I found everything Excellant from when I first ordered to Delivery and Fitting,it was finished in time,and all the Staff very Pleasant. I would Definitely Recommend them.

We brought our bathroom from the Solihull branch of Bathstore, from beginning to end the service we received from the two people I dealt with was second to none, the quality of the products we purchase was really well made you would think we had paid a lot more money then we had. Right at the end of putting our bath room together the cabinet we purchase was found to be damaged we will over the two weeks period for sending damaged items back but upon calling them she sorted it all out and stopped the stress we were feeling the item was taken back and replace within 3 working days, now that's what I would call EXCELLENT customer service, I would 100% recommend anyone to use this company

We write to compliment you on one of your team members working in your Bath outlet. He helped us design and purchase our bathroom a couple of months ago spending a great deal of time going through the options and tweaking where necessary, nothing was too much trouble and his helpful, light hearted manner made the whole experience pleasurable. We had an issue with the shower we had chosen and returned yesterday to rectify. Once again he was on duty and once again he excelled with his customer service, helping us resolve the problem we had encountered. We would like to highlight his exceptional service and also ask that you pass our thanks on to him for the excellent way he has looked after us on both occasions.

The bathroom is very small and we wanted it updating,the bath taking out and a corner shower cubicle put in. The salesman from the Bathstore came out and came up with really good ideas,he listened to what we wanted and improved on it. The quality of everything we ordered was excellent as was the delivery and after sales service. We had a problem with the lights which was no ones fault but this was resolved very quickly. Perhaps my only criticism would be the delivery charge of £40 but I would still highly recommend the Bathstore.

When I went to my local Bathstore Commercial Road I was slightly hesitant having read some of the reviews; whilst I was happy to purchase the products my own builder/fitter had pulled out due to time constraints and I so I decided to ask for supplying and fitting. I was expecting to pay more than I had initially budgeted as my own builder usually offered a good price. I met with a salesman and we talked about my requirements and budget, he was really very helpful and informative and between us we pulled together a design that I was happy with, making the most of the space that I had. Everything was being replaced so I was prepared for a week of upheaval. To my surprise however the whole process was very simple and straightforward primarily because supplier and fitter was the same. Of course there was the odd problem with delivery and I changed my mind three times on the choice of bathroom cabinet but nothing was too much trouble. I kept in regular touch with the salesman at my local store and with the supervisor of the fitting but between them I did not have to get too involved unless it concerned making small choices of positions for fixtures. The actual fitting was done for a team of two who did a first rate job. The execution was precise and the finishing immaculate. Throughout the process they were polite and respectful both to me and to the use of my apartment whilst I was away at work. So I have now got a beautiful bathroom which not only can I enjoy but which I know has added value to my home. I really couldn't be happier with the choices made, the workmanship and the service from Bathstore. Possibly I could have got the job done a little cheaper but not I think without a lot of stress or to the high finishing standard I now have.

Ordered items online, easy to order, was kept informed of delivery right up to the point of delivery I've had items from bathstore in the past and it's excellent hard wearing and had no issues whatsoever

The Southampton store gave us great service and really helped us with our buying decisions. Would definitely buy from them again

Ordered on line and received a courtesy call hours later. Goods delivered on time. Would definitely use again and prices are competitive which is an added bonus.

Delivered on time and quality of items was very impressive. I recommend Bathstore for any bathroom purchases.

Good Quality item - Solid, well finished. Quickest & Easiest to fit ever.

Very quick and efficient service. Quick delivery and good communication from bath store throughout. Product is as described and exactly what we were looking for.

The towel rack is just right for my needs. It was delivered promptly, well packed and my installer found it easy to fit. The instructions were brief, but seemed adequate.

The website was easy to navigate and find the item you wanted. Ordering was easy as well as the payment process. I was impressed with the efficient delivery system. Being notified of the approximate delivery time was excellent. I would certainly use Bathstore online again.

I would like to thank the guys at the Bathstore in Redditch for the excellent treatment we have received during a house renovation. We have ordered all our products for two ensuites, cloak room and bathroom from them and were really pleased by the service we received. They were extremely helpful and professional. I have no hesitation at all in recommending the Bathstore to our friends in the future. It makes a lovely change to have a brilliant service by companies who have alot of staff who normally aren't that helpful. This company couldn't do enough to make sure all the things we ordered were of great quality and fit for purpose. Thanks again.

I left everything to the last minute but the lady in the Hitchin store was really helpful and got me to send through my measurements by e-mail prior to my visit. When I arrived she had already drawn a mock up of my bathroom and added the suite I was interested in. Really helpful and everything arrived when promised. My new bathroom looks amazing.

All that it should be.

Lovely bathroom mirror as described with led lights and demister pad!