Barclays Offshore Premier Banking Reviews
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From 2 ratings and 6 reviews
0% of users recommend this product
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6 Reviews For Barclays Offshore Premier Banking
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Barclayedout 7th Jul 2009
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Good Points: Just now and again, you get to speak to an operative that cares. You need to keep access to those few people as they are like gold dust. Sadly, the good ones move onto bigger and better things, often outside the bank.
Bad Points: International personal is resoundingly poor. It 's a joke that it 's meant to be a flagshipservice. They recently acknowledged receipt of, Will, probate, birth and marriage certificates, then promptly lost the lot !!!! I got credited with 50 pounds for "inconvenience caused". The lack of professionalism is astounding. I 'm voting with my feet after 40 years.
General comments: I started banking with Barclays, by default as a student when Martins Bank was taken over by them some 40 or so years ago. Since then, natural inertia has kept me with them all this time. In those days, I used to call in on the manager every 6 months or so and we 'd chew the fat as to how we collectively saw the future. When he moved in the early 70 's, that was the start of depersonalisation of banking for me. Centralisation, remote call centres, disembodied voices on the end of the line, it 's gone downhill since the early days. That 's progress I suppose?
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wit28 2nd Sep 2008
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Any request no matter how small or large seems to be a BIG problem for Barclays Offshore premier. Too many errors in my experience, money has been taken in error from my account & then it takes months of communications to get it back.- Read wit28's review (44 words)
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perkjellqvist 24th Dec 2007
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I opened a Premier account with Barclays when we moved to England in 1999. I have since been astonished with the poor quality, high charges, insultingly low interest rates etc. Here are some examples:The internet banking is poor. It is not possible to make an international bank transfer, the transaction history is only a few months, and the text details for each transaction is only 15 characters or so. Alternatives - I have internet banking with UBS in Switzerland and HSBC in Turkey and Egypt. C ...- Read perkjellqvist's review (353 words)
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LeTerrible 14th Jun 2006
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I am looking at moving from Barclays Offshore Premier Banking. They transferred money from fixed rate deposit (4%) to normal savings account (0.10%) without instruction from me, and I'm still waiting 2 weeks later from a call for my "relationship" manager or her supervisor. I've called them 4 times. If this is how they approach relationships, I think a divorce is in order.- Read LeTerrible's review (59 words)
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vagostino 16th Jan 2006
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I opened a Premier account with Barclays Offshore Premier Banking when I moved to the UK simply because I was familiar with the name, and it has been a nightmare. They consistenly overcharge me for wire transfers to other bank accounts, forcing me to call in and get the correct amount refunded.
Their website is perhaps the worst I've ever used (and I've used a lot of banking websites). I stuck around with them because for months they had a statement saying they were 'upgrading' their site, bu ...- Read vagostino's review (209 words)
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I opened a Barclays Premier Offshore account a few months ago. The Premier offering gives you access to a 'dedicated account manager'.
I wanted to buy a house in the UK (living here now), and after seeing something I like - tried to contact the bank to get access to my money, and learn about mortgage offerings.
It took MORE THAN ONE WEEK to get to speak to anyone in the Isle of Man (where they are based). They were utterly and completely unresponsive. This led to me losing the house I w ...- Read Horoliger's review (242 words)
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