Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
Written on: 13/11/2011
Did a 10 night R.C.I. on the Navigator and thought that the Grand Princess would be of the same standard...WRONG! We booked this one through CRUISE SAVERS TRAVEL as they were running a train service from Glasgow right through to the ship at Southampton.CRUISESAVER were fantastic, the service on the train was fantastic as was the food.Will book with them again but not onto a Princess ship.On the first night aboard the door which separated our balcony from the one next door came free of its… Read Full Review
Written on: 10/10/2010
ship very old in areas,forget the disco me and the wife went twice at 12ish we were the only ones there except for a few staff members,the gripe i have with this company was that i left a card with 5 media cards in the safe, i found this out when i returned home a few hours later, so i rang princess and got the leave a message thingy well i left 4 messages and also wrote a letter and sent a dozen emails all for nothing did not get one reply, so no more princess for me and i lost all my photos… Read Full Review
Written on: 03/10/2010
Me and my family travelled with the princess company this year, it was our first cruise and we was very very happy with it. Food was amazing, constantly cleaning and putting out new food throughout the day so you no it is always clean and fresh! Our Cabin attendant couldnt have done more to help us, All staff were very polite and couldnt put a foot wrong. Although there is many pools they were always very crowded but this is expected but could always manage to find a sun lounger. I recommend… Read Full Review
Written on: 26/09/2010
WE booked this cruise as it advertised "family ship values" we have two young girls 7 & 6, I will keep this short, It is not a family ship, we were moaned at by all!!! There is no entertainemnt for the children other than a small kids club, which my daughter picked up nits!! What fustrates me more is there are Adult only crusies and yet people moan about the children. ALL I HAVE TO SAY TO THESE PEOPLE BOOK AN ADULT ONLY CRUISE, I did not complain about the slow elderly people who jamed the… Read Full Review
Written on: 22/09/2010 by kewell23 (1 review written)
now i did enjoy it,you couldnt fail with nice weather,food and great ports to visit.BUT,ive been with royal caribbean 3 times and decided to try this instead.nowhere near as good.entertainment was terrible,daytime activities poor,running track disappeared to make way for nice but money making santuary.im a betting man,casino staff,apart from 1 girl,miserable as sin.no atmosphere.seen better days with some things on board but still had nice holiday,just catered for 60 plus more than us with life… Read Full Review
Written on: 20/09/2010
First time for me and my wife (no kids on tow) the most amazing two weeks ever. Anyone who says this cruise wasnt good will never be satisfied,we found crew and time on board fantastic. The only fault were the normal ibiza holiday makers throwing up two eight towels on the sun loungers before anyone gets up otherwise well done princess cruises we will see you in 2011.baz and sheenagh Adams.( thought i might have won the karaoke though)… Read Full Review
Written on: 19/09/2010
As this was our first cruise, we were concerned to read previous reviews. However, we had a fantastic time. We did not see any signs of the ship being in poor condition other than a little rust on the balcony area. We opted for anytime dining and there was often a wait of around 20 minutes for a table if we wanted to dine alone, however this was not a problem. The self service Horizon Restaurant was a little more chaotic and it was often difficult to find a table, however it was good that you… Read Full Review
Written on: 06/09/2010 by jim bunting (1 review written)
great cruise cant fault crew or staff food great dancers andsingers brill two comics great the rest not very good met some nice people will go again… Read Full Review
Written on: 03/09/2010
Had the best holiday ever so if you have booked this ship ignore the negative reviews!
Food was exquisite and the 24 buffet served anything you could desire at any time. Entertainment on the whole was very good and varied my teenage daughter was thrilled to be in the Princess Star final on the last evening.
Staff were attentive throughout.Our only complaint was the amount of sun-beds available and the ridiculous prices of the spa.Will definately be travelling with Princess again-hopefully… Read Full Review
Written on: 29/08/2010
Family group of my 70year old parents and 13 yr old son and this suited us all. Waiting staff always very helpful, did anytime dining and that worked well. Entertainment great (bar one dreadful comedian), cruise companies shows were excellent. Cabin was always spotless and 4th bed was actually a bunk not a double sofabed which was better. Main complaint would be that the ship was too cold, all public rooms required an extra layer even though the temperature outside on some days was 30! Buffet… Read Full Review
Written on: 23/08/2010
Have read so many poor reviews I felt I had to put across my thoughts on a fantastic holiday. Did the 'anytime dining' and would choose again, it was great to share and meet so many different people.
I cancelled one of our two daily $10.50 'tips' with no hassle or questions
Excursions were not cheap but worth the money for very informative trips with no hassle or queuing.
