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| Accommodation | 9/10  |
|---|---|
| Customer Service | 9/10 |
| Resort | 10/10 |
| Food | 9/10 |
| Location | 9/10 |
| Value for Money | 10/10 |
| Reviewer Rating | 9/10 |
| Overall Rating | 8/10  |
Full review by
EllenGlen
on 16th Nov 2005
User Rating : 9
Respect :
0
Good Points: Excellent food with a very varied menu. Spotlessly clean. Drinks are not too expensive. Plenty of sunbeds at the pool. Fairly good evening entertainment. Friendly helpful staff (mostly).
Bad Points: Low staff numbers meant poor service at the bar. They did try to do something about this on the 2nd week. I'd have liked a coffee after dinner, but there is only one bar serving coffee in the evening, and you have to wait quite some time. Can't think of any other bad points.
General comments: The Natura Palace in Lanzarote is one of the best hotels we have stayed at, and they have the nicest reception staff I've ever come across.
There is a beautiful promenade all the way from the hotel to the village, but there is no shade from the sun for the 35/40 minute walk - wear a hat! You can stop half the way along for a drink in one of the Playa Flamingo bars. Taxis are cheap and frequent if you don't want to walk.
Some wonderful eating places in Playa Blanca, and the new Rubicon Marina has a few upper class restaurants.
We often jumped on a bus from Playa Blanca and went further north on the island. It's a great cheap way to get around. 2 Euros each to get from Playa Blanca to Puerto del Carmen.
The bar and restaurant staff seem more distant and brusk, but they work like Trojans. We Brits wouldn't put up with the staff shortages. They just get on with it and work harder! When you catch them at a quiet point they are very friendly though.
Rooms have a mini-bar. Not too expensive. You get charged if you empty out their stuff and use your own, but they don't charge if you use at least something of theirs.
Safety deposit boxes are near reception and not in the rooms.
Life does run at a very slow pace here, so try not to get impatient when things don't move as quickly as you might want. The more laid back you act, the more that way of life becomes really attractive.
Best Paella is in a restaurant called Casa/Cura in Haria. Part of a buffet lunch. All you can eat for 7 Euros with a jug of Sangria.
EllenGlen's review and ratings | 378 words
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