Bridgfords Reviews - www.bridgfords.co.uk

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Latest Reviews

★☆☆☆☆

“Shocking”

Written on: 04/02/2016 by AngelinaCoyle390 (1 review written)

After signing with Bridgfords Altrincham a viewing day was agreed for 3 weeks later. Only started sending confirmations nearer the viewing day and out of the ones stated only 2 of 8 attended. Probably fictitious viewers. No calls returned, promises unfulfilled, wrong confirmation dates sent to viewers, very unprofessional, big mistake going with these people, I have been trying to cancel with them for 2 days and no one will return my calls or emails. I now have to go into the branch to cancel… Read Full Review

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★☆☆☆☆

“The Mr Bean of Estate Agents !”

Written on: 11/01/2016 by Brooks138 (1 review written)

I would recommend that sellers are very aware of what appears to be the practice of Bridgefords Chorley of overvaluing your property and then within weeks asking you to reduce the price. Within 6 weeks and 1 viewing of my mother's property the office asked us to reduce the price. This was followed within the next few weeks with further requests and no viewings. The staff called the day before an arranged 'open day' to inform us of the event which again resulted in no viewings. We were told the… Read Full Review

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★☆☆☆☆

“Do Not touch”

Written on: 11/01/2016 by zeHumphries398 (1 review written)

Used the service to let out a property, tenants were constantly behind in paying rent and their idea of following their duty to protect the landlord was to send them a letter saying they haven't paid, clearly doesn't work as I'm still owed rent and the tenants have disappeared leaving the property in a complete state. Do Bridgfords care? Not in the slightest. I just wonder what exactly I was paying them for, the fee for the service provided is extortionate. As a first time landlord I took… Read Full Review

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★☆☆☆☆

“Unprofessional staff offering just pure lip service. ”

Written on: 04/01/2016 by ronnie74 (1 review written)

After Using their letting service and paying the up front reservation fee. We were told that the property was available for 2years ( perfect whilst our employment contract in Darlington was for this length of time) we were assured this was the case and the landlord would take the house off the market once we moved in . WRONG! Numerous phone calls to the office asking why sign was still up the replies varied from ," someone is going to remove it as left up in error "" oh erm I will call you… Read Full Review

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★★☆☆☆

“not to be trusted”

Written on: 23/12/2015 by Jaxsonl136 (1 review written)

after selling the property myself within one week of it going on market I rang the walkden branch from turkey whilst I was on holiday to take my property off the market because of the 14 day cooling off period thus saving my self from paying full fee 2000£ +vat i was well within my rights to do this where I would incur only admin fees and advertising fees 850£ +vat after several unsuccessful calls and e mails the cooling off period finished and I had to pay full fees, after banging my head… Read Full Review

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★★★★★

“Sale of holiday home”

Written on: 19/11/2015 by Stuart_March (1 review written)

I was very happy with the level of service provided by Bridgfords in Richmond, the staff were very helpful and pleasant. They dealt with he sale of my holiday home very well. They were all very helpful and communicative and I would have no problem recommending them. The only downside was the charge which I thought was a little expensive… Read Full Review

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★☆☆☆☆

“WARNING Do Not Use Bridgfords”

Written on: 17/11/2015

Bridgford's lettings in Manchester are the most horrific and unprofessional organisation in the World ! If I was the general manager of that branch I would be utterly embarrassed by the lack of customer service. I have requested on a number of occasions that the manager call me after unsatisfactory dealings with the staff. They charged for inventory and never came back to check property or look at the property during the tenancy.... The tenants left after 8 months Bridgford's never came near… Read Full Review

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★☆☆☆☆

“totally unprofessional service”

Written on: 02/11/2015 by Georgia322 (1 review written)

My ex wife instructed bridgfords to sell our house. As joint owner I should of been involved with the sale. Bridgfords took it upon themselves to ignore any phone calls from myself, when I finally managed to speak to someone the person I needed to speak to was always out of the office, and never returned my calls. Their attitude left a lot to be desired. They were very rude and unprofessional in every way. I would never ever recommend this firm… Read Full Review

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★☆☆☆☆

“poor service”

Written on: 31/10/2015 by MikePlumb (1 review written)

poor service. urgent phone calls received by call centre who were unable to contact branch, so I didnt get my keys back when I needed to get into my flat ! … Read Full Review

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★☆☆☆☆

“What a nightmare!!!!”

