Sheilas Wheels Car Insurance Reviews - www.sheilaswheels.com

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★☆☆☆☆
1.3 / 5
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Media Gallery for Sheilas Wheels Car Insurance www.sheilaswheels.com

Sheilas Wheels Car Insurance www.sheilaswheels.com

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Latest Reviews

★☆☆☆☆

“First payment 198.00 after 14days they cancelled my...”

Written on: 30/10/2016 by NasirHancock (1 review written)

Wrexham girl,after going on confused.com I took out a policy with shelies wheels first payment of198.00 then 14days later they cancelled my insurance do not go with this insurance company rip off… Read Full Review

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★☆☆☆☆

“wants to rip you off badly”

Written on: 12/08/2016 by kaviii (1 review written)

this is the first time i had insurance with this company and had a very bad experience. they email me that they want to cancel my insurance after 14 days and they give another 10 days to keep insurance just they can charge me £42 for cancelling the insurance and having 10 days more.they cancelled my policy after 14 days giving the reason of fraud which is a nonsense and ridiculous excuses to make the money out of it.they said i search with different address and took the cheapest insurance… Read Full Review

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★☆☆☆☆

“Appalling company ”

Written on: 01/08/2016 by Tilly28 (1 review written)

I used Sheila's wheels for 6 years fully comprehensive (which quite frankly is worthless with this company) , always quick to claw money, insurance got more expensive each year. When I made a claim April 2016 because of a fire in car electrics (rear door) they refused to pay out the whole process was humiliating and badly handled by the company, they tried to say it was 'wear and tear' and even tried to say there was no fire! Even though it was reported and I had passengers. I spent over… Read Full Review

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★★☆☆☆

“avoid ”

Written on: 17/06/2016 by MisaelPollard257 (1 review written)

Black box is an utter junk, even though i got a good score and they gave me £30 back, i still think its ridiculous, they say no curfew, and yet you get penalised for driving at night. you get penalised for driving on new roads, you have to drive the same route (no deviations) ten times in a month to become regular. long waits to call customer services, even thought the people on the end are very nice and extremely helpful. My car eventually broke down so i got a new one, to change the car… Read Full Review

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★☆☆☆☆

“STEER WELL CLEAR”

Written on: 18/05/2016 by ddRuiz249 (1 review written)

i would HIGHLY advise steering well clear of this company for your car insurance. I originally chose them as they were initially the cheapest company for a first time driver like myself. HOWEVER, THEY CHARGE YOU FOR ABSOLOUTELY EVERY POSSIBLE THING THEY CAN AND PUT YOUR PREMIUM UP BY THOUSANDS AFTER YOU 90 DAY REVIEW. They even charge you for driving 'irregular routes'. The only way you can possible use this insurer is if you never drive your car. They have threatened to cancel my policy… Read Full Review

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★☆☆☆☆

“poor quality web site”

Written on: 04/04/2016 by qvJenkins1982 (1 review written)

unable to obtain a quote because, web site is very slow. Also the online web form won't accept my occupation or employer name. Far too much hassle to even get a quote, I wouldn't bother, I'll shop elsewhere. Clearly this company spends more time and money on fancy TV ads than they do on making there web site easy to use for there customers. So it gives little confidents of how good there service is!!!!!!!… Read Full Review

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★☆☆☆☆

“Worst company EVER!!”

Written on: 05/03/2016 by pkLevesque490 (1 review written)

I joined shelias wheels model broker in december and have the worst time with them for 3 months! Have charged me for everything they can charge me for. Due to only driving my car once at night and travelling short journeys (up to 10 minutes) once of twice a week within 90 days they wanted to charge me an extra £670 premium. I dont use my car alot which is why i went with a telematic box thinking i would get money back or my insurance lowered the following year but no. Within 90 days they… Read Full Review

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★★★★☆

“rear end crash”

Written on: 27/02/2016 by kevinjm (2 reviews written)

i had a rear end bump at temporary traffic lights i was sanding still .happend sunday shelias wheels was closed sunday phoned moday morning given telephone no of local garage called up only gripe they did not have a courtesy car ready .enterprise got involved an i got an insignia.... car ready in 9 days time all good here would recomend again… Read Full Review

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★☆☆☆☆

“The worst. The very worst.”

