Air Malta Reviews

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Air Malta
2.9 stars
Average rating for this product is: 2.9 out of 5

From 6 ratings and 50 reviews

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Average Ratings for Air Malta

  • Flight on time?2.7 stars
  • Customer service2.7 stars
  • Comfort on flight2.8 stars
  • Quality of food2.3 stars
  • Value for Money2.6 stars
  • Reviewer Ratings2.7 stars
  • Overall Rating3 stars

50 Reviews For Air Malta

  • Guest 20th Oct 2009

    Reviewer rating: 2 stars


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    We flew London to Malta in economy. Going out we had the exit row with a nice pitch. Food was pretty lousy and service adequate. Coming back, had row 6. Very cramped. Everyone complained in the front section. My knees were in the seat in front (I'm 5' 8"). Food better, but crew not very friendly. After dinner one steward came around with the coffee pot offering a second coffee. When the senior steward saw her, he stopped her and said "no more". An uncomfortable flight and I have to say I've had more legroom on easyjet.

  • NUGENAE Rank: Lance Corporal 20th Oct 2009

    Reviewer rating: 5 stars


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    I was very impressed with Air Malta and the check in was very speedy with no long queues. The flights took off on time both going out and on the return journey and the meals were very good with wine and coffie to follow. The customer service also was very good and efficient.

    I can't think of anything I disliked about Air Malta and I would definately travel with them again.

  • Guest 22nd Aug 2009

    Reviewer rating: 1 stars


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    Have just returned from a holiday in Malta, flew both ways with Air Malta. Both flights were on time, seat, legroom and meal were reasonable for an economy flight of this duration. However on both flights people in the row in front of me had their seats reclined when we were coming in to land when I mentioned this to the steward on the outward journey he replied that the person was asleep I said that he had got to get up soon, the steward walked off. On the return journey I mentioned the same pr ...

  • Guest 9th Aug 2009

    Reviewer rating: 4 stars


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    Flew Gatwick to Catania and return.
    Flight times were very convenient with reasonable fares. Pleasantly surprised that the plane left on time and arrived early both ways and we quickly went through baggage reclaim.
    Meals were okay with free drinks (including beer and wine)and staff were all pleasant.
    Only downside was the inflight movie, which was a boring wildlife film and the same film was shown again on our return flight, though we were also shown details and updates of our flight.
    Would def ...

  • shiftupmt Rank: Lance Corporal 31st Mar 2009

    Reviewer rating: 4.5 stars


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    Have flown with Air Malta several times over the past years and never had any serious problems.Have found that their flights are much more convenient as regards times and airport locations than other arilines.They offer much more destinations on the telephone rather than online by taking connecting flights, which saves you a lot of hassle. The prices are very reasonable and much cheaper than other non low cost airlines, sometimes using the same flights (Code sharing).Regarding the flight itself, ...

  • sandmansam Rank: Staff Sergeant 31st Dec 2008

    Reviewer rating: 3.5 stars


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    I have been flying to Malta with this airline for the last few years, making 2 or 3 trips and a year, sure they tend to be prone to delays out of Heathrow but they are never major delays. Inflight service is not up to the standard of say BA but its good enough for the ticket price, the inflight meal is normally nice enough and comes with a free drink, I normally go for a drop of Maltese wine personally, the films they show are normally rather second rate but the free headphones come in handy for ...

  • Shirley oneil 5th Dec 2008

    Reviewer rating: 4 stars


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    Overall I don't think I have anything bad to say about Air Malta, I think they give a really good service. Staff are always very helpfull and pleasant and make you feel very relaxed, I do always prefer to fly Air Malta

  • giles2008 30th Nov 2008

    Reviewer rating: 2.5 stars


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    It seems that the flight into Malta they try to create a good impression of the country. On the way back it seemed like "we've had your money the sooner we are home the better." It also seems that they still impose a fuel surcharge of £40 pp. BA is now much cheaper and the budgets are cheaper still. I doubt that I would fly Air Malta again.

  • Guest 27th Nov 2008

    Reviewer rating: 4.5 stars


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    After reading the comments about delays on this site I was very pleased not to have any. When we landed in Malta they were very efficient, It took us just fifteen minutes from landing collecting our bag and in our taxi on the way to our hotel. I would definitely fly again with them HR/MALTA.

