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Written on: 05/09/2014
I ordered a bike on Saturday and delivery was for TUESDAY. This was ok, when bike arrived started together. The brakes did not conform to British Standards, Rear was buckled, user manual well what can I say? Useless. After putting the bike together taking 2.5hrs. I then phones Customer Service to complain about the bike. First of all they could not find my order even though it was printed on the delivery box. The person who answered was clueless and kept asking did I want to return, NO I… Read Full Review
Written on: 24/03/2014 by ejDalton1954 (1 review written)
Just took a look at the current offer of three Golf Shirts for £16.99. Its a great offer if you live in the UK. Try buying these item into Ireland and you have to pay a further payment of £14.99 to cover POST/Shipping which amounts to a total of £31.98 or £10.66 for each shirt Some OFFER . I know that that Sports HQ Charge a set postage /Shipping price of £14.99 to Europe regardless of size or weight I guess they would call it SWINGS and ROUNDABOUTS system. Buying a couple of golf clubs… Read Full Review
Written on: 07/01/2014 by Micksumo (1 review written)
I have ordered from this company in the past and they have always been good and efficient with posting products. However I placed an order for some items that they had heavily discounted. They decided that they didn't want to sell the quantity to me so rejected my order. I am still awaiting a refund from them..... Ah a lot of people have said on here avoid these. There are better companies out there selling similar stuff who offer you good customer service. They need to tell people if… Read Full Review
Written on: 30/05/2013 by gilleylaw35 (1 review written)
I made an error on my delivery address postcode. Though I am responsible for the address given, I contacted the Sports HQ through email to say the delivery hadn't been made and was in regular contact with the advisor, who gave me information she had received from the delivery company. The delivery company gave the delivery address as 60 SR55PS, which was nearby, and signed by Eden. I called at the address given and the occupant had no knowledge of the delivery. By chance I knocked on No.62… Read Full Review
Written on: 27/05/2013
Many items are of extremely good value, like the golf clubs and golf shoes, but some of the more expensive sports polo shirts claimed to be capable of "wicking", do not appear to be better value than previously purchased cheaper products. I would have no hesitation in recommending the Site, but would suggest shopping with a modicum of care… Read Full Review
Written on: 24/05/2013 by j2eko (1 review written)
jacket was just what I wanted . Is as it says in the description sizing is a bit small but not a major problem delivery was very poor. took two weeks to be delivered. even royal mail can do better i wanted this for a golf holiday and i came back a day after it arrived i had sent an email enquiring about delivery but never got a reply… Read Full Review
Written on: 24/05/2013
I got organised well in advance for a party I was having, did extensive research - mainly through a separate gas company. I was purchasing a gas cylinder patio heater (the Palm Beach one, at a great price.) Unfortunately the staff at Sports HQ knew absolutely nothing about the cylinders required, what type of connector would be required, that this really isn't your average impulse buy (considering the weather in the UK!) This particular product requires some TLC - due to our not being able to… Read Full Review
Written on: 24/05/2013
Delivery was good, service was good but clothing size came up too small, XL turned out to be Large, which meant I could not fit into the sweater. Son in law thought it was good though after I gave it to him… Read Full Review
Written on: 24/05/2013 by QualityMAWT (1 review written)
The item is of good quality but has several design fauls as follows;- a)When the trolley has been assembled and the battery put in place the balance of the trolley is un balanced and falls back on the floor. It is only when you put the golf bag in place that the trolley is balanced and stays upright. b)There was an umbrellla stand supplied with the trolley but when you put the golf score card rack in place there is no place on the trolley to attach the umbrella stand… Read Full Review
Written on: 23/04/2012
I've read reviews about poor customer service, but in 99% of cases there is no need to contact them, so I went ahead. The website asked me to put email address and password, so I would be able to track my order afterwards, and I registered. The next day, I got a phone call from the Customer Service. My item was out of stock, expected in five days, and because I had to wait, they'd send it with the next day delivery. I was impressed with the service, and thought the reviews had it wrong. I… Read Full Review
Written on: 24/03/2011
Bought a bulk lot of Forgan Golf Balls, they were absolute rubbish, the cases split and cracked after 4/5 holes.
Returned them and received a full refund, eventually.
… Read Full Review
As rated by our community of reviewers
" Buy from the these people as communication is their key " Read More
Written by treva.floyd
" Great value " Read More
" Awesome shop, really nice guys and great service! Great job " Read More
Paid for next day delivery, item arrived a week late.
Poor custome... " Read More
" Terrible service only after sales ,products substandard. " Read More