Written on: 10/11/2012
I wish i had read the reviews on this shop before i placed my order Please stay away from this sellar i have sent a dozen e-mails and they dont reply i have been waiting for a order for the last four weeks i dont no how they are still in business if thats the way they treat customers whether the item is on sale or not they should be treated the same way and they should reply to e-mails (read more)
Written on: 25/07/2012 by VIsabel (2 reviews written)
Please do not order from this web site. I wish I had checked these reviews before ordering. I placed my order with Teddywear UK on the 12th May. I had read their shipping details and new that if items were on sale international deliveries would take up to 21 days. On the 1st June I sent an e-mail to see if they could give me approximate delivery date..the e-mail stated 5/7 working days. On the 20th June I sent them another e-mail and they advised quote 'It has been shipped on 31st May...We... (read more)
Written on: 08/03/2012 by Lithoman (4 reviews written)
I have been buying from Teddywear for about eight years now and as my children are growing beyond the sizes supplied by Teddywear and entering the adult designer clothes arena I thought of building a website based on designer clothes. While researching I came across the Review centre and was amazed to read some of the bad reviews about Teddywear. As a long term buyer from Teddywear I rang up Zoe, who runs Teddywear, to find the truth about the reviews that I had read. The reviews posted on... (read more)
Written on: 29/09/2010
Do not buy off this website. I ordered a whole batch of clothes and nothing has arrived, have emailed this site numerous times who only once replied back telling me my order will be with me in a few business days, well its nearly a month now. And have emailed them again and again and nothing. Have called them but no one picks up. I repeat DO NOT BUY from this website. (read more)
Written on: 24/08/2010
Diabolical service - been waiting for items since the 6th August, now the 24th. Money was debited immediately from card, shame the clothes weren't sent out as quickly.
No answer on telephone, They answered my email on 3rd one sent. Still no idea where clothes are though.
Cheap, but clothes are all from OLD seasons stock (2/3 years in some cases)
Will not be shopping there again. (read more)
Written on: 14/06/2010 by caketart (1 review written)
Really happy with my purchase and really satisfied with the customer service.
I ordered an outfit for my daughter at the last minute for a family wedding and requested that the goods be sent quickly. No next day service was offered during the checkout so I added a note to the order.
The owner called me within an hour of placing the order to discuss my options and the goods were dispatched the same day and delivered the next morning.
The website was recommended to me and in turn I recommend... (read more)
Written on: 02/03/2010 by Sue Willis (1 review written)
Got a real bargain!
Bought a coat for my daughter which was reduced from £90 to £32. Ordered Saturday and it arrived Thursday. I was pleased with this as it does say that delivery for sale goods is 14 days. My daughter is thrilled with it which is the most important thing. I asked for sizing advise before buying by email and got a reply quite quickly which was helpful. I also appreciated the childs necklace and sweets that was included, I thought that was a nice touch. (read more)
Written on: 04/12/2009
Ordered from Teddywear waited over 3 weeks no goods. E mailed them which was ignored rang them just a answer machine e mailed again again and again then got a very rude reply. The short of it was because I questioned were my stock was and on the last e mail asked them to please reply to me they answered with since you seem worried regarding your items (nearly 4 weeks) we will cancel you order. Who wouldnt be a little worried after 4 weeks and no one answering e mails or telephones. BE... (read more)
Written on: 07/09/2009
I ordered 2 pairs of tights with the intention or returning one for size purpos.es-they took the money and the items arrived swiftly. I chased up my refund on the returned item and they were looking in to it-i have confirmatio n from the post office that the tights were received but after 8 e mails and 3 messgaes no one could give a hoot! They have stoloen the goods or my money which ever way they look at it-very unproffessional and i think i will just go and knock on their door to get a... (read more)
Written on: 31/07/2009 by yanoya
If I had read a couple of these reviews first I probably would not have bothered to order! This would have been a shame as I am totally delighted.
Initially I ordered some gorgeous swimwear and a raincoat from teddywear.com and both articles fit my daughter really well and were gorgeous, exquisite swimwear....so much to my husband's dismay I ordered again. Both deliveries arrived promptly within the week and arrived by DHL in good packaging with the invoice.
I will be shopping at Teddywear... (read more)
Written on: 31/07/2009 by colin2296fs (1 review written)
my wife ordered from teddywear over 6 weeks ago,it was only a couple of pairs of socks for our one year old son, but after they very quickly took payment, that was the last we heard from them.
tried their preferred contact method of email but they ignored all five of them, tried to phone but all you get there is a message saying to contact them by email, when you eventually get to leave a message they very kindly ignore them too.
why do i have to give them at least 1 star they are not even... (read more)
Written on: 29/06/2009 by Beky
Ordered from teddywear's sale says delivery is up to 15 working days and money is taken at time of despatch. Money was taken within days and no goods received 21 days later. Unable to get to speak to anyone, initial emails ignored finally got a response on third one. Told me my goods were on the way, one week later still no goods. If you want it quickly certainly one to avoid. (read more)
Written on: 14/06/2009
In general the childrens wear is good quality and the www.teddywear.com website was not bad to click your way through. Stock did not seem to turn round that quick so did only use a few times. So slow with getting out stock really got fed up having to wait over six weeks or more!! No reply to emails and phone calls. Did end up being a bit off when I asked where my goods were as money had been taken from account very prompt. (read more)
Written on: 18/04/2008
I have spent hours just looking and wish I could afford to buy all my daughters clothes at Teddywear.com. Have bought now on eight occasions and only sent one item back (because it was too small).
Written on: 25/10/2005 by chocolate4free (3 reviews written)
I bought some fabulous clothes this summer from teddywear.com and I thought it was an excellent site.
I don't have a huge budget so I bought a few sale items, but have since bought other items too, as the clothes are fabulous.
It's nice to have a few pieces that are different for kids today. So many of the shops that do adult clothing is usually in small sizes for kids. so it's nice to see a site that sells clothes designed for especially for children.
Prices are less than in a usual... (read more)
As rated by real users