The Whisky Exchange Reviews - www.thewhiskyexchange.com

Click here if this is your business
★★★★★
4.8 / 5
98% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
The Whisky Exchange www.thewhiskyexchange.com - Ask a question now

Media Gallery for The Whisky Exchange www.thewhiskyexchange.com

The Whisky Exchange www.thewhiskyexchange.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Showing star rating of:

(cancel refinement)
  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

“Extra postage”

Written on: 26/04/2013

Used to spend at least £50 a month on this site, have been using it for a couple of years and never had any problems. All of a sudden last month I was charged an extra £5.00 delivery charge to my address in Northern Ireland. No idea when this was introduced and no idea why when its Parcel Force who deliver and they do not charge any extra to send post from Northern Ireland to England so why the extra charge from Whisky Exchange. Anyway I wrote to them and did not get any reply or explanation… Read Full Review

Visit thewhiskyexchange.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Almost too late”

Written on: 26/05/2011

I was very impressed with the Web Site, and as my Son had particularly requested Jack Daniels 1954 Gold Medal for his 30th Birthday present, I was quick to place an order, not requesting a special delivery as I was assured on line it would be 3/4 days and I had 9 days until the actual Birthday. I waited until the 5th day until an email arrived telling me to track my delivery, and that it had only just been collected by Parcel Force, which meant it was'nt going to arrive by Saturday May 21st as… Read Full Review

Visit thewhiskyexchange.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Overall, I was happy, but I cannot give a full 5 stars...”

Written on: 19/05/2011

Overall, I was happy, but I cannot give a full 5 stars because one of the products I selected and purchased on-line, was not available.
In fairness, I was contacted by the post-sales team, and a ful explanation was given, but I was dissapointed that the product I selected was discontinued. That being the case, it should not have been available to "select" on-line. Apart from that, the service was excellent… Read Full Review

Visit thewhiskyexchange.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“When i look back through the orders i have placed with...”

Written on: 06/05/2011

When i look back through the orders i have placed with the Whisky Exchange and the amount of money that has changed hands. I feel slightly begrudged at the fact that i have never been offered any kind of loyalty reward. I can buy a bunch of bananas from my supermarket for a few pounds and get loyalty points and yet when i spend 600 pounds on the Whisky Exchange i dont even get free delivery!… Read Full Review

Visit thewhiskyexchange.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“I purchased three bottles of malt whisky as it is...”

Written on: 19/04/2011

I purchased three bottles of malt whisky as it is limited supply. On opening the packaging, which was very good, I was very disappionted to find the bottles were not in the boxes which were shown in the website. In my opinion the boxes are an essential part of the item and complement the whole package. It is the reason why I awarded three stars and not four. The ommission of the boxes should have been made clear prior to purchase… Read Full Review

Visit thewhiskyexchange.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“No issue with the supplier. Goods were delivered and I...”

Written on: 15/04/2011

No issue with the supplier. Goods were delivered and I was not in. I re-arranged a delivery which never arrived and eventually had to pick up from local post office. No communication or response received from the delivery company!… Read Full Review

Visit thewhiskyexchange.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“An experts' comments on the different brands of...”

Written on: 31/03/2011

An experts' comments on the different brands of Armagnac would been of help as I was choosing gift for a friend, not for myself… Read Full Review

Visit thewhiskyexchange.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“The delivery and action time taken was excellent. i...”

Written on: 09/03/2011

The delivery and action time taken was excellent. i got what i wanted well in time and safely.
The packaging was great and well delivered very professionally.
I did feel however that the product and service was a bit too pricey. However since this was a difficult to get item and i have promised it to my son, this aspect is bearable for once… Read Full Review

Visit thewhiskyexchange.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“My only comment is, I sent you an e-mail to see if I...”

Written on: 04/03/2011

My only comment is, I sent you an e-mail to see if I qualified for the hip flask you were offering if I bought two of a certain whisky, but I had to send one to a freind , so I had to make two orders which ment it only looked like i had bought one. And i have still not had a reply or my hip flask… Read Full Review

Visit thewhiskyexchange.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Very peaty, perhaps more though than described on the...”

Written on: 23/02/2011

Very peaty, perhaps more though than described on the website, certainly not a whiskey to be taken lightly!… Read Full Review

Visit thewhiskyexchange.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“I was dismayed to find that the packaging that these...”

Written on: 19/02/2011 by dahacouk (1 review written)

I was dismayed to find that the packaging that these guys use is not at all environmentally friendly.

The whiskey is a bit acidy and I've had better organic whiskey.

Cheers Daniel (dahacouk)… Read Full Review

Visit thewhiskyexchange.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dahacouk's Response to dahacouk's Review

Written on: 19/02/2011

Oh, yes, delivery was on time!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
overview
thewhiskyexchange.com