Mr Clutch Autocentres Reviews - www.mrclutch.com

★★☆☆☆
2.0 / 5
420
27% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Mr Clutch Autocentres - www.mrclutch.com - Ask a question now

Media Gallery for Mr Clutch Autocentres - www.mrclutch.com

Mr Clutch Autocentres - www.mrclutch.com
Mr Clutch Autocentres - www.mrclutch.com
Mr Clutch Autocentres - www.mrclutch.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“High Wycombe”

Written on: 19/06/2015

Had a very bad experience at the High Wycombe branch 18/6/15 in case you think this is an old review and things have changed!! . My advice, get an online quote if you can. Or at least get it in writing in some form. Was given a verbal quote, turned up with my vehicle and the price had doubled. Even that price was slightly higher than 2 local branches and online, which were exactly the same! Receptionist will argue with you if you challenge her! And you will be told to "get another hearing… Read Full Review

Report this review
★☆☆☆☆

“Appalling and untrustworthy ”

Written on: 28/05/2015 by misskpm (1 review written)

My car was taken to Mr Clutch Southend by the RAC. Due to their extortionate prices I arranged for it to be collected by a local garage. When they arrived my car has a flat battery-after being there for 2 days! The windows were open and the contents of the glove box were strewn over the floor. I contacted their Head Office and was told they'd call me back etc etc. I never heard from them again. Disgusting service all round. AVOID… Read Full Review

Report this review
★★★★★

“Unbelievable service”

Written on: 26/05/2015 by Tindale2 (1 review written)

after smelling petrol and seeing liquid dripping from under my car i drove to Maidemhead Branch. The guy in reception, Monty, couldnt have been more helpful, he came straight out to examine my car and confined it was in fact a fuel leak. Even though the garage was busy, within an hour my car was fixed, back on the road with very little harm to my pocket! Great service, great value! Highly recommend the garage. Will definately be using for all my motoring needs in the future. Lin Collins… Read Full Review

Report this review
★★★☆☆

“Had booked car in for front pads & disks to be...”

Written on: 22/05/2015 by steamjohnny (1 review written)

Had booked car in for front pads & disks to be replaced on the Thursday morning on arriving was told only pads had arrived the disks would be arriving later that morning sometime, I asked them to check when they would be at the centre after they phoned the supplier I was told sometime later that day so I arranged for the work to be do after the holidays 5days later.I took the car back for 9am appointment only to be told the disks were not there and would arrive shortly they in fact arrived at… Read Full Review

Report this review
★★★★★

“MOT”

Written on: 09/05/2015 by 309Calhoun (1 review written)

on time,quick,very pleased (car 10 years old)… Read Full Review

Report this review
★☆☆☆☆

“DO NOT USE they tried trick and rip me off!!!!”

Written on: 08/05/2015 by Coyne273 (1 review written)

I used the Kingston upon Thames branch today and the experience has been appalling! I booked my car in for a MOT and basic service: The MOT picked up an issue with my car that 1 caliper needs replacing. They said this was going to cost £239 which is very expensive seeing as a brand new part is £80. I appreciate that they spotted this however, I wanted to take my car to another mechanic who offered to replace the part at a much cheaper cost - can anyone blame me? Well this is where the very… Read Full Review

Report this review
★☆☆☆☆

“Terrible Service - Complete Rip Off!”

Written on: 30/04/2015 by JoeCo123 (1 review written)

I recently visited Mr Clutch Nottingham for a clutch replacement. They were the cheapest garage in town so I chose them. They had also done a good job on my girlfriend's car last year. However about 6 hours after dropping the car off I got a call to say that they couldn't find a clutch replacement for my car! I was surprised, so just said - no worries I can come and pick the car up later and I will try another garage! (Bizarrely 3 other garages could source clutches fine!) Their response was… Read Full Review

Joeco123's Response to JoeCo123's Review

Written on: 01/05/2015

1 day later the Business Development Manager at head office contacted me to rectify my poor experience, he was very apologetic. He reimbursed me, offered me a free service and a privilege card for future visits. He had a much better grip of customer service, and I was told that the fault was a pricing error on the system at head office, and not a fault of the Nottingham garage.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Mixed Clutch Components! Friction plate rivets Sheared...”

Written on: 25/04/2015 by 07956590260 (1 review written)

Supply of Goods & Services Act 1982 (As amended) On 5th April 2013, Mr Clutch did the following work for me: Install a New Clutch and Dual Mass fly wheel for the cost of £945.00 The goods supplied as part of this contract are not of satisfactory quality. The clutch failed on Saturday 4th April 2015, due to the rivets shearing on the inferior centre plate. AISIN and not LUK. I would like Mr Clutch to reimburse me the cost of a new clutch kit, DMF wheel if required, haulage of vehicle + family… Read Full Review

Report this review
★☆☆☆☆

“Stole parts from my car whilst working on it ! ”

Written on: 15/04/2015 by Monicai1964 (1 review written)

I went to mr clutch canterbury was charged £1000 for a 2 year warranty on a clutch for my car . it failed after 3000 miles and they did not want anything to do with it. i then had to go to there head office to fix this issue which took months and months After the sittingbourne guys looked at it and fixed the problem in the process they stole a £420 clutch from tyhe back seat of my car and then fitted it without my permission to my motor voiding my warratny which is an outrage. they… Read Full Review

