DGM www.digimate.com Reviews

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★★☆☆☆
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Latest Reviews

★☆☆☆☆

“CROOKS! Daylight Robbery ”

Written on: 22/09/2013 by DrGrumpy (1 review written)

I got a T-909 tablet as a present after 2 months it developed a fault and I sent it back at my own cost. I did get a replacement which also developed a different fault after 2 months! The only difference this time is DGM don't want to know! Have not answered my calls or e-mails. Have come across many other customers with similar stories just by putting 'DGM complaints' into Goolge. I would strongly urge all disgruntled DGM customers to make a complaint to BBC Watchdog via its on line page… Read Full Review

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★☆☆☆☆

“The worst company ever and full of lies”

Written on: 01/08/2013

I order the bluetooth headphones 2 weeks ago and to this day have had nothing delivered. They sent me a text message, 2 days ago, to say DPD will be delivering the product today and wouldn't you know it nothing has arrived. I called DPD to find out where the headphone were and they told me that DMG hadn't even released it yet. What a bunch of liars!!!!! Where are the honest sellers these days? When I try to call them it just rings out. Absolute garbage!!!! DON'T BUY FROM THEM & DON'T TRUST… Read Full Review

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★☆☆☆☆

“Disgraceful Outfit”

Written on: 01/08/2013 by PhiltheCrane (1 review written)

Like many I purchased a DGM T909 tablet through Groupon some months ago, which arrived approx. 6 weeks after the scheduled delivery date. However, the tablet worked without problems up until April of this year (obviously being one of the lucky ones). The only problem, was how to take photos other than of oneself, as the instructions does state how to reverse the camera. Mmmm!! Not as described, me thinks. In April it developed a fault and needed to be returned to DGM. I returned the item, which… Read Full Review

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Drgrumpy's Response to PhiltheCrane's Review

Written on: 22/09/2013

I have had the same identical problem! I am on my 2nd T-909 the first developed a fault after 2 months and was replaced. I had to pay to have it returned. I got a 'new' tablet which has also developed a problem after working well for 2 months! Now the fun begins! e-mails previously answered now ignored. Telephone not answered! Went to Facebook page and made my comments, suddenly got an answer via Facebook page (oh by the way my comments have been removed!) Still no contact! So fed up I have now complained to BBC Watchdog! May I suggest that everyone that has had a problem with the T-909 and DGM please get in touch with BBC Watchdog via their website.
The more consumers who make a complaint the more likely they are to investigate. Lets not let them get away with ripping us off!

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★☆☆☆☆

“Buy DGM at your peril.”

Written on: 16/07/2013 by milix (1 review written)

We purchased a 22in tv/dvd combi for our daughter for christmas 2012 the dvd player became unresponsive 14/04/2013, would not play or eject the disc. We contacted ebuyer whom explained the warranty was honoured by the manufacturer DGM Uk Limited. Called them went through the correct procedure and their courier collected the unit.Called them a few days later with the (RMA REF No) they confirmed they had the unit and we could expect it back in 7-10 days haha It is now 3 months on still no… Read Full Review

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★☆☆☆☆

“No contact”

Written on: 19/05/2013

I bought the 1006 tablet at the Gadget Show. Good sales piych. The screen flickers I have tried to contact DGM on many occasions but they NEVER pick up the phone. It is automated and then just cuts you off. I would not ever but from these again… Read Full Review

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★★★★★

“Value for money, works perfectly and no complaints at...”

Written on: 15/05/2013

Bought the tablet online, works like a charm! Can't fault it, especially for the price! It's smooth and responsive, battery lasts a reasonable length of time of course it varies on what I'm using the tablet for!My apps work fine, I use it everyday as do my kids and I have no complaints. Does exactly what it says on the tin! No complaints from me! Would recommend to a friend anytime! … Read Full Review

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★★★★☆

“My tablet was pretty good ”

Written on: 01/05/2013 by ray2211 (1 review written)

I order my DGM tab 9.7 was a good unit's happy with it , iv not had the brother there people below have had… Read Full Review

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★☆☆☆☆

“ABSOLUTE GARBAGE..!!!”

Written on: 20/04/2013

T-704S 7" Tablet. Just as well it was a promotional freebie which I got for nothing. If I had paid money for this third rate rubbish I would be very unhappy. If this item is represenatative of DGM products - STAY WELL AWAY and buy something sensible and reliable… Read Full Review

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Pet789's Comment

Written on: 09/09/2013

yes i agree with this i got one and wish i could give minus 5

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★☆☆☆☆

“Awful”

Written on: 10/04/2013

I bought a talet last year from dgm. Tablet didn't work when I received it so I tried getting a refund. After a month they finally picked the faulty tablet back up and gave me a new one which still didn't work. Emailed approx 20 times and still awaiting for a reply. This was in October. Am appalled by the service with this company. Bit of advice DO NOT BUY FROM DGM… Read Full Review

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★☆☆☆☆

“Terrible products hardware totally unreliable. Would...”

