IMG Travel Insurance Reviews - www.imglobal.com

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Latest Reviews

★☆☆☆☆

“It is the worst insurance company I had to deal with....”

Written on: 16/06/2015 by sujarath (1 review written)

It is the worst insurance company I had to deal with. Here is my Story. My Father and Mother visited me from India and looking at their Fancy advertisement and Family photos in their website I fell into their trap. i bought a very expensive insurance package ( I paid about $535 for 2 months of stay per person). The coverage states $0 deductible. Unfortunately my father fell sick when he was here and I took care of him in near by Urgent/Family care which is under IMG Global Group. As doctor… Read Full Review

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★☆☆☆☆

“they dom't want to pay my surgery ”

Written on: 18/05/2015 by JadePalmer468 (1 review written)

they are very bad they are denying to pay my surgery. I called them before I had the surgery and they said that they will cove it. but they are denying to pay even one dollar. they denied my appeal without any review. They are horrible insurance… Read Full Review

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★☆☆☆☆

“Not a good provider”

Written on: 11/03/2015 by CarleyHogan (1 review written)

They always find ways to not cover and they will not refund visits that are supposed to be covered. I think they are a sad excuse for a "christian" company… Read Full Review

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★★★★☆

“ satisfied with the service provided by IMG”

Written on: 13/09/2014 by pkumar78 (1 review written)

Initially I was confused to join IMG health insurance since it provides much cheaper service compare to others. Finally I joined Patriot Exchange Program(SM) but still was not sure whether it is wise decision. After few months I had to consult a physician and they accepted this insurance and did not charged anything but I paid for the medicines that was almost 250 usd. Once I put up my claim i received the whole amount by cheque with in 40 days. I am happy that I got the whole amount reimbursed… Read Full Review

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★☆☆☆☆

“Terrible Service. never pay for any Claim. STAY AWAY”

Written on: 11/09/2014 by FaithMcCulloch221 (1 review written)

I paid more than $1000 for 4 months.. and my mom got injured when she was in backyard and a stone poked her foot. Needed to go to a doctor since there was some infection started around the wound.. All the claims were denied. This was NOT a pre-existing condition. They will NEVER pick up the phone when you call. STAY AWAY. These guys are legal robbers of our money I got the insurance thru INSUBUY… Read Full Review

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★☆☆☆☆

“AVOID IMG: A VERY UNETHICAL COMPANY”

Written on: 24/06/2014 by Mariano64 (0 reviews written)

I had their medical insurance on a yearly basis due to living out of the USA. I had the insurance for 2 years at a cost of over $4,000 USD per year. I had an issue with my eye where after 4 months I went from seeing fine to not being able to see at all out of one eye. I followed IMGs procedure, got pre-authorization for surgery and once the claims were submitted to them, they refused to cover as a "pre-existing condition. I appealed twice where even the specialist wrote a letter saying this… Read Full Review

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★☆☆☆☆

“£60 recieved for a £550 claim!”

Written on: 19/06/2014 by mrkat (3 reviews written)

I expected £250 back because my excess was £300 but deep within the dreaded smallprint of which there was 40 pages (who has time to read a books worth of conditions before their holiday??) they took out more and more fees and left me with only £60. AVOID AVOID AVOID!… Read Full Review

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★☆☆☆☆

“Shocking experience trying to claim”

Written on: 25/03/2014 by Addyson129 (1 review written)

I have cover with IMG for myself, my wife, and our 2 year old son. We went with them because the premium was a little bit lower, but now I understand why. I am currently in the process of trying to lodge a claim and they won't reply to my attempts to contact them and when I did finally manage to speak to someone about the claim they had not done anything with it. They are extremely slow and my interactions with them so far leave me with the impression that they will do anything to not pay out… Read Full Review

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★★★★★

“Excellent Insurance, Good Experience!”

Written on: 15/02/2014

I bought travel insurance from IMG for myself, the Patriotic Exchange Program. After I got sick a few months ago and visited ER then I realised the hospital or urgent center does not have contract with IMG or they didn't know it. I felt the company is not a big one or the insurance may not be good. Then I searched online and saw many negative reviews about it, mostly saying it never pays at all and everything is pre-existing condition. I was so worried because my bills are about 20K dollars… Read Full Review

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★☆☆☆☆

“Denied for pre-existing”

Written on: 13/01/2014 by DJ3213312312 (1 review written)

I took insurance for my mother in law. Paid over $400 for 2 months. She had to go to the doctor to treat a minor bruise. There is no way this can be a pre-existing condition. In fact I had taken insurance about 2 months before she went to the doctor for bruise. It is a complete rip off. Do not buy insurance from these thugs. … Read Full Review

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