Mr Clutch Autocentres Reviews - www.mrclutch.com

★★☆☆☆
2 / 5
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Mr Clutch Autocentres - www.mrclutch.com
Mr Clutch Autocentres - www.mrclutch.com
Mr Clutch Autocentres - www.mrclutch.com

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Latest Reviews

★★☆☆☆

“Slow”

Written on: 12/09/2016 by Larson147 (1 review written)

Very slow. I wasted a whole morning just for MOT service… Read Full Review

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★☆☆☆☆

“Bad service and they add extra charge”

Written on: 11/09/2016 by Rabster007 (1 review written)

Bad service and they add extra charge I bought an aircon voucher on groupon and took the car for re-gassing they added a £10 extra charge so they put the dye in and I didn't want that or understood what it was for. The aircon didn't work and they said I have to come back and pay for an extra hour so that an electrician can test the aircon and see if there is a fault. I was so unhappy about paying for something that didn't work I refused to come back and took the car to my regular… Read Full Review

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★☆☆☆☆

“I would give a negative score if this system allowed”

Written on: 02/09/2016 by Donesomuch (1 review written)

I would never again take my car to Mr Clutch. The issues I've had started at their Bedminster branch when they damaged my engine due to a faulty cam belt change. On returning the car to me, within 4 weeks I had seen numerous problems, which I won't list for various reasons, but suffice to say the car had become undriveable. 3 months on and I am currently still waiting for the matter to be fully resolved. Their customer service team in Kent will not talk to me and all my emails and letters… Read Full Review

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★☆☆☆☆

“I initially took my car to my local Bristol branch for...”

Written on: 02/08/2016 by AshlyFisher464 (1 review written)

I initially took my car to my local Bristol branch for a silver service for convenience of location. I had no cause to complain at that point. For these reasons, i decided to book it in for its MOT about 6 weeks later. Prior to its MOT i attempted to have a tyre changed that I knew would be an issue at the test. I took the car to a different high street garage to have this done and they informed me they couldn't do the work as they couldn't find the locking wheel nut key to my car. I stress at… Read Full Review

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★★★★★

“bt..mon.4th july 0840 phone mr clutch Crayford asking...”

Written on: 07/07/2016 by lyBailey1994 (1 review written)

bt..mon.4th july 0840 phone mr clutch Crayford asking for a quote.Gave my car (Picasso). Told both centre&back parts are in stock.Arrived at w/shop at 0940. Went back home. 1310 received phone call to collect car. Arrived back at 1350 paid &drove home. Excellent service. THANKYOU… Read Full Review

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★☆☆☆☆

“MrClutch air conditioning coupon ”

Written on: 06/07/2016 by Bentleydg246 (1 review written)

Hi i purchased a Coupon offer with Mr Clutch that stated I was buying a recharge and clean of my cars air conditioning for the brilliant price of £32.95 instead of the £64.95 Mr Clutch would normally charge me. At Mr clutch they do 2 air conditioning services one priced at £39.95 which is just a recharging of the air conditioning which includes them emptying and refilling the gasses and oils in the air conditioning unit. They then also sell one at £64.95 which is the one that is… Read Full Review

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★☆☆☆☆

“AVOID”

Written on: 28/06/2016 by Kallie386 (1 review written)

Will do anything to charge extra money. Needed a new clutch, was quoted £232. Ended up paying £294 as they made stuff up and made changes to the car without my consent. NEVER AGAIN!… Read Full Review

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★☆☆☆☆

“avoid at all costs”

Written on: 23/06/2016 by HaleyLong275 (1 review written)

mr clutch crawley is the worst company i have ever come across you take a car in for mot and they fail it on made up problems with your car customer service is non exsistant… Read Full Review

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★☆☆☆☆

“AWFUL CUSTOMER SERVICE”

Written on: 20/06/2016 by shameful3 (1 review written)

I took my care to have a new petrol tank fitted.I was quoted a price around £600 and £95 for an extra part needed to be ordered from car manufacturer and given an estimated time scale of a week . as my car is my life line as my health is very poor at mo .i had to hire a car for the period mine was at Mr Clutch Kingston.I had to phone every few days to ask for update on my car each time given delays. 7 times I was told car will be ready and so 7 times I had to extend the car hire.This went on… Read Full Review

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★☆☆☆☆

“Wrong diagnosis”

Written on: 26/05/2016 by okMeredith316 (1 review written)

I have been using Mr clutch for the past few years and now my daughter drives she also started using but recently her 2011 car with 24k miles was getting stuck in gear so took in to get checked. I was advised that it was due to a broken linkage cable and would cost over £300 to repair. No choice but to get fixed. Went to pick up car next day drove down the road and the car again became stuck in gear, the exact problem was still there and the fault they diagnosed was not what was causing the… Read Full Review

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★☆☆☆☆

“Absolute rubbish company Bedminster Bristol”

