Host Logical www.hostlogical.com Reviews

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Latest Reviews

☆☆☆☆☆

“I paid over £100 for a domain name and web space for 3...”

Written on: 09/06/2006 by dj id (1 review written)

I paid over £100 for a domain name and web space for 3 years with Host Logical
I loaded up the first page of my site.
Everything worked fine,I tried to load some music and suddenly everything stopped working.
Try and get help and you are on your own, they take your money and run now even the first page of my site isn't there… Read Full Review

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☆☆☆☆☆

“My first domain with HostLogical has given me no...”

Written on: 12/10/2005 by RobertSeviour (1 review written)

My first domain with HostLogical has given me no trouble, but when I needed support, there was no reply to my emails. Like an idiot I purchased two more domains, and now, two weeks later, I still don't have the new domains… Read Full Review

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☆☆☆☆☆

“I found out by accident that my website had been...”

Written on: 22/09/2005 by Phil Price (4 reviews written)

I found out by accident that my website had been detagged. A client couldn't get access and made enquiries. I have been trying since June to make contact with Hostlogical, but they simply do not respond to my emails or tickets. I have now been trying to transfer my domain to another ISP, but once again Hostlogical will not answer my pleas for help in doing this. To rub salt into the wound, I have just received my access bill showing that Hostlogical have charged me £24.99 - for what???… Read Full Review

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☆☆☆☆☆

“HostLogical appear to have been sold on: ”

Written on: 15/09/2005 by simoncaldwell (1 review written)

HostLogical appear to have been sold on:
http://www.openinternetservices.com/2005-08-19.htm

I was hoping this might be good news, but as of this morning all my domains have been disabled and I am getting no reply from support (as usual)… Read Full Review

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☆☆☆☆☆

“I always try to give the benefit of the doubt, but...”

Written on: 09/08/2005 by CrisThompson (1 review written)

I always try to give the benefit of the doubt, but don't doubt it, this host is (BEEP). I have never had a reply to any of my support tickets, the phone number, is never answered, and messages ignored.
This week the website dissapeared.
Nothing but a headache!… Read Full Review

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☆☆☆☆☆

“If you are looking for a hosting company then don't...”

Written on: 20/06/2005 by agsearle (2 reviews written)

If you are looking for a hosting company then don't use Hostlogical (www.hostlogical.com)!

We had no problems in setting up, and registering a domain name, everything looked ok. Then you cease to exist. When they were taken over by Adur Media (surely they could have bought something better with their money), everything went pear shaped. Our website, along with a lot of other sites, was detagged. We have opened numerous tickets (closed or ignored), sent faxes (ignored), rang a number we… Read Full Review

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★☆☆☆☆

“I hosted a website with HostLogical...”

Written on: 17/06/2005 by unsatisfied (1 review written)

I hosted a website with HostLogical (www.hostlogical.com) and they have given spotty service availability but you know, you get what you pay for so I put up with it.

Then mid-June comes around and the domain is off the map. This has happened before and I normally give it a day or two, once or twice I've had a response to a support ticket about it and the site has re-appeared.

What made this time different was that I sent an email saying that it appeared the same thing was happening again but… Read Full Review

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☆☆☆☆☆

“I should have realised that something was wrong when I...”

Written on: 30/05/2005 by emmap83 (1 review written)

I should have realised that something was wrong when I first signed up to HostLogical (www.hostlogical.com)...
I paid £9.99 extra for the search engine optimisation, which I never got any information about and no reply to my emails. Secondly, the email never worked properly, even when constantly trying to configure the settings to the ones that they said to use. The final straw is that I have just paid hundreds of pounds to put the website on Yell.com and other search engine sites, and I find… Read Full Review

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☆☆☆☆☆

“What is more worrying about HostLogical...”

Written on: 24/05/2005 by jcake (1 review written)

What is more worrying about HostLogical (www.hostlogical.com() was that they sent round e-newsletters about free hosting for charities - so I emailed them as I was setting up a website for a UK registered charity - despite dedicating an entire newsletter to this, they would respond to any of my emails (I suspect because there was no financial gain for them)

DO NOT GO with this company!… Read Full Review

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☆☆☆☆☆

“Since the last review I submitted in January 2005, the...”

