Written on: 14/06/2013
Service was great, kept informed, chair arrived quickly etc. The only problem with the chair is the lumbar support which is actually painful to rest against so I've had to pad it out with some bubble wrap. Also it is not as adjustable as I'd hoped - you can only move it up and down by about an inch - I wouldn't call this 'fully adjustable'. This was the main feature for me as I suffer from a bad back so it would have been good to be able to adjust this in and out also. I have made it... (read more)
Written on: 18/05/2013 by Obenpropertyservicesltd (1 review written)
I have ordered from Equip4Work twice now, and have needed next day delivery on the items I have ordered. The staff phoned the supplier and arranged the next day delivery at no extra cost. Will be using this company for all future orders, their customer service is second to none! (read more)
Written on: 18/04/2013
The Turin manager's swivel chair was delivered as soon as it could be (there was a weekend between ordering and receiving !). The assembly of this chair was straight forward and mostly could be done by myself (female pensioner). The only fault I could find in the assembly process was that the BOLT HOLES IN THE SIDES OF THE BACK OF THE CHAIR FOR THE ARMS HAD NOT BEEN DRILLED ACCURATELY AT THE FACTORY ! Therefore the bolts to secure the arms to the back of the chair were extremely... (read more)
Written on: 19/03/2013
Having waited over a month for our order of a wooden cupboard, with no information from the company, we contacted customer services several times before the item was eventually delivered. The website clearly stated that the item would be "Delivered fully assembled" and so we booked the installation service at £37. This was stated as a requirement if the item needed to be delivered to a first floor location. The company delivering were less than helpful in their communications and their... (read more)
Written on: 09/08/2012
I am a Primary School Teacher who will have a new pupil with learning difficulties. However, he has amazing knowledge and adores Henry Hoovers. Within an hour, I had a reply helping me with goodies to help this child settle into their new school. The next morning, the most amazing goodie bag arrived full of Henry items from stickers, pens, crayons, books, posters, blow-up ball, baseball cap and more. I cannot thank you enough as I know this will help him achieve his goals and settle into... (read more)
Written on: 22/06/2012
Just wish there was a 0 star rating available. This is not a company you want to do business with and in all probability you will be wasting your money. Products improperly described, poor customer service, arrogant, unyielding and plain daft. in this day and age any company that generated such poor customer satisfaction cannot survive. (read more)
Written on: 01/05/2011
Terrible. Rubbish customer service, shoddy and defective product. Stay away from them (read more)
Written on: 14/12/2010
VERY POOR CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I ordered a chair, one of the castors of which was completely broken. After reporting it being faulty via email and providing photo images on the day of delivery, I received no reply for 3 days. That was the reason I had to contact them over the phone. An agent assured me spare castors would be sent out, but they never arrived. 8 working days later I called them again to cancel the item and request return. Their 2nd agent... (read more)
Written on: 07/07/2010
I've used Equip4work twice now since there furniture is well priced - however this is the second time it hasnt arrived within the said timescales. Ordering chairs is simple and next day - ordering desks appears to be beyond their ability. I also had first one installed and it fell apart the next day. Prices may be cheap but you get cheap service and quality. (read more)
Written on: 28/02/2010
I bought as leather chair from Equip 4 Work. It arrived the next day and was far better than the chair it is replacing that cost me twice the money less than 1 year ago. Would recommend this company to family and friends. (read more)
Written on: 19/02/2010 by clark249 (4 reviews written)
This company trades under two names, equip4work and Office Furniture online. The furniture range I purchased (Dalton), although sold as "Superior Quality" was a la MFI 1980. The items were delivered on the last minute, and they sent half of the wrong items, the items that were correct had missing fixings. Eventually (3 weeks later) they sent the correct pedestal units, though these did not colour match (gloss instead of silk), and had different handles. Next they sent the replacement... (read more)
Written on: 27/11/2009
even though it took 14 days to arrive my chair did arrive all perfect... (read more)
Written on: 19/10/2008 by GaryFCook (2 reviews written)
I have no hesitation in recommending Equip4Work, a pleasure to deal with them, they certainly came up with all the goods!
