The Sports HQ Reviews - www.thesportshq.com

★★★☆☆
3.1 / 5
192
54% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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The Sports HQ www.thesportshq.com

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★★★★★

“Spectacular Service”

Written on: 24/08/2016 by itsallgammon (1 review written)

I bought a TXI Heavy Duty treadmill in April 2016 and have been delighted with it. On Sunday 21/8 the running board cracked and I mailed the company to ask how it could be fixed. I got a reply within 2 hours although it was late Sunday evening by now. Next morning I mailed photos of the damage as requested in their mail. Early Tuesday morning I got an email saying that a replacement had been ordered and was on it's way via courier. I asked for instructions for fitting the replacement plate… Read Full Review

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★★★★★

“Great product and fantastic service!”

Written on: 23/08/2016 by EllenAllen1951 (1 review written)

I ordered a tent which came very quickly, much earlier than I thought! Once opened and after a trial set up I noticed that a piece was missing. I emailed the help desk informing them of the problem and would I be able to have the missing piece delivered asap. I received an email confirming that they were dealing with my request and after a couple of hours informed me that a new tent had been despatched. I received the new (and complete) tent less than 24 hours from my initial email. The tent is… Read Full Review

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★★★★★

“set of suitcases”

Written on: 20/08/2016 by ElisaTownsend (1 review written)

Good helpful service with regard to one broken suitcase; quick response - the same day; replacement sent that day too with delivery of replacement the day after!! what fantastic service all round; helpful, friendly staff… Read Full Review

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★★★★★

“5* service ”

Written on: 19/08/2016 by Abbie328 (1 review written)

The service I received was very good, and I would recommend!… Read Full Review

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★★★★★

“What amazing customer service ”

Written on: 16/08/2016 by AntonioArcher (1 review written)

I bought a few articles, all looked lovely but two did not fit. When I asked the help desk how to return they were very prompt and helpful. I returned the items and emailed them, their reply came within 1 minute of me sending it. Very helpful and good quality clothing. Will recommend this company to a friend very happily … Read Full Review

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★★★★★

“Broken item”

Written on: 16/08/2016 by janefr (1 review written)

A very quick, helpful response to broken item which was quickly replaced - arrived next day. Polite helpful staff throughout - which is often lacking with other companies these days. Thoroughly recommend to family, friends. 5 stars!!!!!… Read Full Review

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★★★★★

“Great Service”

Written on: 12/08/2016 by Nolanlc148 (1 review written)

Thanks to the customer service advisor who dealt with my issue regarding one of my purchases. He was prompt, courteous and efficient. Happy result!… Read Full Review

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★★★★★

“Cracking Uppers in Golf Shoes”

Written on: 09/08/2016

Excellent after sales service, emailed on Monday evening with details of problem. Received an immediate reply, matter was dealt with to my satisfaction after sending photos of items to the above via email, have been promised delivery tomorrow "Wed" by Express Delivery. I have since had an email from Parcelforce telling me it's in the system. Can't get any better than that. Well done Sports HQ. No complaints at all handled very efficiently… Read Full Review

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★★★★★

“1st Class Customer Service”

Written on: 01/08/2016 by chippychappy (4 reviews written)

Had a non-structural prolem with this gazebo, due to significant discolouration. Shop247/The Sports HQ replaced it, without hesitation. I couldn't be happier with their first class service - it don't come better than that!… Read Full Review

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★★★★★

“again fantastic product,service and price”

Written on: 28/07/2016 by robertdkinsman (1 review written)

everything outstanding including up to date comms on despatch and delivery times… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 22/07/2016 by Tanyalawrence (1 review written)

Excellent item and customer service will recommend and use again… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 21/07/2016 by Focus100leon (1 review written)

Excellent product and thesportssHQ customer service is top class. Top company. Many thanks for your service… Read Full Review

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★★★★★

“Excellent value for money!”

Written on: 21/07/2016 by Rangioran (1 review written)

Been looking for a tool storage solution for my garage for quite some time, however most were cheap and nasty, and those that weren't were well out of my price range. Then I spotted the Homegear X Large Tool Chest. Seemed a bit too good to believe so I researched it, no horror stories, and not a lot else either. Figuring that few people post when something is good but EVERYONE posts if something goes wrong, I decided to take a punt and ordered direct from The Sports HQ. Delivery was next day… Read Full Review

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★★★★★

“Amazing!”

Written on: 17/07/2016 by DaveB33 (1 review written)

First Class product , fast delivery & fantastic price. What more could you ask for ? Would recommend to anyone on my experience with the company and their products… Read Full Review

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★★★★★

“Very helpful after sales”

Written on: 14/07/2016 by vfFowler147 (1 review written)

On receiving garden furniture the packaging was damaged in transit with resultant loss of fixing screws. I e mailed your base and after a couple of days the screws arrived - problem solved. Thank you… Read Full Review

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★★★★★

“Quickness”

Written on: 12/07/2016 by ddmargaret73 (1 review written)

Brilliant company to buy from when iteam did not turn up they got right on it replying quick on emails & iteam on quick delivery… Read Full Review

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★★★★★

“Garden retractable canopy.”

Written on: 12/07/2016 by Terry20 (1 review written)

I am delighted with this product. It is completely to my satisfaction and at a very affordable price. Half the price of other providers of this product and it was delivered within two days with FREE delivery charge. I had a small pert missing and could not believe the instant after sales service. It was sent to me the same day. I wish your company all the success and hope you thrive healthily. You deserve to succeed it is very rare these days to find dealers who are so accommodating. Thank… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 11/07/2016 by Sherwoodec57 (1 review written)

I had been searching for a small dressing table set for some time and this one was the exact size and colour I had been looking for. Although there was slight damage to the stool included in the set, the staff at Sports HQ were excellent in resolving the issue quickly. I was sent a replacement stool without fuss and was kept informed throughout the process. The replacement stool is perfect and I am very happy with my purchase. Such attentive customer service is rare so thank you Sports HQ!… Read Full Review

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★★★★★

“Tents brilliant just what I was looking for to use at...”

Written on: 09/07/2016 by HassanRuiz (1 review written)

Tents brilliant just what I was looking for to use at the Highland games! Great customer service I requested for quick delivery and recieved it the next day thankyou… Read Full Review

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★★★★★

“Fantastic service shall be coming back”

Written on: 07/07/2016 by 81Sparks (1 review written)

Fantastic service. Quick delivery. First time had a problem with the item (no fault to the company) but sent out a replacement next day. Shall be ordering again and sharing with friends and family. Great prices great customer care Thank you very much… Read Full Review

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