written by Spencer267 on 30/10/2014
I called to ask about loans the man on the phone was very helpful giving me lots of information although very pushy trying to get me to sign up. I then told him I'd think about it and I'd call him back . With that I recieved at least one call a day from him asking about the loans chasing it up (which I expect it's his job) until the phone calls stopped and I started to receive texts and calls from other companies were best4loans had given ALL of my details including my address to these companies. I called best4loans told them I wanted my details taken of the system explained to him what had happened and about all the calls and texts I'm receiving. He couldn't have been less interested at all and quite quickily changed the subject to getting me to get a loan when I asked him to take my details off the system again he then went on to tell me ways of helping me financially differently I told him I was not interested to that he replied 'ok then' and hung up! Will never use this company felt like they were just after my bank details.
written by on 17/09/2013
Applied on-line and was accepted with a call to follow to detail all information. Received a call from a guy who quizzed me as if I was filing for bankruptcy! Told me that it was very difficult to get a loan these days!! Never felt so underwhelmed going for a loan in my life!! Really poor service!
written by luckyyem on 20/08/2012
I'm writing this review for my mum. My mum wanted a personal loan of £5k to buy a car. We orginally applied for her with Sainsburys, who declined her so we deided to search for a loan broaker. My mum has a good credit history, but has no overdraft, credit cards, store cards etc, but has previously had car finance and other things on credit. We applied to Best4Loans on Friday, she quickly had a phone call back was told everything had been approved, and she had a choice of 7 lenders was given an ID to log on. Up until this pont we were really impressed. Logged in to the online portal and was redirected to www.unsec-loans.net - who are part of Best4Loans - we had a look and she had been approved for a £7.5k guarantor loan and had debt consolidation recommended - like I said before se has no debt! And PPI reclaim! We rang back and the advisor was really pushy trying to get her to sign up to debt consolidation even though she kept telling him she had no debt - his reply well you must have some somewhere!!! In the end my mum rang her bank and the approved her loan within 5mins and she had the money in her account within a couple of hours. It seems this company are just trying to push the above products.
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As rated by our community of reviewers
Best4Loanschris's Comment
Written on: 19/09/2013
Dear Customer,
We are very sorry to hear about your disatisfaction with our loan finding service.
We always do our utmost to find our clients a suitable loan, and we are amongst the best equipped companies to do this in the UK.
However this is not always possible in all cases in today's financial climate, and we believe strongly in being honest with all our clients in these cases, and explaining the reasons for this.
We apologise if we were unable to find you a suitable loan on this occasion, and invite you to apply again with us in a few months, and we will do our best to find you a loan you are happy with.
Yours sincerely,
Chris
Customer Service Team