first choice airlines reviews | Watch This Item.

Average Ratings
Flight on time?	6.1/10
Customer service	5.1/10
Comfort on flight	4.6/10
Quality of food	4.6/10
Value for Money	5.2/10
Reviewer Rating	5/10
Overall Rating	4.9/10

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44% Recommended61 out of 138 Reviews

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138 Review Centre First Choice Airlines Reviews

Full review by
Guest.
on 4th Jul 2009

User Rating : 7
Respect : 0

Good Points: meal o.k, service brilliant and always with a smile also it was flown by a lady pilot who gave us one of the smoothest landings i have ever experienced.

Bad Points: on this flight there was no bad points

General comments: i came back on a First Choice Airlines flight from Luxor Egypt 17/06/09 and more than half the passengers were ill with a bug of some sort, the crew were fantastic in the way they dealt with everyone on board even when they were getting harrassed by certain passengers who thought it was their right to treat the crew like dirt. the flight i was on was thom 669 at 5.30p.m approx i hope the crew read this as it is from one greatful passenger.
Guest's review and ratings | 122 words
Review by
valc28
on 3rd Jun 2009

User Rating : 5
Respect : 0
First Choice Airlines are much better than travelling with budget but then thats not saying much, flew from Greece, had not ordered inflight meal there were no sandwiches and the staff were unfriendly, On the up side the flight was ok because the films were interesting
valc28's full review | 52 words
Review by
lauren456
on 27th May 2009

User Rating : 0
Respect : 0
I was very unimpressed with first choice. I specifically asked to depart on a certain date and they sent me the invoice with all the incorrect times and dates on it. i requested to be sent a new one and they had actually booked my holiday i was unable to go/come back on. I finally managed to swap my annual leave in work so that i could go on the dates first choice had arranged and I had to reuquest an invoice with the correct info on it 4 times! It complete;y stressed me out as I wasn't sure whi ...
lauren456's full review | 228 words
Review by
vmcguire
on 28th Apr 2009

User Rating : 2
Respect : 0
At start of First Choice Airlines outbound flight crumbs and food all over floor,at start of inbound flight dirty cutlery on seats. In flight entertainment not working for whole ten hour flight. Had to queue at end of plane to order drinks from cabin crew on instruction from cabin crew- in other words no seat service so standing around by toilets and at night they closed their curtains and you have to walk in on peoples' conversations (quite imtimidating when they all turn around to stare at you ...
vmcguire's full review | 121 words
Review by
Frank23
on 24th Apr 2009

User Rating : 0
Respect : 0
Whow, I have never seen a grumpier person at an airline incheck desk as the First Choice girl at Glasgow Airport that January morning. We where checking in for a flight to Madeira and although it was Monday morning 6 am, it was still a remarkable sight to see somebody that grumpy. Than we met her colleague at the gate and she was not happy to be there that early either and shouted commands to the passengers in hardly understandable dialect. On board I was shocked by the lack of space, the chairs ...
Frank23's full review | 228 words
Review by
JohnEK
on 27th Mar 2009

User Rating : 0
Respect : 0
Operator I spoke to repeatedly said we should rather book for more people than what we think will be attending and that the deposit paid for the extra people will not be lost but just subtracted from the final payment. Now that it came to final payment they refuse to substract this additional deposit from final balance due. It does state so in their T&C's, but then the operator should not have repeatedly told me otherwise. Now that they have my money they are not as friendly and helpfull anymor ...
JohnEK's full review | 96 words
Review by
bensplace
on 21st Jan 2009

User Rating : 10
Respect : 0
I have flown with first choice twice, one from Manchester Feb 07and one from Gatwick Feb 08, both to the Maldives.Both times i had a really good trip. Loads of leg room polite crew 2 good meals, flights on time.I have booked to go again this year, can't wait
bensplace's full review | 55 words
Review by
Guest.
on 18th Jan 2009

User Rating : 4
Respect : 0
A good flight experience overall, Although i woul'd fly with First Choice Airlines again given the choice. I usually fly Virgin Atlantic. Outbound, there weren't enough blankets to go round, which i never experienced before this flight. If i travelled with them again i would have to upgrade, otherwise i'd have no problem in picking another carrier. Suprisingly good amount of leg room. I'm 5"8 and am usually in alot of discomfort on planes but this was not a problem inbound or outbound.
Guest's full review | 122 words
Review by
Guest.
on 17th Dec 2008

User Rating : 10
Respect : 0
Cabin staff very helpful food @ drinks very good entertainment excellent. I did not like the fact that the plane stopped at the far and of Manchester Airport and we were taken by bus to the main building it was quite a long walk after a long flight when we were very tired. This was on a flight to Aruba in the Caribbean apart from the last comment I would fly with Thompsons again.
Guest's full review | 73 words
Review by
Guest.
on 7th Dec 2008

