Dolphin Bathrooms Dolphin Special Care Bathrooms Reviews

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1.8 stars
Average rating for this product is: 1.8 out of 5

From 1 rating and 8 reviews

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Average Ratings for Dolphin Bathrooms Dolphin Special Care Bathrooms

  • Customer Service2.9 stars
  • Quality of website3.3 stars
  • Value for Money1.6 stars
  • Reviewer Ratings1.8 stars
  • Overall Rating1.9 stars

8 Reviews For Dolphin Bathrooms Dolphin Special Care Bathrooms

  • tameshk 11th May 2009

    Reviewer rating: 5 stars


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    Bad Points: None


    General comments: Excelent Desiner from Dolphin Bathrooms that showed me the final look by computer (CAD). Looked after and kept infomed of progres from design, surveyor, delivery, project manager and fitters.

    I think we live in a country of complaints. When everything is good and to the high standard, no one writes or gives their opinion. Well here is mine. I was so pleased with Dolphin Bathrooms that I had my second bathroom done by them. I want my bathroom done by a company that gives the guarantees and is well established (Especially in this market). The fitters were polite and professional with good skills. If there were any problems, I was kept informed and the best thing was that I had use of WC and hot water every night. I defy anyone that can find a plumber, fitter, tiller, electrician and contractor that will give a one day guarantee never mind a one year that is given by Dolphin. I have had more horror stories in the past about independent contractors. There are complains about British gas, BT, British Airways and all major companies. Do you find people stop using them.. No! So I preferred to use a reputable company DOLPHIN BATHROOMS for supply and fit of my 2 Bathrooms. I have and I will recommend them to everyone.

  • DESW Rank: Lance Corporal 9th Apr 2009

    Reviewer rating: 2.5 stars


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    We decided to go for the half price sale offer on the Dolphin Special Care Bathrooms. Designer came round and spent a good while with all the usual patter etc. Came up with a design that was OK and would be a bit of a change from our bathroom as was. We had a large bath and bit of wasted space, as we use the shower in it more than anything, but still wanted to have a bath option. He moved the sink into the corner at the end of the bath and everthing seemed fine, then asks for the desposit. Thoug ...

  • Guest 1st Apr 2009

    Reviewer rating: 0 stars


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    Dolphin Bathrooms sounded so good, the salesman was excellent and the surveyor was very thorough. Then it all went wrong - I am so disappointed with their service, our bathroom which was ghastly before is not much better now. We have had to chase them up all the way - they have now looked at it and said it should all be done again. What a joke - the person who did it the first time is coming back to do it again so why will it be any better the second time around. I despair, they havent got a ...

  • Guest 1st Jul 2008

    Reviewer rating: 5 stars


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    My mother is in her eighties and needed a walk in shower. After reading all the bad reviews on here I dreaded the outcome but how wrong I was.
    The adviser was great, yes Dolphin are expensive. However the parts arrived on time as notified to us by Dolphin Customer Service, the installation date was on time, again as notified by Dolphin Customer Service and the fitter could not have been better.
    Dolphin did not put a foot wrong very impressive - well done Dolphin.

  • lrkhad04 11th Jun 2008

    Reviewer rating: 0 stars


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    My advice is: don't even go there! We called a designer out (an evening appointment), for a start he was half an hour late. He said he would take measurements and he would go away and do the estimate and design as it was getting late. We said it was OK. Anyway on leaving he promised to get back about the quote.
    Two weeks on and still no quote from them so I decided to chase up. They said they'll get in touch with the designer to find out why. Few days later and still no quote! I contacted them a ...

  • GemmaLong 11th Jan 2007

    Reviewer rating: 1 stars


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    Spent £7000 on a bathroom that took almost a year to fit, and had to fight for a £600 discount for over half a year. Just received the cheque from Dolphin Bathrooms today. Useless customer service. Useless fitters.

  • JEB 25th May 2006

    Reviewer rating: 0.5 stars


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    I am not impressed with Dolphin Bathrooms. I found respect and customer care to be very poor. I didn't get as far as having the bathroom planning and installation stage, as the Salesman refused to attend the initial appointment because my husband would not be present!

    My husband had left the planning and organising of the bathroom to me, as I am the one with the disability. The salesman treated me as If I was some 'little woman' who couldn't make any decisions without her husband's nod of app ...

  • Cenfus Rank: Lance Corporal 15th Nov 2005

    Reviewer rating: 0.5 stars


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    My parents, in their eighties, urgently needed a new invalid-safe bathroom to be installed so that my father could be discharged from hospital, and go home.

    I approached people that I took to be experts - Dolphin Special Care - to do the job.

    Dolphin Special Care sited a"fused spur" to my parents' spa-bath in a place which disquieted me.
    Dolphin told me that the spur should be "switched off when the bath is not in use"; though how they imagined that my mother might have done this isn't ...