Written on: 02/04/2013

I ordered two identical products from this company through an offer I found on Groupon. The order took some time to arrive. Both products I ended up returning as they were faulty. When I complained the 'Customer Service Manager' was rude and hung up the phone. The hardware is of terrible build quality. I ended up sending both products back for a full refund. In summary I would say that there are considerably better products on the market for a similar price. Don't buy!… Read Full Review

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★☆☆☆☆

“WARNING ! KEEP AWAY”

Written on: 29/03/2013 by antthosk (1 review written)

THIS IS A WARNING!!! This company is a complete disgrace and should be closed down due to trading standards. I bought a tablet from them which was unable to download apps - apparently I was not the only one - lots of other customers had the same problem. To obtain a refund and collection became an absolute nightmare and even now I am still out of pocket in spite of contant requests. I would advise anyone who might consider buying a product from this company to think again. DODGY to say the… Read Full Review

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★☆☆☆☆

“awful”

Written on: 29/03/2013

the tablet is rubbish and the company is appauling. impossible to get hold of someone. will not be buying from DGM again… Read Full Review

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★☆☆☆☆

“DO NOT BUY FROM DGM”

Written on: 28/02/2013

Got the 9inch android tablet didnt hold its charge. Tried to contact DGM nobody ever answered. Sent emails nobody ever replied. When eventually manged to get hold of someone on the phone he was addament i could not have a refund and he put the phone down on me. DO NOT USE AND PLEASE SPREAD THE WORD> LETS GET THESE ROGUES SHUT DOWN… Read Full Review

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Drgrumpy's Comment

Written on: 22/01/2014

I have had so much grief from these a holes! I am going to go to BBC Watchdog and anyone else here care to join in?

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★☆☆☆☆

“Waste of time”

Written on: 18/02/2013 by Andy2767 (1 review written)

Brought 2 androids for kids at Christmas through groupon to find both faulty. So contacted DGM and they pick them up. All good. kids were over moon at Christmas. Only to discover they were both still faulty so contacted DGM again they wanted me to pay for units to be returned I said no so they said they would pick them up through Dpd. Courier turned up to pick one up. so I taped parcels together and I've only received one back. They said they only only received one. would never recommend this… Read Full Review

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★★★★☆

“Replacement screens”

Written on: 28/12/2012 by RosieBee71 (1 review written)

Does anyone know how much it costs for a screen to be replaced? my daughter who has learning difficulties fell and cracked the screen on her tablet :( Its a DGM T909… Read Full Review

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★☆☆☆☆

“Con”

Written on: 03/12/2012 by Nimzzz (1 review written)

Received a faulty tablet, replacement took more than a month, when finally received it, it was refurbished and had scratches. Best to report them to watchdog!!!… Read Full Review

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★☆☆☆☆

“Do not buy from DGM”

Written on: 16/11/2012

DGM are the worst company I have ever used and would never use again or recommend. They sent a faulty item,sent it back straight away and then was told a replacement new one would be sent but low and behold a scabby scratched filthy one was sent in place that was obviously well used. I WILL REPEAT DO NOT BUY FROM DGM… Read Full Review

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★☆☆☆☆

“Didn't last a year and screen taken for repair never...”

Written on: 02/07/2011

This is obviously just one case - others can judge if this is the usual experience of those buying DGM screens. LCD 19" L-1935WD monitor was at lower end of market but quality was acceptable within that context. After 10 months started to go wrong. Screen totally black after approx. half a second. Turning the screen on and off at any point got another half second peek at the picture before a black screen returned. Initially thought it was graphics card at fault as failure was so dramatic… Read Full Review

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★☆☆☆☆

“Appaling Company, ”

Written on: 14/09/2010

Appaling Company,

Monitor arrived Dead, returned it to base where they fixed the power supply.

returned the monitor, which now switches on- It has 4 dead pixels !!!

Gave them a call and they are telling me that this is within specifications (!) for this particular model and there is nothing they can do about it.

Steer well clear… Read Full Review

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Guest's Comment

Written on: 10/12/2011

Thanks for writing. I thought this TV looked too good to be true. Helped make my mind up....I aint buying one!!!!

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★★★★☆

“DGM seem to be a good company, on the ball.”

Written on: 18/10/2005 by judgeandjury (4 reviews written)

DGM seem to be a good company, on the ball… Read Full Review

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Johnsmith69's Response to judgeandjury's Review

Written on: 01/02/2013

You are kidding, aren't you? This company is hopeless to deal with.

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Peppynorton's Response to judgeandjury's Review

Written on: 02/04/2013

Based on the other comments featured I would say this is a 'fake' review. Ignore, read the other comments. DGM are a terrible company with awful, shoddy products!

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Drgrumpy's reply to Peppynorton's Comment

Written on: 22/09/2013

I agree! Anyone who hasnt had any sort of problem is either lucky or a liar!
Will anyone who has had problems please log their complaint with BBC Watchdog via their website!

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