Uttings Reviews - www.uttings.co.uk

★★★★★
4.6 / 5
92% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Uttings - www.uttings.co.uk - Ask a question now

Media Gallery for Uttings - www.uttings.co.uk

Uttings - www.uttings.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Showing star rating of:

(cancel refinement)
★★★★☆

“Quick replacement of faulty scope.”

Written on: 06/06/2014 by Laverdabru1116 (15 reviews written)

Ordered a Nikko Mountmaster scope from Uttings, reviewed elsewhere. The covers were damaged before receipt, & within 200 shots a rattling could be heard. Some of the internals had worked loose. Emailed Uttings, returned the item, & had a replacement well within their 7 day target. I had photographed the problems, but had no need to send these. Well Done!… Read Full Review

Report this review
★★★★☆

“New Brasher Suplite II Boots”

Written on: 07/02/2014 by LondonWide (1 review written)

Excellent Price. Perfect delivery - just the job. Website very easy to use… Read Full Review

Report this review
★★★★☆

“Seeland Wellington Boots”

Written on: 25/12/2013

Item as advertised, delivered promptly, well packed and no problems with the transaction. Thank you… Read Full Review

Report this review
★★★★☆

“Only the best will do and they are one of the best.”

Written on: 22/12/2013

It was like podding peas, so easy to access and use their web site. The delivery of the goods was so quick,I can't believe it… Read Full Review

Report this review
★★★★☆

“Brasher Boots ”

Written on: 19/12/2013

An excellent fast service from Uttings only let down point was the courier service used. Was told they would deliver between certain times (AM) waited in for delivery . In the afternoon rang the company but kept getting told the driver is stuck in traffic and will be there as soon as he can. At 4 pm left the house, returned home at 6 pm still no package , received a phone call from neighbour saying that they had a parcel address to me . It was delivered at 5 30pm and just left on the… Read Full Review

Report this review
★★★★☆

“Uttings ok but DPD are not ”

Written on: 09/11/2013 by alfriston (1 review written)

Very pleased with the scope and service from Uttings, but their carrier, DPD let them down. They managed to misdirect the parcel and it arrived a day late, which was most inconvenient and the promised notification of the delivery hour didn't happen and when the driver did arrive, he wasn't bothered about getting a signature… Read Full Review

Uttingscustomerservice's Response to alfriston's Review

Written on: 22/11/2013

Thank you for your comments and I am sorry that DPD let both of us down. There are occasions (especially in busy periods) when DPD outsource deliveries to third party carriers and unfortunately, they do not all have the technology to provide the 1 hour tracking, which I agree, is frustrating for our customers.

If you have not already done so, please would you contact us on our customer services number (I cannot add it here) we can look into this and see what we can do for you.

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“telescope purchase”

Written on: 07/11/2013

easy to use website: kept up to date from order to delivery by e mail and text; delivery at time specified. Very efficient… Read Full Review

Report this review
★★★★☆

“A pain-free process”

Written on: 05/11/2013 by Foggy26 (1 review written)

Good range, nice website (in a pretty competitive market), no complaints… Read Full Review

Report this review
★★★★☆

“Opticron MM spotting scope”

Written on: 04/11/2013

Reliable and prompt delivery… Read Full Review

Report this review
★★★★☆

“Quick Service”

Written on: 18/09/2013 by Onlyonepete (1 review written)

Happy with the products and service. Recommended… Read Full Review

Report this review
★★★★☆

“Excellent”

Written on: 09/09/2013 by kate.ford (2 reviews written)

Great website which was very easy to navigate around. Lots of differing products to choose from at what seems a very competitive price. Also liked the fact that most products seem to have reviews. Only thing i was initially disappointed about was the price of delivery, i thought it a little on the high side, made me decide to order 2 boxes of pellets rather than one as the delivery was the same. On the plus side it was delivered by DPD who i have found to be excellent, this did justify the high… Read Full Review

Report this review
★★★★☆

“Pleased with service but puzzled at pricing”

Written on: 27/08/2013

I purchased 5 tins of RWS Superdome pellets at a bulk buy price of £25 and am still pleased with the discount over the price of one tin that this gave. However, I was disappointed to receive a catalogue with my first order from Utings which showed the price per tin as £ 4.89. Not a big difference I know but nevertheless somewhat misleading to think you get a better price by bulk buying from the prices on the Internet only to find that the catalogue prices are cheaper. To counter this gripe… Read Full Review

Uttingscustomerservice's Comment

Written on: 03/09/2013

Thank you for your comments and I can understand your frustrations around the pricing of items in the catalogue.

