Air India Reviews

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★★☆☆☆
1.8 / 5
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  • Quality of Entertainment

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Latest Reviews

★☆☆☆☆

“I am scared...my flight is in 6 hours time, do I fly...”

Written on: 29/03/2015 by Charliew21 (1 review written)

I have read the reviews and I am scared to bits, I have not even boarded the plane and it makes me want to curl in a ball and cry. Maybe I should walk it from London to Delhi. At least it is safer!… Read Full Review

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★★★★★

“Not bad according to prices”

Written on: 11/03/2015 by annachadwick (2 reviews written)

For the first time I had a chance to fly with air india. TBH I can't find any fault with there flight or anything which is mentioned in previous comments. I was scared when I booked my flight and then had a look on reviews. I had a good flight and charges were reasonable. Moreover my flight was way ahead of time. We reached heathrow one hour before that is great. I would recommend AI to everyone. Before making an assumptions I would say fly with them and see yourself… Read Full Review

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★★★☆☆

“It's ok could be better”

Written on: 10/03/2015 by amywilson1985 (1 review written)

I had a chance to fly with air india from india to uk. Flight was fine and air hostess were friendly. My only concern was I got pod which was broken and some buttons were missing. I will fly with them again. The flight was good well on time too… Read Full Review

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★☆☆☆☆

“Poor customer service and poor management ”

Written on: 03/03/2015 by Matiasu488 (1 review written)

My AI flight 409 on February 20 was changed twice by air line and still the flight was delayed by more than an hour which caused to miss my connecting flight . I was forced to stay in a hotel over night in New delhi. My Hotel reservation at Mumbai had to be redone at a higher rate and was an extra expense to me . Air India has habitual answer to deny a confirm domestic flight . I paid them in Dollars two months before my trip and still i had hard time running from Air port controller to… Read Full Review

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★★★★★

“Can't complain”

Written on: 04/02/2015 by racheljoseph (2 reviews written)

I have travelled with Air India few times. For the budgeted airlines is one of the top choices. The planes are good the food is amazing. Nothing much to complain. They can work on air hostesses skills they are not friendly sometimes. That is the only area I think they need to improve on… Read Full Review

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★★★★★

“Good food and cheap tickets”

Written on: 03/02/2015 by StephenieFlancer (2 reviews written)

I have travelled with Air India recently my experience with them was one of the best. The Indian food they provided on board was quite good. I am not into chilly too much but the food was balanced not to spicy. The seats were good and nice movie library as well. I would like to recommend Air India to everyone who is fan of indian food and its cheaper then other airlines and well on time with there flights take off and arriving times… Read Full Review

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★☆☆☆☆

“Terrible Terrible Airline and Staff ”

Written on: 27/01/2015 by GazOwen (1 review written)

This is the WORST airline EVER !! The staff are rude and ignorant had ONE drink on a 9 hour flight and its not just on the plane !!! The Ground staff lied continually ,during our 31.5 hour delay in Delhi ,Leaving us to find a lounge to sleep in at our own cost ,Laughed when we complained ,walked us to the bottom of a staircase and then actually RAN back up it and left us there !!! Answered phones that didn't ring so they could walk away and leave us , i would rather BURN my money than give it… Read Full Review

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★☆☆☆☆

“Terrible experience”

Written on: 15/08/2014 by AlexandraDaugherty489 (1 review written)

Air India do not respect safety rules. I flew recently from Delhi to Bhopal. They do not car if passengers do not switch off their mobiles during take off and landing. We complained with the crew but they smiled and did noting… Read Full Review

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★☆☆☆☆

“AIR INDIA staff never cooperate worst flight ever”

Written on: 03/03/2014

Guys don't ever book these AIR INDIA...It is waste of money. AIR INDIA staff and manager never cooperate ..Poor customer service...All staff are mental.worst flight ever… Read Full Review

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★☆☆☆☆

“Air INDIA is poor customer Service..Sucks really hate...”

Written on: 03/03/2014

My flight time was 6:40 Chennai-Delhi, i reach airport in time get scan my baggage when i go to counter to get my original ticket they said my weight is exceeded with 2 kg..ok i said i will take it out few things and handled over to my friend who is waiting outside,the person in counter said ok i will wait..i just went for 2min and came the counter person said counter closed..what kind of customer service is this and supervisor and manager are same no refundable,no arrange for another… Read Full Review

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★☆☆☆☆

“second rate airline”

Written on: 13/02/2014 by brice1306 (3 reviews written)

