Travel Republic Reviews - www.travelrepublic.co.uk

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★☆☆☆☆

“CAPRI Bungalows ”

Written on: 11/01/2016 by O'Brien268 (1 review written)

why advertise such a terrible accommodation - feel let down by this company having used several times before After I left feedback as requested they asked me did I agree with previous reviews of people saying it was clean, if I have left a review saying it was my worst holiday accommodation ever why ask me if I agree with someone who thinks it is a 9.9 / 10 STUPID! I have just spend 30 minutes typing a review and not willing to re type, you should have told me about this further survey so I… Read Full Review

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★☆☆☆☆

“Failed to Deliver”

Written on: 09/01/2016 by Hughese947 (1 review written)

Having booked a surprise weekend for my husbands birthday, and receiving a booking confirmatio from Travel Republic, I was then contacted by them 5 days later to be advised that there had been an error with my booking, there was not a room available through the provider they had used. What I find really difficult is that how can you book something in the first place that is not there, surely you cannot run a business AFTER submitting a booking confirmation is issued to say 'oh, sorry, we don't… Read Full Review

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★☆☆☆☆

“DO NOT book with Travel Republic”

Written on: 08/01/2016 by imWeaver288 (1 review written)

We booked our annual holiday Christmas 2015 (flights out, transfer, hotel, return flights) on Christmas eve. Once they had our money they informed us that none of it (except the transfer) was available. There was no helpful negotiation for alternative plans and it was a fight to get them to transfer our money back that day (they took it quickly enough) - their reason being it was busy and there was only one person in the accounts department. Eventually this was done (with the exception of the… Read Full Review

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★☆☆☆☆

“apartment booked for 3 people was a studio equiped for...”

Written on: 05/01/2016 by MakenziePage400 (1 review written)

I booked an apartment in april this year for 3 adults on arrival at the place the room given was only equipped for two people only two beds, on our return home I contacted travel republic and made a complaint they did not want to know… Read Full Review

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★☆☆☆☆

“Read carefully, don't be fooled by numbers”

Written on: 30/12/2015 by RogelioTrujillo (1 review written)

For a start: Someone may ask, how comes there are only a few reviews that merit TravelRepublic only 1 or 2 stars while 100's give it the full marks? ... the answer is simple. count how many lines there are in 5 stars reviews, and you will learn that those are people who simply found no problem so they wrote a line or two, while the people who really suffered write pages and pages, so read those first, and don't be fooled. Here's my story I have made the error of using TravelRepublic 3… Read Full Review

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★☆☆☆☆

“I LIKE TO CHOOSE THE HOTEL I STAY AT NOT TAVEL...”

Written on: 20/12/2015 by pabircg (1 review written)

TR CHANGED THE HOTEL I HAD SELECTED TO STAY AT 10 DAYS BEFORE I WAS DUE TO DEPART AND WHICH I HAD BOOKED 6 MONTHS EARLIER. THEY TOLD ME I WOULD BE STAYING AT THE MARIETA HOTEL AND THAT THIS HOTEL WAS THE ONLY OPTION THEY WERE PREPARED TO OFFER ME,SO IN EFFECT PICKING MY HOLIDAY HOTEL FOR ME. THEY DID GIVE ME THE OPTION TO CANCEL THE HOLIDAY BUT IF I HAD CHOOSE TO DO SO WOULD HAVE TO PAY CHARGES. QUITE SIMPLY THE SERVICE I RECEIVED FROM TR WAS NO WERE NEAR GOOD ENOUGH. I WOULD NOT RECOMMEND THEM… Read Full Review

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★☆☆☆☆

“Beware cancellation charges with £1 deposit”

Written on: 01/12/2015 by PK1414 (1 review written)

Booked a hotel with a £1 deposit, wrongly assumed that if I cancelled I would just loose £1,WRONG!! Had to cancel and was then charged £40! This is in line with there T & C but is it fair. Silly me to make an assumption but was that so daft? No just naive and trusting! Won't be using them again on principle… Read Full Review

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★☆☆☆☆

“Transfer”

Written on: 14/11/2015 by KyraBishop40 (1 review written)

Transfer from Marco Polo went wrong. TR No help what so ever. Used TR many many times. Sadly no more. You need an agent you can trust… Read Full Review

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★☆☆☆☆

“Flight costs had to pay extra twice then again at airport.”

Written on: 28/10/2015 by 370Holman (1 review written)

After booking and paying in full for hotel, flight, parking and extras including 20kg baggage allowance, I had to pay extra £180 over two payments for flights, then when I arrived at airport I had to pay another £90 for my 20kg baggage even though I had print off from travel republic showing that I had already paid them £60 for allowance. very wary that the price advertised is not always the price you pay… Read Full Review

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★☆☆☆☆

“Unacceptable ”

Written on: 20/10/2015 by 457Healy (1 review written)

Booked flights & accommodation to Tenerife with travel republic. 4 hours before I was due to fly I got a call from a travel republic rep informing us that our flights were over booked. They offered us a refund on our flights but not our accommodation as that was non refundable and done absolutely nothing to help with a solution. As not to lose ££££ on accommodation we decided to book our own flights but unfortunately due to the short notice it had to be the following afternoon, from a… Read Full Review

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★☆☆☆☆

“Overbooked hotel and awful customer care”

