Travel Republic Reviews - www.travelrepublic.co.uk

★★★★☆
4.4 / 5
301
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★★☆☆☆

“Cry for improvement ”

Written on: 11/09/2017

Although we keep going back, I just don´t get it why this place with such a big potential does not even manage to get the basics right. The mattress are aged and out of this world uncomfortably, let alone the pillows which cant even be called pillows whatsoever.The bar is runned with a stupid system and ques are endless and guests have to even wait after non guests. The place is like its running on its own with lots of different foreign employees which sometimes its even like impossible to… Read Full Review

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★★☆☆☆

“No help when I needed it”

Written on: 29/08/2017 by MaximusChurchill265 (1 review written)

Customer service is a joke..two hours to be connected .staff not very helpful .i lost money as a result of poor customer service.i would not recommend travel republican to anyone… Read Full Review

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★★☆☆☆

“No reserved seats!”

Written on: 25/08/2017 by KaydenLloyd1990 (1 review written)

Booked through Travel Republic and paid £90 for reserved seats which was not passed on to our flight provider Thomas Cook. No record of our seat bookings with Thomas Cook - very poor - we had to sit in different seats at the very back of the plane with no leg room. Been advised to book directly through Thomas Cook in future!… Read Full Review

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★★☆☆☆

“Cancellation charges a disgrace”

Written on: 25/07/2017 by Carley77 (1 review written)

Ridiculous that they charge for cancellations well in advance when the hotels don't.Therefore its £40 a time straight in their pocket for a service not provided… Read Full Review

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★★☆☆☆

“Not great”

Written on: 04/07/2017 by Greer1986 (1 review written)

Not impressed with the hold experiance… Read Full Review

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★★☆☆☆

“could not get through to call centre”

Written on: 21/06/2017 by GunnerCoughlin (1 review written)

There was a problem with gettibg access to the hotel and we could not get through to the call centre to resolve the issue. fortunately the hotel went out of their way to help… Read Full Review

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★★☆☆☆

“Poor poor accommodation ”

Written on: 05/06/2017 by Karmau445 (1 review written)

Stayed at Cala D'or Park Apartments sold by Travel Republic. Sorry to say wish I hadn't bothered. The accommodation is poor, substandard and dangerous with not even the basics of light, fresh air and hot water available. Someone should check this place out as it should not be sold! Room flooded in a storm and had to evacuate through window on morning of departure. 4am is not funny ! Travel Republic should be more responsible when selling accommodation! Go have a look ! Spoilt a very nice villa… Read Full Review

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★★☆☆☆

“Incorrect information given ”

Written on: 22/05/2017 by Prestonqo411 (1 review written)

We were told in our booking summery that water park tickets were included. This was NOT the case as the water park was not open! This needs to be made a lot more clear. It was very hard explaining to the children that the water park wouldn't be open for our stay!!!!… Read Full Review

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★★☆☆☆

“Lacking guidance as to building progress round hotel ”

Written on: 22/05/2017 by Ashleyh57 (1 review written)

Poor show from T R regarding guidance as to the changing situation with new building work right outside the hotel . I understand that TR get the less desirable rooms which we then are given facing out onto a building site and work starts with crane movement before 0700 most mornings . Around the pool area we had to object to maintenance work such as jet washing the sun beds and painting the sea wall whilst we were trying to use the facilities . Rooms we used and witnessed had 2queen beds and… Read Full Review

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★★☆☆☆

“Not good enough ”

Written on: 12/04/2017 by myAyers269 (1 review written)

Travel replubic does not give enough information on hotels or flights once you have booked....And will not be using or recommending!!… Read Full Review

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★★☆☆☆

“Left Us Stranded”

Written on: 30/03/2017 by Odinu158 (1 review written)