Having lost £475 last year when I'd ordered and paid for a washing machine with another online store who subsequently went bust, I've been wary of ordering and paying for items on the internet ever since.
But Equip4Work were a refreshing change and I'd recommend them to anybody ! (read more)
Written on: 13/06/2008 by robertjeffery (2 reviews written)
I recommend Equip4Work and will use them again as my preferred source. (read more)
Written on: 02/06/2008 by Richard54321 (1 review written)
I ordered a desk from equip4work after reading the reviews here. After placing my order over the phone, I received an e-mail a few days later confirming the delivery date. The item arrived on the specified day and was delivered within the time frame stated on their Web site.
Written on: 04/04/2008 by coffeefreak (1 review written)
Equip4Work, fast Delivery, helpful Staff, products as described. I ordered on a Friday Lunchtime and received my 2 items (a cupboard and a book case) Tuesday Lunchtime - can't argue with that. No bad points. (read more)
Written on: 28/03/2008 by Smiley Soundz (1 review written)
A big thank you to Equip4Work!! Keep up the high standards & I'm sure you will be trading far into the future. Superb service from start to finish. Courtesy call confirming order & delivery was polite & unexpected, Nice touch. Fast, efficient delivery with very helpful delivery driver. Goods ordered are very high quality & well prepared assembly instructions. If all companies were like this my life would be much easier. (read more)
Written on: 05/03/2008 by roxannewells (1 review written)
Goods were exactly as described. I ordered on-line one afternoon and received my filing cabinet the following morning. Many thanks for a very prompt and efficient service. (read more)
Written on: 13/02/2008 by Strand p (1 review written)
I ordered £2000+ worth of office furniture from Equip 4 work when we were moving office. I placed the order on the internet, but called them to see if they could deliver.
On the day we moved in (they planned their deliveries to make sure this happened). I also needed a desk in a special size, which after being put on hold for 30 seconds, they did at the same price as the normal desk. I was very impressed with the way they pulled out the stops to get what we needed when we needed it. I have... (read more)
Written on: 24/01/2008 by bownr (1 review written)
The swiftness of service was second to none. This was from a company I knew nothing about - except they could supply the product I required.
I will definatley use the company again, and highly recommend them. (read more)
Written on: 02/05/2007 by bizziowen (1 review written)
I ordered a computer chair last evening. It arrived at 12 O'clock today in very good condition; much better quality than I expected for the price. I have put it together myself, and I am sitting on it as I write. I am in my eighties, so that shows how easy it was. I am so very pleased, and I have already phoned my family and told them if they need anything I can thoroughly recommend Equpi4Work. (read more)
Written on: 12/04/2007 by woodall01 (1 review written)
Equip4Work offer a fast, efficient service. They really could not be faulted.
A fantastic internet shopping experience.
To be congratulated and recommended. (read more)
Written on: 20/03/2007 by JoannaLee (1 review written)
I ordered the Enamel magnectic white board on the Wednesday and it was at my house the next morning!! It was fantastic as i was expecting it to take at the very least a few days and it was exactly what i was looking for, Brilliant service and i have recommended you to my friends and staff (read more)
Written on: 09/02/2007 by mickerick349 (1 review written)
I ordered a leather chair at 2.56 on Monday and it arrived at 8.30 the following morning. What excellent service. The chair was better than I expected for the price. I would definitely recommend this company. (read more)
Written on: 12/01/2007 by Morton39 (1 review written)
I ordered a leather chair at 11.30am on Monday, and it was being delivered at 9am on Tuesday. Then at noon I received a confirmation email that the order was being processed, 3 hours after delivery from Equip4Work...Hmmm. (read more)
Written on: 07/12/2006 by simon1976 (1 review written)
I ordered a computer desk, and it arrived before they said it would. They rang and let me know when it would be here.
The products from Equip4Work are of good quality. I would recommend. (read more)
"First class service" Read More
"Stay away from this dreadful c..." Read More
"I have just made comments to o..." Read More
"Service Great, Chair OK" Read More
"Disgrace of a company!!!!" Read More