Travel Republic Reviews - www.travelrepublic.co.uk

★★★★☆
4.4 / 5
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★★★☆☆

“Misleading Booking Confirmation”

Written on: 22/03/2015 by EricandEdwina (3 reviews written)

We booked a holiday to Hurghada, Egypt. Knowing what Egyptian airports are like we booked private transport to the hotel, and the booking confirmation stated that we would be met in the arrivals hall (as most other passengers were. This didn't happen. Our courier was outside the airport and it took ages to find him amid the chaos as he was dealing with another customer and not displaying the sign with our names on. Less experienced travellers could easily have been duped into taking an… Read Full Review

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★★★☆☆

“Misleading Booking Confirmation”

Written on: 22/03/2015 by EricandEdwina (3 reviews written)

We booked a holiday to Hurghada, Egypt. Knowing what Egyptian airports are like we booked private transport to the hotel, and the booking confirmation stated that we would be met in the arrivals hall (as most other passengers were. This didn't happen. Our courier was outside the airport and it took ages to find him amid the chaos as he was dealing with another customer and not displaying the sign with our names on. Less experienced travellers could easily have been duped into taking an… Read Full Review

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★★★☆☆

“The majority of the interaction was very good, but...”

Written on: 11/03/2015 by 185McKnight (1 review written)

The majority of the interaction was very good, but when I tried to change dates at the last minute, I felt you could have done better - even if you weren't able to extend the timing, the information would have been useful. I have put the details on the hotel review; I didn't know I would be offered an opportunity to comment on your performance… Read Full Review

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★★★☆☆

“You get what you pay for.”

Written on: 11/03/2015 by AnabelO'Brien125 (1 review written)

Really like this hotel stayed 5 times now,will be going back next year,food not great but still plenty,salads,breads,plenty of meat,and the desserts are lovely.Location is fab,10mins walk to beach.All shops at hand.Train station about a 2 min walk away,great for exploring the Costa del sol.We went to Malaga 20 ride for 4 euros return,harbour in Malaga well worth a visit,as well as the cathedral.Torremolinos is really nice resort,weather can be hot,in March.,what a bonus as we left a snowy… Read Full Review

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★★★☆☆

“Booking not same as we booked on Line”

Written on: 02/02/2015 by Treats42 (1 review written)

We booked B&B at The Village Swansea for 3 couples for 31.1.15 but when we went down for breakfast we were told we only booked Room only. We phoned Travel republic from Hotel but they said we had only booked Room only, Why would we do this when we wanted B&B ? We know that we clicked on line for B&B. So we think that because it was for 3 rooms you didn't have enough rooms at the offer price for B&B so you just did room only!!. We always have used Travel Republic before but were disappointed on… Read Full Review

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★★★☆☆

“the royal review”

Written on: 18/01/2015 by 128Harrington (1 review written)

we where thrilled with the royal hotel.it was situated in a very good position,5 mins from the harbour.penty of shops to browse in,when we went ,the sales where on.i made some fantastic buys.the hotel was a little tired,that did not bother us at all.i.we will certainly go again… Read Full Review

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★★★☆☆

“Hotel didn't receive our payment quickly.”

Written on: 11/01/2015

We made 3 bookings through TR and in all three cases the hotel we stayed at was not notified quickly that we had booked and paid. Eventually sorted out, after several days, and several phone calls though - and hotel wanted us to sign to pay if TR payment did not arrive. Suggest that TR double check that payments made by customers to the hotel companies Med Hotels and hotels4u etc are passed onto the booked hotels speedily. Having said that, the prices were good value… Read Full Review

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★★★☆☆

“fiesta park hotel benidorm”

Written on: 09/01/2015 by terrymayers (2 reviews written)

fiesta park hotel benidorm lovely hotel ,staff very nice hotel very clean, 1,food very poor 2/entertainment rubbish did not cater for the british at all 3/only catered for the spannish having said that we met some lovely people,and if it had not been for them it would have been a rubbish xmas hol… Read Full Review

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★★★☆☆

“Average”

Written on: 03/01/2015

I agree with all the reviews I have read.hotel was basic but clean.some staff were friendly and the food was basic .location ,bit of a walk.would rate this hotel 3star and not 4.lack of hotel entertainment which was none all the week so you had to go out at night… Read Full Review

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★★★☆☆

“Paid for a double room, got single beds! Not happy....”

