Mr Clutch Autocentres Reviews - www.mrclutch.com

★★☆☆☆
2.0 / 5
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Mr Clutch Autocentres - www.mrclutch.com
Mr Clutch Autocentres - www.mrclutch.com
Mr Clutch Autocentres - www.mrclutch.com

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Latest Reviews

★☆☆☆☆

“DO NOT USE ”

Written on: 19/12/2014 by jaydenjake1 (1 review written)

Had my brake pads and disk done ever since they touched my new car its been grinding... Then vw tell me I need my back brakes cleaned so I pay mr clutch to do it but, they just take the money and didn't do the work.... The same noise continued so went back to vw they told me a need back brakes clean out again... Which I had to pay £99 for they have given me supporting evidence mr clutch never touched my brake at tall... DONT USE MR CLUTCH… Read Full Review

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★★☆☆☆

“Work that died not need doig”

Written on: 18/12/2014 by quGriffin102 (1 review written)

They told me the noise coming from my car was the timing belt. Had it done £600 later noise still there so it was not that but cost me £600 and it took them 4 days. Then got told they need to look into it more but could cost me ££££££ .so £600 lighter and still got the problem… Read Full Review

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★☆☆☆☆

“Croydon Branch terrible”

Written on: 07/12/2014 by Smithha6 (1 review written)

My Clutch was on it's last legs on my car, managed to limp back driving there on a Saturday afternoon. So dropped the car there knowing for well that they had all day Monday to take a look, check the actual problem then quote me for the work. Monday, heard NOTHING from them all morning, in the afternoon, I called to check what was happening to my car. I was told there's nothing wrong with it, I have been driving for 20+ years and had many different cars, so knew there was a problem with my… Read Full Review

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★★☆☆☆

“poor service”

Written on: 04/12/2014 by andrew1412 (1 review written)

Took my car in for MOT,they actually missed a welding part. Had to take back,missed a Saturday earnings,speedo was not working, but did they try to help, did they hell, you would think good customer service would go like this "don't worry sir leave your car with us we'll have your car sorted for you when you come back to pick it up." Not to mention any names, but maybe if they spoke to people that begin with H and end give them a ring,they"ll tell you how to do real CUSTOMER SERVICE… Read Full Review

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★☆☆☆☆

“I went to Mr Clutch in leyton - the customer service...”

Written on: 24/11/2014 by Adann330 (1 review written)

I went to Mr Clutch in leyton - the customer service is rubbish. I went fopr an MOT and after the test they came back with a whole list of faults. One of the the faults was CV joints being loose - and they where the ones who fixed it for me a few months earlier!!!! When I told them about this they started back tracking and saying that they would turn a blind eye to the fault they apperently identified in the MOT. I left and took my car to a trsuted local gargage and my car passed it MOT with… Read Full Review

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★★☆☆☆

“how to end up spending more money for added repairs ”

Written on: 19/11/2014 by BelenPoole (1 review written)

Mr Clutch ? should be called Mr Rip Off . What a disater. A clutch repair cost me a new exhaust as well as the re tuning of my car radio. Mind boggles? How on earth do they do it? I don't rate or recommend this so called company. Bad bad practice for my for pot loads of cash. Glad that there is a two year guarentee....unfortunately I don't hold much faith in that… Read Full Review

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★☆☆☆☆

“Death trap, never use them”

Written on: 11/11/2014 by D2FKY (1 review written)

I took my van to have the clutch replaced, booked it in, was told it would be done in 24hrs, next day got a call and they didn't have time so sent it to another branch, another day and a half in the garage. Was told there were other problems with it and it cost double.... one of those things I guess. Got the van back and over the next few days it didn't feel right, a lot of clunking, got a local garage to take a look at Mr Clutch technicians had failed to bolt the gear box mount back, lower… Read Full Review

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★☆☆☆☆

“broke my gearbox”

Written on: 05/11/2014 by DonavanJimenez (1 review written)

mr cutch quoted 600 pounds to fix my clutch[vectra 2.2 2006] that went to 976 pounds,picked up car drove 300 miles gearbox cracked[due to misalignment of gearbox refit after clutch was fitted,now another 1700 pounds at another garage.steer well clear!!!!!… Read Full Review

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★☆☆☆☆

“good quote ”

Written on: 16/10/2014 by nicki7777 (1 review written)

good quote, but once the car is in bits the cost doubles and there is nothing you can do about it. everyone I have spoken to has the same story… Read Full Review

