Bridgfords Reviews - www.bridgfords.co.uk

Click here if this is your business
★☆☆☆☆
1.4 / 5
10% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Bridgfords - www.bridgfords.co.uk - Ask a question now

Media Gallery for Bridgfords - www.bridgfords.co.uk

Bridgfords - www.bridgfords.co.uk
Bridgfords - www.bridgfords.co.uk
Bridgfords - www.bridgfords.co.uk
Bridgfords - www.bridgfords.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Bridgfords / Countrywide, Hacienda, Manchester - AVOID!”

Written on: 16/12/2014 by Sherbetfoster (1 review written)

Well our issues mirror that of so many I have already read. Me and my partner wanted to live in the City Centre. It took a long time to secure one due to how sought after they are. We found one that was through bridgfords and had no idea how they were as a company. But we soon found out. Moving day came, I did the handover where we were charged over £500 for references, securing the apartment to be ours and inventory fees. I was handed a bunch of keys, signed contracts and away I went. I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“REALLY BAD THEY ARE STAY AWAY”

Written on: 08/12/2014 by Holbrook269 (1 review written)

contacted your Swinton Branch and wanted a viewing at Swinton but the member of staff on the phone has said I need a mortgage appointment before a viewing. I asked if I could attend the Manchester Branch for a Mortgage appointment as it is nearer and he refused and said no you need to attend our Swinton Branch and be seen before a viewing I then refused an left it, he is obviously just bothered about his sales/bonus… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Bridgfords Withington Manchester”

Written on: 30/11/2014 by schmoozel (1 review written)

Shambolic! My house was marketed by them for 10 months. I got lots of viewers, most of whom seemed to be looking for a different type of spec. After one viewing in September, the agent left my back door unlocked and open. I was burgled as a result. They have still not apologised and maintain they are not liable for my losses! I am still pursuing my complaint. I received no feedback from them about viewings and contact with them was confused and haphazard. Good job they don't run a brewery… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Rude, unhelpful and incompetent ”

Written on: 24/11/2014 by Gianni492 (1 review written)

Recently moved into a rented property with Bridgfords, after paying as most people have said, pretty extortionate admin fees, deposit and one months rent up front etc. Paying this you expect a good level of service but unfortunately this has not been the case. There are various issues with the flat - it's quite obvious they just gave it a quick once over after the previous tenant left and thought "that'll do". It has not been cleaned - there was hair in the bath, dust everywhere and it smelt… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“The worst company i have ever dealt with in any form!!!”

Written on: 19/11/2014 by 1961Anderson (1 review written)

My experience last year with Bridgfords was absolutely horrible. The fees they charge for renting a property as a tenant equate to more than one months rent. They refuse to respond by email or give anything in writing(sign of a dodgy agency) and constantly avoid calls until they need something from you. in this case they expect you to be available straight away. The staff are rude and unhelpful and based on all the other bad reviews I have read this is not an isolated case. They never check… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Is there a worst letting agent than Bridgfords?”

Written on: 12/11/2014 by wnRose64 (1 review written)

No! Unfortunately our tenancy was bought out by bridgfords. It took nearly 2 months for them to tell us this. Our lease was due to end and we wanted to renew. We tried to start the process early and it was a nightmare. I have never encountered someone so incompetent at their job as our contact. It took over 2 months to get the contract sorted due to her not returning calls or emails and lying to us over and over again for the contract to be renewed. We had to go into the office to finalise… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“such a horrible poor estate agents”

Written on: 10/11/2014

such a poor customer service,especialy in housing repairs issue,some of the staff is bit annoying.i,ll not recommand this estate agency to any 1… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Outrageous fees”

Written on: 06/11/2014 by Holtqx305 (1 review written)

I've been trying to rent a one bedroom flat and am on a fairly tight budget. I finally found one I liked and got the first month's rent and one month's bond ready. I was then informed that I would need to pay £400 to Bridgnorth for their admin fee. Now ok, I expected some sort of commission and yes, I should have checked first but really - £400? Who can afford to pay that? It's a whole month's rent around here. I asked what it covered and was told 'referencing'. I asked a friend who… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Do not go near them - sharp practice prevails!”

Written on: 22/10/2014 by Mendozaxi142 (1 review written)

It would be quicker to write what they did right. They put a board up! BRIDGFORDS ALDERLEY EDGE Never rcvd copy of contract. Information for details incorrect, never recvd a copy of correct details, probably because they were not corrected. Web listing incorrect and remained so. Do not return calls. At one point on complaining of this asked " do you realise how busy I am?" Estate agents always saying that their fees are due to work going on that we don't see - not in Bridgfords case, they… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Absolutely Appalling Service ”

Written on: 16/10/2014 by Yadiel263 (1 review written)

I am unsure of even where to start. From the beginning of signing contracts with Bridgfords (Hacienda) the service has been appalling. Firstly they rarely answer the phone and when they finally do they regularly say to call back and try a different line as they are unable to deal with your particular issue. In terms of the property there are faults which have not been dealt with however if I fix them myself i will void all warranty! What are we suppose to do - they wont fix due to poor… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I don't usually write these reviews (this is my first...”

