Travel Republic Reviews - www.travelrepublic.co.uk

★★★★☆
4.5 / 5
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★☆☆☆☆

“Not happy”

Written on: 22/12/2014 by JuliannaDaniels (1 review written)

You need to ensure once you have taken the money From your customers, this gets passed on to the hotel. To ensure your customers are not left deeling embarresed when asked to pay for there stay, when this was already done weeks before. Not happy with your service at all… Read Full Review

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★☆☆☆☆

“From start to finish it was difficult. Never again. ”

Written on: 29/10/2014 by Cdoc (1 review written)

From start to finish it was difficult. Never again… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 28/10/2014 by Shelby126 (1 review written)

Messed around on phone for two hours. Price went up at time of booking. Offered original hotel at more expensive price. Declined and downgraded to a three star hotel for more money. Found it all very stressful and upsetting. Would not recommend using this service to anyone… Read Full Review

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★☆☆☆☆

“DO NOT EXPECT TO GET THE HOLIDAY YOU BOOK”

Written on: 23/10/2014 by 2unhappychappies (1 review written)

Travelled to Corfu with Travel Republic but on arrival we were transferred to another (much poorer hotel)for the two week duration. They made no apology or little effort to help us. On arrival home we lodged a formal complaint which was never acknowledged for a number of weeks. We were eventually told that although the holiday was booked and paid to Travel Republic our contract was with a non ABTA company that they had made the booking through. We therefore had no legal claim against Travel… Read Full Review

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★☆☆☆☆

“paid £40 for nothing”

Written on: 13/10/2014 by Fisco76 (1 review written)

I booked a hotel through these guys and thought it was great to only pay £1 deposit until I found out that when I cancelled I got charged £40 (over 20 days before my stay). Absolutely so annoyed, it doesn't make this obvious but just lures you in with the idea of the £1 deposit. I'll never use this site again!!!… Read Full Review

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★☆☆☆☆

“THE WORST TRAVEL COMPANY, I HAVE EVER HAD TO DEAL WITH ”

Written on: 13/10/2014 by ChanceLevesque7 (1 review written)

Avoid this company at all costs. We were left totally stranded on what should have been a very special occasion. What I am about to tell you, comes officially from the office of the CEO. They accept no blame themselves and use the excuse of a third party, handling things for them. If Travel Republic inform you of any changes, prior to your actual date of travel, they accept no blame. In our case it was 7.15p.m. the night before we were due to arrive at the designated hotel. The mobile phone… Read Full Review

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★☆☆☆☆

“awful travel company - don't use!”

Written on: 08/10/2014 by dennypullen (1 review written)

This is a terrible travel company. It is fine if your stay was enjoyable but their complaints procedure is deliberately difficult. You cannot speak to an advisor but have to do all complain resolution by email. This seems to mean that they can be incredibly slow (taking a month to respond to my complaint) and then they can get away with being unhelpful as there is no actual contact with the customer. They stand by poor hotel service and do not stick up for their customers. I stayed at a… Read Full Review

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★☆☆☆☆

“Easy to book BUT YOU DONT GET WHAT YOU PAY FOR !!! Be...”

Written on: 07/10/2014 by 320Smith (1 review written)

I have booked three hotel only bookings to the Algarve two fully paid for , due to be taken in November and the third , a deposit of £1 for a future holiday next year !!! This week , five weeks before my departure, the emailed me to say that the price I paid was for bed and breakfast and not for the half board that I had fully paid for and that it says fully paid and half board on my booking voucher, like an idiot I excepted their excuse and the full refund. the next day they emailed and… Read Full Review

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★☆☆☆☆

“NEVER AGAIN TR”

Written on: 05/10/2014 by Kelleherby294 (1 review written)

Booked hotel in Egypt with TR ; asked before if the given price was the total price, also for Belgian citizens, no problem ... booked, payed, received hotelvoucher, check-in OK... till 1 day after check_in ; stalked 9 days by the hotel staff and ETS agency in Egypt to pay more than 30 % extra ... thanks TR for the worst holiday ever; check-out a holiday hotel with tourist police, NICE !!!!!!!!!!! NEVER, NEVER book with TR if you want to enjoy a nice holiday !!!!!!!!!!!… Read Full Review

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★☆☆☆☆

“Terrible Hotel with unrealistic description ”

Written on: 04/10/2014

Hotel not as described on your website… Read Full Review

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★☆☆☆☆

“KEEP WELL CLEAR OF THIS LOT!!”

