Bridgfords Reviews - www.bridgfords.co.uk

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Latest Reviews

★☆☆☆☆

“Steer clear of Bridgefords”

Written on: 05/05/2016 by Emiliano279 (1 review written)

On two separate occasions my Daughter has tried to make appointments to view properties for sale with Bridgefords. On both occasions they have insisted she has an interview with their mortgage advisor even though she has a mortgage offer in place. I contacted the branch manager on her behalf and was shocked by how extremely rude and patronising he was. Bridgefords are driven by commissions and not by customer service. I shall take legal advice, because as far as I am aware Estate agents have a… Read Full Review

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★☆☆☆☆

“Disgusting behaviour from a manager ”

Written on: 13/04/2016 by trooper41 (1 review written)

My friend recently had a branch manager enter her home to provide a valuation on her property. The experience she received in her own home disgusted me. A branch manager mocking her, terrible attitude and making her feel very uncomfortable in her own home. Bridgfords as a professional business should be ashamed to employ this manager. Disgusted!!… Read Full Review

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★☆☆☆☆

“unprofessional, false statements about property, unhelpful”

Written on: 10/04/2016 by 298Churchill (1 review written)

Unprofessional and the staff themselves contradicting each other. Other specifications on the advert and the staff argues and contradicts those specifications. Unhelpful - they manage a flat, but they do not know who is the management company of the building of that flat - so much support and help. Compared with other agencies, certainly their service, support, knowledge of the property they deal with, is very very poor. Compare their charging fees with other agents as well. I would never… Read Full Review

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★☆☆☆☆

“Support Office is All Powerful!”

Written on: 06/04/2016 by Kadyng400 (1 review written)

As a private landlord I have had good service from Bridgefords in the past, indeed I have just rented 2 properties through them and recently purchased an other to add to my portfolio. This has not been listed on the website and whilst I appreciate things can go wrong it is totally impossible to talk to the local office only your 'support' hub. What a mess, spoken to 4 different people today, the Halifax office hasn't phoned back and I would say your customer service borders on rude and… Read Full Review

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★★★★★

“Bridgfords, Halifax were great for us”

Written on: 09/03/2016 by Traceydag (1 review written)

We had tried to sell our home on and off for quite a while through different estate agents. They all appeared to lose interest after a while and become complacent, not bothering to keep us in the loop with any progress Bridgfords were completely different. We had mostly one agent assigned to us and he was great, keeping us informed of everything. He was always positive and giving appropriate advice. They managed to find us a buyer, where no one else could. The sale hasn't been the most forward… Read Full Review

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★★★★★

“thankyou Bridgefords”

Written on: 09/03/2016 by ztGomez43 (1 review written)

I would like to thank the staff at Bridgefords in Lowton for selling our house and also for keeping us informed of everything that was going on.our solicitor was slow moving but Bridgfords kept them on there toes.so thank you… Read Full Review

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★☆☆☆☆

“Terrible Service”

Written on: 14/02/2016 by asha7894 (1 review written)

I rented a flat of bridgefords. in the two and a half years i lived there not one problem was resolved. there was mold in the bedroom. a window was broken and the front door would jam shut so you could not get out. now that i have moved it has taken two and a half months for them to almost get my bond returned to me. i still haven't gotten my bond back. there service is terrible and i would not recommend unless you wanted hassle for years afterwords. they cant communicate with each other… Read Full Review

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★★★★☆

“Really good start so far”

Written on: 13/02/2016 by Sibs0707 (1 review written)

My boyfriend and I have dealt with the agents from Newcastle office so far and to be honest we have never had a good letting agency like this one in the past. From the day we looked for a house to the day we've had important issues to deal with, they have been very efficient, professional and quick! Very pleased with them so far and would definitely recommend it… Read Full Review

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★☆☆☆☆

“Hi, How unprofessional it is that I've had set up...”

Written on: 11/02/2016 by milo12345678 (1 review written)

Hi, How unprofessional it is that I've had set up viewing flat to rent for 1 week and when the day came, at the morning, the same day, I've got a call that I should bring passports and some prove of my actual accomodation. The same day, when I was at work and after that I suppose go to viewing flat (I was talking with the lady from agency couple of time during week). Later on when I finished my work, 1 hour before viewing I've got a call that I can't see flat therefore thay don't have a key… Read Full Review

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★☆☆☆☆

“Shocking”

Written on: 04/02/2016 by AngelinaCoyle390 (1 review written)

After signing with Bridgfords Altrincham a viewing day was agreed for 3 weeks later. Only started sending confirmations nearer the viewing day and out of the ones stated only 2 of 8 attended. Probably fictitious viewers. No calls returned, promises unfulfilled, wrong confirmation dates sent to viewers, very unprofessional, big mistake going with these people, I have been trying to cancel with them for 2 days and no one will return my calls or emails. I now have to go into the branch to cancel… Read Full Review

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★☆☆☆☆

“The Mr Bean of Estate Agents !”

