Bathstore Reviews - www.bathstore.com

Bathstore, Second Floor, Meridien House, 69-71 Clarendon Road, Watford, Hertfordshire, WD17 1DS
08000 232323
★★★★☆
3.6 / 5
2164
70% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

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Latest Reviews

“Pleased with bathroom mirror”

Written on: 07/07/2015 by Beebegp494 (1 review written)

Ordered a bathroom mirror - delivery was quick, mirror exactly as described. Because the mirror is thin it allows for wall lights to be installed to each side which aren't obscured as they would be by a thicker cabinet… Read Full Review

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“Messed around with the delivery”

Written on: 06/07/2015 by Harriet_79 (1 review written)

Messed around with delivery times. Wrote an e-mail of complaint to the store but still haven't received either an apology or explanation… Read Full Review

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“good pricing”

Written on: 05/07/2015 by tbBurke53 (1 review written)

i haven't unpacked the goods yet but the price and delivery time were excellent… Read Full Review

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“Good general service”

Written on: 05/07/2015 by Sawyerfp1954 (1 review written)

Ordering, purchase and delivery were all slick and well-managed. I liked the notifications about delivery - then they turn up early. I thought I had fairly standard bathroom cabinets but the pipe from cistern to pan was too short and I had to re-configure the cistern mounting (a bit frustrating). Overall - pleased and would use Bathstore again… Read Full Review

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“Job done - no complaints - many thanks”

Written on: 05/07/2015 by Heath292 (1 review written)

Helped with planning what we needed to order online; good team. Thanks… Read Full Review

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“Perfect service”

Written on: 04/07/2015 by MRMacdonald (1 review written)

I have recently had a bathroom installed by the Stratford-upon-Avon branch, and from initial design visit, through to completion, it has been one of the most painless home improvement experiences of my life. Courteous, patient, knowledgeable staff in-store, and professional, efficient, friendly and tidy installers. Everyone went that bit further to help me, and I very much appreciate it… Read Full Review

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“First Class Service”

Written on: 04/07/2015 by EvaWhitaker214 (1 review written)

Order was text to me at all stages of its dispatch and also em route to my address. Could not have asked for better… Read Full Review

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“Could have been 5 stars”

Written on: 03/07/2015 by ahoythereuk (1 review written)

The monoblock tap itself is great - not too small, not too big, it performs well the quality is excellent for the price. What I didn't like is the copper pipes supplied. These are not easy to fit if you are replacing a tap and need to connect to existing hot and cold feeds. Flexible hoses would have been far better. I replaced the copper pipes with wide gauge flexible ones, but it necessitated a trip to Toolstation (and more expense) This is such an easy thing to fix Bathstore, so how about… Read Full Review

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“Small Bthroom Refit”

Written on: 03/07/2015 by Barry1e (1 review written)

It was nice to be able to view products in store before ordering online. The showroom staff were very pleasant and not pushy. There was a choice of delivery dates and we were kept informed with a 4 hour slot as to when the goods would arrive. Delivery men were very helpful. Although only half way through refitting our bathroom, we are very pleased with the products. They are easy to assemble and of good quality at a good price. Highly recommend… Read Full Review

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“Very pleased”

Written on: 02/07/2015 by Yasmine487 (1 review written)

Ordered a very large mirror online from Bathstore and when it arrived I was really impressed by the quality of the item which was very reasonably priced. The service was very good too. Very quick delivery and excellent communication which came from my local store… Read Full Review

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“Very good service. Thank you. ”

Written on: 02/07/2015 by Tobin192 (1 review written)

Very good service. Thank you… Read Full Review

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“Could easily have been 5 stars”

Written on: 02/07/2015 by KennethArsenault (1 review written)

I am delighted with the quality of the tap itself which looks good, performs well and represents excellent value for money. My only gripe is that it came with rigid copper pipes rather than flexible braided pipes. Since I was connecting to existing pipework, the copper pipes supplied were not suitable. This meant an additional trip to the DIY merchant. Flexible pipes are way easier to fit and I don't understand why they are not supplied as standard as they are with IKEA taps for example. … Read Full Review

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“Tiles delivery. ”

Written on: 01/07/2015 by Blair202 (1 review written)

The tiles were delivered all in good condition only complaint was the delivery people told me they were 1 hour away, so I said I will made sure I was there for delivery, left work straight away and was there within 20 minutes to find tiles delivered on pavement and drivers gone. Left my mother of 85 years to guard them… Read Full Review

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By Bathstorecustomerservices

Written on: 01/07/2015

Good afternoon
I am really sorry to hear that, I understand that this is not an ideal situation. I will make sure that this is passed back to the relevant department for review.

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“delivery”

Written on: 01/07/2015 by Elisha137 (1 review written)

Fast delivery spot on… Read Full Review

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“Attractive bathroom mirrors”

Written on: 01/07/2015 by 334Knight (1 review written)

We chose two different mirrors, one rectangular (800 x 600) and the other circular (660 dia). Both have bevelled edges and look very contemporary in our remodelled bathrooms. The only negative was that one of the balancing projections at the back of the recatngular mirror was missing and we have had to make our own Heath Robinson replacement. But out of sight, out of mind!… Read Full Review

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“Merchandise arrived on time, we were contacted with an...”

Written on: 30/06/2015

Merchandise arrived on time, we were contacted with an hour slot when it would be delivered, item was good quality. I'm delighted with the service provided… Read Full Review

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“Happy bathing”

Written on: 28/06/2015 by Perrywy20 (1 review written)

Thank you bathstore for the supply of our new bath we have recommended you to our friends and we will use you again I'm sure once again Thanks… Read Full Review

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“New Loo Seat”

Written on: 27/06/2015 by LukasMiranda173 (1 review written)

Broke existing 8 year old loo seat - found original documentation, used Bathstore.com and found seat to fit - arrived when said it would - great service - good price. Thanks… Read Full Review

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“Difficult to fix”

Written on: 25/06/2015 by mike7621 (1 review written)

The quality is good but you need to take extra care when fixing. There are 4 separate fixings which need precisely fixing to the wall. If one is slightly out then the unit wont slide onto them. If you do finally get them all lined up you then may have a slight twisting and then the shelf wont slide on. If they provided a paper template it may make installation simpler… Read Full Review

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By Bathstorecustomerservices

Written on: 26/06/2015

Hi, thank you for your feed back on this we really appreciate it. I will make sure that your comments are passed to the relevant departments with regards to the template. I am glad to hear that you are happy with the quality of the product.

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“excellent products with a good price”

Written on: 25/06/2015 by Caraj144 (1 review written)

purchased 2 items a toilet seat and a shower head. both items were easy to fit with good instructions. great prices with a quick delivery. detailed specs online of both items were available which helped me make my decision. … Read Full Review

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