Travel Republic Reviews - www.travelrepublic.co.uk

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★☆☆☆☆

“Put me somewhere else...!!!”

Written on: 31/07/2014 by HolidayQueen97 (1 review written)

NEVER use this company. I arrived at Sharm El Sheikh airport having booked this hotel 7 months prior to be advised there were no family rooms, i booked 5* having spent months researching the best hotel for my family.....the rep stated they found a much bigger & better hotel for us & put us there....24 hours into the holiday & we discovered its 4* & was horrendous. Numerous complaints were made abroad & at home, and guess what, no refund...!!!! I contacted ABTA who advised THEY ARE NOT EVEN… Read Full Review

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★☆☆☆☆

“They left us stranded and lied to us!!!”

Written on: 24/07/2014 by marshaaldridge (1 review written)

Do not use Travel Republic. Their customer service is less then useful. their in-resort resolution team are liars! We arrived in Spain on Saturday and were put in a room that was completely not in line with what was advertised. No balcony, and not big enough to even accommodate two suitcases - one had to be unpacked in the bathroom! Our friends who booked with Expedia and paid 1/3 less for the hotel, were in massive rooms with big balconies overlooking the sea. We spoke to the hotel who… Read Full Review

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★☆☆☆☆

“Watch the small print (£1:00 deposit) and they don't...”

Written on: 20/07/2014

I have a booking for a gatwick hotel and now see it cheaper on other sites, although they advertise £1:00 deposit if you cancel they hit you for £40:00 unlike other sites like Bookings they email you back and if under cut make good the difference. A learning lesson with Travel Republic you may have caught me for a few pounds this time, enjoy it because it won't happen again… Read Full Review

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★☆☆☆☆

“Do not use, poor poor poor”

Written on: 18/07/2014 by SerenityBentley131 (1 review written)

I unfortunately have had to cancel an upcoming holiday, this includes cancelling a hotel booked through Travel Republic. What a long winded stid process, I have been waiting for almost a week now for them to confirm my cancellation. Having just rung them, and got someone useless (not her fault, obviously only allowed to follow a script) I am still non the wiser about when or if my hotel booking will be cancelled. Another hotel I had to cancel through Expedia, simple, log in, press a button… Read Full Review

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★☆☆☆☆

“Not Reliable - every chance the hotel will be cancelled”

Written on: 17/07/2014

I have booked a few holidays with Travel Republic. Some have gone to plan but the few which I had problems with were handled really badly by TR customer services. I booked a large group family holiday 2 years ago to Algarve and, after all the details were confirmed and paid for, I was contacted by them to say a mistake was made in the price. The difference I was asked to pay was substantial so we chose another hotel. Last year my daughter booked with TR and received a similar treatment. At… Read Full Review

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★☆☆☆☆

“Charged me £1166 to cancel my journey 2014”

Written on: 03/07/2014

Booked a journey with Travel Republic for July 2014. Ten hours later my hospital telephoned to say I should keep that week free as I may need tests. So I cancelled my journey with Travel Republic using their on-line system and by fax (I like to keep it in writing) I noticed that the full amount of the journey had come out of my Paypal account and my bank account!!!! Through Paypal I have been told that Travel Republic will only refund £1901.90 out of a total of £3067 So therefore they are… Read Full Review

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★☆☆☆☆

“Wasted Holiday ”

Written on: 26/06/2014 by anthony.smith.5661 (1 review written)

Booked and arrived 20th June 2014 only to find the Hotel is not built. When we arrived slimy manager tried to tell us to stay in a half built room with a pool which he implied was finished but was full of dead insects and was far from finished. The whole area is under construction and while he tried to tell us it would be complete in 2 days anyone could see it would not be ready for several months. The pool, reception, bars, restaurant and rooms and all still being built yet they are taking… Read Full Review

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★☆☆☆☆

“Do not respond to his failure, the cost is borne by...”

Written on: 12/06/2014 by lanoicanp (1 review written)

On 10/06 I made a reservation at this website through Oops, I said that in less than 12 hours were to confirm the reservation, passing the time I get in contact with the hotel which tells me it has no reserves and tells me to do a new one. Use this time Logitravel confirming me immediately. What is my surprise when I call to cancel the reservation, which was not confirmed, the Travel Republic who tell me they have sent me an email and it is already confirmed (that mail never arrived), when I… Read Full Review

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★☆☆☆☆

“Your money. their tricks”

Written on: 11/06/2014

They disguise themselves as a package company,but infact what they do is book everything separate in your name. They book your hotel,transfers etc without checking if there are any flights to you destination. When it turns out there are no flights from your chosen airport they try and badger you to take flights from other airports.In my case it was not possible to fly from another far flung airport therefore was left to pay the cost for hotel and transfers to the cost of £398. Don't fall for… Read Full Review

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★☆☆☆☆

“appalling”

Written on: 04/06/2014 by guest8642 (1 review written)

Unbelievable. Long waits on phone. Passed from pillar to post. Every advisor asks same id questions. Charged £40 for a room available elsewhere for £24. Card refused because it expired before date of stay. Told them to take money now, but they "don't" do that. Booked using same card elsewhere more cheaply for same night at same hotel. DRFINITELY AVOID THIS COMPANY!… Read Full Review

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★☆☆☆☆

“Beware!”