Written on: 18/10/2015 by Theodoren54 (1 review written)

A few months ago I booked an all-inclusive 6 day holiday through Travel Republic for the October school half term. We were going away for my wife's fortieth birthday. I booked flights and a four star hotel in Fuerteventura. We had also arranged to meet friends at the resort for part of the week to celebrate my wife's birthday. Two weeks before I was due to go on my holiday the company phoned me to tell me they had overbooked the hotel and offered me an alternative 45 kilometres away from the… Read Full Review

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★☆☆☆☆

“DO NOT BOOK WITH TRAVEL REPUBLIC”

Written on: 09/10/2015 by Hurleyrw193 (1 review written)

I BOOKED A TWO NIGHT STAY AT THE NOVOTEL DOCKLANDS VIA TRAVEL REPUBLIC. THE PRICE DISPLAYED WHEN I BOOKED WAS £135 PER NIGHT INC BREAKFAST - NON CANCELLABLE RATE. THE RATE I WAS CHARGED WAS OVER £300 AND THEY WILL NOT REFUND THE DIFFERENCE AND CANNOT EXPLAIN WHY THIS HAS HAPPENED. BEWARE OF BOOKING WITH THEM AND CHECK YOUR TOTAL BILL VERY CAREFULLY!!!!… Read Full Review

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★☆☆☆☆

“Poor”

Written on: 04/10/2015 by eoClark290 (1 review written)

We email to Republic on our 6 days and explain them what happen over Turkey , travel Republic try to change our hotel, the hotel which they send us wasn't really we would prefer to go, the distance was not what we want, we had horrible holiday it was night mare , we had 9 holiday with travel rebuplic in last two years we not planing to have any holiday with them again… Read Full Review

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★☆☆☆☆

“Terrible customer service”

Written on: 24/09/2015 by McNally9 (1 review written)

Paid TR for 3 nights 4 days icluding park tickets to Disney Paris total cost £1500. We arrived at 8.30am so we would get a full day in Disney. When we arrived at the hotel they said that TR had not booked our room even tho I had a voucher to say I had paid. After numerous calls to TR they told me that my money goes to a company in the Far East and that they hadnt paid for the room. TR finally paid for the room and tickets at 16.00 so we had paid extra for our flights to get there early which… Read Full Review

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★☆☆☆☆

“Do NOT use this company!”

Written on: 19/09/2015

Booked a hotel via their website, stated it was available. Received a message the next day stating the room was fully booked and was offered a lower room. Accepted this. Received a message the next day stating that the hotel was now fully booked. They claimed they have a "live booking system" but this is rubbish as, if it was the case, the room would be confirmed immediately. Instead, I have had to look at an alternative hotel through a different company. Did not even receive an apology… Read Full Review

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★☆☆☆☆

“Do not book with this company!”

Written on: 14/09/2015 by 81Halsey (1 review written)

My boyfriend and I booked an overnight stay in Edinburgh as we were attending a gig at Murrayfield stadium and the hotel was within walking distance. We booked several weeks in advance but as we arrived on the street of the hotel 1hr before the 3pm check in I received a text from travel Republic asking me to call them immediately. They stated the hotel had made a mistake and double booked and our reservation had been cancelled. They said normally they would attempt to find us alternative… Read Full Review

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★☆☆☆☆

“Can't fulfill booking but still take money!”

Written on: 11/09/2015 by Dunc1290 (1 review written)

Booked 6 rooms through Travel Republic. Booking seemed to go through fine, got an email the next day asking me to phone them. Out of the 6 rooms they could only give me 1 at the advertised price, if I wanted th eother I would have to pay over double. Clearly this was not what I expected so looked at other options, found somewhere else went to book and realised that I couldn't as travel republic had still taken all of the money despite their mistake. This has further disadvantaged me but no… Read Full Review

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★☆☆☆☆

“Everything was fine when we booked but once we had...”

Written on: 03/09/2015 by Ixifrance (1 review written)

Everything was fine when we booked but once we had paid in full our accommodation was changed from a villa with pool to an apartment plus communal pool ! - Not to worry though as the Travel Republic customer services agent assured us that they were the same thing ! Just one of many ridiculous statements made by a variety of different telephone operatives. On finding the apartment unacceptable for our party which included two infant children we asked to be moved to the only villa left… Read Full Review

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★☆☆☆☆

“Poor service ”

Written on: 02/09/2015 by wparke (1 review written)

We booked a family room several months in advance,provided the ages for our children, paid aadditional costs for a specific room type. On arrival we realised that the room was not suitable for a family of four. We were given a twin room with 2 single beds and told that it was a family room. The hotel refused to upgrade us and also wanted to charge us for two additional breakfasts. Tried several times to contact travel republic. No answer. Total rubbish customer service and false advertising… Read Full Review

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★☆☆☆☆

“Avoid at all costs!”

Written on: 02/09/2015 by CayleePierce (1 review written)

After hours and hours (and hours!) of researching hotels in various places in Europe, we finally settled on a perfect hotel in Paphos, Cyprus and booked through Travel Republic. That was nearly 2 weeks ago and now, 4 days before we are due to fly, we have just been told that our booking will not be honoured as the hotel is full. The 'upgrade' alternative offered is for a standard room in an inferior hotel which costs in the region of £350 less than the deluxe suite in the hotel we booked. This… Read Full Review

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