Travel Republic Reviews - www.travelrepublic.co.uk

★★★★☆
4.4 / 5
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★★★☆☆

“Paid for a double room, got single beds! Not happy....”

Written on: 21/12/2014

Paid for a double room, got single beds! Not happy. Asked for sea view, didnt get it although the hotel was empty! Ask for highest floor possible, got ground floor. Will be complaining directly to your site!… Read Full Review

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★★★☆☆

“Great customer service, but slightly misleading website”

Written on: 05/12/2014 by AntonyQuinlan2 (1 review written)

I had issues with my hotel while I was away. The customer service department were very helpful and tried their best to get us moved to a different hotel. One of our many issues was the hotel's WiFi. We had to pay for it, even though the hotel was advertised as having it on Travel Republic's website. I feel I was slightly mislead and that it could have been worded differently to avoid this. While I wasn't happy with the hotel, which we were unable to change (we went to Ibiza on the week of… Read Full Review

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★★★☆☆

“Good”

Written on: 26/11/2014 by Corinnee344 (1 review written)

Easy to use for booking, a bit slow getting back to us after booking 2 rooms for a special price to tell us there was only 1 room available at that price, but not a problem as we just paid full price for the second room, on checkout at our hotel we were down as paying for 1 room only, luckily the hotel said we could go and they would get the room money from TravelRepublic as we showed our confirmation paper but they also showed us there confirmation email from travelrepublic as not paid, i do… Read Full Review

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★★★☆☆

“Last minute panic !”

Written on: 24/11/2014 by Big100boss (1 review written)

Booked through Travel Republic in January for Florida hotel Rosen Inn @ pointe Orlando holiday in November as wanted plenty time to save spending money and park ticket money, received accommodation voucher at time of booking and had no concerns until a month before departure . Had spoken to a friend who had stayed at same hotel as us and recommended contacting hotel to ask for a ground floor room for ease of getting to pool area etc ... . Duly e mailed hotel directly to be told had no record of… Read Full Review

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★★★☆☆

“Good for short stay”

Written on: 23/11/2014 by Drewwd458 (1 review written)

Spotlessly clean room with very comfortable bed. For a Superior room would have expected a bath in bathroom, which was small. Wardrobe small. OK for short stay. Staff friendly and welcoming… Read Full Review

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★★★☆☆

“Holiday Inn at Orly airport that couldnt be found!”

Written on: 21/11/2014 by Roobydoos (1 review written)

Hotel now changed from Holiday Inn to Best Western. You should have known!!… Read Full Review

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★★★☆☆

“Simple to book but no customer service follow up”

Written on: 02/11/2014 by JanetBrian (1 review written)

Online booking simple but there is no personal touches to see if everything is ok and you have found all your documents. That's ok for most people but some might struggle and especially people without printers. Could you offer postal option?… Read Full Review

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★★★☆☆

“hysperia bristol playa carrelejo”

Written on: 31/10/2014 by bzPeterson43 (1 review written)

We have used travel republic many times,and rate you highly, just this time we felt a little let down as the accomadation was awful, think maybe spot checks are required or mystery customers need to review these places, as they get you a bad reputation. On previous holidays with TR i would give 5stars but on this occasion it was a disaster this hotel is not a nice place to spend your hard earnt holiday… Read Full Review

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★★★☆☆

“Customer care”

Written on: 28/10/2014 by lara-f (1 review written)

I had booked two rooms on site however they came back later saying that only 1 room is available. I couldn't cancel the room as my sister had already booked another room from another site so we thought we would go and then could be that a room was available. I felt a bit disappointed as this was a birthday present for my mum but had to do otherwise. It is better not to show that you have rooms available as this created quite a big hassle for my family… Read Full Review

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★★★☆☆

“Best price but one issue”

Written on: 19/10/2014 by whiststev (1 review written)

Everything was fine with the booking process and the availability of being able to offer as little as £1 as a deposit is good . The only issue we had was that when we contacted the hotel to discuss tours with them they said they didn't have our reservation. I contacted TR and they said that they didn't need to give the hotel our booking details.When contacting the hotel again they inform me that this was their policy that they should receive the guest details.eventually the hotel did… Read Full Review

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★★★☆☆

“Travel Republic basically did a good job and the price...”