Report this review
★☆☆☆☆

“Awful experience. ”

Written on: 10/04/2015 by Rohany371 (1 review written)

I took my car in for a service, after which the car produced a sound that Wasn't there before, took it back checked it but nothing was wrong with it according to the mechanics. I had more work on in it, which was fine, however the noise remained even after the can belt was replaced. Then had another person look at the car to find the air filter held in place with a cable tie. Took it back to Mr clutch for them to say that the car was like that at the beginning of service, which was untrue. They… Read Full Review

Report this review
★★★★★

“very friendly and good service”

Written on: 05/04/2015 by frano3015 (1 review written)

I have been using mr clutch for mot for the last few years and have never had a problem with them. they are far the cheapest for MOT. my car failed MOT last year and one of their staff member, Bernie, was very friendly and helpful, and helped me get my car back on the road safely and i didnt have to break the bank. will definitely recommend… Read Full Review

Report this review
★☆☆☆☆

“DO NOT USE THIS COMPANY”

Written on: 01/04/2015 by Malloynf310 (1 review written)

I took my car into Mr Clutch due to cluch slipping, after having new clutch fitted and driving car for a short time clutch began to slip again and car was juddering very badly. I took the car back and explained to a Mr clutch mechanic the symptoms The manager tried to blame that the clutch was slipping again due to the engine missing putting more strain on the clutch when I explained this wasn't possible he then came up with another excuse which again wasn't fisable and refuse to expect my… Read Full Review

Report this review
★★★★★

“Fiest cutch replaced - no fuss, job done!”

Written on: 29/03/2015 by JonasMorales (1 review written)

A little trepidation after seeing some negative reviews but I had zero problem. Used the Southend branch. Full clutch replacement quickly and without issues. Cost as quoted. Happy to recommend to others… Read Full Review

Report this review
★☆☆☆☆

“would not recommend - untrustworthy”

Written on: 19/03/2015 by Bradleygr207 (1 review written)

I took my car to Mr Clutch in Watford to have the clutch repaired and was told that it would cost only £285. Compared to other quotes I received they were very reasonable. At about midday they called me to say that it was currently up on the ramp and that there were a number of issues and that £650 would cover it all! They were talking about a new fly wheel, slave cylinder, and a few more things. However, I told them only to do the agreed work and repair the clutch itself. They didn't even… Read Full Review

Report this review
★☆☆☆☆

“MrClutch Kingston is terrible ”

Written on: 07/03/2015

AA towelled my car to Mrclutch Kingston to replace some parts of the clutch. They suggested the entire clutch should be replaced despite the instruction by the AA. We agreed to the replacement of the entire clutch for the sum of £550. MrClutch later said the flywheel needs replacing and quoted £350; the total of £857 was paid; They claimed to have done the job but require periodical inspection. A procedure I have never heard another garage stating as the condition of their warrantte. No surprise… Read Full Review

Report this review
★☆☆☆☆

“Originally quoted £250 for clutch replacement....”

Written on: 23/02/2015 by Kelleher490 (1 review written)

Originally quoted £250 for clutch replacement. Dropped off car and was told slave cylinder needed replacing as well as skimming of flywheel and gearbox oil. Agreed to have slave cylinder and oil done. Agreed price of £360. Collected car same day didnt seem to be any better. By next day the clutch was not working at all. Brought car back and was told the cyclinder on the pedal was required. Guess what - another £230. I realised something was wrong so took car to local garage for an… Read Full Review

Report this review
★★☆☆☆

“Dissapointed with changing price”

Written on: 15/02/2015 by shMiller220 (1 review written)

i looked online and got a quote of £205 for the replacement of my clutch. i was expecting the price to go up as it says it didnt include certain things. i phoned the shop to book my car in and was told it would be £230 all in. i was happy with that and booked it in. the next day i had to phone up and rearrange the booking. they guy on the phone said his manager hadn't saved the quote and he's gone on holiday so would have to give me a new estimate. the new estimate shot up to over £270. when… Read Full Review

Report this review
★☆☆☆☆

“Liars”

Written on: 12/02/2015 by AileenMonahan103 (1 review written)

Took my car to have Clutch replaced, good price. They called me to tell me they had kindly done a 'full inspection' without me asking them to. Told me that my brakes and gear box needed replacing urgently, and that the car had an oil leak. Luckily I had my MOT due the week after and said that I would leave it for my usual garage to check over. Lucky I did as I was told there was absolutely nothing wrong with the car - not an advisory note in sight either! Don't appreciate people to mug me off… Read Full Review

Report this review
★★★★★

“helpful and nice people”

Written on: 10/02/2015 by yanakiev (1 review written)

I went the 4th of February 2015 for an MOT, the service was friendly and efficient, the price more than reasonable, in particular I would like to mention Adam… Read Full Review

Report this review
★☆☆☆☆

“poor very poor”

Written on: 31/01/2015 by KevinCastillo40 (1 review written)

My car went in for a replacement clutch.They managed to break other parts of my car.car still not running right and still not repaired !! The car was my pride and joy gutted… Read Full Review

Report this review
overview