & my son brilliant”
Visit www.caxtonfx.comafter scanning the net for a prepaid card fell on caxton fx... I took the $ card .as i was arranging a birthday surprise for my son when he was in the USA..I decided on this card as i would also have a card and could use when i was there also,....Getting the card was really simple and the cards came with in a few days.... I selected a PIN for him to use ......so i started to deposit funds from my bank monthly as the balance increased i was able to check on line as to the amount available then i...
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★★★★★
Written on: 08/11/2011
“I works ”
Visit www.caxtonfx.comFor the first trip, I took local currency as well but the card worked first time every time and therefore my concerns that it seemed too good to be true were deleted from my mind. The rate one gets when loading the card ..... and the option to do it by mobile phone too is better than most. Rceommended ...
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★★★★★
Written on: 08/11/2011
“Not just for travel, good for Euro Websites too”
Visit www.caxtonfx.comI've got a Caxton card just for travelling to Euro Land but recently my daughter needed to buy an expensive snowboard and the only websites that had what she wanted were in Austria. They wanted Euros and paying with any other bank card was a lottery; we didn't know what rate she would get. So, I checked out Caxton and the day's rate (even though this was evening and the Banks were shut)was as ever good, i.e. competed with money saving expert.com travel money best buys. It really only took minutes...
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★★★★★
Written on: 08/11/2011
“A satisfied customer”
Visit www.caxtonfx.comI don't see how this card and service could be improved: it's what we've all been waiting for, and shame on you Lloyds and others for your monstrous overseas charges! I used the card to withdraw cash last month in France with no problems whatever. I assumed that when I loaded the card online the exchange rate would be poor in order to pay for the service, but it was excellent, within a cent or two of the best rate available. So without reservation I've recommended the card to friends. Thank you...
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★★★★★
Written on: 08/11/2011
“absolutely brilliant!”
Visit www.caxtonfx.comI applied for a caxton card for my year abroad with uni. I'm living in Germany for a year and didn't want the hassle of trying to open a bank account. The card came through quickly with no problems and I used it on a trip to Dublin to check it worked before moving. No problems at all. I've been using it here in Germany for 7 weeks now and it has been brilliant, great way to control spending too. I also use caxton's fast pay money transfer system to pay my rent. It is a cost-free way to send money...
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★★★★☆
Written on: 20/10/2011
“Quick, convenient and cheapest way to spend abroad ”
Visit www.caxtonfx.comMe and my wife just finished our holiday in South East Asia, a family member has recommended using Caxton FX’s Global travellers card to us, first I was sceptical about this as it’s too good to be true. Caxton FX advertise that they do not charge any ATM Fee’s and I have always used my normal debit card my bank charge me ATM fees for using my card abroad. I finally come to my senses and applied online for myself and my wife, I was surprised how quick and easy it is to apply, I got both my...
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★★★★★
Written on: 19/07/2011
“Block your card when you return home from your travels”
Visit www.caxtonfx.comI've had a Caxton fx dollar card for two years and have never had a problem with it. However today I decided to check the balance remaining from our USA holiday in May and have found that my card was used by someone else in the UK on 2nd July 2011 for the small amount of £18.00 (purchase of e-ticket for coach trip). My card is only ever used in America and never in the UK. Caxton customer services have been extremely helpful sorting this problem out, but in future I will block my card when returning...
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