Written on: 02/10/2014 by Machrie (1 review written)

On the 7/5/2014 I purchased a package holiday from Travel Republic. I went through the process of choosing flights,hotel,baggage,transfers and insurance. On Thursday 8/5/2014 I received a voicemail telling me to call them as they had no flights from my chosen airport. They tried to badger me into flights from other airports. I refused on the grounds that I was working till late the evening before ,my companion couldn't walk far,I don't drive and had no way of getting to other airports at this… Read Full Review

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★☆☆☆☆

“customer service is absolutely rubbish ”

Written on: 29/09/2014

Do not use travel republic, they don't care about sorting the problems they cause the only system they have is to fob you off. We fly out in 4 days and they change our hotel saying its the providers fault , really don't care I booked it through them therefore they are accountable . they promise to get back to you but don't , to much bol locks to type JUST DONT USE THEM IF YOU WANT TO LOOK FORWARD TO A HOLIDAY!!!!!!!… Read Full Review

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★☆☆☆☆

“We endured the worst transfer EVER! Never again!”

Written on: 27/09/2014 by SpeedyRoss (2 reviews written)

We booked a transfer with Travel Republic, who use A2B transfers, to the airport from Agios Nikolaos (Crete)on 18/9/14. Our pickup time was 18.30 which was the time exactly that a coach #4 with an A2B sign DROVE STRAIGHT PAST US! We hoped another coach was coming for us but nobody arrived by 18.45 so we phoned A2B. During the EIGHT minute expensive call that followed, the staff were clueless asking us 'where our apartments were?'! (Note that the Proprietor of our apartments had told us that A2B… Read Full Review

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★☆☆☆☆

“Travel republic made my hair go grey”

Written on: 27/09/2014 by Andersen48 (1 review written)

So – back in October 2013 after a lovely trip to Munich for Oktoberfest we decided to book again. From our experience this year we knew how busy it gets so decided to get in there early to get right into the city center. So… Travel republic came up with a great offer, too good to be true in fact. £60 pp for 3 night Friday to Monday.. Well guess what.. it was too good to be true. At first exactly 5 weeks ago I got an email saying the initial company we had booked the hotel had gone into… Read Full Review

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★☆☆☆☆

“WORST HOLIDAY EVER!”

Written on: 19/09/2014 by qw4r (1 review written)

Warning! If you plan your holiday NEVER! NEVER! book it from TRAVEL REPUBLIC. They do not want take responsibility when your holiday is ruined because of their lack of professionalism. You even can't ring a complaint department for they refuse to give a phone number. DO NOT BOOK WITH TRAVEL REPUBLIC!! Please share it with your friends so they are not deceived by them… Read Full Review

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★☆☆☆☆

“Would never use Travel Republic again”

Written on: 15/09/2014

I booked the flight hotel and transfers through Travel Republic and it was confirmed immediately and I printed off the vouchers. Two days before I was due to fly they rang me at nigh time to tell me the hotel was overbooked and they were putting me in another hotel. I did not want this hotel as it was a family hotel and I had booked an adult only hotel. I had found another hotel that was the same rating and an adult only hotel so I told them I would have that one instead. As it was more… Read Full Review

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★☆☆☆☆

“Rip-Off Republic”

Written on: 14/09/2014 by Stevendes (1 review written)

Avoid using this agent if you think you are using an ABTA registered company. I booked a 4* hotel for 1 month with them. I was given a 0* filthy apartment (NOT a Hotel) I requested another hotel and was charged extra to be put into a 3* hotel !! After lots of complaint letters they still refuse to refund the surcharges..I contacted ABTA and was told that Travel Republic sell the bookings to other agents who are NOT ABTA bonded therefor ther is nothing you can do. So in summary, You pay Travel… Read Full Review

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★☆☆☆☆

“I would advise anyone thinking of booking ANYTHING...”

Written on: 31/08/2014 by KarleyHutchinson (1 review written)

I would advise anyone thinking of booking ANYTHING with Travel Republic not to. I gave them 3 months notice regarding a hotel cancellation and was charged £40. They claimed it was in the small print..be aware that their small print is very small!!!! They are aggressive and unsympathetic sales people. John Lewis they are not!! Quite clearly the customer for them is always wrong. In a word, DREADFUL… Read Full Review

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★☆☆☆☆

“Terrible service”

Written on: 24/08/2014 by EmeryMunoz (1 review written)

Dear Travel republic guests, you should know that this agency does not accept any responsibility for the their guests, you can live in a completely different hotel than you ordered. Blue Domes Hotel in Kos island very nice, but we paid for 2 weeks or live only 1 week at this hotel, the other one we spent in Norida beach Hotel. Below I will give you my correspondence with the agency. /////////////When we are arrived to Blue Domes Hotel the reception lady tell us that they don’t have any… Read Full Review

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★☆☆☆☆

“Poor Attention to Detail - Cost me for their error”

Written on: 23/08/2014 by Fletcher11 (1 review written)

When checking in Travel Republic had not used my surname correctly as they had included my middle name as well. This resulted in me not being able to check in online and having to pay £70 (£35 for the both of us) as the fine when I was at the front desk. This lack of attention to detail is extremely concerning as it also delayed me being able to go through security as my names on all the boarding cards were wrong and I was late for the boarding of the plane. Poor show from Travel Republic… Read Full Review

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