Travel Republic Reviews - www.travelrepublic.co.uk

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★☆☆☆☆

“Serious Misrepresentation”

Written on: 26/08/2016 by Earthshaker (1 review written)

I had expected a Bed and Breakfast arrangement. This is what it said on my voucher. Old Town Chambers do not do breakfasts. They are apartments, not an hotel, and do not have a bar and/or dining room. There are local establishments but that is not the point. If you believe you have paid for B&B it is a disappointment to have to go out, find a restaurant and buy your breakfast. Travel Republic need to make sure that their descriptions and offers are accurate… Read Full Review

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★☆☆☆☆

“Accommodation cancelled less than 48 hours before...”

Written on: 24/08/2016 by philtatt (1 review written)

No suitable alternative offered. Original accommodation: in one location and 5-star on tripadvisor Alternatives: in other locations and mixed reviews… Read Full Review

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★☆☆☆☆

“UNBELIEVABLE”

Written on: 23/08/2016 by Samson177 (1 review written)

Booked and paid extra for Speedy shuttle, had to wait for 2 more planes ! Got to hotel was told there was not a room for us as the Hotel was fully booked !!Moved to apartment away from hotel up a steep hill so not at all convenient to use hotel facilities and very tiring on the legs of us mature people. This was meant to be a relaxing weekend break, but due to the distance involved it was not feasible to even lie by the pool… Read Full Review

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★☆☆☆☆

“They confirmed one flight, increased other over night!!!”

Written on: 20/08/2016

I wouldnt recommend nor use you again as i feel it is wrong that you confirm the outbound flights which makes the monies non refundable, then increase the fares of the inward flights by £72 pp!!!!! Over night.The only choice i had was to pay it or be out of pocket even more. After many discussions you did eventually take 50% of the additional costs, it was the first holiday abroad for my two teenage boys and myself, and you caused alot of stress and upset. And because of the additional… Read Full Review

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★☆☆☆☆

“No hotel booked when we arrived and not even a solution”

Written on: 20/08/2016 by Ljc51k (1 review written)

We booked five nights in Santa ponsa in August 2016 and when we arrived we there was no booking and no room at the hotel.the receptionist kindly put us in the sister hotel just to get a roof over our heads.but when we got to the next hotel it was suited for young party goers.we got no sleep due to noise and foul language.as we had arrived late we could not get hold of travel republic.we contacted them the next day and they done absolutely nothing and left it 24hrs before contacting us which… Read Full Review

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★☆☆☆☆

“Do not use this Company! ”

Written on: 16/08/2016 by Norwoodci1974 (1 review written)

This company is a joke! We use to always recommend them over the previous years but will never use them again & have told many others not to as well to avoid disappointment. We recentally booked a 5* half boad hotel in Dubai for next year at what seemed a great affordable price, we paid the deposit and got sent the accommodation voucher to confirm it was all accepted, we then booked our flights and transfers. However 2 days ago we received an email saying they have had to cancel our hotel after… Read Full Review

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★☆☆☆☆

“Travel republic a disgrace”

Written on: 12/08/2016 by CoraTurner114 (1 review written)

Booked holiday for me and autistic child with travel republic. Description of hotel less than accurate it was dirty, very noisy and unsanitary. Not suitable for children to stay in as me and child constantly woken every single night. Then to make holiday from hell worse when returning home airline easyjet cancelled flight indefinitely. Now I am lone parent on carers allowance and had very little money left in own account. I was stuck. Easyjet said i could wait a number of days for flight back… Read Full Review

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★☆☆☆☆

“changed airport halfway through booking”

Written on: 06/08/2016 by CANEX (1 review written)

I booked a holiday with Travel Republic to Tenerife from Birmingham and back to Birmingham a week later. I then received a call 10 minutes later saying the outbound flight had gone up £20 and did I realise the return flight was back to East Midlands airport! Well no I certainly DID NOT book to return to a different airport!! It was by then too late to get a refund back to the airport I didn't want to go to (after waiting for Travel Republic to try & cancel it with Ryan air and supposedly find… Read Full Review

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★☆☆☆☆

“No show from transfer and terrible customer service”

Written on: 04/08/2016 by Gilbert1947 (1 review written)

No show from our pre-booked transfer. Local supplier rude and kept on hanging up on me. When eventually got through - no booking recorded DESPITE being asked TWICE by Travel Republic to confirm flight details - flight was delayed but no one picked up on this. Tried to contact UK call centre, was put on hold and forgotten about. Complaint submitted 7 days ago but nothing heard back. Surely a simple refund! NEVER AGAIN… Read Full Review

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★☆☆☆☆

“Not at all helpful”

Written on: 19/07/2016 by Pdarb (1 review written)

I am going on holiday on the 30/7/2016 and due to a glitch I failed to include my 2 children 7 & 11, I have been trying for 4 months asking them to amend my booking to include them in a apartment I have paid for, and been bounced from pillar to post, my mum lives in Fuerteventura and has been up to the hotel 3 times a week since this started, the Lambarda hotel in Carrelleo were help ful to a point, but said Travel republic must amend the booking but won't , so now it's ok for me to check in… Read Full Review

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★☆☆☆☆

“Don't be fooled !”

