Freedom Vehicle Contracts Reviews - www.freedomcontracts.com

★★★★☆
4.1 / 5
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Latest Reviews

★★★★★

“years of good service”

Written on: 21/07/2015 by ArdenGatesLtd (1 review written)

Arden Gates have used Freedom since 2006, we are now on our 8th vehicle and again no problems and a good fast transaction, the staff have always been very easy to deal with and always very quick to sort any issues. thanks again Arden Gates… Read Full Review

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★★★★☆

“Good service but time to lose the admin fee?”

Written on: 25/06/2015 by McGuire21 (1 review written)

We've had two cars out of freedom in the past and whilst their service is generally good, friendly and efficient I have two 'gripes' which means I have just ordered my new car through someone else. The first one is more my fault then theirs but worth noting for anyone thinking about ordering through them is that prices change very quickly. I guess this is more likely the lender then them but if you want the car, order it. Twice I mulled over a car for a day or two and when I came to order… Read Full Review

Rhyanne's Comment

Written on: 29/06/2015

Dear Mr McGuire,

Thank you for your review and thank you for appreciating that our industry is very fast moving. As quickly as we receive an offer and are allocated vehicles they are sold, we then have to change our offers to either a higher spec’d vehicle or an alternative dealer who may not have quite as much support available as the initial dealer did.

As you rightly advised, we are the broker and not the lender, we do not earn any commission, VRB or receive a bonus from either the dealer or the funder, we merely earn a processing fee. This is to ensure that all costs you incur over the set period are outlined and detailed at the very beginning. All our advertising methods stipulate how much processing fee is applicable to each deal, giving you the option to choose whether to make any further enquiries about the deal. It’s a common held misconception that all brokers earn commission via several different avenues, I can assure you that we at Freedom Vehicle Contract’s do not, and we charge one transparent fee, Meaning the rental you pay has no profit within for Freedom Vehicle Contracts.

I can only presume that the reason you were able to obtain a deal with no processing fee and still manage to secure the same rate as we were offering is the company used were trying to cultivate a new local customer in the hope that future business may result in commission earned.

We hope you enjoy your new vehicle and if you wish to discuss the above any further please do not hesitate to contact us.

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★★★★★

“Great value for money, friendly efficient service”

Written on: 17/04/2015 by Reverendhunt (1 review written)

Very smooth and easy process with diligent, persistent, and helpful staff throughout. Their rates for the Golf R 5 door I have were very competitive and although it was easy to do most things by email or phone, access to their office was also available and easy and convenient to use if absolutely necessary. … Read Full Review

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★★★★★

“Great value for money”

Written on: 15/04/2015 by Adam-C (1 review written)

Ordered a new VW Golf GTD through freedom, no other dealer could match their price and most didn't bother returning my calls. paperwork straightforward and the whole process was fairly speedy. Didnt have to chase for updates once cra was ordered was kept in the loop the whole time. Have already recommended to a number of friends who run their own business'… Read Full Review

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★★★★★

“Very efficient and professional service”

Written on: 11/04/2015 by 482Bennett (1 review written)

I spoke to Rhyanne initially who was very helpful and friendly. She passed the enquiry to team members and the whole lease was arranged within 4 hours. I would have no hesitation of utilising Freedom in the future for additional vehicles due to their staffs assistance and professionalism. five star service… Read Full Review

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★★★★★

“Very good and efficient service”

Written on: 02/04/2015 by 181baxter (2 reviews written)

I used Freedom to lease a Golf after my local VW dealer in Chalfont didn't bother to return any of my calls. Freedom handled my order very efficiently and were always very clear and helpful with regard to what paper work I needed to complete and excellent at keeping me advised of delivery dates. Really do recommend them as I have also just leased a Volvo through a local dealer and wish I had used Freedom for that also… Read Full Review

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★★★★★

“Quick, Friendly and Professional Service”

Written on: 30/03/2015 by Morag1992 (1 review written)

I would recommend this company to anyone and everyone. Such friendly and helpful staff who have managed to answer all my questions straight away. They found me the perfect car within a week and had it delivered at the earliest convenience… Read Full Review

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★★★★★

“Fifth car leased - happy customer!”

