The Sports HQ Reviews - www.thesportshq.com

★★★☆☆
3.2 / 5
56% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
The Sports HQ www.thesportshq.com - Ask a question now

Media Gallery for The Sports HQ www.thesportshq.com

The Sports HQ www.thesportshq.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Showing star rating of:

(cancel refinement)
★★★☆☆

“ Postage /Shipping into Europe”

Written on: 24/03/2014 by ejDalton1954 (1 review written)

Just took a look at the current offer of three Golf Shirts for £16.99. Its a great offer if you live in the UK. Try buying these item into Ireland and you have to pay a further payment of £14.99 to cover POST/Shipping which amounts to a total of £31.98 or £10.66 for each shirt Some OFFER . I know that that Sports HQ Charge a set postage /Shipping price of £14.99 to Europe regardless of size or weight I guess they would call it SWINGS and ROUNDABOUTS system. Buying a couple of golf clubs… Read Full Review

Report this review
★★★☆☆

“OMG dont know what to do ”

Written on: 01/02/2014

i want to order Treadmill but after reading all these complaints im now unsure about using this company omg… Read Full Review

By Thesportshq

Written on: 06/02/2014

Perhaps you could wait until you've received your order, and then leave a review?

As always, if you need any help, you can call us.

Reply to this comment
Report this review
★★★☆☆

“Run by amateurs”

Written on: 07/01/2014 by Micksumo (1 review written)

I have ordered from this company in the past and they have always been good and efficient with posting products. However I placed an order for some items that they had heavily discounted. They decided that they didn't want to sell the quantity to me so rejected my order. I am still awaiting a refund from them..... Ah a lot of people have said on here avoid these. There are better companies out there selling similar stuff who offer you good customer service. They need to tell people if… Read Full Review

By Thesportshq

Written on: 08/01/2014

Any terms of purchase are always expressed clearly in the item description.

All refunds should be processed overnight, or worst case scenario within 2 working days, so if you have still not had yours, we'll find out what's going on for you.

Could you let me have your order number?

Reply to this comment

Micksumo's reply to Thesportshq's Comment

Written on: 09/01/2014

I have requested my refund since Monday and still nothing. The fact is that I was looking to buy something else from your website but refuse to do so until I get my refund back. My postcode starts with b73 you should be able to find the order number from that. I requested my money back through PayPal on Monday and have still not had anything.

Reply to this comment

Thesportshq's reply to Micksumo's Comment

Written on: 10/01/2014

Yes got it - your refund has already been issued actually, it was done yesterday evening, have you received it ok?

Reply to this comment
Report this review Read 3 Comments
★★★☆☆

“Good”

Written on: 28/06/2013

Good service.but find the courier service poor and poor comunication .hart to agree times of delivery.most people buy on line because of work commitmons,so delivery times are a must,for costumers.this issue has discouraged me from buying more… Read Full Review

Report this review
★★★☆☆

“very bad delivery outcome”

Written on: 30/05/2013 by gilleylaw35 (1 review written)

I made an error on my delivery address postcode. Though I am responsible for the address given, I contacted the Sports HQ through email to say the delivery hadn't been made and was in regular contact with the advisor, who gave me information she had received from the delivery company. The delivery company gave the delivery address as 60 SR55PS, which was nearby, and signed by Eden. I called at the address given and the occupant had no knowledge of the delivery. By chance I knocked on No.62… Read Full Review

Report this review
★★★☆☆

“Golf Gear Purchases”

Written on: 27/05/2013

Many items are of extremely good value, like the golf clubs and golf shoes, but some of the more expensive sports polo shirts claimed to be capable of "wicking", do not appear to be better value than previously purchased cheaper products. I would have no hesitation in recommending the Site, but would suggest shopping with a modicum of care… Read Full Review

Report this review
★★★☆☆

“Size differentials”

Written on: 26/05/2013

Although I am happy with my purchase, I am not happy with the sizing of the clothing, especially polo shirts. I am generally a large size, but sometimes the large is either too big or too small, no consistancy… Read Full Review

Report this review
★★★☆☆

“item and delivery”

Written on: 24/05/2013 by j2eko (1 review written)

jacket was just what I wanted . Is as it says in the description sizing is a bit small but not a major problem delivery was very poor. took two weeks to be delivered. even royal mail can do better i wanted this for a golf holiday and i came back a day after it arrived i had sent an email enquiring about delivery but never got a reply… Read Full Review

Report this review
★★★☆☆

“Overall ok but no reason for delivery just to 'NOT SHOW!'”

Written on: 24/05/2013

I got organised well in advance for a party I was having, did extensive research - mainly through a separate gas company. I was purchasing a gas cylinder patio heater (the Palm Beach one, at a great price.) Unfortunately the staff at Sports HQ knew absolutely nothing about the cylinders required, what type of connector would be required, that this really isn't your average impulse buy (considering the weather in the UK!) This particular product requires some TLC - due to our not being able to… Read Full Review

Report this review
★★★☆☆

“cricket tops”

Written on: 24/05/2013

hello i bought 18 woodworm tops of you and was going to order another 5 which come to £49.95 and i have to pay for delivery i have just spent £179 with you… Read Full Review

Report this review
★★★☆☆

“Size of clothing was much smaller that indicated.”

Written on: 24/05/2013

Delivery was good, service was good but clothing size came up too small, XL turned out to be Large, which meant I could not fit into the sweater. Son in law thought it was good though after I gave it to him… Read Full Review

Report this review
★★★☆☆

“Stowamatic GTX Electric Golf Trolley”

Written on: 24/05/2013 by QualityMAWT (1 review written)

The item is of good quality but has several design fauls as follows;- a)When the trolley has been assembled and the battery put in place the balance of the trolley is un balanced and falls back on the floor. It is only when you put the golf bag in place that the trolley is balanced and stays upright. b)There was an umbrellla stand supplied with the trolley but when you put the golf score card rack in place there is no place on the trolley to attach the umbrella stand… Read Full Review

Report this review
★★★☆☆

“OK, if there are no problems”

Written on: 23/04/2012

I've read reviews about poor customer service, but in 99% of cases there is no need to contact them, so I went ahead. The website asked me to put email address and password, so I would be able to track my order afterwards, and I registered. The next day, I got a phone call from the Customer Service. My item was out of stock, expected in five days, and because I had to wait, they'd send it with the next day delivery. I was impressed with the service, and thought the reviews had it wrong. I… Read Full Review

Report this review
★★★☆☆

“Bought a bulk lot of Forgan Golf Balls, they were...”

Written on: 24/03/2011

Bought a bulk lot of Forgan Golf Balls, they were absolute rubbish, the cases split and cracked after 4/5 holes.
Returned them and received a full refund, eventually.
Read Full Review

Report this review
overview