  • Guest 2nd Nov 2008

    Reviewer rating: 5 stars


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    I've travelled many times with air malta in the last year and only got delayed once for two hours to Amsterdam. The excuses were lame ... true ... but it only happened to me once out of like 20 flights.
    Food is basic but always fresh. You might get something 'premium' like chicken with rice but this only seems to happen on-inward flights after which you will get a questionnaire to answer therefore: no questionnaire = no chicken.Staff always friendly, good in-flight information, Cartoons and com ...

  • Hondasrgo Rank: Lance Corporal 29th Oct 2008

    Reviewer rating: 0.5 stars


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    Waited over 2 hours going out, told the food hadn't arrived, everyone was sick of waiting and wanted to go without the food, coming back waited over an hour because the plane had to wait to land yet we could see it on the tarmac, problems with delays last year as well.

  • PG Oliver 15th Oct 2008

    Reviewer rating: 1 stars


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    I know that they are a small airline but in my opinion, they are unable to keep to any timetable. Their "excuses" for these delays are wearing thin, they need to get their act together and rewrite their timetable with their passengers interests foremost.

  • 8presley Rank: Corporal 1st Oct 2008

    Reviewer rating: 4.5 stars


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    A really good all round service, and for the first time in years I ate as did my partner consumed an airline meal which was way above normal airline fare, how pleasant that water, fruit juice & a cup of tea or coffee were offered free of charge. Hostesses responses were virtually immediate. Some of the bigger airlines I have flown with could take a few lessons from Air Malta.

  • barefoot11 17th Sep 2008

    Reviewer rating: 1 stars


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    Outward flight was delayed 2 hours and return 3 hours, which appears to be quite usual from discussions in resort. Our flight quickly identified in check in by huge snaking queue where they had not opened the check in promptly. Some cabin staff were bordering on surly and seemed more concerned about hiding behind curtains than providing service. Spent over an hour on ground at Thessaloniki after refuelling and had to ask for refreshments. Generally no explanations for various delays, and no one ...

  • Guest 1st Sep 2008

    Reviewer rating: 4 stars


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    Flew back from Fuerteventura with half an hour delay. Staff very friendly and efficient The captain was very informative. Fresh wraps to eat.

  • simon lomas 20th Aug 2008

    Reviewer rating: 1 stars


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    MAN - FUE. Our Flight was due to take off on Saturday 2nd at 1020hrs, upon arrival at the airport we were informed that the aircraft had gone "tech" in Crete and that we were going to be coach transferred at 1100hrs to Gatwick for a 1530hrs flight. Check in staff thought that the coach trip would take approx 90 minutes which gave us lots of time to check in. Working within the transport industry I know that this journey would take at least 4 hours giving us 30 mins to check in and board! After h ...

  • danielson81 Rank: Corporal 12th Aug 2008

    Reviewer rating: 4.5 stars


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    Flights on time, nice crew, clean planes and good in flight entertainment. Food could of been a bit better, but was adequate. Did get a free alcoholic drink with meal, so cant really complain. Very nice flight. Its a shame to see on here Air Malta are letting standards slip in the charter flights.

  • Guest 10th Aug 2008

    Reviewer rating: 0 stars


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    I would never book flights with this company again, it completely spoilt my holiday with over 37 hours of delays outbound and return.

  • johnandmon 5th Aug 2008

    Reviewer rating: 0 stars


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    Flew (eventually) from Manchester to Corfu 21st July 2008. Arrived 3 hours before (as per ticket) - desk didn't open until 2 hours before. 7hr+ delay - no further info all day - no Air Malta rep (apparently there is only one Air Malta rep, who didn't turn in for work - so that's OK then!!) The Swissport people wouldn't man the info desk and the manager refused to come out to speak to anyone. When I did track one down I was told this standard of service is normal for Air Malta.
    Inflight - not a w ...

  • Guest 5th Aug 2008

    Reviewer rating: 5 stars


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    Overall Air Malta provide a good service. I've flown with them numerous times, and never had any problems.

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