User Rating : 10
Respect : 0
Great airline,, flown with them many times. Staff always friendly and helpful. Good value for money. However, the radios never worked (not really bothered) and if you travel on a 757 it is noisy as the planes are quite old.
Guest's full review | 73 words
Review by
sb1234
on 27th Nov 2008

User Rating : 10
Respect : 0
Manchester - Cancun and Cancun to Manchester. Flew in premium class, was so comfortable massive seat pitch excellent service, treated like royalty from start to finish. Great up to date entertainment. Fast check in at both airports. Cant wait to fly FCA again.
sb1234's full review | 47 words | 1 comment added.
Review by
nickmorph
on 6th Nov 2008

User Rating : 2
Respect : 0
Good point, the honesty of the tour rep in our resort. Bad points, since Thomson took over First Choice and used their flights to take passengers to Egypt, First Choice still in my opinion use the short haul planes for long haul flights. There is no leg room on these flights, and the plane is just not big enough to be anywhere near comfortable for a journey of over five hours. Due to the size of the plane, the service is very slow because there is only one aisle for passengers and air crew to us ...
nickmorph's full review | 127 words
Review by
Guest.
on 2nd Nov 2008

User Rating : 1
Respect : 0
Good points, none. Bad points, had to limbo in to seat when seat in front was down, drinks slid off table, food was worse I have had in 30 years flying, Montego bay and back premium seats was served a total of 5 drinks in 18 hours. Would not recommend upgrade to anyone
Guest's full review | 50 words
Review by
SQ747b
on 24th Oct 2008

User Rating : 6
Respect : 0
Overall, 8/10 for FCA 062 cabin service, aircraft clean, mood lighting quite relaxing.FCA 063 6.25 /10 for cabin service (8/10 for one stewardess). No mood lighting for overnight flight. Poor choice of only two main courses. Whilst still a long way out from Gatwick only one toilet working in a full B767 - totally unacceptable - why do First Choice aircraft continually have problems with the toilet facilities?
SQ747b's full review | 301 words
Review by
love me holidays
on 21st Oct 2008

User Rating : 10
Respect : 0
We flew Manchester to Faro on an A320. When we checked in we was told this flight was running about an hour late, then on the screens it stated we would get the next information in 2 hours time, then it stated the next information would 2 hours further on from that.We had been delayed by 3 hours when the announcement came over that we had to collect vouchers from the customer service desk (£5each), at this point no information had been given to us why we was delayed and I thought we was go ...
love me holidays's full review | 207 words
Review by
geoff bailey
on 17th Oct 2008

User Rating : 2
Respect : 0
On return, I chased the matter up with their customer services, and insisted on a refund of the extra legroom charge (30 Euro). After 4 weeks I got a reply which effectively said " Go Away ." A second letter got the same answer. The result is I have decided that I will NEVER offer the T.U.I. group any other business in the future.
geoff bailey's full review | 117 words
Review by
sarahnewell
on 13th Oct 2008

User Rating : 6
Respect : 0
London Gatwick - Sanford FCA034 25/9/08 Having flown Virgin everytime we've travelled to the states we thought we would give first choice a go, having had a good start with day before check, I thought the flight would be a pleasant experience, onboard the leg room was sufficient and comfortable something I definitely couldn't fault, we were then told the headphones that were supplied would be the only pair we would get and wouldn't receive anymore on the return flight unless we were willing to p ...
sarahnewell's full review | 338 words
Review by
cyprusloveressex
on 13th Oct 2008

User Rating : 1
Respect : 0
Check in fast and efficient. Booked first choice never had problem before this time had a Thomson plane, awful squashed, hot, not enough leg room and definitely not if you have a child on your lap. Would not book first choice again unless we had a first choice plane.
cyprusloveressex's full review | 49 words
Review by
newmidrad
on 11th Oct 2008

User Rating : 9
Respect : 0
We booked through Atlantic Holidays and flew from Exeter to Funchal, Madiera on Airbus A320, which was very comfortable. The crew and cabin staff were pleasant to fly with and looked after us all very well. Apologies to the negative critics but we found First Choice absolutely first class and highly recommendable.We look forward to our next trip with them.>
newmidrad's full review | 106 words
Review by
batsons
on 11th Oct 2008

User Rating : 2
Respect : 0
After a holiday in Bulgaria last week we were already on board our plane when we were all made to leave. The flight before us had engine problems so all our luggage was unloaded and the passengers from the Stansted plane were flown out on our plane. We only found out when our disabled people were unloaded and brought back to the airport. We then had a 14 hour wait for 14 hours at Stansted. Two of our ladies aged 80 and 83 years are still feeling poorly after going 36 hrs or more with no sleep. W ...
batsons's full review | 111 words

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