Written on: 18/07/2016 by Disgruntled56737 (1 review written)

Booked package holiday through Travel Republic website, paid for my holiday in full and was sent all the appropriate documentation confirming where I would be staying, flight details etc. Received a call from Travel Republic 3 days before I was due to leave telling me my hotel was fully booked and they were moved me somewhere else. Assured that new hotel would match standard of original but it did not, the room standard was poor and I had to call Travel Republic while on holiday to request a… Read Full Review

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★☆☆☆☆

“Malaga, Airport Transfers”

Written on: 07/07/2016

In my opinion when you book a transfer from an airport to your hotel etc you do not as I found expect to have to wait a minimum of an hour after you have made contact with the person who has been appointed to pick you up and take you to your hotel etc. At Malaga however the driver representing Travel Republic told us we would have to wait an hour after we made contact with him when we asked why he said that was the policy that he was told to follow. I personally don't think telling someone you… Read Full Review

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★☆☆☆☆

“Poor Service”

Written on: 26/06/2016 by emHewitt218 (1 review written)

Stuck in Barcelona with no accommodation no phone had to borrow one to try and contact my hotel but they would not answer now trying to get my money back, which I could wait upto 28 days for… Read Full Review

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★☆☆☆☆

“Transfer Warning.”

Written on: 22/06/2016 by McGinnis360 (1 review written)

Recently booked a transfer through Travel republic with TL transfers in Tenerife. To cut a long story short the return coach did not show up.The hotel stated that TL were the worst for no shows.Forced to get a costly taxi as TL phone no is unobtainable.Complained to Travel Republic who offhandedly dismissed me via a DO NOT REPLY e-mail. Travel Republic have lost a frequent customer for the sake of a fiver or so and an admittance of liability. AVOID… Read Full Review

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★☆☆☆☆

“I booked a return trip from Faro to Sagres with Travel...”

Written on: 16/06/2016 by gawotar (1 review written)

I booked a return trip from Faro to Sagres with Travel Republic to save time and money. I got to the greenbus company at 10:30am on Saturday the 14th of May and was told that they did not have my reservation. 30 mins later, I was told that travel republic had not sent them the reservation and that I need to wait 45 mins for a taxi. I then had to take a taxi to the hotel which costed me 140 euros. I did take the return back with greenbus but asked Travel republic for a refund for the first… Read Full Review

Spm700's Response to gawotar's Review

Written on: 20/06/2016

Same story with my wife and daughter in Tenerife. Booked and confirmed with TL transfers..Long story short....no show,had to get a costly taxi..Hotel commented TL were the worst for no shows...fobbed off by T.Republic. They've lost a loyal customer due to their offhandedness and buck passing for the sake of a fiver or so.AVOID.

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Gawotar's Response to gawotar's Review

Written on: 22/06/2016

Oh and can I add you can never reply to their customer service... because it's a no reply email!! Just freaking fantastic.

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★☆☆☆☆

“very poor customer service”

Written on: 06/06/2016 by Mills144 (1 review written)

to cancel a reservation I had to send 3 messages and call them twice. the cancellation charges are well hidden in the T&Cs. The £1 deposit scheme is misleading. The first time I called the customer services, was led to believe that the cancellation was done, but it was still showing as a live booking, so had to call again. Will not be using them again… Read Full Review

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★☆☆☆☆

“Price you see when entering card details is not actual...”

Written on: 23/05/2016

This is the worst company I have ever booked with. They are the only company to have ever sent an email the day after I have given my card details upon seeing the final price and confirmed, to say the flight price is actually more. I have booked on serveral occassions with Expedia and have never had this. I will never use Travel Republic again as you do not know the holiday price when booking… Read Full Review

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★☆☆☆☆

“Do not use! ”

Written on: 16/05/2016

I recently booked a hotel using TR. I was notified by email a few days later that a modification had been made to my booking. I was informed that they in fact could not secure me a room in the hotel that I had paid them upfront in full to book the week prior. They told me they had secured me accommodation in another hotel in the area at NO EXTRA COST to me. I decided to check quickly on booking.com to see the price of a room per night during the same dates in this new hotel which they had… Read Full Review

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★☆☆☆☆

“Service”

Written on: 28/04/2016

Booked with Travel Republic in September 2015 & requested 3 twin rooms. Two weeks before travel in April 2016 spoke with a representative by phone & again asked to be assured that twin rooms had been requested, which I was. On arrival at hotel was informed that it was 3 double rooms that had been requested & allocated. This was totally unsuitable for the party concerned & contacted yourselves by phone , only to be told that request had not been forwarded, was only offered an apology. Asked for… Read Full Review

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★☆☆☆☆

“Last Minute Misery”

Written on: 07/04/2016 by worldtraveller2008967 (1 review written)

Booked for Turkey in Jan 2016. Notified by e-mail with 20 hours before flight departure of hotel alteration..Spent next 6 hours trying to sort out the mess with alternative hotels and alterations to tranfers. Six telephone calls and 14 e-mails later stil not sorted. Contant cry of we will phone you back...never happened once. Went to the Airport and flight ws ok...Told Tranfer Rep in Resort and then had a Turkish tour going to the original hotel...the to alternative chosen by Trvel… Read Full Review

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