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Written on: 18/12/2015 by 328Vance (1 review written)
I ordered some boots which arrived straight away. However, they didn't fit. I had seen that Uttings offered collect+ returns, which is a great service. HOWEVER! It is hidden in the small print on the site that you have to pay almost £5 to return the item through collect+. I paid around that for delivery, so I feel very out of pocket. Uttings should be much clearer about their returns policy on their site I think… Read Full Review
Written on: 09/12/2013
i purchased a pair of hunter wellies. when these arrived they were 'tall'. when i tried to return them, i was advised that i would have to pay to do this. i was informed that all hunter wellies are either 'tall' or 'short' and it was my fault i had ordered the wrong ones. i have since purchased a pair of 'standard' height huntress wellies on another website… Read Full Review
Written on: 19/09/2013 by Biggy54 (1 review written)
I purchased a BSA Polytwill Gunbag from Uttings last week and I was extremely pleased with the quality of the bag and also the 1st class service I received from them, so I thought it only right I left them a glowing review to encourage prospective customers to use them..... all was well "untill" I rang Uttings 10 minutes later to ask some advice on a new BSA scope! Unfortunately I seemed to have disturbed a sales person who could not have been more disinterested if he had tried, he made me… Read Full Review
Written on: 25/07/2013
hay I collected my parcel from uttings witch was 2500 pellets and a bsa single shot mag, wen I opened the packet I had a bsa 10 shot?? and the box of pellets had been dropped on the floor loads of pellets were un useable to damaged to repare I was not happy with there handling of the pellets at all and for the single mag being a 10 shot well just shows they carnt count lmao!… Read Full Review
Written on: 09/05/2013
I purchased a pair of walking shoes from Uttings. They didn't fit so I returned them at a cost of £11 to me - this I accept as a cost of online ordering. Uttings received them 48 hours after they posted them to me and took over a week to refund me. When they eventually did refund me they tied to wriggle out of their UK Distance Selling obligation to refund the 'dispatch to me' postage too (I realise that they are only obliged to refund the cost of dispatch postage to me). When challenged… Read Full Review
Written on: 22/01/2013
Price was very competive and the delivery was exactly as advised. The sales staff advice was highly inconsistemt. One of the advisors was very unhelpful and beligerent to a point where if I did not need the product in a hurry, I would have gone elesewhere regardless of the cost saving. When I asked for advice on the size and details of the product, i was told to refer to the website, despite the whole reason for calling was to verify with a sales advisor. Very unhelpful and annoying. This was… Read Full Review
Written on: 28/04/2011
Everything was great till we atempted to send back the boots for a different type and size.
They sit on returns and it can take weeks to deal with.
They took so long that the replacements went out of stock while we waited.
In the end we went to Blacks tryed them and payed a bit more but no problems… Read Full Review
Written on: 14/12/2010
Website is 100%. Delivery of products where very quick. Had i not needed to send the product back for a replacement, I would regard uttings.co.uk very highly.
Unfortunally they are let down by very rude unhelpful staff who just don't care.
Instead of getting a replacement i just got a refund and spent a bit more time googling and found the product i was after for cheaper… Read Full Review
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