Freedom Vehicle Contracts Reviews - www.freedomcontracts.com

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★★★☆☆
2.6 / 5
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Media Gallery for Freedom Vehicle Contracts www.freedomcontracts.com

Freedom Vehicle Contracts www.freedomcontracts.com

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Latest Reviews

★☆☆☆☆

“just not good ethics”

Written on: 31/07/2014 by AbigayleStuart106 (1 review written)

Just thought I should mention I got a citroen van from these guys. Delt mainly with I guy I will call Barran as im not allowed to use his name. I got a van with him as the deal seemed the best and once I realised that there was a charge of 200 quid id lost the will to live after checking website after website soddecided just to go with it. I recently contacted him about a replacement deal and again the deal was goid but still this charge which I now know about. Any how I went to my local… Read Full Review

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★☆☆☆☆

“Time wasters and still in business somehow!!”

Written on: 13/07/2014 by Holden98 (1 review written)

wanted a big car as family is growing, was due to spend a considerable amount of money on a car. Did my research and decided to go with them as they came out cheaper than the rest. After numerous emails and chasing from my end got a proposal form and filled it and sent back same day. Didnt hear anything back for a full 4 days decided to contact them and no one could give me an answer on why no one had contacted me back!.....complained that i needed a car asap. They fully understood my… Read Full Review

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★★★★★

“Very good experience ”

Written on: 23/04/2014 by Barnett381 (1 review written)

I have had several cars via Freedom, and I am about to place an order for another, a MB SL. I have always found them efficient and very reliable, therefore after reading some bad reviews,I decided to write this honest review. I have recommended Freedom to friends and family. DA Bristol… Read Full Review

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★☆☆☆☆

“TOTAL LIES, FALSE PROMISES, NO CAR AFTER 6 MONTHS,...”

Written on: 16/04/2014 by Viviann352 (1 review written)

ACCEPTED ODER FOR CAR IN DEC 2013 WHICH WAS ORDERED FOR 9 WEEK DELIVERY. TOOK PAYMENT FOR THE ADMINSTARTION CHARGES AND SAID IT WOULD BE DELIVERED IN APRIL 2014. ASKED ME TO SIGN CONTRACT AND T&C. THEN SENT NEW CONTRACT WITH T&C FOR VEHICLE STATIND DELIVERY AS JUNE BUT REASSURED ME IT WOULD BE DELIVERED APRIL. CALLED SEVERAL TIMES THERE AFTER AND THEY COULDNT GIVE CONFIRMED DELIVERY DATE AND SAID IT STATES IN T&C THAT THEY CAN DELIVERY UP TO 2 MONTHS AFTER DELIVERY DATES STATED ON CONTRACT… Read Full Review

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★★★★★

“Brilliant, can not fault them”

Written on: 02/12/2013

I have 5 cars over the past 9 years, they have always got me the best deals and kept me informed of delivery can not fault the service received! No need for some of the comments as not constructive or helpful perhaps these people are too demanding!… Read Full Review

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★☆☆☆☆

“Waste Of Time!!!!!”

Written on: 30/11/2013

Really poor service, arrogant staff and nothing more than a bunch of liars. Was promised an E220 mercedes but after a whole month of wasting my time they turned around only to say the order could not be placed for car due to some lame excuse!!… Read Full Review

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★★☆☆☆

“Ass covering liars.”

Written on: 25/11/2013 by DaveAyrshire (1 review written)

We took an SLK over two years, the 'back and forth' to arrange the deal was time consuming and inefficient. After taking delivery they failed to take payment for the alloy wheel insurance via card, direct debit and had all details to do so but when we asked why after a month we were informed that I've didn't ask for this extra. On presentation of an email chain we were able to evidence this but Freedom Contracts did not make good, so when we return the card any claim is made against us for… Read Full Review

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★☆☆☆☆

“Combination of lying&poor poor service”

Written on: 11/08/2013

E220 offer of £299 neva existed Lied every time I called Never called back Never kept me updated Poor customer service Changed offer after several complaints from me to £368 TOTAL WASTE OF TIME AND SPACE … Read Full Review

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★☆☆☆☆

“Avoid like the plague!!”