Written on: 18/05/2016 by McCormickdn46 (1 review written)

The manager is A bully to his staff and is not much better to his customers has offered customers out for a fight....I kid you not. The staff are on minimum pay they work 6 days a week none of which is overtime they also have to work bank holidays again with no increase to their wages and no time in lieu Don't bother to phone head office to complain as they will hang up on you...honestly The manager flirts with anything female and seems to like the younger females I feel sorry for the… Read Full Review

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★☆☆☆☆

“**Mr Clutch Killed My Car**”

Written on: 27/04/2016

**Mr Clutch Killed My Car** Took my car to Mr Clutch Norwich for a straightforward clutch repair and dmf replacement. £700 quid spent I got 80 miles out of it before the breaking down. The crankshaft was cracked, and I was £700 down with a car fit for scrap. Now I don't believe in coincidences but Mr Clutch believe it was nothing to do with them. After going through a concilation service they offered me a free MOT. Laughable, I would not trust them with a paperclip let alone my new car… Read Full Review

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★☆☆☆☆

“CRAYFORD MR CLUTCH . STAY AWAY ”

Written on: 22/04/2016 by jeLewis205 (1 review written)

The whole family been using MR CLUTCH CRAYFORD kent. every time my nan puts her car through for MOT he always got loads of problems. same with my mothers cars, and now mine. simple MOT turns into over £290 job. as i don't know about car neither does my mum nor nan they add on things and give you the technical garbage talk. i cancelled the order took it to another garage in crayford and it passed for the £25 MOT. i rang back MR CLUTCH CRAYFORD he laughed at me. i assured him that he has lost… Read Full Review

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★★★★★

“Great service”

Written on: 19/04/2016 by renatob (1 review written)

I went to Mr clutch in Kingston London for the MOT, I had a excellent service at a reasonable price as well. Very impressed at the service and cost I would go there again and also very happy for the professional and the seriousness of trust pilot … Read Full Review

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★★★★★

“good speedy work”

Written on: 16/04/2016 by daast (1 review written)

My clutch went on my Rover 75 CDTi towing a caravan in Devon, my local garage wanted about £800 to fit a new one, Mr Clutch's quote was for £377 inclusive. Read the reviews, mixed with good and bad (for all Mr Clutches) Thought they at least had the best experienced and so gave them a try. I am not disappointed, left it with them at 8.30, went shopping and picked it up at 3.00. Neat job, even put all the screws in the under-skirt, just got back towing for a week, no problems, can recommend… Read Full Review

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★☆☆☆☆

“Stay clear of Mr clutch”

Written on: 15/04/2016 by Coffeywy185 (1 review written)

Avoid going into mr clutch Crawley, they have no idea what they are doing.My clutch went, had it repaired, and the clutch went again about 2 weeks later, since then had so many issues, customers service not much help … Read Full Review

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★☆☆☆☆

“AVOID MR CLUTCH GLASGOW”

Written on: 05/04/2016 by smcmen (2 reviews written)

BEWARE MR CLUTCH GLASGOW! No Garage can make any money from a £19.00 Mot, but they can make money from spurious faults that require only labour charges to rectify!!! My test was booked for 10am and was told it would take 45 mins. I got a call from them about 1pm telling me that a front and rear brake binding and that it needs a handbrake cable. I know for a fact that both rear wheels were rotating freely the day before the test as the car was on axel stands to check the handbrake. So next day… Read Full Review

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★☆☆☆☆

“AVOID MR CLUTCH GLASGOW”

Written on: 05/04/2016 by smcmen (2 reviews written)

BEWARE MR CLUTCH GLASGOW! No Garage can make any money from a £19.00 Mot, but they can make money from spurious faults that require only labour charges to rectify!!! My test was booked for 10am and was told it would take 45 mins. I got a call from them about 1pm telling me that a front and rear brake binding and that it needs a handbrake cable. I know for a fact that both rear wheels were rotating freely the day before the test as the car was on axel stands to check the handbrake. So next day… Read Full Review

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★☆☆☆☆

“Beware of MOT Renewal Notice”

Written on: 06/02/2016 by Sparksy001 (2 reviews written)

On the 28th January16 I received a letter from Mr Cluth informing me that my MOT expired in February 16. I arranged a test for the 6th Feb. My existing MOT in fact exoired on the 21st March and NOT February. The Expiry date on the MOT issued did therefore not include the normal 28 day 'additional' period you get when presenting your car for MOT early. As a result of incorrect information from your company I havebeen unable to preserve the anniversary of the expiry date. I have lost more than… Read Full Review

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★★★★★

“Mr Clutch Cardiff ”

Written on: 03/01/2016 by Natashay173 (1 review written)

I went to mr clutch in Cardiff for a new exhaust, I had a excellent service at a reasonable price as well. They eve helped me to find out why my engine light was on and resolved those issues for me. Very impressed at the service and cost would go there again… Read Full Review

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