B777-300ER. Economy class. reading light didn't work, footrest broken, AVOD didn't work. Cabin filthy with waste tissues and rubbish strewn round cabin . Toilets filthy with urine on floor and used tissues on floor. Childs soiled nappy hanging out of bin. Female cabin crew looked scruffy. They were rude, unhelpful and thoroughly unprofessional. Food was terrible. AVOD "entertainment" choices were very poor. Films outdated and TV choices were very poor. There was nothing to like about Air… Read Full Review

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★★★★★

“Great flight experience ”

Written on: 09/02/2014

I book my flight with air india after I read the review I want to cancel it but flight center take a responsibility if any thing happen they will arrange new flight then I decide to go with air India , flight from singapore service was good , food was delicious staff was nice flight on time and it's same on the way back to singapore .according to me staff treat to you how you treat them I will travel again with airindia… Read Full Review

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★☆☆☆☆

“Worst decision ever made. Never travel with air india”

Written on: 30/01/2014

Worst decision ever made. Never travel with air india… Read Full Review

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★☆☆☆☆

“Poor inflight service for business class ticket...”

Written on: 26/01/2014 by mathewromi (1 review written)

This is the first time I flew with Air India and I was really disappointed at the service and even more frustrated after the journey with the poor customer service. I have never experienced this in any other airline before. I paid a lot of money to book business class ticket on this flight [AI113 - 4/1/13] as I was sick and wanted to travel comfortably for the 8 hour journey. I was discharged from the hospital just 2 days before and it was very important for me to have a comfortable travel… Read Full Review

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★☆☆☆☆

“never fly air india”

Written on: 24/01/2014 by nirajs (1 review written)

Date : 20 Jan 2014 , Monday. I had an AIR India flight from GOA - Bangalore at 04:00 am from GOA (see boarding pass attached) at 04:00 am. I got a message saying flight is delayed by one hour and will fly at 05:00 am and there would be no further delays (the lady who called from AIr india said this). I had a connecting flight (Go AIr) Bangalore to Delhi at 08:20 am from Bsnagalore on the same day. Air india GOa - bangalore gets delayed and we only landed Bangalore at 07:40 am .In the flight… Read Full Review

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★☆☆☆☆

“Never book ”

Written on: 17/12/2013

The whole service to the level of customer service is disgusting even southall travel who book on behalf of this airline. After some timing alterations due to the foggy weather air india are not able to reply to a email regarding my compliant even the ceo was copied into this email its disgusting how they charge £650.00 plus for a service like this. after shortening my holiday they have the cheek to give me lip when im paying for my ticket they sell you a lovely dream flight when you… Read Full Review

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★☆☆☆☆

“Air India Staff pls Travel on Emirates or Air Arabia &...”

Written on: 04/12/2013 by Shahab222 (1 review written)

I took this airline out of necessity and regret the whole travel experience. This airline can get the worst airline award for everything. Old and dilapidated aircrafts full of cockroaches, grandmother aged female crew members who just do not realize its time they sit at home becuz work irritates them easily. In flight entertainment award for screens that never work and by hook or crook if they work then rest assured the headphones will not work. The ringer for flight attendants are all switched… Read Full Review

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★☆☆☆☆

“Terrible Experience. Never again”

Written on: 22/11/2013 by Amiryani (1 review written)

PUBLIC SERIVECE ANNOUNCEMENT: To all my Afghan friends and Family. Avoid Air India at all cost when traveling or trying to book a flight. Be prepared to stay overnight, miss your flight and pay $ 700 but leave you not a penny even to buy food before they let you fly on the next flight out of their stinking city and on their stinking Airlines. If you decide to cancel a flight, expect no money back. You won't get it. Advice to the wise. Don't even consider their stinking Airlines. Bad experience… Read Full Review

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★☆☆☆☆

“Terrible Service, worst air travel experience ever”

Written on: 23/10/2013

What can I say? I travel frequently both internationally and domestically within the United States. I made the mistake of booking an international flight on Air India as it was the only one available in the morning. The rude staff at the counter who were more intent on chatting among themselves while the customers waited in a line, the unclean aircraft and moldy linen well past use date, the lazy stewardess who ignored passengers until people got up and loudly shouted to attract her attention… Read Full Review

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★★☆☆☆

“Cheap ticket made it the choice”

Written on: 14/10/2013

Traveling from London to trivandrum via Mumbai in Executive class 15/09/2013, ment that we had to transfer in Mumbai from the international to the domestic, it involed countless checks and lots of x ray scans, the 5k bus ride gets you to the far side of the airport, on the ground floor terminal 1a, its a very small lift 1 or 2 at a time or what we plumbed for up 3 flights of stairs,we were shown to the Executive lounge, a soul destoying room with a old microwave that produced a instant cup of… Read Full Review

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