Written on: 24/05/2005 by Phil Price (4 reviews written)

Since the last review I submitted in January 2005, the customer support from HostLocal has gone from being slow to non existent. On 7th May I returned from holiday to find that I have been detagged and no one can access my site. HostLogical and its new owner Adurmedia do not respond to telephone calls, e mails of ticket numbers. As far as I am concerned they may well be out of business. All I want to do is transfer my domain which is well known to users but I cant even do this. Unless you… Read Full Review

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Emmap83's Response to Phil Price's Review

Written on: 31/05/2005

I had the same thing. If you go to nominet.co.uk, they can retag your domain somewhere else. It costs £15, but theres no other way.

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☆☆☆☆☆

“HostLogical.com at first seems like a good company...”

Written on: 09/05/2005 by abh (1 review written)

HostLogical.com at first seems like a good company providing a lot of value for money. Quiet quick to respond to pre-sale questions.

I took the Pro (Webdesigner) Package hoping to host multiple websites.

Once you've paid-up, kiss any support or communication from them goodbye.

What do you get:

+ Unexpected Server Crashes (loss of access to websites and email).
+ No response to support tickets issued.
+ No response to e-mails.
+ No telephone contact. The 0870 number that if your luck to… Read Full Review

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☆☆☆☆☆

“I purchased a domain name from Hostlogical in...”

Written on: 19/04/2005 by Gram (1 review written)

I purchased a domain name from Hostlogical in mid-January, on seeing that this could be used to point at my existing website. Ten days later I requested information on how to do this. Mid-February I received a reply, asking for the site URL. After sending this information but receiving no response, I then sent further requests, and was finally informed on 23rd of March that the connection would be operative in one hour's time. FOUR WEEKS LATER - it is still not operative. Having paid three… Read Full Review

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☆☆☆☆☆

“You may be tempted to go with HostLogical because of...”

Written on: 14/03/2005 by woppy (1 review written)

You may be tempted to go with HostLogical because of all the features they have for such a low price, my advice to you would be don't! If you do it would be money wasted.

They offer the world and your lucky if you get enough earth to fill an egg cup!

99.5% up time is a joke, more like 50% if that, constant server crashes, site unavailable etc.

Non existent support, write a support ticket and if you are one of the lucky ones you may get an answer to it 10 months latter, usually they either… Read Full Review

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★☆☆☆☆

“Since 10th December 2004, I have been trying to update...”

Written on: 29/01/2005 by Phil Price (4 reviews written)

Since 10th December 2004, I have been trying to update my website but hostlogicals' control panel appears to be stuck on the impage properties page. I have sent 9 requests for customer support and received 9 ticket numbers but all are marked pending. I have asked that they delete the advert they have put on my opening page and reset my account so that I can either start from scrath of move to another hosting company. I would welcome any advice anyone has to offer but....I could never recommend… Read Full Review

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★☆☆☆☆

“I used Hostlogical (www.hostlogical.com) to host one...”

Written on: 10/01/2005 by anonhostlogicaluser (1 review written)

I used Hostlogical (www.hostlogical.com) to host one of the accounts I dealt with, but have had zero service for the money. No telephone numbers or mailing address listed and no response from emails. I will be complaining to OFT and nominet about their conduct… Read Full Review

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☆☆☆☆☆

“I joined Hostlogical back in november when my previous...”

Written on: 04/01/2005 by vilea (1 review written)

I joined Hostlogical back in november when my previous provider went in to liquidation. The transaction seemed to go well, and the features are pretty good. Since I know a bit about web programming I was happy. Until I recieved a note from my previous registration agen to say that my domain name was due from renewal. Hostlogical had not updated the NIS registrastion with NOMINET to reflect the fact that they were now the agent. In the transfer I had paid for the registration for a further 12… Read Full Review

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☆☆☆☆☆

“My website has been down for 4 days now thanks to...”

