Bathstore Reviews - www.bathstore.com

Bathstore, Second Floor, Meridien House, 69-71 Clarendon Road, Watford, Hertfordshire, WD17 1DS
08000 232323
★★★★☆
3.6 / 5
2089
70% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

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Latest Reviews

“online! on time! fit relax and glass of wine!”

Written on: 26/04/2015 by Sara442 (1 review written)

Ordered the 800mm quadrant shower enclosure, very good price. Fitted one 2 years ago and this was far better quality Easy instructions and great looking item. Would deffinately use them again. Easy shopping with quality goods… Read Full Review

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“Great online experience”

Written on: 25/04/2015

Easy to order online and delivery was very quick and efficient. The product ordered (Cityscape soft close toilet seat) is of excellent quality. I would definitely recommend Bathstore and will shop with them again… Read Full Review

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“Excellant service”

Written on: 24/04/2015 by Leanna345 (1 review written)

From ordering online I was contacted by Grimsby to ensure the order was correct and confirm date of delivery & access. I was contacted again 2 days before delivery. The items arrived in the correct time slot, well packaged & exactly as described. The price & quality is first class. It was an easy & excellent shopping experience… Read Full Review

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“Good Quality Items delivered swiftly”

Written on: 24/04/2015 by Marvin87 (1 review written)

I bought a bath and some items for its instalaltion online. The quality of the goods were as described on the website and delivery was impecable (48 hours) within the agreed time slot. … Read Full Review

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“Good solid quality”

Written on: 24/04/2015 by Crawfordxl221 (1 review written)

Looks and feels good. Waiting to get them installed… Read Full Review

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“Bathroom cabinet arrived as promised. Very happy with...”

Written on: 24/04/2015 by Emery29 (1 review written)

Bathroom cabinet arrived as promised. Very happy with the purchase… Read Full Review

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“High Quality Shower Accessories”

Written on: 23/04/2015 by Montgomeryku13 (1 review written)

Purchased 2 shower cages for our new house, having used the same from Bathstore in our last property. Compared to our previous attempt at shower storage from Argos for less money which rusted within a fortnight, this product is sturdy, does not rust and comes in a high quality chrome finish with everything needed to put it up. The only issue is putting them up (as with anything requiring drilling though tiles), but highly recommended and does exactly what one would need… Read Full Review

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“Everything went wrong”

Written on: 23/04/2015 by CurtisMay (1 review written)

Everything was ok until the day the order was delivered. No one called me prior to arrival (although we had agreed they would call half an hour before because I don't live in that address). The only call I had was when the delivery was on site saying that they could not wait for me... Not even 5 minutes!!! We had to re schedule the delivery for the same day 5 hours later: this means I lost my whole day at work and plans with my children. When the order arrived the toilet and sink were broken!!… Read Full Review

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“Poor customer service ”

Written on: 22/04/2015 by Fudge1977 (1 review written)

I ordered a bath screen online paid £15.00 for delivery Was only offered weekday delivery arranged for a Wednesday I phoned the number I was given on the confirmation email on the Wednesday morning to say I woul not be in due to a small crisis After trying for an hour to get someone to answer a gent answered and said he would contact the delivery team and he said he would call me back with a solution Then I got a call from driver to say he was 20 mins away I told him I wouldn't be in Then I… Read Full Review

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“Great service fantastic ”

Written on: 22/04/2015 by SuzanneNotts (1 review written)

Easy purchasing on line. Great prices. Phone call telling me that it will be delivered on a certain day. Delivered on time with call just prior to letting me know they were on the way. Helped getting it into the house as it was heavy. Very pleasant drivers Thanks so much will buy from Bathstore again… Read Full Review

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“Adequate service but not exceptional”

Written on: 22/04/2015 by RedJonah (1 review written)

Visited a branch to see an item in the flesh, that I had seen online. Wasn't in stock, but a couple of staff approached to ask if we wanted help. I asked the first if this was the largest mirror BS sells and she replied yes. It wasn't as another staff member showed us a different mirror in their brochure, which is what we were after. Ordered it on line and delivered a week later, undamaged, so reasonable service but staff not necessarily knowledgable… Read Full Review

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By Bathstorecustomerservices

Written on: 24/04/2015

Good afternoon

I am happy to hear that the staff were helpful in the store and that you are happy with the products. I will pass on your feedback regarding the product knowledge.

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“Think about durability - and keep your receipts!”

Written on: 22/04/2015

We bought parts for two bathrooms about 2 years ago, for installation by our own plumber. Very pleased with planning service, delivery period and quality at the time. However the seal on the 'P-shape' shower screen failed recently. The replacement was pricey and broke shortly after installation. We also bought two chrome radiator/towel rails. During the past few months, 3 out of the 4 valves on these radiators have started to leak. British Gas customer care have repaired / replaced these… Read Full Review

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“www.bathstore.com”

Written on: 22/04/2015 by YuremHoover (1 review written)

Pleased with the website and a good alternative, having previously used the local branch. I liked the recommendations that were automatically provided as this helped a lot. I would recommend the website and the store. Some of the boxes delivered were damaged however the items inside appear to be fine… Read Full Review

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“Good quality fittings”

Written on: 22/04/2015 by DevynKearney (1 review written)

Staff helpful in store. Help given in choosing requirements. Not rushed in store. No problem with changing order… Read Full Review

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“works well and looks good”

Written on: 20/04/2015 by Fischer195 (1 review written)

Arrived on time and was in good condition.Easy to install as well… Read Full Review

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“All good”

Written on: 20/04/2015 by Jocelynny292 (1 review written)

Great price with discounts. Good quality item. Fast and efficient delivery… Read Full Review

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“excellent”

Written on: 19/04/2015 by ahQuinn168 (1 review written)

I found the experience excellent I was kept informed the whole time until my bath was delivered. No complaints… Read Full Review

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“Bath Store”

Written on: 19/04/2015 by CourtneyMitchell (1 review written)

Very helpful staff - maybe their initial training could be more thorough. Find the continuous "SALE" a bit farcical - just maintaining good value items would be more appealing. Tapes too expensive… Read Full Review

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“Tip Top Towel Rail”

Written on: 18/04/2015 by 314Manning (1 review written)

Excellent service and a first class quality product… Read Full Review

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“All good”

Written on: 18/04/2015

Didn't order in shop, but online. Delivery was when it was supposed to be, & goods arrived well packaged. I needed to return a couple of things, & could not have been easier to arrange this - better still a courier came to collect the items - very hassle free! Very pleased & would definitely use again… Read Full Review

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