Interactive Resorts Reviews

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★★★★☆
4.4 / 5
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★★★★☆

“Professional, patient & personable”

Written on: 12/07/2014

After dealing with various different online ski companies I was starting to get frustrated by lazy, unapproachable and sometime aggressive staff who seemed to lack any real knowledge of properties or resorts. However, I've been dealing with a lovely lady @ Interactive Resorts after finding the website 'Catered Ski Holidays' when searching for properties in Les Arcs. Right from the initial On-Line chat I knew she was going to be able to help me. She was quick to react to our requirements… Read Full Review

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★★★★☆

“poor chalet ”

Written on: 24/03/2014 by wpSchwartz1988 (1 review written)

I rate Interactive Resorts as a company but if they offer you anything operated by ski france decline as I have found this particular ski operator to be terrible! Next year I have told them not to offer us anything from ski france. I gather our views are shared by others!… Read Full Review

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Interactive-Resorts's Comment

Written on: 24/03/2014

Hi,

We were sorry to hear that your chalet did not meet your expectations. We would be grateful if you could pop over a brief description of what went wrong and we can take a look into this for you.

The Interactive Resorts team.

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★★★★☆

“Booking in Morzine ”

Written on: 18/10/2013 by AndyKaye7 (1 review written)

Very good service..quick efficient and helpful...would use them again… Read Full Review

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★★★★☆

“Very impressed”

Written on: 03/10/2013

I completed the enquiry form last thing last night. Someone called me first thing in the morning with a detailed quote, including room details, flight options and ski passes if required. It is so refreshing to have someone on the other side of the line knowing what they are doing and be happy to provide the service required. I only wish amex or credit card payments didn't incur extra fees. Otherwise great service… Read Full Review

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★★★★☆

“First time; quick response, great service. Thanks Alice!”

Written on: 06/09/2013 by JennyLee88 (1 review written)

I first used Interactive Resorts earlier this year to make a booking for 10 people in France. Dealing with the advisor couldn't be better. She came up with tailored deals to suit our needs and also some alternative options to give us more choice. Bookings for 10 people are never easy, and there was quite a lot of back and forth. She was incredibly helpful throughout the process and also very patient. I never had the impression that she was after a hard and fast sale, and she was always… Read Full Review

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★★★★☆

“Friendly and Helpful Staff - Client area needs improving”

Written on: 03/09/2013 by WillBirchall (1 review written)

This is my first experience of using Interactive Resorts. I have booked a skiing holiday to Les Deux Alpes for 8 people and chose the company because they came to us with the best deal based on my requirements for the holiday. The deal was 'overlooked' by other companies, who only mentioned it when we mentioned interactive resorts had told us the chalet was available. My contact at the company was extremely friendly and helpful. She was understanding of my need to negotiate on the price a… Read Full Review

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★★★★☆

“Did the usual google search and came up with lots of...”

Written on: 25/08/2013

Did the usual google search and came up with lots of options, she took my problems away and came up with some great advice… Read Full Review

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★★★★☆

“Help personified!”

Written on: 02/08/2013 by AngieWall (1 review written)

As soon as you go to the website a friendly 'chat box' pops up offering to help. No sooner had I typed in what I was looking for - a suggestion came up. When it wasn't quite right, on speaking directly it was all sorted and I was booked within 24 hours! It would have been done quicker if I'd been more available. Great service… Read Full Review

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★★★★☆

“chalet le cedre blanc meribel December 2012”

Written on: 09/01/2013 by lisacoops (1 review written)

Booked this for a group of 10 through interactive resorts, they were brilliant and really helpful as initially we were a larger group and all our booking had to be changed 3 months before we travelled; Sarah was so helpful and managed to find us this chalet. We were there over the New Year and it was fabulous, only reason its not getting 5 stars is because of the size of the bathrooms, well appointed and brand new but very small; also no mid week towel change that we would have liked. We had… Read Full Review

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★★★★☆

“Ski Holiday Zermatt 2012 Chalet Lara”

Written on: 05/01/2013 by carolbisset (1 review written)

The Resort Our group of 8 adults and an infant comprised 5 skiers (intermediate and advanced) and 3 boarders. Zermatt’s wide cruising runs on the glacier and narrower runs through the trees suited the skiers very well but there were quite a lot of linking paths that were unpleasant for the boarders. The scenery was lovely and snow conditions excellent. The runs aren’t very challenging unless you opt to go off piste. The runs labelled as blacks were more akin to reds in France. There… Read Full Review

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★★★★☆

“Skiing for the first time in 18 years...”

Written on: 10/09/2012

Having somehow managed to put off booking a ski holiday for 18 years I was slightly nervous of booking the right resort, chalet, ski hire etc. I needn't have worried as the staff at Interactive Resorts guided me through the process. It was great to talk to someone who had spent a season at the resort - not only did they give me detailed information on the skiing itself, but also on the best places to eat and drink for the equally important apres ski! As a poor flier I also wanted advice on a… Read Full Review

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★★★★☆

“I booked ski resort accommodation through this...”

Written on: 04/04/2011 by Brandon Kane (10 reviews written)

I booked ski resort accommodation through this website. It seemed convenient at first until I realised Interactive were just agents. This turned out to be a good one stop shop allowing me to browse prices from different operators and I ended up renting a chalet from Powder White Ltd. The process was simple enough and the good thing is I was able to communicate directly with the operator after I booked which was better trying to go through the man in the middle. What I liked most about this site… Read Full Review

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★★★★★

“Booked with Interactive Resorts a couple of times now...”

Written on: 04/06/2009 by froominator (1 review written)

Booked with Interactive Resorts a couple of times now and had a good service from initial enquiry right through to service in resort.

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★★★★★

“Good overall service from Interactive Resorts. The...”

Written on: 08/04/2009 by maryslatte (1 review written)

Good overall service from Interactive Resorts. The sales rep knew the chalet very well and everything went smooth. Specially liked the online client area… Read Full Review

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★★★★★

“I booked to go boarding at Val D'Isere in early...”

Written on: 28/02/2006 by Olguita (1 review written)

I booked to go boarding at Val D'Isere in early February. I got a great late deal - Catered Chalet and flights - through www.catered-chalet-holidays.co.uk. The website was easy to use and really good for comparing prices week by week. I was pretty fleixble with when I was going so it meant that I was not tied down to a specific date. When I phoned the sales team to book, they were superb and found me a better deal than I had in mind. I'll definately be using them again and I would recommend… Read Full Review

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