Freedom Vehicle Contracts Reviews - www.freedomcontracts.com

★★★★☆
4.2 / 5
58
81% of users recommend this
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Freedom Vehicle Contracts www.freedomcontracts.com

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Latest Reviews

★★★★★

“Freedom was recommended to me by a friend who has just...”

Written on: 12/08/2016 by Stevegorst (1 review written)

Freedom was recommended to me by a friend who has just leased his 2nd vehicle with them. He was very complimentary about them so I decided to give them a try. I wasn't disappointed. Everything was done quickly and with the minimum of fuss and I'm now in possession of a brand new Mercedes A class 3 weeks after I made initial contact… Read Full Review

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★★★★★

“First Lease experience ”

Written on: 09/08/2016 by Terry2000uk (1 review written)

My son leased from Freedom and had very good experience so I thought I would give them a try. I ordered the deal of the week a VW Scirocco 2.0 TSI on a two year deal. The process was simple and quick and Freedom keep me informed either weekly or at key moments and 7 weeks later the new motor has arrived this morning form VW at Tamworth. I wish I had leased years ago, my last car cost me an average of £5k a year in depreciation, this will be much more cost effective. Great service, thank you… Read Full Review

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★☆☆☆☆

“Lack of Effort”

Written on: 04/08/2016 by 184Parrish (1 review written)

I recently tried to get a new Audi A7 from Freedom via my business. I was declined without hardly any explanation from the Sales Manager. I pushed back on this several times as my situation was that I was severing one lease and replacing it with another. I had (Zero) response from them, no effort to get the lease or push back to the underwriters for me. I felt like I was a number, basically if I was approved I was welcomed, failed I was tossed to one side so they could chase the next approval… Read Full Review

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★★★★★

“Hit or miss if my Merc landed on the final day?”

Written on: 27/07/2016 by Carlson350 (1 review written)

I haven't done a personal lease before, and everything went to plan until the day of delivery when I was told by a 3rd party my car wouldn't be delivered, as I had sent my hire car back first thing. When I let Freedom know they did everything in their power along with the Mercedes corporate people. Guess what my car turned up at 18:30 p.m. on the day as stated, I was delighted. I thought the team at Freedom & Mercedes were brilliant. so big thanks to These people were on hand and were very… Read Full Review

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★★★★★

“EXCELLENT SERVICE”

Written on: 23/07/2016

Freedom were recommended to me as being good to deal with. This was my first experience of leasing and they could not have been more helpful. All my queries were answered quickly and efficiently and my new car arrives next week! I would recommend this company to anyone - my brother has used their services for business use and my own is for personal - both equally good. It's refreshing to deal with a company who do "what it says on the box". Thank you very much… Read Full Review

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★★★★★

“Great Service”

Written on: 30/06/2016 by ImranKhan12 (1 review written)

I am new to car leasing, I changed the car and color a few times. At no time did i feel like i was not getting nothing but a great service, from start to finish i was impressed with the turnaround on the documents and securing me the car. Many Thanks… Read Full Review

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★★★★★

“Excellent Service”

Written on: 29/06/2016 by Bryan149 (1 review written)

I am new to car leasing and changed my car and colour a few times. I was most impressed with the turnaround and how helpful the staff at freedom were to secure me the right car… Read Full Review

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★★★★★

“Great service, start to finish”

Written on: 31/05/2016 by Gerard123 (1 review written)

After using Freedom over the last few years for my lease cars,the service is still of a high and professional standard. I have recommended to friends and they experienced the same level of fantastic service… Read Full Review

Jawadtanveer's Response to Gerard123's Review

Written on: 23/06/2016

Excellent service.
Definitely recommend them.
Jawad

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★★★★★

“Very good service ”

Written on: 09/05/2016 by Devineif499 (1 review written)

Service was good from start to finish very happy with vehicle was best price on the market vw golf… Read Full Review

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★★★★★

“BEST”

Written on: 04/05/2016 by G10ABF (1 review written)

The team at Freedom are absolutely fantastic and really helpful and well structured business and our company will always keep using them with all our companies fleet… Read Full Review

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★★★★★

“Absolute breeze!”