Written on: 12/07/2013 by CaldoSan (1 review written)

Ordered a c63 amg estate in November 2012. This was for March delivery. Every week until early February I was phoned confirming this date for delivery. Then 3 weeks before delivery I was told it had moved to April delivery as there was a problem with engine manufacture. I checked with Mercedes in Germany head office who said the opposite was true. Then Freedom vehicle contracts moved the delivery date to may then the end of June. You make your own mind up who was telling lies. I tried to… Read Full Review

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★★☆☆☆

“Beware of hidden charges”

Written on: 11/06/2013

We saw what was on the surface to be a great deal on a pcp for my wife. However, when the documents arrived there was and administration fee of £205 yes that's right £205 pounds. There website at no point makes any mention of added charges( ie admin fees?) the people we dealt with up to that point were very good and helpfully, prompt with replies and emails etc but this admin fee is extortionate. We are not nieve and expected a charge of some sort but £205 is ridiculous. Needless to say we… Read Full Review

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★☆☆☆☆

“Poor Service”

Written on: 17/05/2013

They promised twice to get back to me reference a Mercedes SL. They did not because clearly their advertised rate was a lie… Read Full Review

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★★★★★

“Excellent Service”

Written on: 04/01/2013 by AndrewM68 (1 review written)

I don't usually write reviews unless I've had a bad experience - but after searching Freedom Vehicle Contracts I came across a few Good and also a few Bad reviews (I must add they were recommended to me) the bad reviews made me slightly nervous but seeing as they were recommended to me decided to give them a call and boy was I pleased I did. I can honestly say of my 20 years experience leasing vehicles I have never had such a pleasant and easy transaction, they were completely honest, knew… Read Full Review

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★★★★★

“9 years ,9 vehicles later and still the best”

Written on: 04/05/2012

i have just taken delivery of my ninth vehicle since 2003 and feel i need to say i have had faultless service from the same dedicated people that always deal with me and my wife.in our experience we have had 6 vans and 3 cars over the last decade and have taken vehicles on special deals everytime and have never had any issue,they have never hard sold to us and the girls i deal with are fantastic and always happy, simply the best thanks all of you.we cant reccommend freedom highly enough… Read Full Review

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★★★★★

“"Thank you Freedom, great service yet again"”

Written on: 03/05/2012 by VPrince (1 review written)

I felt compelled to write this review after reading other negative comments about this company on this site which were totally opposite to my experience with Freedom. I have dealt with this company for over 9 years and find them the best suppliers, most professional, honest and competitively priced companies I have ever used. I have purchased x9 vans and x3 cars over the past 9 years for my wife and I through our family business and have just taken delivery of my new Mercedes 350 sport… Read Full Review

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★☆☆☆☆

“lies lies lies! talk the talk but dont walk the walk!”

Written on: 13/08/2011 by seanslater (1 review written)

below of a response for freedom trying to charge a cancellation fee of £780 Firstly i would like to state that i will not be paying any cancellation order due to the following; i also request refund for doc fees for what i have paid on my card for £180. firstly my father and i have been speaking with them regarding a Mercedes Benzes E class for both of us to use. we was told on Monday the 8th after a telephone call that she could do a Merc slk 200 blue efficiency pre 125 edition in grey… Read Full Review

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★☆☆☆☆

“Incredibly poor service on time-limited leasing deals”

Written on: 27/06/2011

I got an incredibly good deal on a Merc from Freedomcontracts. All went fine until it came to sealing the deal and sending the final paperwork. Firstly, I had problems with insurance, I asked a few questions about what could be done if I needed to cancel. costs etc. Secondly, it had not been made clear to me that I needed to send original signed copies of paperwork to the dealer to secure the vehicle - there is a LOT of paperwork required and somehow I assumed I'd already send it and was… Read Full Review

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★★★★★

“Overall the contact hire rate was extremely...”

Written on: 09/04/2008 by barry chung (1 review written)

Overall the contact hire rate was extremely competitive and I have been pleasantly surprised how easy it is to contract hire a car. The total process from proposal to delivery has been no more than 3 weeks. Just to reiterate the point about inclusion. I believe it is incumbent upon the seller to describe the item being contracted. Road tax, fuel on delivery should all be set out at the beginning. I feel this has been a great experience, keep it up… Read Full Review

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★★★★★

“Freedom Vehicle Contracts arranged my contract hire...”

Written on: 01/12/2005 by Gaynor (1 review written)

Freedom Vehicle Contracts arranged my contract hire quickly and efficiently. Freedoms leasing prices appear to be very competitive and I personally found the staff very helpful and friendly. The car arrived as arranged but with a minor scratch to the stereo face, I contacted Freedom who helped sort out the problem and the stereo was replaced… Read Full Review

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