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| Accommodation | 7/10  |
|---|---|
| Food | 5/10 |
| Value for Money | 4/10 |
| Overall rating | 6/10 |
Full review by
jimbo.
on 15th Nov 2001
User Rating : 6
Respect :
+2
Good Points: Great Weather in the Dominican Republic - friendly people at Puerto Plata Beach and Casino 16b
Bad Points: bad service
General comments: The room was great, the people friendly but the service was bad - I was booked into the wrong room with which had no utensils neccesary for a Self catering holiday. When People tried to contact me from england - the reception didn't even know I existed. When any complaints were made about this, hollow promises were made about sorting the issues out, either that or they didn't even care!!. This was the only complaint I had about the holiday, but it could have been really bad - If I had had an accident or was in a hospital somewhere, my relatives may not have even known that I had arrived!!.
jimbo.'s review and ratings | 125 words
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