MBNA Credit Card Reviews

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0.7 stars
Average rating for this product is: 0.7 out of 5

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LenderBalance Transfer RateBalance Transfer DurationPurchase RatePurchase DurationAPR  
Virgin Credit Card0.00%3 months16 months 2.98% or £3.00 fee3 months16.60%
BT Standard Credit Card0.00%3 months13 months 3.00% fee3 months16.90%
MBNA Platinum Plus Visa0.00%3 months13 months 2.90% fee3 months15.90%

Average Ratings for MBNA Credit Card

  • Customer service0.9 stars
  • Value for Money0.7 stars
  • Overall rating0.7 stars

 

10 Reviews For MBNA Credit Card

  • Guest 11th Oct 2009

    Reviewer rating: 1 stars


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    It should be no stars for MBNA across the board. Credit Card has incredibly poor service and extremely steep penalties. I have had a credit card, affiliated to my old college, for more over 12 years which has been owned by various companies, including Beneficial. Late in 2008 the card company was purchased by MBNA. I pay online or by cheque and always pay off the entire balance. Without warning, a few months later MBNA changed the due date from the end of the month (typically 20th) to the 10th of the month so when I paid online on the 10th it attracted interest for the whole of the remaining month and a £12 overdraft fee, even though the balance was less than £100. I wrote and go no reply and no refund. They take up to 4 days to process a debit card payment (says 2 days on the website). This week I paid on Thursday £600 for a payment due on Sunday and it is still showing as unpaid. There customer service is non existence. I rang and got a complete arsehole who refused to help in any way. If you get Dave on Ext 1675 you may as well be talking to a brick wall. They read off a script and go out of their way to fleece customers. I will no longer use MBNA. I would rather donate to the affiliated organisation (my college) and use a better credit card provider.

  • delbois 6th Aug 2009

    Reviewer rating: 1 stars


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    I obtained an MBNA credit card some years ago with a low credit limit for internet and emergency use. I used the card occasionally and I cleared the balance each month by direct debit. In June MBNA terminated the account without notice and without reason. When I called the call centre to ask why it had been terminated I was initially told it had been cancelled because it had not been used for over 12 months. When I pointed out this was not the case I was told it was because it had not been use ...

  • Guest 5th Jul 2009

    Reviewer rating: 0 stars


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    After having an MBNA credit card for many many years they have cancelled my card because I haven't used it since August. I am now in a position where it is difficult to get another card because I live abroad and don't work. They are not making any money out of a financially responsible person so would rather cancel the card.

  • Guest 4th Jul 2009

    Reviewer rating: 0 stars


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    mbna credit card will try every trick in the book to get you signed up then will stop at nothing to get you on massive interest avoid them

  • ahoyther 3rd May 2009

    Reviewer rating: 4.5 stars


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    MBNA are a little pushy

  • dnathwani Rank: Lance Corporal 22nd Aug 2008

    Reviewer rating: 0 stars


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    MBNA states that it takes 5 working days to complete your transaction even if you pay by internet using DD. I paid my account by internet using DD 3 days before due date. MBNA did not submit for payment until 1 day after the due date (3 days after I had made the payment by DD). This way they can charge for late payment as well as interest. All the other credit card companies accept payment by DD on the same day as long as you make your payment before 12p.m.
    I have cancelled my account with MBNA ...

  • maum 11th Feb 2008

    Reviewer rating: 0 stars


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    I would only use MBNA card occasionally now where a trader does not accept American Express (you get cash rewards on your purchases!)
    I saw a small picture of a wristwatch in their small catalogue that came through the post (with other junk) and I decided to swap some of my points for the watch. The voucher arrived from Argos promptly for the swap... I had a good look at the watch and I did not like the watch all that much so I decided not to swap. I called Argos instead and they said if I retu ...

  • ushert Rank: Sergeant 30th Jul 2007

    Reviewer rating: 0 stars


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    The MNBA Credit Card is the most complicated minimum payment scheme if you pay by direct debit monthly. They don't take enough to cover even your interest for the month. Then they increase your interest rate!

  • tlschultz 17th Aug 2006

    Reviewer rating: 0 stars


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    I made a mistake in setting up auto pay for my MBNA credit card, and instead of paying twice per month, I was paying once every two months. My error caused me to be unable to make the minimum payment, which of course increased over the two months that my error was in place. I contacted them and spoke to a representative who agreed to cut my 29% rate in half if I made a $9000 payment (on a $22,000 debt) after I refinanced my home. I made the payment, and called for the lower rate. They claimed t ...

  • hliu100 Rank: Lance Corporal 30th Nov 2005

    Reviewer rating: 0 stars


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    MBNA keep sending me blank cheques to let me borrow up to $50,000.00 with no interest for a year. I did it. When I received the first statement, I already passed the due date. When I called them, I was told my promotional 0% interest was gone already. After I spent hours trying to calling them and explaining to them, they charged me about $200.00 and put the 0% interest back on. After that I set the automatic payment to them, every time, they received the money in less than two days and always o ...
LenderBalance Transfer RateBalance Transfer DurationPurchase RatePurchase DurationAPR  
Virgin Credit Card0.00%3 months16 months 2.98% or £3.00 fee3 months16.60%
BT Standard Credit Card0.00%3 months13 months 3.00% fee3 months16.90%
MBNA Platinum Plus Visa0.00%3 months13 months 2.90% fee3 months15.90%