Gameseek Reviews - www.gameseek.co.uk

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Latest Reviews

★☆☆☆☆

“NOT DELIVERED”

Written on: 27/09/2017 by GiannaDudley (1 review written)

So put my order in for my little girls present, got a depatch email asap tonight got an email around 1800 stating item was delivered at 1510 and if not in item would be left with a neighbour and card through the door, no card through door no item where the heck is it??????… Read Full Review

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★☆☆☆☆

“Kids play set ”

Written on: 12/08/2017 by ucDavis106 (1 review written)

Ordered a play table for my son on the 26/7/2017 its the 10/8/2017 it has not come i called only to get a screeching noice down the phone n cut off ... Tried to fill in form but it wont let me .. They say there the best mmmmm ... It was only 16 quid but not the ponit… Read Full Review

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★☆☆☆☆

“Awful Experience AVOID!!!!!”

Written on: 01/08/2017 by Giadar84 (1 review written)

Pre-ordered a game a month in advance along with 3 other people come release day no item. It's now 6 days later & all 3 of us are still waiting. They blame royal mail but used 3-5 day economy service from Wednesday it's now 6 days since & tomorrow a full week. No other company fails to get a game to you kn release day ever. Tried ringing, emailing, tweeting & messaging but responses are few & far between you either get ignored or fobbed off. Worst game company I have Done business with. AVOID!… Read Full Review

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★☆☆☆☆

“Awful Customer Service”

Written on: 21/07/2017 by berggt (1 review written)

I purchased a relitively expensive purchase (childs bike £89) where i recieved confirmation of purchase instantly, i then waited some 7 days before thinking that most viable online companies would have informed me of any delay or indeed updated me of the progress. When emailed they simply said their has been some warehouses issues and you should recieve the purchase shortly. Another 4 days went by and has it drew to the eve of my daughters birthday i contacted them again, they replied with… Read Full Review

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★☆☆☆☆

“WORST CUSTOMER SERVICE EVER!”

Written on: 30/06/2017 by ClaudiaHicks (1 review written)

So a few Christmases back I ordered a toy from this site as it was the cheapest I'd seen anywhere, including shipping so I ordered it, it came, no hiccups or need to contact customer service. So recently when this came up again on the shopping compare websites as the cheapest I was like brilliant and ordered the toy. About a week later, I realised that I had no email of a confirmation of purchase or anything and I check on the site against my email, and historic purchases didnt register… Read Full Review

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★☆☆☆☆

“Non-functional software, non—responsive company.”

Written on: 30/05/2017 by TimStevenson (1 review written)

I bought a piece of software from these people. It rejected the serial number clearly printed on the package, and will not install. An email to the address from which the order acknowledgement “bounced”. Messages left on the website have been ingnored. (Fortuanately I paid by PayPal, my next port of call.)… Read Full Review

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★☆☆☆☆

“Where's My Refund”

Written on: 14/03/2017 by GezzaKelly (1 review written)

Ordered 2 sets of paint brushes, only 1 set was delivered as the item was out of stock. I was offered an immediate refund, this was over a month ago. I have repeatedly contacted them via telephone and email and all I get is the same stock response of "I've passed your request to our finance department and they are dealing with it with immediate effect" Wish I'd checked out other people's reviews before I ordered, rubbish in every way, avoid at all costs!!… Read Full Review

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★☆☆☆☆

“Poor product delivery and customer service”

Written on: 10/03/2017 by CarolinaSmith (1 review written)

Placed pre-order for Wii U Zelda Breath of the Wild and paid extra for release day delivery. Received email after 5.30pm day before release date (so I could not talk to them to complain that day obviously), blaming Nintendo for not making enough copies (total lie as all High Street stores had stock the following day) . I easily managed to get a copy off the shelf the next day. Took two days to reply to complaint email and cancellation and refund I made. Got an email on late Saturday stating it… Read Full Review

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★☆☆☆☆

“Never received andvrefused refund”

Written on: 25/02/2017 by Lisahudson (1 review written)

I purchased a Christmas gift on 6th December. When it hadn't arrived by the 23rd December I contacted them and was told it hadn't yet been dispatched. They offered to cancel the order and I agreed. However no refund was provided and when I followed up on the 6th January they said they had dispatched on the 4th January so I couldn't be refunded. I objected and requested the escalate. After some backwards and forwards emails they finally provided a manager email. I contacted him on 6th… Read Full Review

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★☆☆☆☆

“Did not receive item”

Written on: 20/02/2017

Many requests for tracking number but no response. Complained via PayPal and then gameseek provided a number well after it was supposedly delivered. Contacted courier but they only referred me back to gameseek. PayPal review was in favour of gameseek because they gave a tracking number. Disregarded that it was given after delivery date. Did not get a failed delivery notice to check local despatch. Lost my money and no item. Not happy at all with gameseek… Read Full Review

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★☆☆☆☆

“My item never arrived!”

