Travel Republic Reviews - www.travelrepublic.co.uk

★★★★☆
4.4 / 5
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★☆☆☆☆

“NO COMPASSION”

Written on: 24/11/2016 by carolt66 (1 review written)

My friend booked a holiday for four of us to Lanzarote on the 3rd October 2016. He then found out he had cancer of the throat and had to cancel his and his wife's holiday but myself and my husband still went. On arriving at the airport we went to the Ryan air desk and was told that our flights had been paid for but not our suitcases so we had to pay the extra £100 both ways. I emailed TR at the airport with no response so my daughter phoned them and was told no problem it was Ryan air fault… Read Full Review

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★☆☆☆☆

“An absolute shambles”

Written on: 20/11/2016 by uoMay133 (1 review written)

I booked a room in Abu Dhabi with this shower. I contacted the hotel to check arrival times only to be told that the booking didn't exist. Was offered several unacceptable alternatives, so had to cancel. Was told no fees would be payable. Well guess what the hotel from the original booking took full payment from my account, the only way they could have done this is by TR giving them the info. To date still not had my money back. Tar have been an absolute shambles. It beggars belief that this… Read Full Review

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★☆☆☆☆

“ABSOLUTE RUBBISH!!!”

Written on: 10/11/2016 by Doughertyaz279 (1 review written)

I booked flights and hotel which were confirmed via email. I then received a message stating hotel price incorrect and I could pay over triple the original cost, cancel, or rebook. I was not offered any hotels at equivalent level and if I cancelled they would only cancel hotel, not flights even though not my fault. They lied and stated had been in touch with Thomas Cook regarding cancelling flights but when I spoke to Thomas Cook they said they had not knowledge of anyone contacting them. All… Read Full Review

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★☆☆☆☆

“CERO STARS”

Written on: 04/11/2016 by Smartik3 (1 review written)

I booked a hotel with TRAVEL REPUBLIC for one pound fee and free hotel cancelation at the website to be more secure. I founded a cheaper place to stay with Airbnb. When I canceled with TRAVEL REPUBLIC THEY CHARGE ME 40 POUNDS CANCELATION fees ... I won't book never ever again with this company ..they lie very well to customers and it is very expensive fees for doing noting… Read Full Review

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★☆☆☆☆

“Do not book”

Written on: 28/10/2016 by 395Piper (1 review written)

Booked a holiday with them,hotel overbooked,waited 4hours at the reception,rang them several times,eventually I got a room somewhere else, came back complaint made,reply was we offered same standard, complaint made to Abta. Abta replied supplier is not an Abta member, Travel Republic is the agent… Read Full Review

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★☆☆☆☆

“Never again”

Written on: 25/09/2016 by AdelynQuinlan (1 review written)

Firstly when we arrived in Paris CDG airport we didn't know where to go for our car hire because it didn't mention who it was with on the paperwork. We went round them all asking and finally found it was FIREFLY in the airport car park! When we arrived at the hotel, Kyriad Torcey, they didn't know anything about us, no reservation at all. They let us have two rooms eventually after taking my credit card details in case we were making it all up ( even though it was paid for already ) It was… Read Full Review

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★☆☆☆☆

“AIRPORT TRANSFER”

Written on: 23/09/2016 by TRANSFER-UNHAPPY (1 review written)

Coaches - Mini buses - Private Taxis. We offer airport transfers in all the major holiday destinations by coach, taxi or private minibus. This was the heading I saw when I requested an airport transfer through your company at beginning of September. I was requesting a private taxi. On arrival we were told at the desk that we were being put on a coach that would take approx 12 drop-offs before us. Firstly, we never travel by coach transfer as my husband has a bad heart condition and because… Read Full Review

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★☆☆☆☆

“Car hire”

Written on: 23/09/2016 by Sophie10josie (1 review written)

I am waiting for travel republic to contact me regarding the complete mess up with care hire !… Read Full Review

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★☆☆☆☆

“rubbish”

Written on: 19/09/2016 by AlvaroGleason (1 review written)

have booked several times and every time were let down with transfers either not turning up or keeping us waiting at a hot airport. hotel descriptions not accurate. too slow when replying to questions… Read Full Review

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★☆☆☆☆

“Serious Misrepresentation”

Written on: 26/08/2016 by Earthshaker (1 review written)

I had expected a Bed and Breakfast arrangement. This is what it said on my voucher. Old Town Chambers do not do breakfasts. They are apartments, not an hotel, and do not have a bar and/or dining room. There are local establishments but that is not the point. If you believe you have paid for B&B it is a disappointment to have to go out, find a restaurant and buy your breakfast. Travel Republic need to make sure that their descriptions and offers are accurate… Read Full Review

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★☆☆☆☆

“Accommodation cancelled less than 48 hours before...”