Written on: 08/04/2016 by PeteHS (1 review written)

Excellent & professional service from start to finish. Hassle free with regular communication and updates. A great way to get the vehicle you want without doing all the running yourself. Well done team!… Read Full Review

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★★★★★

“Good level of service and communication”

Written on: 24/03/2016 by itsdanny (1 review written)

First time I've used F.C. and found them to be very helpful across the board. Right from the start the whole process was incredibly easy and straight forward. This will be my second lease and probably won't use high street dealer (Car Sales Garages) again as the deal I'm getting is way cheaper than what I could find there… Read Full Review

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★★★★☆

“Really pleased with the service”

Written on: 22/03/2016 by Rct1234 (1 review written)

Was recommended to freedom by a colleague. I have already recommended them to several people. Very impressed with the service. Thank you!… Read Full Review

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★★★★☆

“Great Service, would use again”

Written on: 20/02/2016 by AnnabellaGarcia246 (1 review written)

This was my 1st time leasing a vehicle, so I was a bit apprehensive. Freedom Contracts made the whole experience painless, they kept me up to date with progress at all times and answered any questions I had. I will definitely be considering them again for any future leasing. They were also the most competitive on price for the vehicle I required. Great all round experience and customer service… Read Full Review

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★★★★★

“Brilliant, professional and efficient service.”

Written on: 09/12/2015 by JeffDay (1 review written)

Just took delivery of my second vehicle from here - once again the service was extremely efficient and professional. The whole team were brilliant and willing to go the extra mile. … Read Full Review

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★★★★★

“Easy first time leasing”

Written on: 08/10/2015 by 73Bennett (1 review written)

This is my first lease car and the process was made easy and any questions were answered quickly and without fuss. The admin fee seems a bit much (£299 +vat) but this is offset by the great deals offered. I would happily use this company again and recommend them to others… Read Full Review

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★★★★★

“My first time leasing was easy thanks to superb support”

Written on: 22/09/2015 by stevefaro (1 review written)

Freedom vehicle contracts were very patient with my questions on initial enquiry, being my first lease I as unsure of the process but was very well advised. I was kept informed throughout the process by the very friendly staff, everything went according to plan and there were no surprises. I'll be coming back in 2 years to do it all again. Thanks… Read Full Review

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★★★★★

“years of good service”

Written on: 21/07/2015 by ArdenGatesLtd (1 review written)

Arden Gates have used Freedom since 2006, we are now on our 8th vehicle and again no problems and a good fast transaction, the staff have always been very easy to deal with and always very quick to sort any issues. thanks again Arden Gates… Read Full Review

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★★★★☆

“Good service but time to lose the admin fee?”

Written on: 25/06/2015 by McGuire21 (1 review written)

We've had two cars out of freedom in the past and whilst their service is generally good, friendly and efficient I have two 'gripes' which means I have just ordered my new car through someone else. The first one is more my fault then theirs but worth noting for anyone thinking about ordering through them is that prices change very quickly. I guess this is more likely the lender then them but if you want the car, order it. Twice I mulled over a car for a day or two and when I came to order… Read Full Review

Rhyanne's Comment

Written on: 29/06/2015

Dear Mr McGuire,

Thank you for your review and thank you for appreciating that our industry is very fast moving. As quickly as we receive an offer and are allocated vehicles they are sold, we then have to change our offers to either a higher spec’d vehicle or an alternative dealer who may not have quite as much support available as the initial dealer did.

As you rightly advised, we are the broker and not the lender, we do not earn any commission, VRB or receive a bonus from either the dealer or the funder, we merely earn a processing fee. This is to ensure that all costs you incur over the set period are outlined and detailed at the very beginning. All our advertising methods stipulate how much processing fee is applicable to each deal, giving you the option to choose whether to make any further enquiries about the deal. It’s a common held misconception that all brokers earn commission via several different avenues, I can assure you that we at Freedom Vehicle Contract’s do not, and we charge one transparent fee, Meaning the rental you pay has no profit within for Freedom Vehicle Contracts.

I can only presume that the reason you were able to obtain a deal with no processing fee and still manage to secure the same rate as we were offering is the company used were trying to cultivate a new local customer in the hope that future business may result in commission earned.

We hope you enjoy your new vehicle and if you wish to discuss the above any further please do not hesitate to contact us.

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★★★★★

“Great value for money, friendly efficient service”

Written on: 17/04/2015 by Reverendhunt (1 review written)

Very smooth and easy process with diligent, persistent, and helpful staff throughout. Their rates for the Golf R 5 door I have were very competitive and although it was easy to do most things by email or phone, access to their office was also available and easy and convenient to use if absolutely necessary. … Read Full Review

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