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Written on: 08/10/2014
When we visited Strada Reading, 4 of the 7 mussels in the Linguine alla Pescatora were closed and the staff didn't have a mussel cracker and didn't offer to open or replace them so I couldn't eat them. Strada have claimed that it is the natural product itself that doesn't always go to plan, no matter how they are cooked. However I about 3 days later I had about 40 mussels at Café Rouge and only 2 were closed. … Read Full Review
Written on: 04/09/2013 by Kat57 (1 review written)
Had the misfortune to visit Strada in Westfield, Stratford City where despite there being very few customers service was slow to the point of standstill. Eventually after 40 minutes waiting for 2 pizzas I managed to attract a member of staff and was told the food was being cooked again as the original order had burnt. This happens but there was no apology or information offered to let us know earlier and we were left just sitting there and how long does it take to cook a pizza. When the food… Read Full Review
Written on: 22/08/2013 by veetee (1 review written)
I visited the sheffield restaurant early weekday evening with a friend. I was impressed to find that everything on the food and drinks menu was italian (wines/ beers/spirits),however, don't expect a 'house wine'- cheapest on the menu was £15 (we settled for 2 large peronis). The interior is nice, fresh and contemporary. We ordered some sicilian olives whilst waiting for the main but paid £3.50 for 9 olives which was disappointing. We had seafood risotto and although the amount of seafood was… Read Full Review
Written on: 29/06/2013 by Tomred345 (1 review written)
Gone down hill horrendously !! Food looked cheap like it came straight from the the basic range at the local supermarket !! Burnt no flavour and small portion ! They had already brought out the wrong plates of food twice and when we said the manager had the cheek to speak to my girlfriend with disrespect and say hope your starter filled you rubbing his stomach.. Very unprofessional. The one member of staff was very polite but everything else starters mains and sides really were terrible… Read Full Review
Written on: 23/02/2013 by Ashton100 (1 review written)
When Strada 1st entered the scene a few years ago, as a chain they had much to be proud of. The food and service were excellent. In fact if i am not mistaken the restaurant was the brainchild of Richard Caring of the Ivy Roll on 6 years and now owned by venture capitalists,much has changed and regretably for the worse I have been working abroad for 18 months and on return, Carafes of complimentary filtered water- gone Real linen napkins- gone Superlative thoughtful service-gone Truly fresh… Read Full Review
Written on: 02/08/2012 by headjess (7 reviews written)
I love Italian food, especially pizza. Me and my other half have been doing the rounds trying to find out which is our fav chain Italian to eat at. We always get voucher from the MSE newsettler so we wanted to put them togood use :) After trying Ask, Prezzo and Zizzi we went to Strada and I have to say, best yet. The service was great and the food was amazing considering what it cost! We both had pizzas that were massive and a starter and wine and the bill came to under £40! Bargain! Will… Read Full Review
Written on: 04/11/2011
I fly from heathrow couple of times a year and I enjoy eating at Strada because of the food they provide. The only problem that I have is that the staff look a bit out of space, running around doing nothing much and the space is so overcrowded with so many tables!This time I was nicely surpised by the service offered by my waitress, andresa if I remember, even if she was new she apologised and went out of her way to make my stay pleasant. I would recommand the restaurant to a friend and for… Read Full Review
Written on: 01/04/2011
Absolutely dire. The starter was nice, but overpriced, and the main was completely mediocre.
We waited 5 minutes for a menu, 10 minutes for our order to be taken (only after I called the waitress over), the drinks took another 10 minutes to arrive, then the starter came about 5 minutes after that. We were left with empty plates for about 10 minutes before someone cleared them away.
We then waited half an hour for two microwaved portions of vegetarian pasta in tomato sauce (in which time the… Read Full Review
Written on: 18/02/2011 by Sussex Old Girl (1 review written)
My husband and I visted this restaurant after work for a quick pizza as we were going on to the cinema.
When we arrived there was no welcome so we sat down where we fancied. A girl did come over quickly to take our drinks order but when they came over she had made a mistake and we got an orange juice not a cranberry one.
We then waited half an hour for two pizzas and a side salad when there were only 3 other groups there.
The pizzas were very good when they came and then we got asked twice… Read Full Review
Written on: 04/10/2010
We had a fabulous time at Strada! We very nearly ended up eating at Il Bertorelli, but left after sitting at our table for 5 minutes and no one speaking to us at all!
It was my birthday and I'd gone out for dinner with my partner, the food was delicious and Jana, our waitress couldn't have been any better. Her recommendations were excellent and we even got a birthday shot of limoncello.