Written on: 24/08/2016 by philtatt (1 review written)

No suitable alternative offered. Original accommodation: in one location and 5-star on tripadvisor Alternatives: in other locations and mixed reviews… Read Full Review

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★☆☆☆☆

“UNBELIEVABLE”

Written on: 23/08/2016 by Samson177 (1 review written)

Booked and paid extra for Speedy shuttle, had to wait for 2 more planes ! Got to hotel was told there was not a room for us as the Hotel was fully booked !!Moved to apartment away from hotel up a steep hill so not at all convenient to use hotel facilities and very tiring on the legs of us mature people. This was meant to be a relaxing weekend break, but due to the distance involved it was not feasible to even lie by the pool… Read Full Review

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★☆☆☆☆

“They confirmed one flight, increased other over night!!!”

Written on: 20/08/2016

I wouldnt recommend nor use you again as i feel it is wrong that you confirm the outbound flights which makes the monies non refundable, then increase the fares of the inward flights by £72 pp!!!!! Over night.The only choice i had was to pay it or be out of pocket even more. After many discussions you did eventually take 50% of the additional costs, it was the first holiday abroad for my two teenage boys and myself, and you caused alot of stress and upset. And because of the additional… Read Full Review

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★☆☆☆☆

“No hotel booked when we arrived and not even a solution”

Written on: 20/08/2016 by Ljc51k (1 review written)

We booked five nights in Santa ponsa in August 2016 and when we arrived we there was no booking and no room at the hotel.the receptionist kindly put us in the sister hotel just to get a roof over our heads.but when we got to the next hotel it was suited for young party goers.we got no sleep due to noise and foul language.as we had arrived late we could not get hold of travel republic.we contacted them the next day and they done absolutely nothing and left it 24hrs before contacting us which… Read Full Review

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★☆☆☆☆

“Do not use this Company! ”

Written on: 16/08/2016 by Norwoodci1974 (1 review written)

This company is a joke! We use to always recommend them over the previous years but will never use them again & have told many others not to as well to avoid disappointment. We recentally booked a 5* half boad hotel in Dubai for next year at what seemed a great affordable price, we paid the deposit and got sent the accommodation voucher to confirm it was all accepted, we then booked our flights and transfers. However 2 days ago we received an email saying they have had to cancel our hotel after… Read Full Review

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★☆☆☆☆

“Travel republic a disgrace”

Written on: 12/08/2016 by CoraTurner114 (1 review written)

Booked holiday for me and autistic child with travel republic. Description of hotel less than accurate it was dirty, very noisy and unsanitary. Not suitable for children to stay in as me and child constantly woken every single night. Then to make holiday from hell worse when returning home airline easyjet cancelled flight indefinitely. Now I am lone parent on carers allowance and had very little money left in own account. I was stuck. Easyjet said i could wait a number of days for flight back… Read Full Review

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★☆☆☆☆

“changed airport halfway through booking”

Written on: 06/08/2016 by CANEX (1 review written)

I booked a holiday with Travel Republic to Tenerife from Birmingham and back to Birmingham a week later. I then received a call 10 minutes later saying the outbound flight had gone up £20 and did I realise the return flight was back to East Midlands airport! Well no I certainly DID NOT book to return to a different airport!! It was by then too late to get a refund back to the airport I didn't want to go to (after waiting for Travel Republic to try & cancel it with Ryan air and supposedly find… Read Full Review

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★☆☆☆☆

“No show from transfer and terrible customer service”

Written on: 04/08/2016 by Gilbert1947 (1 review written)

No show from our pre-booked transfer. Local supplier rude and kept on hanging up on me. When eventually got through - no booking recorded DESPITE being asked TWICE by Travel Republic to confirm flight details - flight was delayed but no one picked up on this. Tried to contact UK call centre, was put on hold and forgotten about. Complaint submitted 7 days ago but nothing heard back. Surely a simple refund! NEVER AGAIN… Read Full Review

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★☆☆☆☆

“Not at all helpful”

Written on: 19/07/2016 by Pdarb (1 review written)

I am going on holiday on the 30/7/2016 and due to a glitch I failed to include my 2 children 7 & 11, I have been trying for 4 months asking them to amend my booking to include them in a apartment I have paid for, and been bounced from pillar to post, my mum lives in Fuerteventura and has been up to the hotel 3 times a week since this started, the Lambarda hotel in Carrelleo were help ful to a point, but said Travel republic must amend the booking but won't , so now it's ok for me to check in… Read Full Review

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★☆☆☆☆

“Don't be fooled !”

Written on: 18/07/2016 by Disgruntled56737 (1 review written)

Booked package holiday through Travel Republic website, paid for my holiday in full and was sent all the appropriate documentation confirming where I would be staying, flight details etc. Received a call from Travel Republic 3 days before I was due to leave telling me my hotel was fully booked and they were moved me somewhere else. Assured that new hotel would match standard of original but it did not, the room standard was poor and I had to call Travel Republic while on holiday to request a… Read Full Review

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