Unfortunately, our catalogues were printed earlier in the year and, since then, a number of manufacturers have increased their prices to us (usually five minutes after we print them!)

While we do our best to maintain prices for as long as possible, unfortunately, in order to meet the demands of a fast moving, price-orientated market they can, and do, fluctuate (up and down).

Equally, if the price of the pellets had come down, we would not expect you to pay the advertised catalogue price - you would pay the lesser price.

We have considered producing a supplemental price list, but, in truth, it is not practical for us as, due to the daily fluctuations in prices, the list would always be inaccurate.

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Yes I would use again.”

Written on: 26/08/2013

Ordered an Air Arms magazine in .22 cal. The package arrived exactly as Uttings stated, however, it was in .177. I returned the package and within 5 days I had received the correct item. A few days later a cheque arrived to cover my postage. Would have been 5 stars if their communication would have been better as they generally send pre written emails that may not fit your own situation. Overall very good. … Read Full Review

Report this review
★★★★☆

“Cheap, fast delivery, packaging could have been better. ”

Written on: 28/07/2013

They have great customer service along with superb prices. I would defiantly reconnect them to anyone. I've been looking for a place to buy air rifle pellets for a while now as they aren't cheap. I figured buying in bulk would be a cheaper alternative then just buying singles. I found the site while searching for the best place to buy pellets. They have a great range in all caliber and quantities. They were in stock and I made a very good saving. The p&p was £5.99, which, for 10 X 500 tin… Read Full Review

Uttingscustomerservice's Comment

Written on: 03/09/2013

Thank you for your email and I am sorry that the tins were dented on receipt. It is notoriously difficult to transport pellets successfully and, despite our best efforts, the couriers are not always as careful with our parcels as we would like and damage does occur.

Unfortunately, we find the weight of the tins against each other does usually contribute towards the denting. If you do have a number of tins that are particularly badly damaged, please do get in touch with us as to see what we can do to help.

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“very good”

Written on: 25/07/2013

Great service, you can also phone throughand talk to someone. Forexample I ordered a rifle scope they didnt have in stock, which I thought would take a week or so to get. However after placing order online I found that the particular scope would not be in the uk for another month. I called uttings and switched my order to another similar scope which I pomptly received the following day. No hassle no pronlems… Read Full Review

Report this review
★★★★☆

“daystate sovereign .177 air rifle pellets”

Written on: 18/07/2013 by RichKnights72 (1 review written)

Fantastic pellets, very well made, none damaged so far out of two tins!! Found to be consistently accurate with great results for vermin control and target shooting.I have only two minor gripes...they are a tad expensive, but the worst thing is the tin although the pellets appear very clean and undamaged, and come with a foam insert for protection, once you remove the strip of tape holding the lid and base secure, its very difficult to keep the lid on securely.a screw top lid would have… Read Full Review

Report this review
★★★★☆

“BSA Sweet22 3-9x40 scope”

Written on: 15/07/2013 by andrewcrofts (1 review written)

Good service from uttings' although I missed the next day delivery by 2 mins and had to wait over the week end for the scope to arrive. Be aware, when it says the deadline for next day orders is 2:30, it means just that and unless you have paid for weekend delivery, your order will arrive the following week if place on a thursday The Sweet 22 is a corking scope for the money. I already had the 6-18x40 fitted to my S400 and have loved it since I bought it some 3 years ago. I decided on the… Read Full Review

Uttingscustomerservice's Response to andrewcrofts's Review

Written on: 16/07/2013

Thank you for your comments. Unfortunately, our order processing system does automatically allocate into the following day's delivery schedule, even if it is just one minute after 2.30pm, but, if you contact us, we are reasonably flexible and can usually manually override it (depending on the time and whether the courier has actually left or not) to help you out.

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Fast efficient service. Very specific items...”

Written on: 19/06/2013 by Bobmankin (1 review written)

Fast efficient service. Very specific items required.this was the only place I was able to find my specific requirements. Very pleased with the range of products on offer… Read Full Review

Report this review
★★★★☆

“Fast reliable service carry a very good stock of air...”

Written on: 08/06/2013 by Dejay6 (1 review written)

Fast reliable service carry a very good stock of air rifle related items… Read Full Review

Report this review
★★★★☆

“Best Prices”

Written on: 08/06/2013 by grahjack (1 review written)

I required a pair of Zamberlan walking boots and Uttings were cheapest by far… Read Full Review

Report this review
overview