Written on: 03/10/2009
I tried to apply for my student account 5 times and i even went for a sit down appointment with them, they were rude and unhelpful, the woman told me student was a "dirty word" and they couldn't tell me if they could help me or why they denied my first application and then ignored the following four. A month on and still nothing has been done, the last i heard i was told "it will definatley be done by tomorrow" and that was over a month ago. I was appalled by their customer service. (read more)
Written on: 11/10/2005 by skyrider007 (3 reviews written)
HSBC have very friendly staff, despite the large number of customers. I am very pleased with their Internet Banking service, and I have used it to check my balance and transfer funds. The balance shown online is always up-to-date, and it also indicates "available balance", rather than just "uncleared balance". The telephone banking service is not very useful, and I have experienced very long waiting times to speak with a representative (who is usually based in India - language problems).... (read more)
As rated by real users
"One major problem" Read More
"Student account overdraft 0/10..." Read More
"DON'T. DO. IT." Read More
"Lloyds loyal customer" Read More
"I have to disagree" Read More