Interactive Resorts Reviews

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Latest Reviews

“Great customer service”

★★★★★

written by Davonk326 on 27/09/2017

I have booked with interactive resorts twice. Last year we stayed at a fantastic chalet in Meribel where the food and accomodation were excellent. They gave us a wide selection of chalets to choose from and great advice. I would consider booking with interactive resorts again!

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“Fantastic customer service!”

★★★★★

written by palehorses on 14/09/2017

I called Interactive resorts to book a chalet for Christmas week. Had quite a specific criteria and also somewhere that would accept our dog. The person I dealt with was jut wonderful in the way she handled the enquiry, it was a fantastic customer service! She came back with some excellent options, around 8 in total and we went ahead and booked. Now looking forward to a week in our huge chalet with a Jacuzzi on the terrace.

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“Second time lucky”

★★★★★

written by YolandiB on 14/09/2017

This year as I was talking to my husband about booking the next trip and email arrived in my inbox from the person I dealt with - right on time for us to book our next holiday at the end of the year. Louisa has been extremely professional and very patient with all my loads of questions and changes and in the end got the best deal and best location for us for our ski trip. The last holiday we booked with them beginning of 2017 was one of our best yet, everything was seamless and no issues at all. I can highly recommend the person I dealt with and the company for great service and a stress free ski trip.

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“Excellent service”

★★★★★

written by Jenniecros1 on 13/09/2017

Excellent service from the person I dealt with who went above and beyond to find a ski holiday thst suited our party and budget. I was given a selection of chalets and resorts to choose from and the whole booking process was painless and trouble free! Nothing was too much trouble for the person I dealt with and her attention to detail was first class!

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“Easy Booking Group Skiing”

★★★★★

written by Bryson100 on 13/09/2017

Having been responsible for booking our group ski holidays for many years, I was delighted to find Interactive Resorts recently. From the first contact to securing the booking I always received very prompt and professional treatment. The adviser I dealt with provided chalet choices for our peak season skiing holiday for 14, and was knowledgeable in both her resort and chalet recommendations. The booking process itself was also very smooth, and within a few days all was secured and my group are looking forward for much of the same when we get to our destination.

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“The best holiday agents I have dealt with”

★★★★★

written by GeorginaJohnson on 12/09/2017

I have just booked a ski holiday for 14 of us with interactive resorts and in particular the person I dealt with. The person I dealt with made the whole process very easy and was extremely patient with me when I was trying to get our group to commit! I would highly recommend the company and obviously in particular the person I dealt with, we've not been on our trip yet but so far interactive resorts have been the easiest and friendliest travel agent I have dealt with.

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“Very Helpful”

★★★★★

written by sarahcheek123 on 12/09/2017

From the first time i spoke to the person I dealt with at interactive resorts the whole booking was made easy and simple, she is very helpful and a pleasure to talk to on the phone, other people i spoke to when i rang in was also very helpful i was sent though lots of chalets with all my requests i have used this company before i have recommended to friends and look forward to using them again. Many thanks

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“Get yoru wallet stolen, or go with Interactive, the same ”

★☆☆☆☆

written by 246Hamilton on 16/03/2017

I read many reviews about this 'lot'! Many say, great when you book - (the sale) and great when you arrive (different company in our case). In the middle, however, shocking! Indeed its true. 1st, the miserable people charge you a credit card fee! How else do they make their margin, they are only the middle man! Its not even a token fee like BA for example it 2% of your holiday. Then they sell you extras! Sorry, let me put that correctly, if you want to buy their extras they will sell them to you for more than you can pay directly! So, here is the deal. Want so Skis? Well buy direct with Intersport in resort with 30% discount. Or buy with Interactive who will tell you they have a shop opening 30 minutes before Intersport, and fleece you for the privilege. The problem.. its the same shop, its not open 30 minutes before and you just feel like someone who has their wallet stolen. BUY DIRECT WITH SKI TOTAL! Cut our the middle man!!!!!

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“Five star so far”

★★★★★

written by crDevine430 on 10/12/2014

Although I have only gone through the booking process for our group, I am really impressed with the friendly and efficient service. The person who found the holiday for us carried out a lot of research based on our criteria and came up with several options any one of which would have been fine. We made a subsequent change to the original booking and again it was dealt with quickly and efficiently.

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“Review”

★★★★☆

written by Zane297 on 14/11/2014

The adviser from Interactive was very good to deal with - honest, unassuming, to the point and so very pleasant. Good timing in getting back to us with information, respected our need to use email for all comms leading up to the close, worked hard to provide answers to our detailed questions and also worked hard to meet our budget requirements. Only missed a 5 star because, in effect, we haven't had the Holiday yet ;-)

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“So far so good! Have only booked it so far but...”

★★★★★

written by on 23/08/2014

So far so good! Have only just booked ithe holiday so far but excellent service up 'til now. Quick response & answers to all my queries.

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“Professional, patient & personable”

★★★★☆

written by on 12/07/2014

After dealing with various different online ski companies I was starting to get frustrated by lazy, unapproachable and sometime aggressive staff who seemed to lack any real knowledge of properties or resorts. However, I've been dealing with a lovely lady @ Interactive Resorts after finding the website 'Catered Ski Holidays' when searching for properties in Les Arcs. Right from the initial On-Line chat I knew she was going to be able to help me. She was quick to react to our requirements, helpful with other possibilities and when we finally ended up speaking on the phone she came across as very professional yet friendly too. I had lots of questions but she was very patient with me and I didn't feel rushed or pressured into booking quickly (despite it being half term next year). Now I've booked, all the confirmations are housed in their Online Client area which I can access anytime. Overall, it was a good experience dealing with this person and this company. I just hope the holiday matches up now!!