Written on: 21/12/2014

Paid for a double room, got single beds! Not happy. Asked for sea view, didnt get it although the hotel was empty! Ask for highest floor possible, got ground floor. Will be complaining directly to your site!… Read Full Review

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★★★☆☆

“Great customer service, but slightly misleading website”

Written on: 05/12/2014 by AntonyQuinlan2 (1 review written)

I had issues with my hotel while I was away. The customer service department were very helpful and tried their best to get us moved to a different hotel. One of our many issues was the hotel's WiFi. We had to pay for it, even though the hotel was advertised as having it on Travel Republic's website. I feel I was slightly mislead and that it could have been worded differently to avoid this. While I wasn't happy with the hotel, which we were unable to change (we went to Ibiza on the week of… Read Full Review

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★★★☆☆

“Good”

Written on: 26/11/2014 by Corinnee344 (1 review written)

Easy to use for booking, a bit slow getting back to us after booking 2 rooms for a special price to tell us there was only 1 room available at that price, but not a problem as we just paid full price for the second room, on checkout at our hotel we were down as paying for 1 room only, luckily the hotel said we could go and they would get the room money from TravelRepublic as we showed our confirmation paper but they also showed us there confirmation email from travelrepublic as not paid, i do… Read Full Review

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★★★☆☆

“Last minute panic !”

Written on: 24/11/2014 by Big100boss (1 review written)

Booked through Travel Republic in January for Florida hotel Rosen Inn @ pointe Orlando holiday in November as wanted plenty time to save spending money and park ticket money, received accommodation voucher at time of booking and had no concerns until a month before departure . Had spoken to a friend who had stayed at same hotel as us and recommended contacting hotel to ask for a ground floor room for ease of getting to pool area etc ... . Duly e mailed hotel directly to be told had no record of… Read Full Review

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★★★☆☆

“Good for short stay”

Written on: 23/11/2014 by Drewwd458 (1 review written)

Spotlessly clean room with very comfortable bed. For a Superior room would have expected a bath in bathroom, which was small. Wardrobe small. OK for short stay. Staff friendly and welcoming… Read Full Review

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★★★☆☆

“Holiday Inn at Orly airport that couldnt be found!”

Written on: 21/11/2014 by Roobydoos (1 review written)

Hotel now changed from Holiday Inn to Best Western. You should have known!!… Read Full Review

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★★★☆☆

“Simple to book but no customer service follow up”

Written on: 02/11/2014 by JanetBrian (1 review written)

Online booking simple but there is no personal touches to see if everything is ok and you have found all your documents. That's ok for most people but some might struggle and especially people without printers. Could you offer postal option?… Read Full Review

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★★★☆☆

“hysperia bristol playa carrelejo”

Written on: 31/10/2014 by bzPeterson43 (1 review written)

We have used travel republic many times,and rate you highly, just this time we felt a little let down as the accomadation was awful, think maybe spot checks are required or mystery customers need to review these places, as they get you a bad reputation. On previous holidays with TR i would give 5stars but on this occasion it was a disaster this hotel is not a nice place to spend your hard earnt holiday… Read Full Review

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★★★☆☆

“Customer care”

Written on: 28/10/2014 by lara-f (1 review written)

I had booked two rooms on site however they came back later saying that only 1 room is available. I couldn't cancel the room as my sister had already booked another room from another site so we thought we would go and then could be that a room was available. I felt a bit disappointed as this was a birthday present for my mum but had to do otherwise. It is better not to show that you have rooms available as this created quite a big hassle for my family… Read Full Review

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★★★☆☆

“Best price but one issue”

Written on: 19/10/2014 by whiststev (1 review written)

Everything was fine with the booking process and the availability of being able to offer as little as £1 as a deposit is good . The only issue we had was that when we contacted the hotel to discuss tours with them they said they didn't have our reservation. I contacted TR and they said that they didn't need to give the hotel our booking details.When contacting the hotel again they inform me that this was their policy that they should receive the guest details.eventually the hotel did… Read Full Review

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★★★☆☆

“Travel Republic basically did a good job and the price...”

Written on: 16/10/2014 by Rayhgreen (1 review written)

Travel Republic basically did a good job and the price was competitive however I booked by telephone it was three days before I got the flight confirmation and I was then told the price had gone up while my booking was being taken firstly by 16 pounds ultimately by four pounds this was very poor service I would use them again but think a better policy isneeded regarding price changes to give clarity and a quicker finalisation so there is no period of being in limbo not knowing if the booking… Read Full Review

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