The ship was not 'tired', the staff was constantly painting and cleaning. One early morning, on the way to the jogging deck… Read Full Review
Written on: 14/08/2010
We have just come back from the most perfect holiday - cruising round the med on Grand Princess. This is a fantastic ship with excellent facilities. We did any time dining which was brilliant and the food was excellent. Our teenage daughters had a wonderful time and made lots of new friends. The staff couldn't do enough for us and the level of customer care exceeded our expectations. The trips were expensive, however, we thoroughly enjoyed them. We have already got the brochure for next… Read Full Review
Written on: 07/08/2010
WE HAVE JUST RETURNED FROM 2 WEEKS ON GRAND PRINCESS AND HAD 2 WEEKS WITH A BALCONY ROOM ROUND THE MED. THE SERVICE FOOD ENTERTAINMENT WAS VERY GOOD.VALUE FOR MONEY WITHOUT QUESTION.IF YOU ARE GOING ON THIS SHIP OR ARE CONSIDERING GOING, THEN EXPECT LOTS OF FAMILIES AND CHILDREN AND BUN FIGHTS TO GET SUN LOUNGERS ON THE SUN DECKS.THE DRINKS AND EXCURSIONS ARE VERY EXPENSIVE. WE CAN ONLY SPEAK FOR OURSELVES, IN THAT WE HAD A PLEASANT HOLIDAY.WE BOOKED IT UP LATE AND DIDN'T EXPECT SO MANY… Read Full Review
Written on: 21/07/2010 by Sher bqsher (1 review written)
Hi! All the negative commentary about the Princess Grand has prompted me to refute the somewhat startling criticisms made. Having been all over Europe, the U.S. (Hawaii, Las Vegas, Boston, Cape Cod, Philadelphia, all over Florida, etc.,...I come from Toronto, Canada), Mexico, and Great Britain, I can honestly say that my cruise to the Caribbean in February 2010 was the best holiday I ever! The food, service and entertainment were top notch!
I went with a group of people who all… Read Full Review
Written on: 19/07/2010
Hi there cannot fault the ship at all the place was immaculate ,you had your own personal porter who would do anything for ,the only downside is the 10$ service charge each day in WHICH YOU CAN CANCEL STRAIGHT AWAY.The cola bottles for the kids at 29$ is a must for the kids thats unlimited for the holiday (well worth it).The hot tubs are magic and so is the sauna & steam room.the kids are only allowed in the nite club till 10.30 in which i thought this was too early.Drink is a bit dear as a can… Read Full Review
Written on: 10/07/2010 by tellnolies (1 review written)
cant believe so many negative reviews, food excellent, beverages prices on par with most cities, entertainment varied with two very good bands playing nightly and the staff cannot do enough for you. Spa is definetly on the expensive side. our children both made use of the child & teen clubs and thoroughly enjoyed themselves. only negative was that some children were allowed to run around unsupervised… Read Full Review
Written on: 26/06/2010
Having done many cruises with other lines We found the Grand Princess disappointing.There are a lot of old people using this ship we are in our sixtys but consider ourselves young old.The food in the restaurants was pretty good but the buffet was poor and totally chaotic. The shows were also moderate compared to other ships having so called butlin style comedians on three nights.The staff were courteous but seemed to just be going through the motions I am not surprised with this ship giving off… Read Full Review
Written on: 21/06/2010
Just got back from our first cruise, wasn't expecting the amount of children and a floating butlins type atmosphere, due to the free child places... though didn't know that untill aboard or wouldn't have booked.
Also the lack of parental control of the kids which wasn't enforced by the crew, caused sum concern re passengers safety.
Thought the sanctuary (adult area) would relieve us of the noise, at a additonal cost per day!! only to find it didn't have wheelchair access!! infact none of… Read Full Review
Written on: 16/06/2010
We were on the 14 night cruise which left Southampton on 8 May for western med ports. It was our first cruise and we hated it. The ship is old and tired and it is almost impossible to have any peace and quiet anywhere except if you pay a premium for it. Sunbeds were around very noisy pools (often with very loud live or piped music). On poor weather days (of which we had many) there is not enough indoor seating and, wherever you do try to sit, waiters come and pester you to have drinks at… Read Full Review
Written on: 09/06/2010
We recently sailed on the 'Not So' Grand Princess to Scandinavia and the ship was looking extremely tired. Also, we were not expecting a family cruise ship, with so many children on board. Although we could get away from the noise in the sanctuary, there was a hefty daily fee. Why should we pay for peace and quiet at sea? We found other 'hidden extras' on this cruise too and over 50% of the entertainment was of a holiday camp level, using mediochre talent.
However, the ports of call were… Read Full Review
As rated by our community of reviewers
" Pretty,Entertaining,Refreshing,Friendly,Elegant,Classy Time " Read More
Written by Dolphinsmiles14
" Having cruised on several occasions with Princess & Celebrity, we d... " Read More
" Lovely cruise ruined by thomson " Read More
Delayed due to a volcano eruption, which cannot be helped.
Due to f... " Read More
" There are no segregated cabins for smokers and non smokers on the E... " Read More
Written by chawton