Written on: 25/04/2013 by angelinaroberts (0 reviews written)
I was very satisfied with this company and their customer satisfaction ethics. I bought their products from Amazon. when I got my order confirmation, I immediately got another email from the company welcoming me as a customer and telling me that their goal was 100% satisfaction. Well, I purchased products for Ringworm and bought the wrong product pack. They worked with me and sent me out what I needed right away. I ended up returning the products, but I think it was because I needed... (read more)
Written on: 10/10/2012 by USTexas (1 review written)
BUYER BEWARE!I placed 3 orders because they kept giving me different treatment options to try. More product used, more product purchased, more money for them. What did they have to loose? On the last box I called for a return number and they wanted to charge me a 20% restocking fee on a product that does not work. I stay at home and was very diligent about following the regiment exactly, per their instructions. Also, wanted to return the partial kit but was told because they forgot... (read more)
Written on: 25/10/2011 by Bonniedaisy (1 review written)
I paid almost $40 for priority UPS delivery. 25 days later, I have not received the goods and this company cannot even tell me where the parcel is. Waited so long I bought another treatment (at a cost of about $10) that has cured my dogs problem. their customer care can only tell me to refuse the parcel when (IF?) it arrives--but no mention of a refund of course. $100 down the drain. Have given it 1 star as at least their customer care team answer emails and are polite--but that is the... (read more)
Written on: 31/12/2010
I purchased a stubborn dog collar from their website and payed with paypal. Almost 4 weeks went by and we still hadn't received it in the mail. We called customer service and the same lady kept telling us that 'there was a problem at the warehouse and it was shipped out earlier today so we should receive it in a few days.' After 6 weeks of waiting we finally called and said we just wanted our money back and we would buy it somewhere else and the same lady told us we couldn't get it back... (read more)
Written on: 12/11/2010
Purchased product over the phone.Was told there was a money back guarantee by the rep.When I tried to get my money back because the product did not work at all for my dogs I was told I didn't qualify for a refund.Please be aware of their tactics of trying to get around the guarantee! Do not purchase from this comp.I wish the company would inform their reps to tell people what the money back guarantee is all about.I was not told!!! (read more)
Written on: 29/10/2009
Product worked as described; infact worked much quicker than i thought. It was easy to apply, didn't have an offensive odor, and I saw results right away. I ran out of one of the products in the pack and called PetsBestRx and sent me out some more product for free. I have no problems with the products or the company. (read more)
Written on: 26/12/2008 by Doggypiles
Sam had demo mange and he is a large lab. I spent over $1 on vet bills using ivermectin and the mitaban dips and they did not work.
A local petshop recommended Petsbestrx products from a company called QBased Healthcare so I tried them. At first it did not seem like they worked; I even asked for my money back.
They convinced me to change how I was applying the products and that's when i saw the difference. Within a week Sams sores and scabs were healing up and he did not smell bad anymore... (read more)
Written on: 24/11/2008 by ethanbreaux
Q-Based Solutions, Inc. PetsBestRx Breeder's Mite and Mange Superpack - Robbie, my lab had mange mites all over his face, front legs and part of his body. I took him to the vet twice and had no luck.
Once I realized that I didn't order all the products I needed to treat my lab, the customer service girl told me what I needed to heal Robbies sores and kill the mites. I got the rest of the products in the next day and saw a lot of improvement in just 24 hours.
I used the medicated body... (read more)
Written on: 08/11/2008 by Hirse123 (1 review written)
With their 100% satisfaction guaranteed promise I ordered the Sulfinex cream for my little Chihuahua dog. The product did not work at all and my dog started trembling and got very sick. So I tried to contact the company for a refund but they always seemed as though they were making excuses and as soon as they heard I wanted to return the cream they apparently disappeared and let me wait on the phone and internet indefinitely. I also left messages and I never received a return call at all.... (read more)
Written on: 27/02/2008 by linf5712
I ordered the mange creams and found when it arrived the smell so horrible I could not stand my pets with it on them. I asked for a refund and am still arguing over it with them 3 months later. They said if I had used it I could not return it but my point to them was, if I did not use it how would I know it was so bad? I am still in the process of trying to get my money back. I would strongly recommend going somewhere else and not risking my money with this company. There does not seem... (read more)
Written on: 09/12/2007 by CajunCutie
I needed something safe, easy to use and something that worked fast. I live a very active lifestyle and I did not have time to spend on lengthy regimens. Claire, my little yorkie was miserable and I needed a fast acting solution. I got the products the next day and within just a few hours Claire had settled down and by the next day she was eating again. I recommend these PetsBestRx dog mange products for Sarcoptic mange to anyone. (read more)
Written on: 21/11/2007 by Purrsue
The company even sent me out more FREE product because Ziggy was not completely healed and
I had ran out of product. I had gone to two Vets and Ziggy just could not go through the Mitaban dips anymore. I decided to try something different and came across pets best rx. I am sure am happy I did!
If your pet has mange you owe it to yourself to at least call them and speak to them. They have products that treat many skin conditions. (read more)
Written on: 09/09/2007 by EthanBurke (3 reviews written)
Q-Based Solutions, Inc. were a great company to work with. I had initially purchased the wrong products and they helped me to get that squared away at their expense. They put my dog first! The Breeder's Mite & Mange Superpack product worked great, and there were no problems with staining my furniture like I had after using another companies product (yellow sulfur). I found out the products work great for other things besides mange, and they worked for my other pets also.
Overall, I... (read more)
Written on: 08/05/2007 by adblackstock
I ordered the mange combo pack for dogs from Q-Based Solutions, Inc., because of the 30 day money back guarantee. I received the product, followed the instructions, and it did not work, so about a week or so later, I called and told them, and they refused to refund my money. (read more)
Written on: 12/04/2007 by april nogy (1 review written)
My puppy, Rose, had Demodex mange in a bad way. The weekly Mitaban dips ($40 each) at the vet were just keeping it in check, but not getting rid of it entirely, and she had been getting dipped once a week for three months straight. The mange buster pack seemed expensive, about $100, but the chemicals in the Mitaban are bad, so I gave Q-Based Solutions a try. After only two weeks of diligent applications, Rose is happy, healthy, and mange free. Her fur is shiny and beautiful.
... (read more)
Written on: 22/03/2007 by trevlyn (2 reviews written)
I don't know what I would have done without PetsBestRx. They are open 7 days a week and that allowed me to call them as often as I needed to make my dog well. They have products to boost his immune system, to fight the infection and to kill the mites. I could not find any other product that offered all this. Very professional people to work with. (read more)
Written on: 19/07/2006 by purrsue2000
PetsBestRx Breeder's Mite & Mange Superpack is owned by Q-Based Solutions. Their customer service is great and they helped me along as I treated my dog. I highly recommend this product to anyone. My dog's mange was literally healed in just 4 or 5 days. My dog's skin looked significantly better in just 24 hours. He quit scratching right away. I was shocked at how well this product worked. (read more)
Written on: 31/10/2005 by curtcormier (1 review written)
The Q-Based Solutions, Inc. PetsBestRx Breeder's Mite & Mange Superpack product helped my dogs mange problem. After taking him to the vet and spending lots of money, I found Q-based.com on the internet, and they offered a 100% money back guarantee. I figured I had nothing to lose, so I tried it and it worked!!! Thanks Q-based. (read more)
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