Written on: 23/02/2016

Just read the reviews here, they're all awful. I've only been with this insurance company for 3 weeks, here is everything that's annoyed me so far. 1- They only have a paid phone number, massive queues and no indication of how far in the queue you are. 2- They are confused at what documents you need, tell me one set at point A, then another set, then another. It's all a mess. 3- The finance company they use have sent me 2 emails one after another, one telling me they've cancelled my policy… Read Full Review

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★☆☆☆☆

“sheilas steals beware”

Written on: 20/02/2016 by redeyes20007 (3 reviews written)

daughter just got renewal notice from sheilas steals and i quote from them "weve found you a cheaper price for the next 12 months total price £680.14???? last year she paid £413.22 , so it aint cheaper is it really a rise of over £260 , now theres been no claims, no points on licence and nothing has changed , furthermore whats more of a blatant rip off is i can buy the same policy from yourselves via moneysupermarket for £345 . sheilas wheels you should be called sheilas steals . wont be… Read Full Review

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★☆☆☆☆

“Disgraceful customer service”

Written on: 18/01/2016 by Claire230187 (1 review written)

Just called to cancel my policy and was told call centre system is down so I need to call back after 2.30pm. Asked if they could call me as I had spent two minutes going through the system and they said no as had no means of taking my contact details. I politely suggested they used a pen and paper and was told that wasn't possible. Thank god my policy is up in 28 days!!!! Had found their admin costs very high too. £26 to change a registration numer on a call that took 2 minutes… Read Full Review

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★☆☆☆☆

“Change the price disgraceful”

Written on: 19/12/2015 by ThaddeusNewman (1 review written)

I have recently purchased a new car and I decided to go with Sheila's wheels model broker driver because they was the cheapest option per financial month. However I received an email last night stating that I have not correctly put in the correct date i passed my driving test, therefore they put my annual premium up by over 200 pounds. I then checked all my documents and I have put the CORRECT date of passing my driving test. I have rang up the contact number regarding my policy and I received… Read Full Review

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★☆☆☆☆

“Never ever buy”

Written on: 27/11/2015 by Maria Butzki (4 reviews written)

The service is the worse l have ever had. My car was hit by someone else. I got penalised and all my no claims discount taken away dispite 3rd party admitting fault. They sent all the correspondence to the wrong insurance company. Made every excuse with no apology. Left me to chase the 3rd party insurance. I sent emails back and forth with little help only to find out that only 1 person who was off sick was going to be dealing with my claim. Had to cancel my insurance as my renewal quote was… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 22/11/2015 by xfCrockett87 (1 review written)

Couldn't recommend them. Nothing but a nonsense company who pester you to up-sell the product you've purchased, undermining your ability to make decisions based on your own needs. Furthermore, the contact centre operator spoke down to me in such a way to imply incapability on my behalf, imposing a necessity of the product he was trying to sell. This being only one event of quite a few such happenings, hugely unimpressed. Positive reviews after an accident are to be expected, any company who… Read Full Review

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★☆☆☆☆

“had an accident”

Written on: 18/11/2015 by manutd1969 (1 review written)

had a very small accident,when someone ran up the back of me,from here worst experience from any company i have ever dealt with,not interested,not helpful,terrible experience,don't use this company ever… Read Full Review

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★☆☆☆☆

“all good until you make a claim”

Written on: 11/11/2015 by 1977Krause (1 review written)

6 months on from making my claim and i am still not reimbursed and i have just been informed that they have only recently contacted the witnesses of the incident who are being uncooperative ( not surprising after 5 months as i expect they cant even remember the details, a bus drove into my car whilst parked outside my house) I have also had to continiously phone sheilas wheels, the car hire company and the car repair centre to get updates and organise everything, there is almost zero… Read Full Review

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★☆☆☆☆

“Terrible claims handling!”

Written on: 07/11/2015 by 274Lawson (1 review written)

I recently had to claim on my car insurance for an accident for which I was not liable, my car was taken in to be assessed and deemed safe to drive by the engineers, after a week of hearing nothing back about my claim I decided to ring them for an update, only then did they tell me the car was written off and even asked me to make a quick decision on what to do with my car. 2 days after this they sent me an email asking for more money because they had made an error calculating the average… Read Full Review

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★★★☆☆

“Good customer service but expensive”

Written on: 04/10/2015 by RubyDriscoll (1 review written)

I was looking to renew car insurance in March and a comparison website listed Sheilas Wheels Broker as the cheapest and initially they were, but once I looked into some changes a few months later such as additional drivers, change of care use and change of address etc I came to realise how expensive they are! To change from SD&P use to business I was charged an additional £62! I find their customer service, once you wait 30 minutes to get through, very helpful and polite I have to give them… Read Full Review

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★☆☆☆☆

“Ok now I see why the review's are so bad for this...”

Written on: 01/10/2015 by EileenBroussard236 (1 review written)

Ok now I see why the review's are so bad for this company just got off the phone with one of their representatives. … Read Full Review

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★☆☆☆☆

“Appaling Company”

Written on: 30/09/2015

I had a car accident in June and was told my car was a write off, bearing in mind this car was not even a year old, It was not my fault and They paid out, however I got home last night and recieved a letter and a picture of my car. it had been sold on, and looked brand new, I called the number and I spoke to the new owner who assured me my car was not a write off when he brought it, I was told the chassis had gone, he told me it had not, so my car is now in London with a new owner, I called… Read Full Review

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