Bathstore Reviews - www.bathstore.com

Bathstore, Second Floor, Meridien House, 69-71 Clarendon Road, Watford, Hertfordshire, WD17 1DS
08000 232323
★★★☆☆
3.3 / 5
60.1% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

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Latest Reviews

“Very poor delivery experience”

Written on: 02/10/2014

We visited Bathstore recently to order a whole new set of bathroom items, i.e. bath, toilet, shower etc. The salesman who helped us was friendly and helpful, but when we got to the end of what we needed to order and asked him if he was sure we had covered everything we would need, he suddenly realised a key item had been left out so the order value went up by another @ £300. When we then questioned him as to whether he was sure we had covered everything, he remembered another key item that… Read Full Review

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“Browsing with intent to assess others against Bathstore”

Written on: 02/10/2014 by wvHancock32 (1 review written)

Initially was browsing however the quality, choice & price meant we did not need to go elsewhere and decided to purchase all our goods. The store was well laid out and the staff member was excellent in both suggestions and manners. We found nothing to dislike about the customer service which is a compliment because my wife & I are not easily pleased with shop staff who do not know anything about the goods they are selling… Read Full Review

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“Staff very helpful, and products good value, though at...”

Written on: 02/10/2014 by 457Dalrymple (1 review written)

Staff very helpful, and products good value, though at this time they have not been fitted… Read Full Review

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“Wonderful service, Camberley store, excellent delivery”

Written on: 02/10/2014 by Anabel209 (1 review written)

Very helpful, happy staff at the Camberley store, we had an item missing this turned out to be damaged, a new one followed very quickly, this was our first experience of using this store and will recommend everybody to use it … Read Full Review

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“Service”

Written on: 02/10/2014 by Rochekk384 (1 review written)

Excellent service, advice and delivery exactly as required. Good quality and will use again… Read Full Review

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“super speedy delivery”

Written on: 02/10/2014 by Julien38 (1 review written)

Free next day delivery is very impressive. Good prices too… Read Full Review

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“Simple order”

Written on: 02/10/2014 by aeNorwood208 (1 review written)

I ordered a couple of taps to replace my 10yr old bathstore taps with eventually gave up the ghost The online order process was easy and quick Would use again… Read Full Review

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“cistern”

Written on: 02/10/2014 by Bradford270 (1 review written)

Ordered, delivered, communication all the way - excellent… Read Full Review

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“Quick and Efficient Service”

Written on: 02/10/2014 by 1956Brooks (1 review written)

Good choice of products, keen prices and friendly and knowledgable staff. Made to feel very welcome instore. Delivered on time as stated. Very pleased with both products… Read Full Review

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“completely satisfied”

Written on: 02/10/2014 by JavonCobb (1 review written)

Ordered from the Cardiff store after seeing it first. Received within 3 days of ordering. Delivery was efficient with a text to say what time it would arrive. Fitting was simple enough. The quality is very good, feels well made. Fits well on my 12 year old toilet. The seat before was a lot thinner, maybe why it cracked. I'm very happy with this purchase and would recommend it to others… Read Full Review

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“Good service all round”

Written on: 02/10/2014 by MckenzieKing350 (1 review written)

Staff were helpful and knowledgeable withou being pushy. The quality of the products is very good- a lot of cheaper poor quality similar products are around elsewhere. Delivery was a narrowed time slot and they contacted you 1 hour before delivery which meant you didnt have to spend all day waiting at home. A couple of items were missing but they were delivered the following day. Overall very impressed with service, quality and price… Read Full Review

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“Bath”

Written on: 02/10/2014

Having ordered a Jacuzzi bath I found the wrong bits and had to get new ones. Having got those fitted found the pump to be broken. This is the last time I will ever use bath store… Read Full Review

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“New bathroom”

Written on: 02/10/2014 by Angelinam178 (1 review written)

Very helpful and informative regarding products. Cannot find any problem with staff or products… Read Full Review

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“poor service”

Written on: 02/10/2014 by Piper468 (1 review written)

got delivered to my work sent back (broken) rang delivery company she said would get sent back and new one would get sent out and would ring my wife this was last Wednesday Saturday my wife went to the store was told would get one to the store for Monday no one has rang us very poor service we don't know what is happen… Read Full Review

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“Spot on delivery, quality product”

Written on: 02/10/2014

As above. Service simple and exactly as I ordered at a v specific time… Read Full Review

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“Excellent friendly service”

Written on: 02/10/2014 by Efrainp159 (1 review written)

Staff were very helpful when ordering and when I ordered the wrong fittings the exchange was done in a matter of days. I was a little disappointed with the lack off under fitted basins the ones in showroom were very small. otherwise good value for money and would recommend to friends … Read Full Review

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“New Toilet and cistern”

Written on: 01/10/2014 by ccooney (1 review written)

I found the quality of the products high which is important when you buy something which will have a lot of use . The service at the store was very good they even paid my parking fine which I unfortunately received when parked outside the store. Delivery was on the day and time arranged. I will definitely return to Bathstore when I upgrade the rest of the bathroom… Read Full Review

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“Good deal, shame about delivery”

Written on: 01/10/2014 by sophie7 (1 review written)

Great experience in the store - very helpful, quickly processed and good recommendations made. Checked that delivery staff would deliver to first floor flat in London and assured they would. Also ordered tiles but these were to be delivered on the same day but separately. The tiles were delivered first by a sullen young man who wanted to drop the entire package off on the pavement outside the flat. After some persuading he offloaded in the hallway on the ground floor but placed it so the… Read Full Review

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“Technical Support”

Written on: 01/10/2014 by Hartley78 (1 review written)

Technical support provided in respect of the wet room tanking system offered was 100% wrong. I asked a simple question in order to inform my tiler. Is the tanking system a one or two coat system? Response: one coat. Product provided after read instructions states it is a two coat system. This has cost me an extra day for the tiler than I was expecting… Read Full Review

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“Excellent Service & Superfast Delivery”

Written on: 01/10/2014 by Waugh351 (1 review written)

I phoned Bath Store at Bolton to ask a few questions about a bathroom worktop I'd seen online, before I decided to purchase it. The guy I spoke to was brilliant! He found out all the answers to my questions and was so helpful and friendly. I ordered the worktop and he arranged free delivery the next day. I received a text the following morning to give me a delivery time between an hour time slot and it promptly arrived. Overall, I am delighted with the service from Bath Store and will most… Read Full Review

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