eGamma www.egamma.co.uk Reviews

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eGamma. It took me over a year to have the correct items delivered. Stock sent out damaged, stayed at home waiting for deliveries endless times and they never showed up, compnay never repsonded to letters and phone calls. Withough wanting to sound dramatic, it was all very stressful.

Eventually ended up with the correct order.

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eGamma took 8 months to deliver the item I ordered and that was after daily pestering. They then sent a young lad to deliver the table at night, with no assistance getting it into the house (it was too heavy to lift). Very poor service. I would not recommend using them. Awful customer care. The product was ok and their pricing is good but I would rather have paid more to not have had the problems.

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i ordered in 2007 goods for 3000 £. first there were problems with my paying. i called them several times. after the fifth time i had a manager's direct number. i could call him after that every time. he changed my order list following my different wishes immediately. within half an hour i had the revised order list on my mail.after my payment was ok, i received the goods after about 4 weeks. the stuff was ok. reading the other comments i feel as though i had big luck not loosing my money ...

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Good range of contempory furniture. In my experience, item in stock but not delivered so left waiting 11 weeks, item poorly packaged and arrived damaged, no response to emails, no compensation as stated in their terms & conditions, no apology. Delivery price extortionate and not product specific. Disgraceful company with no morals would definitely not deal with again.

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I bought some chairs from this company this year in Jan and guys again same story. Still waiting for my chairs and after reading all other peoples comments I'm worried I may never receive them.
I wish I would read this reviews before.

rdismagi's review has yet to be rated - Be the first!
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I have ordered an item a year ago and still have not received it. I have tried to contact the customer service and complaints but received no reply to my requests yet. Tried to call now - dead, no ringing at all. Tried to open website - just a blank page. Now I want to get money back but even not sure how!

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I ordered two tables from eGamma in March 2007, one was delivered in June and the other I was told would arrive the next week, guess what I still haven't received it. I was offered a substitute which was more expensive but they were willing to give it to me at the lower price. I accepted their offer but have not heard from them in the last 13 months. I feel like I may not see my money again.

angryhead's review has yet to be rated - Be the first!
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I ordered 6 chairs from this company, I did not receive them. When I called the delivery date was rearranged but despite taking another day off work, no delivery. Since then i have been trying to get a refund for over a year.

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Despite having bought a few beautiful classic pieces of furniture for my new house which I love, I would not recommend this company to any of my friends or family. I bought from them in May 2007 and had been considering having another look and see if their customer service had improved as I need a few more bits and pieces but having read the reviews, I can see that nothing has changed. When I bought from them the delivery time was double the maximum time estimated on their website and each time ...

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I ordered chairs from www.eGamma.co.uk last August and the £260 was taken from my credit card account the same day. The confirmatory email quoted 11 weeks delivery instead of the web site's seven. Eighteeen weeks later I got a phone call from eGamma offering delivery the next week. The chairs arrived on the day, and the boxes were opened with the courier present. The first chair seemed to have a large chunk missing (the broken off bit was not in the box), they were flimsy to the point of ...

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Review of www.eGamma.co.uk - Originally I placed an order with a different website for a Le Corbusier suite and Barcelona chair. After 8 months nothing. Luckily Bank of Scotland were great and refunded my money. Then I found eGamma, called them and told them what I wanted, they had it in stock, and for my own peace of my mind I went to their warehouse and picked up the items. I drove all the way down from Edinburgh. It was worth it. The items were A1, everyone was helpful, and I ended up with a ...

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I ordered a Le Corbusier Cubicle sofa back in March, still have not received anything. Same story as the rest, difficult to get through on website or by telephone - got through (must have been by mistake!) a couple of weeks ago and was assured that my order was due to be delivered the next week - needless to say nothing arrived......

jwmotorsport's review has yet to be rated - Be the first!
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I purchased a chair that arrived two weeks late in faulty condition. No-one has responded yet to numerous emails sent and voice mails left - absolutely appalling sub standard service - stay away!

Mr J Stranix's review has yet to be rated - Be the first!
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Does anyone know where their office is, as I would like to visit IN PERSON....

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Ordered and paid for some bar stools in March '07. Still not arrived May '08.
Cannot get any response so we are taking legal action against them.

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Ordered several items in November 2007 with a total value of GBP 2500+. Some items I was told were on stock and some would take more time. Over time I have received all but one item. One was seriously damaged and replaced by a new item. So although the service was not great I did manage to get most of the ordered items. I am still missing one Item (GBP600) but no way to contact them anymore, no replies on emails or left voice messages. Taking in account the other reviews posted here I have littl ...

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I ordered two Hara chairs in May 2007. The delivery actually arrived on time but when opening the wooden delivery crates with their own delivery driver both fibreglass chairs were damaged. These were obviously sent back with the driver and I have been left waiting for my £400 refund! Needless to say I paid with my credit card and asked HSBC to refund the money as I should be covered under my insurance. However as the transaction is through a third party there is absolutely nothing they ca ...

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Paid for items at beginning of December and so far haven't received them. Can't contact them via the phone and emails seem to be computer generated.

ieinteriors's review has yet to be rated - Be the first!
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They took my money and haven't supplied my furniture, I am unable to get hold of them by phone, all email replies are computer generated. I am still waiting for furniture without being to get hold of anyone. I have contacted paypal. Wish I had read these reviews before ordering

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Wish I had seen this site before ordering chairs for my sons birthdays. Am so very sad that they never delivered and never called me back or emailed back from all my voicemails/ emails. I have never managed to speak to any of their staff. My 2 boys are so disappointed and I hope no one else is let down like this as its truly hardhearted and mean.