Written on: 11/01/2016 by Brooks138 (1 review written)

I would recommend that sellers are very aware of what appears to be the practice of Bridgefords Chorley of overvaluing your property and then within weeks asking you to reduce the price. Within 6 weeks and 1 viewing of my mother's property the office asked us to reduce the price. This was followed within the next few weeks with further requests and no viewings. The staff called the day before an arranged 'open day' to inform us of the event which again resulted in no viewings. We were told the… Read Full Review

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★☆☆☆☆

“Do Not touch”

Written on: 11/01/2016 by zeHumphries398 (1 review written)

Used the service to let out a property, tenants were constantly behind in paying rent and their idea of following their duty to protect the landlord was to send them a letter saying they haven't paid, clearly doesn't work as I'm still owed rent and the tenants have disappeared leaving the property in a complete state. Do Bridgfords care? Not in the slightest. I just wonder what exactly I was paying them for, the fee for the service provided is extortionate. As a first time landlord I took… Read Full Review

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★☆☆☆☆

“Unprofessional staff offering just pure lip service. ”

Written on: 04/01/2016 by ronnie74 (1 review written)

After Using their letting service and paying the up front reservation fee. We were told that the property was available for 2years ( perfect whilst our employment contract in Darlington was for this length of time) we were assured this was the case and the landlord would take the house off the market once we moved in . WRONG! Numerous phone calls to the office asking why sign was still up the replies varied from ," someone is going to remove it as left up in error "" oh erm I will call you… Read Full Review

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★★☆☆☆

“not to be trusted”

Written on: 23/12/2015 by Jaxsonl136 (1 review written)

after selling the property myself within one week of it going on market I rang the walkden branch from turkey whilst I was on holiday to take my property off the market because of the 14 day cooling off period thus saving my self from paying full fee 2000£ +vat i was well within my rights to do this where I would incur only admin fees and advertising fees 850£ +vat after several unsuccessful calls and e mails the cooling off period finished and I had to pay full fees, after banging my head… Read Full Review

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★★★★★

“Sale of holiday home”

Written on: 19/11/2015 by Stuart_March (1 review written)

I was very happy with the level of service provided by Bridgfords in Richmond, the staff were very helpful and pleasant. They dealt with he sale of my holiday home very well. They were all very helpful and communicative and I would have no problem recommending them. The only downside was the charge which I thought was a little expensive… Read Full Review

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★☆☆☆☆

“WARNING Do Not Use Bridgfords”

Written on: 17/11/2015

Bridgford's lettings in Manchester are the most horrific and unprofessional organisation in the World ! If I was the general manager of that branch I would be utterly embarrassed by the lack of customer service. I have requested on a number of occasions that the manager call me after unsatisfactory dealings with the staff. They charged for inventory and never came back to check property or look at the property during the tenancy.... The tenants left after 8 months Bridgford's never came near… Read Full Review

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★☆☆☆☆

“totally unprofessional service”

Written on: 02/11/2015 by Georgia322 (1 review written)

My ex wife instructed bridgfords to sell our house. As joint owner I should of been involved with the sale. Bridgfords took it upon themselves to ignore any phone calls from myself, when I finally managed to speak to someone the person I needed to speak to was always out of the office, and never returned my calls. Their attitude left a lot to be desired. They were very rude and unprofessional in every way. I would never ever recommend this firm… Read Full Review

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★☆☆☆☆

“poor service”

Written on: 31/10/2015 by MikePlumb (1 review written)

poor service. urgent phone calls received by call centre who were unable to contact branch, so I didnt get my keys back when I needed to get into my flat ! … Read Full Review

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★☆☆☆☆

“What a nightmare!!!!”

Written on: 28/10/2015 by pwHayes211 (1 review written)

I recently just got married moved into our first rented property. Bridgfords didsbury shocking customer service, every time I call them they are so eager to get me off the phone than help me. Appalling customer service. I cant believe there a running estate agent. I would avoid them like the plague, there absolutely useless… Read Full Review

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★☆☆☆☆

“Bridgefords Northallerton ”

Written on: 26/10/2015 by 493Madden (1 review written)

Contacted Bridgefords for a week nearly every day , everyday they said they would ring me back later and I never got one phone call back , had to hand the keys in at 2 o'clock but i got held up at work so managed to hand the keys in at quarter to 3 with many phone calls from Bridgefords saying that if the key were not handed in within the next half a hour we would have to pay another months rent , although we had paid rent up until the end of the month and actually moved out on the 23rd they… Read Full Review

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