Definitely one to recommend and I'll certainly go to other Strada restaurants based on this one.
Thank you!… Read Full Review
Written on: 28/09/2010
2 persons ordered fish of the day (red mullet). Portion was truly abysmal, three pieces of 6cm long, 3cm wide and 1cm thick. McDonalds' kids' fish-finger menu is certainly more filling, costs abt £2.5 and comes with a toy! Strada's red mullet came with nothing apart from the cost of £14.75!!
(and to set the record straight the comparison is purely on quantity of the fish, not quality)
When we complained to the manager he admitted the portion was way too small to fill up an adult and said that… Read Full Review
Written on: 19/09/2010
We booked a table for 10 for a birthday, and found the service very slow. We were seated at 7pm and by the time we got our bill it was 10pm! Myself and my husband ordered the basket of bread as a starter which was to come with balsamic vinegar and oil, but we were kept waiting for 10 minutes to get the dips! By which time the bread went cold. To add to the disatisfaction, the main meals were very poor, and we left half of the food on the plate. Out mains were Risotto Carciofi and Risotto Frutti… Read Full Review
Written on: 04/08/2010
We have been going to a number of different Strada restaurants around the Country over the last few years and were always impressed with the service/value/quality until the last 12 months when things seem to have slipped in general. We had problems with a recent visit with a Strada in Leamington Spa and were given a money off voucher due to the issues we raised, so we decided to use it in another nearby Strada in Stratford Upon Avon a few days ago. Upon arrival we noted they were very busy at… Read Full Review
Written on: 06/10/2009
Other branches of Strada seem to be getting a pasting on this website, but the one in Wilmslow is reliably excellent - easy parking, really nice interior design, great food at good prices, unobtrusive yet attentive staff. I've also never had a problem at their other branches, and the fact you can use Tesco Deals tokens there makes it a bargain. In fact I think Strada is tha best national chain in this price range at the moment - great and really reliable.
… Read Full Review
Written on: 14/09/2009 by Angels Sin (88 reviews written)
This review is about Strada in West Hampstead.
I visited Strada at around 2pm on Saturday afternoon. It wasn't very busy but still managed to create a nice relaxing and welcoming atmosphere. We seated ourselves at a slightly wobbly table outside and were quickly welcomed with a selection of menus and told about the special lunch offer, then we were left to make our choices.
We felt the menu, wine especially looked a little expensive for the type of restaurant Strada is (the cheapest being… Read Full Review
Written on: 14/09/2009
I have had an appalling experience at Strada Birmingham ICC. First time I went to Strada I was very impressed with their service and food, however it was a different story this time. I found this waiter very rude and unhelpful from the start. Originally we just wanted to have drinks and asked a table for 7 people. He told me that we had to sit in two separate tables so I asked if it's OK to put them together, then he went "ah, not really because they are round table". At this point I had… Read Full Review
Written on: 29/08/2009
We had been to the branch outside the Festival Hall on the south bank last year, which was a better experience than at Highgate last night. The service was OK but the next table had problems getting their order. I had a pork saltimbocca, which is a fillet of pork wrapped in ham with a stuffing of sage leaves that give the distinctive taste to the dish. At the halfway stage I realised that there was no evidence of sage to be found under the ham. My wife had scallop risotto which was very oily… Read Full Review
Written on: 27/08/2009
On the plus side, the strada restaurant has a nice atmosphere and nice decor.
It took about 45m for the starter to come (and it was not worth waiting for). The waiter wasn't particularly attentive.
The food was not great. Our party complained that the pizza's, salads, and garlic bread were overly salty. Additionally, the salad had way too much vinegar. Seems like the chef is heavy handed and doesn't taste his food when cooking. All in all the food I had was quite unpleasant due to the… Read Full Review
Written on: 17/04/2009 by speakout (86 reviews written)
The service is always very efficient at Strada but the food is not always up to scratch. The Strada in Richmond as pointed out by a different reviewer is also extremely limited in space. Whilst there last month with my partner, I had to avoid being hit in the head (twice) by a person sat at the table next to us who was emphasising her conversation with her chums. We had a laugh about it at the time but really there should be more space inbetween tables, not just for privacy of diners but also… Read Full Review
" Weatherspoons in Devon " Read More
" Miistreatment of staff from manages,,,, to many manages ? " Read More
" Broughton Park, Chester, no service, never mind bad service " Read More
Written by JohnM79
" Horrible Customer Service!! " Read More
" Really good customer service " Read More