Written on: 28/10/2015 by pwHayes211 (1 review written)

I recently just got married moved into our first rented property. Bridgfords didsbury shocking customer service, every time I call them they are so eager to get me off the phone than help me. Appalling customer service. I cant believe there a running estate agent. I would avoid them like the plague, there absolutely useless… Read Full Review

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★☆☆☆☆

“Bridgefords Northallerton ”

Written on: 26/10/2015 by 493Madden (1 review written)

Contacted Bridgefords for a week nearly every day , everyday they said they would ring me back later and I never got one phone call back , had to hand the keys in at 2 o'clock but i got held up at work so managed to hand the keys in at quarter to 3 with many phone calls from Bridgefords saying that if the key were not handed in within the next half a hour we would have to pay another months rent , although we had paid rent up until the end of the month and actually moved out on the 23rd they… Read Full Review

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★☆☆☆☆

“Incompetent”

Written on: 16/09/2015 by Ktmoralee (1 review written)

Bridgfords of Durham have secured tenants for my property who have moved in with a dog despite stating on their application they had no pets. Estate Agent do not ask previous landlord if tenant has pets! Bridgfords not accepting it is their responsibility. Pointless references. Design your own reference request for previous landlords. Bridgfords response - if the tenants are going to lie they are going to lie! Yes but asking questions of referees is easy and is a checking mechanism against… Read Full Review

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★☆☆☆☆

“Absolutely shocked by them!”

Written on: 07/09/2015

We had read reviews when looking at properties in Newcastle, and Bridgfords Lettings was a no go. However, due to our circumstances and no other option the house we needed was unfortunately being let by BL. So, we had to go through them and now 19 days into the house move, we are really learning the true nature of this agency. They are so quick to take your deposit, and admin fees (coming up to £540 for 2 tenants) and all the other expenses with hurry but when you are asking them when they… Read Full Review

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★☆☆☆☆

“Zero Stars Given”

Written on: 04/09/2015

I thought Foxtons was the worst letting agents in the country. Wrong. Bridgfords are the absolute pits. Not even going to waste my breath explaining why. Just adding to the consensus that they will rip you off, take your money off you as quick as you can and never help with anything ever again… Read Full Review

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★☆☆☆☆

“Do not rent off them”

Written on: 28/08/2015 by 413Hansen (1 review written)

They charge really high fees. They are all happy and friendly until you move in, then it all changes. The property management centre in Gateshead haven't got a clue what they are doing, they tried to get us to pay for repairs that were the landlords responsibility, they never return calls and make out like you are hassling them when you have to contact them. They take a long time to get things sorted, for example 2 months to get a TV aerial repaired. Then when it comes to moving out they don't… Read Full Review

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★☆☆☆☆

“DON'T SELL YOUR HOUSE WITH DARLINGTON BRANCH”

Written on: 26/08/2015 by Carly172 (1 review written)

These people lie about the service they can offer, after you sign up, the service you actually receive is appalling. They say their extortionate fees are because of the superior service they offer and that they are confident that the selling price they achieve will more than cover the high fees. This is not true. They want you to accept any offer you get, to the point of bullying you in to it. The staff are rude, condescending and horrible to deal with. It got to the point where I'd dread a… Read Full Review

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★☆☆☆☆

“Hopeless”

Written on: 19/08/2015 by AlfonsoBarr242 (1 review written)

Bridgfords in Manchester used to 'manage' my apartment. Whenever you rang the staff had changed. Nobody knew anything. Passed from person to person. Any requests I made were never acted upon. Staff had no idea of the amount of rent that could be charged in comparison to other letting agents. I cannot think of anything good to say about them! I am glad that I no longer have any dealings with them… Read Full Review

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★☆☆☆☆

“Shocking”

Written on: 18/08/2015 by Boyd386 (1 review written)

Just shocking. Have had bad experience after bad experience after bad experience! It's unfortunate that they seem to have the majority of the houses for rent around the Washington area. The staff seem to have no idea what they are talking about - They lie, fob you off, never call back when they say they will, seem dis interested and that's if you're lucky enough to have got them to listen to what you're actually saying. I urge landlords to consider other agents in the Washington area… Read Full Review

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★☆☆☆☆

“Avoid At All Costs”

Written on: 10/08/2015

I have recently taken back my property from Bridgfords having had it rented out through them on a Fully Managed basis for the past 2 years while I lived away from the area. When I left the property in the hands of Bridgfords it was in excellent condition but it is now not fit to live in and is going to cost thousands of pounds to repair and restore. I am disgusted with the way my property has been left by the tenants, and the fact that Bridgfords did not keep to their part of the Tenancy… Read Full Review

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★☆☆☆☆

“DECEIVING LIARS!!!!”

Written on: 30/07/2015 by AriellaFraser (1 review written)

ABSOLUTELY TERRIBLE EXPERIENCE!!THEY SHOULD CLOSE DOWN!SO RUDE AND UNCONSIDERING STUFF! THEY LIED TO MY FACE!I WAS WAITING FOR THEM TO SEND ME THE CONTRACT AND INSTEAD THEY TOLD ME THAT THEY GAVE THE FLAT TO SOMEONE ELSE WITHOUT ANY WARNING.THEY SHOULD GO OUT OF BUSINESS! SPREAD THE WORD!… Read Full Review

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