Booked our holiday through Travel Republic, everything went fine until the transfer back to the airport for departure home. We waited 1 hour for the transfer which did not arrive. Numerous phone calls were made however all we got was an automated message saying office is closed. What made this worse was the fact it was 4.30am in the morning and we had our 11 Month old child. In the end we had to go walking about the resort to try and find a taxi. On returning home I complained to Travel… Read Full Review

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★★☆☆☆

“Accommodation facilities not as I expected”

Written on: 13/01/2017

I was disappointed with the company's customer support service as I was advised of a major hotel change six weeks after I bought a possible problem to their attention. It took another couple of weeks to sort a suitable alternative only to find that when I arrived in resort that the accommodation was not of the same type as described. I felt mislead and let down having originally booked nearly eleven months in advance of travelling. When I contacted them for help resolving the problem they gave… Read Full Review

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★★☆☆☆

“False Advertisement”

Written on: 15/11/2016 by OfficialNancie (1 review written)

My first experience with Travel Republic has not been a good one. After being recommended by many friends, I decided to give it try and book through this company. The booking was quick and easy which is what I have been the most pleased about. But unfortunately thats the only great thing to come out of this apart from the flights. I paid for the Shuttle Bus to and from the airport, however on the return to the airport, the Shuttle Bus wanted to pick me and my partner up 5 hours prior to the… Read Full Review

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★★☆☆☆

“Don't book car hire through travel republic ”

Written on: 02/11/2016 by Santiagorh268 (1 review written)

Got to airport had a voucher to pick up a car at centaura car hire. We were informed the car had been cancelled and to contact cartrawler. Contacted cartrawler and was told travel republic had not made payment. Tried to get through to travel republic with no joy so had to pay 75 euros for taxi to hotel. Finally got through to travel republic and was told somebody would call me back but never did. Next day rang again and finally somebody arranged to get a car sorted but I had to collect it and… Read Full Review

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★★☆☆☆

“how to improve custumer service”

Written on: 22/10/2016 by Aidyn282 (1 review written)

Used travel rep quite a few times with mo problems. This time did not receive travel accom info. Or transfer info. Dread to think what my telephone bill is going to be as I had to ring at least 4 times. But saw that my money taken day after I booked!1… Read Full Review

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★★☆☆☆

“tell us floor and hotel direction view”

Written on: 13/09/2016 by NadiaCruz429 (1 review written)

Travel republic take the booking soyou are responsible for getting customer the best room for the money we pay so when booking customer should be told the floor and where there room looks onto so they are not disapointed when they check in and this spoils there holiday… Read Full Review

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★★☆☆☆

“Book Direct........you get a better deal !!!”

Written on: 16/08/2016 by LeedsVision12 (1 review written)

Being a regular and loyal customer of TR we contacted you and booked the hotel only to discover moments later that the hotel provided breakfast for the same price we paid. We referred the matter and encountered difficulty in resolving. We then received the standard automated messages then a rather curt response. We were hoping you could price match given the amount but alas twas not to be as you decided to value the pound in your pocket today rather than look at the bigger picture as to my… Read Full Review

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★★☆☆☆

“Poor return flight experience”

Written on: 06/08/2016 by 340Archer (1 review written)

I will send detail in separate email of complaint. Corfu Airport, Thomas Cooka nd Travel Republic's communication with me all poor. Corfu Airport is far too small and badly organised… Read Full Review

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★★☆☆☆

“Could be better”

Written on: 30/07/2016 by Lancastergu120 (1 review written)

Very difficult to find the shuttle transfer. The pictures of the room in the hotel was not specific and when reach here it was different. A lot of services we have to pay. Travel republic customer service were good… Read Full Review

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★★☆☆☆

“Too Much Hype of Mediocre Hotels”

Written on: 18/07/2016 by MiguelBennett (1 review written)

Promised self catering but clearly it was not proper self catering without cooking unit, table or worktop or area to clean dishes, a sham. Was given the impression rooms where big but ours was tiny 30sqm . Not using travel republic again… Read Full Review

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