Written on: 08/02/2017 by Mack01928 (1 review written)

3 days after the agreed delivery date I tried to contact them by phone and email and the never responded. My item never arrived although I had paid for it. I went on to read other reviews and was shocked at how many others were in the same boat. Awful company and I would definitely not recommend them, only for paying through PayPal did I get my money back… Read Full Review

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★☆☆☆☆

“GameSeek refuse to honour free returns for a faulty toy”

Written on: 05/02/2017 by xtinaclaire (1 review written)

I purchased a Bakugan toy for my son which turned out to be broken once unpackaged. Gameseek ignored me when I complained and I had to raise a Paypal dispute, they continued to ignore me. Paypal have now instructed me to return at my own expense. So much for Gameseek complying by distance selling regulations, they should pay the cost of return. BEWARE… Read Full Review

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★☆☆☆☆

“AWFUL RIP YOU OFF!”

Written on: 31/01/2017 by Skinnerje167 (1 review written)

I ordered two furreal pets for my daughters for chrstmas. The first arrived but the second never came. I emailed them repeatedly and they just ignored. When i ordered online i was under the impression that they were a google verified shop which i learnt after ordering had been revoked! I requested a refund through paypal where they replied that i was the DISHONEST one and that both items had been delivered. Yes one had been delivered im not denying that but the other never came and they felt… Read Full Review

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★☆☆☆☆

“Item not despatched, still waiting for refund after 2...”

Written on: 28/01/2017

Order placed on 3 Dec for Christmas. Never despatched. Still waiting for refund despite sending numerous emails. No one ever picks up the phone. Please don't waste your money ordering from this company… Read Full Review

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★★★★★

“Highly Recommended”

Written on: 11/01/2017 by 35Ellis (1 review written)

Fantastic service, prompt delivery item as described… Read Full Review

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★☆☆☆☆

“AVOID, Terrible, Do not trust this company”

Written on: 09/01/2017 by petewinter (1 review written)

Unfortunately I purchased an item via gameseek with out reading the many bad reviews. Lesson learn't now! They have wasted enough of my time already so I can't be bothered to go into pages of full detail, but lets just say if there is a problem with your order you will not be able to contact them via phone and you will not get any assistance via email. I was very patient, but in the end I had to go through a paypay claim to get my money back. I am very reasonable person and would not be… Read Full Review

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★☆☆☆☆

“I would not recommend this company to my worst enemy....”

Written on: 08/01/2017 by DesiraeRoberts (1 review written)

I would not recommend this company to my worst enemy. Ordered 2 weeks ago for an item which is apparently in stock. Got shipping notification a week ago and still nothing (Express delivery by courier) No response to mails and phone just rings endlessly… Read Full Review

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★☆☆☆☆

“Doesn't deliver or respond to messages ”

Written on: 28/12/2016 by Jfox17 (3 reviews written)

Doesn't deliver items, doesn't respond to messages. No tracking information… Read Full Review

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Mcgra01's Response to Jfox17's Review

Written on: 29/12/2016

Totally Agree

I purchased a Risk Board Game along with others through Tesco Direct - it never arrived. From the same order another supplier shipped games the next day but GameSeek took 5 days to ship the game which was supposed to be in stock. Tried ringing them several times but both I and Tesco customer services found that they don't answer the phone or their emails. Unfortunately these games were Christmas Presents for two brothers with one not receiving his until the new year when I reordered from another supplier. Lesson don't purchase anything from this supplier you may never get it,

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★☆☆☆☆

“Avoid this company!!”

Written on: 28/12/2016 by 98McClellan (1 review written)

Ordered a GameSeek item through another company. Was sent an email 2 weeks after I had made the purchase to say my item had been shipped when apparently it wasn't even in stock however had only found that out once I had to get in contact with GameSeek which was a nightmare over a month later. I asked for a refund twice, they ignored me and sent me the item. This was a Christmas gift which I had bought on the 8th November and recieved it around the 15th/16th December… Read Full Review

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★☆☆☆☆

“Item ordered 6 weeks before Christmas did not arrive...”

Written on: 24/12/2016 by cmMoser214 (1 review written)

Would have appreciated an up front notification that they did not even have the item in stock when ordered but instead got false promises until too late to order elsewhere. Disgraceful treatment of customer, especially at Christmas to disappoint a child… Read Full Review

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