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★☆☆☆☆

“do not use sittingbourne branch”

Written on: 19/09/2014 by kellyf1 (1 review written)

booked my car into be fixed and it was fixed was checking my oil and water a couple of days later and the engine had not been put back together properly and there was bolts left under the window wiper bit they did not seem to bothered by the mistake and did fix it they did do my air conditioning for free not before trying to tell me there was something else wrong with my car and they would do it foe cheaper as they would have to take the engine apart to put the bolts where they should have… Read Full Review

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★★★★★

“transparent”

Written on: 17/09/2014 by Short1959 (1 review written)

My wifes clutch was repaired same day with a call to seek permission to proceed after inspection with costs ect… Read Full Review

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★☆☆☆☆

“Avoid ”

Written on: 07/09/2014 by Shatky (1 review written)

Quoted £260 by email and charged £400, spoke to head-office who said that the quote isn't binding? Rip off, go to your local garage or main dealer instead of this very poor excuse for a company… Read Full Review

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★☆☆☆☆

“Rubbish,....”

Written on: 18/08/2014 by 88888899 (1 review written)

Waste of money, might as well throw £400 in the trash. It is all talk with them, we were told they have replaced our worn clutch for a new one...2 days into using the car, the same problem is reoccuring.. Never Never will use them again… Read Full Review

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★★★★★

“Excellent service at Northampton branch”

Written on: 02/08/2014 by NevaehLindsay1978 (1 review written)

Arrived for MOT early but was seen to straight away, efficient service and certainly did not try to rip me off (didn't fail and the advisories were genuine as I knew about them already)… Read Full Review

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★★★★★

“Outstanding Customer Service at Kingston”

Written on: 01/08/2014 by FetchamDealer (1 review written)

As a small motor dealer,I am always looking for reliable service/repair facilities. I went to Mr Clutch Kingston posing as a private individual so as not to receive preferential treatment, and found their service second to none. The manager, and his team can be fully relied on to perform any repair to the highest standard. I have no hesitation in recommending them. I will continue to use them for all my cars… Read Full Review

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★☆☆☆☆

“Worthless warranty ”

Written on: 26/07/2014 by rxHunter63 (1 review written)

I had my clutch replaced 7 months ago, at the Wimbledon branch; I found the technicians decent and polite overall. Unfortunately, my car broke down a few weeks ago, and on inspection, it turned out to be a problem with the gearbox. On closer inspection, it became clear that the gearbox had failed due to a faulty/broken clutch plate - fitted by Mr Clutch - which had caused metal filings to enter the gearbox. When I contacted mr Clutch's head office, about the faulty part and they were less… Read Full Review

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★★★★★

“honest and professional”

Written on: 18/07/2014 by kcSutton460 (1 review written)

Very honest at mr clutch kingston, They found £40.00 cash in the car which was promptly returned to me. The garage was was very professional and so a very big Thank you to the team for providing a superb and flawless service. Very commendable from start to finish will definitely recommend.. Thanks again… Read Full Review

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★☆☆☆☆

“Mr.**** more like!”

Written on: 15/07/2014 by biGonzales39 (1 review written)

The man who was serving us seemed like the guy in charge, he was an absolute fool. His attitude stunk to the high heavens & did not help me and my partner one bit. I would NEVER use this service ever again… Read Full Review

Mmmmm2000's Comment

Written on: 18/07/2014

Interested to hear which branch this was. Please let me know as I have had a bad experience too.

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★☆☆☆☆

“Report to Trading Standard!”

Written on: 13/07/2014 by dgBaldwin284 (1 review written)

My little sister had a problem with her clutch and knowing nothing about cars took it to Mr Clutch. They obvious took advantage and told her it would cost in excess of £700. To put this in perspective the car is worth £800. They were very abrupt and unhelpful and told her if she didn't like it she knew what she could do. Fortunately, she went and got two other quotes for the work required and both were under £200. Needless to say at three times the two other quoted prices we struggle to… Read Full Review

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★★★★★

“Norwich branch much improved in last five years.”

Written on: 07/07/2014 by syoungs (1 review written)

Having had the clutch bearing break up on my work van, I needed it repaired quickly and cheaply so as not to let my customers down. I spoke to the Norwich branch on sat morning and they promised me they could get it done in a day on Mon. Five years ago they let me down badly with a Citroen so I was a bit concerned about going there, but. No one else was as cheap or could do the job as quickly. They took the van in and called a couple of hours later with a couple of extra jobs that needed doing… Read Full Review

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