Confused.com Reviews

Watch this item
Confused.com go to www.confused.com
2.3 stars
Average rating for this product is: 2.3 out of 5

From 3 ratings and 23 reviews

Thumb down 39% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


LenderBalance Transfer RateBalance Transfer DurationPurchase RatePurchase DurationAPR  
Virgin Credit Card0.00%3 months16 months 2.98% or £3.00 fee3 months16.60%
BT Standard Credit Card0.00%3 months13 months 3.00% fee3 months16.90%
MBNA Platinum Plus Visa0.00%3 months13 months 2.90% fee3 months15.90%

Average Ratings for Confused.com

  • Ease of use1.7 stars
  • Accuracy1.7 stars
  • Reviewer Ratings2.2 stars
  • Overall Rating2.4 stars

23 Reviews For Confused.com

  • Guest 20th Oct 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review



    Utterly dreadful, unusable website. Wasted 20 mins of my life entering personal details then couldn't get past the 'occupation' page no matter what I tried. No idea if they offer good deals or not - I just couldn't get the site to work. Avoid at all costs!

  • mumofthree 19th Oct 2009

    Reviewer rating: 5 stars


    mumofthree's review has yet to be rated - Be the first!
    Report this review


    Confused.com definitely worth a visit. We saved £100 on our comprehensive car insurance: cheaper than going direct to the Insurer's website - I checked this twice! Confused website easy to navigate back and forth to check my data input was correct! I would recommend to friends and family.

  • Guest 20th Aug 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Confused.com - yes it is! What a waste of time! After spending 20 minutes putting in all my personal details, I got a page full of quotes that were wrong. I then had to be directed to all the insurers websites where the quotes had to be recalculated and all my quotes ended up being £200 or more HIGHER than what I had originally been told on confused.com. I had to spend the rest of the day calling all the insurers trying to find the best quote - confused.com actually made getting my ins ...

  • Crumpeteer 2nd Jul 2009

    Reviewer rating: 0 stars


    On average, people found this review very helpful
    Report this review


    After forgetting my password for Confused.com from last year I tried to reset it. During the process I'm informed by a pop-up screen that an email has been sent to me telling me to follow the link etc. which will enable me to reset it. After repeated attempts I have not once received the promised email NOT even in my Spam folder. So, I try and log on as a new customer only to be told after completing other details, that my email address has been recognised(from last year) but the NEW password I ...

  • aliensunflower 26th Jun 2009

    Reviewer rating: 5 stars


    On average, people found this review helpful
    Report this review


    Just saved £400 (no joke, current insurers increased my policy by almost £200 and that's with absolutley no claims to speak of) so im my opinion confused.com is well worth a look.

  • Guest 7th May 2009

    Reviewer rating: 0 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    I had to provide various information to become signed up to confused.com. I then had my details shared with various other companies (i.e. junk mail lists), NOT what I want.

    I complained to confused.com and they promised me they'd remove me from their mailing lists. However, I still get mailings and I would never advise anyone else to use them.

  • Guest 14th Apr 2009

    Reviewer rating: 0 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    I didn't even get as far as a quote on confused.com. I refuse to give out information such as my mother's maiden name. Why do they need this information just to register? Anyone who does give this information at this stage deserves everything they get. I used a different site instead, with great results.

  • Guest 9th Apr 2009

    Reviewer rating: 0 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    My online quote application failed on several accounts. My wife is a curtain maker, but we were forced to put her down as a "Boot & Shoe Maker" otherwise it wouldn't accept the page.
    Then it couldn't find our car from the registration and so forced us into manually completing the details - which was ok until the lookup model page produced a nice apricot background with nothing on it.
    So the whole process failed after 20 minutes of timewasting.
    I thought I'd try and contact them, but the "Contac ...

  • degbert Rank: Colonel 20th Mar 2009

    Reviewer rating: 4 stars


    degbert's review has yet to be rated - Be the first!
    Report this review


    In my opinion, the idea of filling in a form on line is horrible, but once you are over that (and its easier now, I grant you), confused.com seems perfectly good and, I testify, it did saved me oodles of cash on a car insurance quote.

    I can't stand the tv adverts, I don't even like the brand name, but it did what it said it would and meant I got a good insurance deal. so you can't say fairer than that.