Written on: 01/06/2014 by rob20042004 (1 review written)

Travelrepublic.co.uk 3 minutes ago Categories: none I recently had a problem booking a hotel through Travelrepublic.co.uk. In the age of booking hotels direct via the internet, this is becoming more and more used by unscrupulous hotels and booking sites. I'd booked and paid for 3 rooms for 3 nights at The Senacki Hotel in Krakow two months in advance through Travelrepublic.co.uk. Five days before we were due to travel, Travel Republic advised us that 'due to an overbooking they were… Read Full Review

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★☆☆☆☆

“Flight prices ”

Written on: 24/05/2014 by JBP1967 (1 review written)

BE WARENED DO NOT USE THIS COMPANY UNLESS YOU CAN AFFORD TO PAY MORE THAN THEY QUOTE AS WE BOOKED A HOLIDAY THEN NEXT MORNING EMAIL SAYING FLIGHT PRICES ARE UP £60.PAY OR CANCELL. NO COMPLAINTS REFERENCE NUMBER GIVEN OR WORKER ID WAS TOLD THEY WOULD FIND THE RECORDED CONVERSATION WITH NO REFERENCES (LOL ALL LIES) AVOID… Read Full Review

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★☆☆☆☆

“Don't waste your time!!!!”

Written on: 23/05/2014 by Norriszk255 (1 review written)

Made online booking with Travel Republic for a much anticipated family holiday. Their website claims "bookings should be confirmed in a few minutes... or in no more than twelve hours". 24 hours later, still no reply. Phoned, kept on hold for 10 minutes, then told "staff are working on it". Whatever that means.One hour later, an email advising that our booking can't be fulfilled, that it was confirmed when I booked, but it is a "live system", again, what ever that means. Opted for a refund onto… Read Full Review

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★☆☆☆☆

“Couldn't follow through”

Written on: 22/05/2014 by Fiomax (1 review written)

Last night I was looking for a cheap hotel in Barcelona for a short holiday next month. Found an excellent hotel at a really cheap price so decided to book it straight away along with separate flights. However, by the end of today, I received an email from Travel Republic requesting that I call them. I did so, and they explained that the room was no longer available. However, after questioning them more, it turns out that the deal was actually never available and was a mix up on their behalf… Read Full Review

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★☆☆☆☆

“Don't use them”

Written on: 14/05/2014 by Daffie (2 reviews written)

Booked a holiday with them for a friend... Tickets all c a through, but half of them with wrong surname!, So they wanted to charge another 150 to change surname on the rynair flight? Even though it wash tire fault.. Friend was so angry he cancelled the holiday , but they ke this deposit..!… Read Full Review

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★☆☆☆☆

“Travel Republic Joke”

Written on: 14/04/2014 by SteveIsobel (1 review written)

Booked the Normandy hotel for one night to attend special function far from home. Arrived on sat night only to be told that there was no booking in my name and that they had been fully booked out for weeks even though I showed confirmation print out . As we couldn't get an alternative we had to drive back home Currently going through complaints procedure which they say can take 28 days They have my payment and I am disgusted by this Please think carefully before using these clowns as I… Read Full Review

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★☆☆☆☆

“Caveat emptor!”

Written on: 28/03/2014 by AlisonWeir (1 review written)

Have made a serious complaint to Travel Republic’s Chief Executive. Over a year ago I booked two rooms in the 4* Mercure Shakespeare at Stratford-upon-Avon through Travel Republic, for about £184. We leave for Stratford at 9.30am tomorrow morning. Today - only as a result of calling the hotel to confirm the bookings - I learned that both bookings had been cancelled. Travel Republic called around 6.30pm to inform me of that, and said something about a booking company going bankrupt 'two days… Read Full Review

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★☆☆☆☆

“Don't use. It should be Trouble Republic NOT ...”

Written on: 08/03/2014 by AndresCrespo (1 review written)

I booked Disneyland Paris tickets with TR. Email with confirmation and booking details came with wrong info. I have been holding on the phone for exactly 29 minutes. Customer Services are not bad, they are simply inexistent. Do they realise that apart from my distress for booking details being wrong, not being able to speak to a customer representative is making the situation worse, particularly as I pay for the 30 minute call (now 33 minutes)… Read Full Review

Andrescrespo's Response to AndresCrespo's Review

Written on: 08/03/2014

UPDATE. I spent over an hour on the phone and I finally hung up as I got tired of paying for a call that was going no-where. To Travel Republic's CREDIT, tickets arrived through the post with the right information (unlike in the confirmation email). That is a happy ending despite the drama in-between.

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★☆☆☆☆

“Dont use!”

Written on: 06/03/2014 by nathanrog (1 review written)

There is no point using Travel Republic, they outsource bookings to organisations such as Sunhotels who supply inferior hotels and when something goes wrong ABTA arent able to act as the supplier of services (or Principle as ABTA refer to) isnt covered through ABTA. To cut a long story short, after enduring an horrendous night in a room infested with 1000's of ants in an alleged 4 star hotel (which scored highly on Trip Advisor) we asked to move rooms. The hotel couldnt as they were full. We… Read Full Review

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★☆☆☆☆

“How to ruin Halfterm holiday”

Written on: 26/02/2014 by 49O'Donnell (1 review written)

Travel Republic just contacted me that they move my return flight one day forward due to flight cancellation. This is a half term so we cannot return back one day later. I asked them to fly the day before but they ask me to pay £200 for flight price difference. They change the flight and they ask me to pay extra? I am not sure what I am going to do, according to Travel Republic I can pay extra and have my holiday 1 day short or pay extra for extra day in the hotel and explain teachers why the… Read Full Review

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