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“Can not wait!”

★★★★★

written by XavierAndrews on 10/06/2014

as complete novices I had no idea where to go for our first ever family ski trip. Interactive Sports are amazing and extrmely helpful and now we can not wait until next year for this trip. I shall be writing a furhter review after this trip end of Jan 15 - we feel confident we will not be dissapointed..

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“ Excellent professional service”

★★★★★

written by AnnetteMayhew on 20/05/2014

I was searching for a suitable ski holiday for a group of 5 adults. All with different needs and requirements. As we all know searching the web can be a bit of a nightmare. The ' online chat' person started asking questions and I did think it was a bit unnecessary. I went with it and explained what I was looking for. Very quickly I was e mailed some options and then I had e mail and telephone contact with someone trying to find a suitable resort and chalet. After only a couple of days and hard work by the representative we came up with a good option. The service from both members of staff was polite, patient, professional and helpful. Like previous reviewers, I liked the fact that I never felt that I was being pushed into making any rushed decisions. The ski trip is next January and hopefully it will be as expected. I have a good feeling that it will be !

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“Genuine 5 star service from a company that care.”

★★★★★

written by Sutton257 on 17/05/2014

Being a seasoned skier in my forties I have gained considerable experience researching holiday destinations and accommodation for myself, my partner and parties of friends both large and small and have had the (occasionally dubious) pleasure of dealing with a varied number of companies offering packages from budget to luxury and most options between, Generally the level of service received is acceptable, though rarely more, with questions raised being answered and usually little or no effort by whatever company concerned to keep in touch after initial contact unless prompted to do so by me. Having recently had the genuine pleasure of dealing with and now booking the first of next years adventures with Interactive Resorts I will be using her as my first and last port of call for all future ski holiday requirements. She has been courteous, patient and professional from my initial tentative enquiry to my eventual booking of the holiday. Everything she promised she has delivered, she has accommodated my numerous requests for information on destinations and dwellings professionally and attentively and has politely stayed in contact with me without ever becoming a nuisance or coming over as pushy. She even changed my chosen holiday destination after I had booked and paid my deposit without the merest hint of a fuss and in a way that left me feeling that my satisfaction was her genuine number one priority. I cannot thank her enough for the way in which she has looked after me and I would thoroughly recommend anyone looking for assistance when booking their next skiing holiday to contact her at Interactive Resorts. I am positive you will not be disappointed.

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“poor chalet ”

★★★★☆

written by wpSchwartz1988 on 24/03/2014

I rate Interactive Resorts as a company but if they offer you anything operated by ski france decline as I have found this particular ski operator to be terrible! Next year I have told them not to offer us anything from ski france. I gather our views are shared by others!

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Interactive-Resorts's Comment

Written on: 24/03/2014

Hi,

We were sorry to hear that your chalet did not meet your expectations. We would be grateful if you could pop over a brief description of what went wrong and we can take a look into this for you.

The Interactive Resorts team.

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“Flawless service from the start”

★★★★★

written by Woodley92 on 27/02/2014

I was invited to chat with an online rep as soon as I visited the site, I acepeted (but continued my own search, after not having much luck in the past). This was certainly not the case here, the online rep was so helpful asking all the right questions to find out exactly what I was looking for, he promised that I would receive an email the next day with suggestions that matched what I was looking for. The email came really early and was exactly what I was looking for, from then on I was dealing with a rep, she was quick with replies, quick to grasp what we wanted and happy to help. I am so impressed with interactive resorts, being a first time customer I really could not have asked for more, even now I feel i could email with any queries I have with no problem at all. We have booked a holiday catering to the needs for a group of 12 and all of us are over the moon, I feel that speaks for itself. Thank you interactive resorts.

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“Very Impressive”

★★★★★

written by on 05/02/2014

Was contacted immediately on looking at the site and from there on in I was very impressed with the service. I chopped and changed our requirements and received only patient and knowledgeable service, enabling me to find the right Chalet, in the right resort, with the minimum of effort from my end. Top work. Happy to recommend.

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“Family Ski Holiday Sorted!”

★★★★★

written by michelebailey on 03/02/2014

Thanks to all the help and comprehensive advice provided by Jonny Morton, I've managed to book our family Christmas ski holiday for 14, everyone with their own requirements and needs catered for. I'm grateful for the appropriate options offered by Jonny and think we have found the perfect chalet, at the right budget, to suit the whole family and all the age groups.

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“Effortless and Efficient”

★★★★★

written by dralexbarber on 31/01/2014

Usual expertise. Jonny is as ever familiar with the resort because he ski's and know them better than I and I've done my fair share.

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Asked by Anau on 19th August 2017 Report this content
We are canadiens trying to book a holiday. We havé already encountered 2 sites that looked real for Verbier but with more questions unanswered. Is interactive ressorts a réal travelling agency?  Can we assume that the pictures shown are real? Is the food Cathering good? Any reviews would Help to ease our minds. Thank you in d'avance

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