  • Guest 25th Jan 2009

    Reviewer rating: 3.5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Confused.com provides some accurate quotations. Gave me leverage to negotiate with current insurer for renewal. We searched online for car insurance last year via other sites, and bought a great policy with the Post Office, with the right balance of cost, excesses and cover. When our renewal came this year, we weren't happy with the slight increase in cost, so we tried other well known comparison sites for a better deal. We got various quotes from different insurers but the excesses were hig ...

  • Guest 6th Jan 2009

    Reviewer rating: 0 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Failed to access site because I refuse to give information such as mothers maiden name, web address, etc in order to obtain a car insurance quote which may or may not be acceptable.

  • marco999 Rank: Captain 27th Dec 2008

    Reviewer rating: 1 stars


    marco999's review has yet to be rated - Be the first!
    Report this review


    I, like lots of others decided to shop about for car insurance a week before the renewal date in December 2008. I went onto confused.com and entered all my details. I found the site very user friendly and easy to understand and yes I did find quotes that were cheaper than my current insurer - however, the quotes were not quite correct as they had assumed my car was to be insured on a classic policy and would be used only as a weekend toy. Once the confusion (no pun intended) was cleared up, the ...

  • ChrisBUK2 Rank: 2nd Lieutenant 8th Oct 2008

    Reviewer rating: 0 stars


    ChrisBUK2's review has yet to be rated - Be the first!
    Report this review


    I signed up to Confused.com a few days ago to get some quotes for my first ever car insurance I was unimpressed with the selection of car insurance quotes. I was expecting far more, but only about 15 showed up and the majority were not available.A few days later and I have started recieving junk mail in the post from various car insurances... I am absolutely furious. I have never given my details to anyone for car insurance quotes in my life except for Confused.com, so I know for a fact that the ...

  • Stillnessintime 4th Jun 2008

    Reviewer rating: 4.5 stars


    Stillnessintime's review has yet to be rated - Be the first!
    Report this review


    After receiving my renewal from Norwich Union which included a nice £200 increase I decided to use Confused.com.
    From my original quote from NU of £620 the rise to £820 was not going to happen. Confused.com search deeley went about its business and came back with a load of quotes.
    The lowest was £240 but with an £600 excess which was ridiculous but the next quote of £309 with a £200 excess Fully comp was right up my street.
    Needless to say I call ...

  • Guest 9th May 2008

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    I have just used confused.com for the first time and have saved over £150 on home and contents insurance. The website is very easy to use, the quotes were genuine and I took them out within minutes online......Excellent. I have always dreaded renewal time because I literally spend hours on the phone getting quotes. I am actually looking forward to next year to see how much more I can save!!!!!! WELL DONE CONFUSED :)

  • Guest 26th Apr 2008

    Reviewer rating: 0 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    My quote was less than my current (LV) but LV kept saying the quote was corrupted and when resubmitted was still corrupted. 2. Dozens of quotes going into the £`000s, when my existing quote for B+C is 300. Waste of time

  • Guest 10th Apr 2008

    Reviewer rating: 2 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Price quoted on confused.com was not same figure as quoted when when to primary site link
    over £70 difference
    now even more confused!!!

  • rustler2001 10th Mar 2008

    Reviewer rating: 5 stars


    rustler2001's review has yet to be rated - Be the first!
    Report this review


    I would definitely use Confused.com again, they saved me loads. Check out their top tips on saving money too, as that helped me bring down my quote. Was extremely pleased that they managed to save me £112 on car insurance. Did a quick home quote too, and looks like i can save an extra £70. Also found some of the tips and news items really interesting and helped me alot!

  • Guest 14th Feb 2008

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Tried confused.com after receiving my car insurance renewal quote from Direct Line. Saved myself over '£65 by transferring to Sheilas Wheels. Sorry Direct Line! Thanks confused.com! Will be checking out your website for other savings.

  • Guest 10th Feb 2008

    Reviewer rating: 0 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    After enduring their intensely annoying TV ads for several weeks, I decided to try confused.com to see if they could get me some cheap car insurance. I am a young driver (albeit with 4 years driving experience) so was prepared for a large quote.It took only a few minutes to fill in the forms on Confused.com and I was presented with about 15 quotes (out of 45 insurers!). Most were from insurers i'd never heard from, but there were a few big names in there (such as AA) whilst other big names (such ...

Related categories

  1. Loan Calculator