Written on: 16/10/2014 by Rayhgreen (1 review written)

Travel Republic basically did a good job and the price was competitive however I booked by telephone it was three days before I got the flight confirmation and I was then told the price had gone up while my booking was being taken firstly by 16 pounds ultimately by four pounds this was very poor service I would use them again but think a better policy isneeded regarding price changes to give clarity and a quicker finalisation so there is no period of being in limbo not knowing if the booking… Read Full Review

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★★★☆☆

“Flight good. Hotel good. Transfers awful ”

Written on: 16/10/2014 by Forbes471 (1 review written)

Flights and hotel were very good, as we expected as we have used Travel Republic on many occasions. However, we have already submitted a complaint form regarding transfers from Malaga Airport to Plaza Cavana Hotel. We were dropped 10 mins walk from hotel despite having booked transport direct to the hotel. Very disappointing. We will not use your recommended transfer again - we will look at options… Read Full Review

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★★★☆☆

“Mislaid Advertisement”

Written on: 16/10/2014 by bootieq (1 review written)

Following booking half board 3 night stay we were informed that there was an errarata error? We requested that we but offerred what we booked and expected a new price. We were told on 2 occassions that the hotel didnt offer Half board - we checked each time with the hotel and were told otherwise. Although TT gave us a small discount we feel let down… Read Full Review

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★★★☆☆

“Easy to complete forms and print off”

Written on: 11/10/2014 by Dunwoodie (1 review written)

Found it easy to complete documents and understand them, problem getting same seats coming back, Monach plane very uncomfortable coming back everyone squashed together couldn't even open daily paper to read… Read Full Review

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★★★☆☆

“Very good value , cheapest site”

Written on: 11/10/2014 by dkLyon271 (1 review written)

I have used Travel Republic several times. I find they offer best value & cheapest deals. Slightly limited choice of Hotels. Only downside is that you cannot guarantee specific details like : Balcony/Sea View etc etc., which is off putting. Telephone service is good & very helpful. I would definitely recommend this site… Read Full Review

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★★★☆☆

“Great as long as you don't have a problem !”

Written on: 02/10/2014 by McCoy500 (1 review written)

Arrived at our hotel at12.15am to find we did not have a room although we had a accommodation voucher confirming we did. Couldn't ring TR till Sunday morning had to ask my sister to ring as couldn't get through & was holding on line costing me alot of money on my mobile abroad took her 25 mins.TR said they would contact accommodation provider 6 hrs later we were advised we could stay in a hotel where everyone staying told us under no circumstances should we stay there (reviews on trip advisor… Read Full Review

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★★★☆☆

“Happy but disappointed at same time ”

Written on: 01/10/2014 by Vikydoll (1 review written)

I have used travel rep before and will use again but the hotel we stayed at was made out to be a lot better and feel that it was a big let down !! And to be very honest I feel with what we paid we were ripped off ! I would look in to taking this matter further… Read Full Review

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★★★☆☆

“Not the best start to our holiday”

Written on: 26/09/2014 by hellenaphile (1 review written)

We were quite impressed with the information supplied before our holiday and thought that we had made a good choice of service provider. Unfortunately the reality was quite different. We know from experience that flights to the Greek Islands are usually at unsociable hours and so we thought using one company for all the different required elements would take the hassle out of arriving at our destination. A number of flights landed at the same time in Rhodes so there was the usual chaos with… Read Full Review

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★★★☆☆

“did not inform us we would be moved on are 1st night”

Written on: 22/09/2014 by coogan (1 review written)

when we got to hotel we where moved to other hotel as it was full hotel said travel republic should of informed me but never did where made to wait till 2pm next day for are room with no apology… Read Full Review

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★★★☆☆

“we have booked with travel republic before and had no...”

Written on: 21/09/2014 by david_mcdearmid (1 review written)

we have booked with travel republic before and had no problems, however this time when we booked everything wasn't as it normally was, on arriving to the airport we were told that we had done online booking and that we should of printed boarding passes off, we were not told that and even showed the check in girl the e-mail we received from you and it did not state anything about the boarding passes, we ended up having to pay £35 for our passes. travel republic need to state that in block… Read Full Review

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