Written on: 27/03/2015 by SimonB01 (1 review written)

Just leased my 5 personal lease car via Freedom and the price and communication have been excellent as usual. There can be delays in vehicle availability but they tend to communicate well on this. Vehicles physically in stock are never an issue. It can seem like there are a few forms to fill out but no more than sourcing a car any other way. Staff are efficient and friendly to deal with. Make sure you factor in any admin charges and document fees before making your decision too - it all… Read Full Review

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★★★★★

“Great value Mercedes lease”

Written on: 20/03/2015 by Camden101 (1 review written)

I saw a great deal for a new Mercedes E220CDi on their website and they secured me the vehicle within 48 hours and delivery 1 week from application. Amazing value for money Freedom Contracts seem to have the best available deals and sometime you can imagine that cheap deals mean poor service but this has been the opposite - cheap price and great service. All the staff have been very helpful, polite and informative always answering any queries I had. They are highly recommended so give them a… Read Full Review

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★★★★★

“First Time with Freedom”

Written on: 19/03/2015 by allsopptrevor (1 review written)

Very good company, very friendly and helpful from start to finish with the contract Pleasant staff on the phone and when at Freedom office Leased car and van excellent prices and very fast services would recommend to anyone Will be going back Highly recommended… Read Full Review

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★★★★★

“Always great”

Written on: 11/03/2015 by neilpalmer76 (2 reviews written)

I have taken 3 cars from Freedom over the past few years, one for myself and others for staff. The people there are very efficient, friendly and they always have some great deals on. Would definitely recommend… Read Full Review

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★★★★★

“FIRST TIME WITH FREEDOM FINANCE”

Written on: 05/03/2015 by grdmot (1 review written)

Great company to deal with, very friendly and helpful all the way through the process. Very pleased with Price and would recommend this company, will definitely be using them again… Read Full Review

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★★★★★

“Excellent”

Written on: 04/03/2015 by Lloyd478 (1 review written)

freedom customer service is the best ever, always keeps you updated at all times and staff are really friendly … Read Full Review

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★★★★★

“Excellent, again.”

Written on: 27/02/2015 by DuncanHollands (1 review written)

Just leased my for the 2nd time through Freedom, again by far the best deal around, VW Golf R £202 per month to include metallic paint with 6 plus 24 payments. Customer service excellent, kept up ot speed with phone calls and emails. Highly recommended… Read Full Review

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★★★★★

“Efficient ”

Written on: 18/02/2015 by Templetonjs482 (1 review written)

Looked for a while to find the car I wanted. Finally found it through Freedom Vehicle Contracts for the right price! Fast & efficient service… Read Full Review

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★★★★★

“Excellent price and service”

Written on: 15/02/2015 by fvMay1981 (1 review written)

I asked for a couple of quotes for a Mitsubishi Outlander and a Volvo XC60. Both saved me over £2000 for a comparable finance and balloon payment from a dealer over 3 years. I was even able to buy the dealer servicing plan rather than the leasing companies. Freedom procured and delivered the car within 3 weeks and kept me informed all the way and were easily contactable by phone or Email. I have had a small issue with the car since delivery but that has been promptly resolved by Lex, again in… Read Full Review

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★★★★★

“VW Tiguan.........”

Written on: 14/02/2015 by DaveNisbo (1 review written)

Had a very easy short turnaround time for this deal on a VW. All handled by email and any questions answered promptly and in full. Although dealing with several girls this helped as each were copied on emails and all capable of handling queries. Many Thanks to the staff for their professionalism.. We love our new car!… Read Full Review

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★★★★★

“Restored Faith ”

Written on: 12/02/2015 by Jenkinsmike07 (1 review written)

Taken delivery of my Mercedes E Class Cabriolet last week, the girls were very helpful, the rate was almost £200 less than what my local dealer had quoted me, everything was explained to me in advance and I didn't have any additional costs added after I'd already agreed to the lease which was unfortunately what happened on my first experience of leasing, instead I agreed to a car but once my application was successful because they are unable to hold on to the car until I was credit worthy the… Read Full Review

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★★★☆☆

“Reasonably satisfied overall”

Written on: 11/02/2015

Reasonably happy with service. Lots of forms sign. I don't have a printer but luckily have a friend that does,which was very helpful. Had emails off three members of staff, one of whom was particularly helpful. Car delivered within three weeks, although driven by agent, without protective seat coverings or mats. Found the whole process quite stressful, albeit cheaper than the local dealer. Not sure if I would use a leasing company again… Read Full Review

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★★★★★

“Exactly what it says on the tin”

Written on: 20/12/2014 by ReginaldNoble (1 review written)

I search online to lease a Mercedes GLA 200 CDI AMG through my business. Freedom Vehicle Contracts were by far the cheapest so I decided to give them a call. All the staff I dealt with were extremely nice and helpful and within 3 - 4 days all the necessary paperwork and correspondence was complete. The car was advertised to be delivered in 8 weeks and was so, bang on time. Speaking from my personal experience I'd like to say that Freedom Vehicle Contracts have carried out their service… Read Full Review

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