Interactive Resorts Reviews

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★★★★☆
4.4 / 5
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Latest Reviews

★★★★★

“Great customer service”

Written on: 27/09/2017 by Davonk326 (1 review written)

I have booked with interactive resorts twice. Last year we stayed at a fantastic chalet in Meribel where the food and accomodation were excellent. They gave us a wide selection of chalets to choose from and great advice. I would consider booking with interactive resorts again!… Read Full Review

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★★★★★

“Fantastic customer service!”

Written on: 14/09/2017 by palehorses (1 review written)

I called Interactive resorts to book a chalet for Christmas week. Had quite a specific criteria and also somewhere that would accept our dog. The person I dealt with was jut wonderful in the way she handled the enquiry, it was a fantastic customer service! She came back with some excellent options, around 8 in total and we went ahead and booked. Now looking forward to a week in our huge chalet with a Jacuzzi on the terrace… Read Full Review

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★★★★★

“Second time lucky”

Written on: 14/09/2017 by YolandiB (1 review written)

This year as I was talking to my husband about booking the next trip and email arrived in my inbox from the person I dealt with - right on time for us to book our next holiday at the end of the year. Louisa has been extremely professional and very patient with all my loads of questions and changes and in the end got the best deal and best location for us for our ski trip. The last holiday we booked with them beginning of 2017 was one of our best yet, everything was seamless and no issues at… Read Full Review

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★★★★★

“Excellent service”

Written on: 13/09/2017 by Jenniecros1 (1 review written)

Excellent service from the person I dealt with who went above and beyond to find a ski holiday thst suited our party and budget. I was given a selection of chalets and resorts to choose from and the whole booking process was painless and trouble free! Nothing was too much trouble for the person I dealt with and her attention to detail was first class!… Read Full Review

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★★★★★

“Easy Booking Group Skiing”

Written on: 13/09/2017 by Bryson100 (1 review written)

Having been responsible for booking our group ski holidays for many years, I was delighted to find Interactive Resorts recently. From the first contact to securing the booking I always received very prompt and professional treatment. The adviser I dealt with provided chalet choices for our peak season skiing holiday for 14, and was knowledgeable in both her resort and chalet recommendations. The booking process itself was also very smooth, and within a few days all was secured and my group are… Read Full Review

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★★★★★

“The best holiday agents I have dealt with”

Written on: 12/09/2017 by GeorginaJohnson (1 review written)

I have just booked a ski holiday for 14 of us with interactive resorts and in particular the person I dealt with. The person I dealt with made the whole process very easy and was extremely patient with me when I was trying to get our group to commit! I would highly recommend the company and obviously in particular the person I dealt with, we've not been on our trip yet but so far interactive resorts have been the easiest and friendliest travel agent I have dealt with… Read Full Review

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★★★★★

“Very Helpful”

Written on: 12/09/2017 by sarahcheek123 (1 review written)

From the first time i spoke to the person I dealt with at interactive resorts the whole booking was made easy and simple, she is very helpful and a pleasure to talk to on the phone, other people i spoke to when i rang in was also very helpful i was sent though lots of chalets with all my requests i have used this company before i have recommended to friends and look forward to using them again. Many thanks … Read Full Review

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★☆☆☆☆

“Get yoru wallet stolen, or go with Interactive, the same ”

Written on: 16/03/2017 by 246Hamilton (1 review written)

I read many reviews about this 'lot'! Many say, great when you book - (the sale) and great when you arrive (different company in our case). In the middle, however, shocking! Indeed its true. 1st, the miserable people charge you a credit card fee! How else do they make their margin, they are only the middle man! Its not even a token fee like BA for example it 2% of your holiday. Then they sell you extras! Sorry, let me put that correctly, if you want to buy their extras they will sell them… Read Full Review

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★★★★★

“Five star so far”

Written on: 10/12/2014 by crDevine430 (1 review written)

Although I have only gone through the booking process for our group, I am really impressed with the friendly and efficient service. The person who found the holiday for us carried out a lot of research based on our criteria and came up with several options any one of which would have been fine. We made a subsequent change to the original booking and again it was dealt with quickly and efficiently… Read Full Review

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★★★★☆

“Review”

Written on: 14/11/2014 by Zane297 (1 review written)

The adviser from Interactive was very good to deal with - honest, unassuming, to the point and so very pleasant. Good timing in getting back to us with information, respected our need to use email for all comms leading up to the close, worked hard to provide answers to our detailed questions and also worked hard to meet our budget requirements. Only missed a 5 star because, in effect, we haven't had the Holiday yet ;-)… Read Full Review

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★★★★★

“So far so good! Have only booked it so far but...”