Written on: 12/10/2014 by LibertyTaylor (1 review written)

I don't usually write these reviews (this is my first one), but I am both disgusted and angry with the way I have been treated by the stockton Heath branch in Warrington. I am a tenant and the problems I have encountered have been endless - these include unannounced viewings of the property whether I am in or not during the moving out process.. Unsupervised contractors admitted to the property while I am at work, and a generally rude attitude. I really don't see what I get from Bridgefords as a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Shockingly bad service - Manchester Hacienda branch.”

Written on: 07/10/2014 by GaryThomlinson (2 reviews written)

Don't use these guys, they are in it purely for the money. Shockingly bad service received by me (landlord) putting my tenants life at risk and my property. Paid for a managed service, they did nothing but take my money. Serious property issues were not reported to me leaving the poor tenant in a terrible possibly life threatening situation. Upon informing them I no longer had trust in their service (hadn't for a while having still had to do most of the management myself) then told me I could… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Terrible service for landlords, Leeds branch.”

Written on: 03/10/2014 by Billy1986 (1 review written)

I am a landlord using Bridgfords Leeds and have had similar problems. I would definitely not recommend this company. They appear to have no initiative of their own and you have to constantly prompt them to carry things out. They did not carry out any 6 months checks of the flat. When I realised that things kept getting broken I had to hassle them to inspect the flat. Nothing is easy - you have to send several emails and follow up with phone calls to get these tasks done, even though these are… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“letting never again still waiting for my bond ”

Written on: 25/09/2014 by GavynDavies (1 review written)

The house sold and was no longer through bridgefords been waiting for 4 mouths still havent got my bond back 50 phone calls later diffrent story every day thief's my new land lord is trying to get it back and hes not with bridgfords be aware… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Worst service possible!”

Written on: 22/09/2014 by Gabriel217 (1 review written)

I don't usually get mad but Bridgfords in Preston has delivered the worst possible service, not to mention that they ask for the highest admin fees and prices for their service which SHOULD BE the lowest! The women working there were not organized at all and didn't know what they were doing, as well as what was going on. We got a different story every day as to why we couldn't view a place, that was our first choice due to the convenience of the location - in the very centre of Preston. So… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“very angry”

Written on: 19/09/2014 by AudreyNunez (1 review written)

booked to look around a house to rent woman arrived rushed us around it and said some one else has jumped on to your viewing so we said we will take it she said pop in to our shop at 8.30am the next morning she was not in at that time she was late. the other viewer was also waiting who was supposed to view 2 days later and stole the house we wanted to rent even tho we was told to come in the next morning with the rip off £400 fees… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Avoid/ Unprofessional/ target driven /vultures ”

Written on: 18/09/2014 by Gilberto327 (1 review written)

Please don't be tempted by offers from this terrible company. Be aware that you will be dealing with a target driven environment, once they have you signed up that's it your easy money for these vultures everything they do they want extra money for as well as the rental fees, then any works they have contractors carry out they bill you again (commission for using there contractor!! ) really greedy firm. Really don't know how the people who work there can sleep although a lot of staff I've… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Never ever use the Leeds Branch if you are a landlord”

Written on: 17/09/2014

I am a landlord that has three rental properties in leeds, including a penthouse , all of which I maintain to a very good standard. I have a fairly busy job as a TV presenter on a shopping channel and live a good 2 hours drive away so need to use a reliable agent to maintain my properties to the high standards that I offer my tenants. I always agree to any work/repairs ASAP as I want my tenants to be happy and comfortable. In this week alone I have discovered my first property has been… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“bad manners”

Written on: 14/09/2014 by HarleyDobson (1 review written)

Just spoke to a young man on the phone in the Stretford branch to enquire about viewing a property and was meet with a general attitude of sarcasm and unhelpfulness (we couldnt attend the one day they had arranged an open house, no it wasn't possible to arrange another time). The overall vibe was unpleasant and not very customer friendly… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Avoid!”

Written on: 12/09/2014 by Aidenthatsall (1 review written)

If only this review site allowed a 'no stars' option. Bridgfords Manchester branch would be prime for that rating. Our experience is that every single aspect of the letting process is cocked up by them. They are virtually impossible to get by phone. With some of the tenants we've had from them, I dont think they even did the references they charged for. Charges mysteriously get added for things you didnt ask for. Keys regularly lost. Viewings simply invented. They are always very nice in the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bissho.joy's Response to Aidenthatsall's Review

Written on: 28/10/2014

Hi,
I do agree with you and feeling like we all should combine together and take a legal action against this company and should get compensation for the suffering we had with them.

Thanks,
BJoy

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
overview