Written on: 23/12/2004 by wadzee (1 review written)

My website has been down for 4 days now thanks to HostLogical (www.hostlogical.com). Tried emailing, leaving online helpdesk queries, even calling them. NO AVAIL. I have now left them, but have no joy in getting them to point my IPS tag elsewhere. Am going to have to get someone else to do it for me. AVOID AT ALL ALL COSTS… Read Full Review

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☆☆☆☆☆

“DO NOT USE THIS COMPANY ”

Written on: 11/12/2004 by chrisjordan (1 review written)

DO NOT USE THIS COMPANY
I registered my domain name with HostLogical (www.hostlogical.com) and signed up for a £29.99 a month account. During the registration period there was a lot of e-mail activity from them setting up payment details and such. Once they had my money... NOTHING!

I quickly realised that they were not going to satisfy my needs and chose to move my domain (within 3 days) to 1and1. HostLogical by the way are simply re-sellers, they have purchased a business package from 1and1… Read Full Review

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☆☆☆☆☆

“I have 2 domains registered through HostLogical that...”

Written on: 18/11/2004 by mattang (1 review written)

I have 2 domains registered through HostLogical that just do not work. This first happened months ago and since then I have e-mailed, rang, left messages, used the support desk...all to no avail. Not only has the issue not been fixed but they have also not even bothered to get in touch to tell me why, despite repeated attempts to contact them. I have since bypassed them and contacted the company they register domains with and it seems they haven't paid their bill which is why the domains have… Read Full Review

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Phil Price's Response to mattang's Review

Written on: 15/12/2004

I fully agree with this review. I have been awaiting a proper response from the support team since 6th December. They have given me 3 tickets numbers but no follow up. They do not respond to emails and I do not have a telephone number for them. As a novice, the main reason I chose HostLogical was the promise of 24 x 7 support. I am afraid that I could never recommend this company to a friend,

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★★★★★

“I am very suprised by some of the feedback for...”

Written on: 11/11/2004 by mprust (1 review written)

I am very suprised by some of the feedback for HostLogical (www.hostlogical.com) as any queries I have had have been answered within a good time period. I purchased a domain and hosting package and have no real problems apart from creating an email account which one of their suppot bods sorted out for me… Read Full Review

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Phil Price's Response to 176662_mprust's Review

Written on: 16/12/2004

I cannot understand how this reviewer can recommend this site. I have been waiting TEN days for a response which I hope will enable me to update my site. I do not call this being reasonable?? I have no access to HostLogical other than by e mail which, they do not respond to. If anyone has a phone number, please let me know.

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Drdox's Response to 176662_mprust's Review

Written on: 17/01/2007

Ouch! such damning comments.
<br/>
<br/>According to my best information, HostLogical customer accounts were transfered to Heart Internet in early 2006.
<br/>
<br/>UK:WEB acquired the remaining Host Logical business interests.
<br/>
<br/>As of January 2007, UK:WEB is now under new ownership led by myself, Mr Lee Curtis.
<br/>
<br/>If we can help any previous or existing customers of Host Logical to resolve problems, please do not hestitate to contact us.
<br/>
<br/>Our sincere apologies for any distress encountered during the previous administration, rest asurred we take all complaints seriously.

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Prcwood's Response to 176662_mprust's Review

Written on: 21/01/2006

Hahaha what a crock... the guy who wrote this review, mprust IS hostlogical - it's a one man band owned and operated by Mr Matthew Prust - what a loser!

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Wadzee's Response to 176662_mprust's Review

Written on: 23/12/2004

I tried calling but got hung up on. No comment THIS time. lol

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Wadzee's Response to 176662_mprust's Review

Written on: 23/12/2004

It is my hunch that this guy WORKS for hostlogical. I recognise his name from an interview i read. For proof, do a google search of his username. Alternatively, use common sense- he has conveniently placed the full web address for his site in his comment and done nothing but praise his support team (who WE know DON'T exist).
<br>
<br>AVOID H/L at all costs.

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