Written on: 23/08/2014

So far so good! Have only just booked ithe holiday so far but excellent service up 'til now. Quick response & answers to all my queries… Read Full Review

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★★★★☆

“Professional, patient & personable”

Written on: 12/07/2014

After dealing with various different online ski companies I was starting to get frustrated by lazy, unapproachable and sometime aggressive staff who seemed to lack any real knowledge of properties or resorts. However, I've been dealing with a lovely lady @ Interactive Resorts after finding the website 'Catered Ski Holidays' when searching for properties in Les Arcs. Right from the initial On-Line chat I knew she was going to be able to help me. She was quick to react to our requirements… Read Full Review

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★★★★★

“Can not wait!”

Written on: 10/06/2014 by XavierAndrews (1 review written)

as complete novices I had no idea where to go for our first ever family ski trip. Interactive Sports are amazing and extrmely helpful and now we can not wait until next year for this trip. I shall be writing a furhter review after this trip end of Jan 15 - we feel confident we will not be dissapointed… Read Full Review

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★★★★★

“ Excellent professional service”

Written on: 20/05/2014 by AnnetteMayhew (1 review written)

I was searching for a suitable ski holiday for a group of 5 adults. All with different needs and requirements. As we all know searching the web can be a bit of a nightmare. The ' online chat' person started asking questions and I did think it was a bit unnecessary. I went with it and explained what I was looking for. Very quickly I was e mailed some options and then I had e mail and telephone contact with someone trying to find a suitable resort and chalet. After only a couple of days and… Read Full Review

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★★★★★

“Genuine 5 star service from a company that care.”

Written on: 17/05/2014 by Sutton257 (1 review written)

Being a seasoned skier in my forties I have gained considerable experience researching holiday destinations and accommodation for myself, my partner and parties of friends both large and small and have had the (occasionally dubious) pleasure of dealing with a varied number of companies offering packages from budget to luxury and most options between, Generally the level of service received is acceptable, though rarely more, with questions raised being answered and usually little or no effort by… Read Full Review

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★★★★☆

“poor chalet ”

Written on: 24/03/2014 by wpSchwartz1988 (1 review written)

I rate Interactive Resorts as a company but if they offer you anything operated by ski france decline as I have found this particular ski operator to be terrible! Next year I have told them not to offer us anything from ski france. I gather our views are shared by others!… Read Full Review

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Interactive-Resorts's Comment

Written on: 24/03/2014

Hi,

We were sorry to hear that your chalet did not meet your expectations. We would be grateful if you could pop over a brief description of what went wrong and we can take a look into this for you.

The Interactive Resorts team.

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★★★★★

“Flawless service from the start”

Written on: 27/02/2014 by Woodley92 (1 review written)

I was invited to chat with an online rep as soon as I visited the site, I acepeted (but continued my own search, after not having much luck in the past). This was certainly not the case here, the online rep was so helpful asking all the right questions to find out exactly what I was looking for, he promised that I would receive an email the next day with suggestions that matched what I was looking for. The email came really early and was exactly what I was looking for, from then on I was… Read Full Review

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★★★★★

“Very Impressive”

Written on: 05/02/2014

Was contacted immediately on looking at the site and from there on in I was very impressed with the service. I chopped and changed our requirements and received only patient and knowledgeable service, enabling me to find the right Chalet, in the right resort, with the minimum of effort from my end. Top work. Happy to recommend… Read Full Review

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★★★★★

“Family Ski Holiday Sorted!”

Written on: 03/02/2014 by michelebailey (1 review written)

Thanks to all the help and comprehensive advice provided by Jonny Morton, I've managed to book our family Christmas ski holiday for 14, everyone with their own requirements and needs catered for. I'm grateful for the appropriate options offered by Jonny and think we have found the perfect chalet, at the right budget, to suit the whole family and all the age groups. … Read Full Review

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★★★★★

“Effortless and Efficient”

Written on: 31/01/2014 by dralexbarber (1 review written)

Usual expertise. Jonny is as ever familiar with the resort because he ski's and know them better than I and I've done my fair share… Read Full Review

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