Written on: 14/08/2013 by Mel.Willamson
I really like Hosting UK as they provide great, realistically priced hosting which I have never know to have any problems. This means I can rely on my emails and websites to be working 24/7 Their support is also excellent and the system works very well. (read more)
Written on: 16/07/2013 by matty.H
I would just like to thank you for the prompt and courteous way that you dealt with my enquiry, both by phone and email, regarding the registration of my domain name – particularly considering the work that I put you through – just for one registration! It is very reassuring for non-experts like me to be dealt with in this way. I was recommended to Hosting UK by a friend who was also very pleased with the way that his registration was handled and I in turn have already passed on your... (read more)
Written on: 29/04/2013
I don't know why some people are complaining. I've been using them for years and they've always delivered great service at a fair price. OK, so they are not the cheapest and they've had their share of issues but I'm yet to find a company I've dealt with that don't - it's budget hosting after all. I spend more on my lunch than I pay them Phone support is OK, email support is better. A few of their support guys are on first name terms (read more)
Written on: 26/04/2013
If there was a 0 stars I would give this to them. I call and spoke with a man on the phone and asked him about the hosting options that were available to me, as I do not know a lot about hosting I was looking for advice. The man was not helpful and at the end of the call he did not hang up the phone properly and I heard his whole conversation with his colleagues... Please excuse the words that he used about me "What a stupid ducking (the word started with F) South African. Asking me to... (read more)
Written on: 09/04/2013 by baconsneaker (4 reviews written)
We are a small business using HostingUK. We are getting customer complaints now at the rate of 3 or 4 per day because they send us emails which we dont receive. Neither the sender or recipient gets any notification of the failure. Sending examples of the problem to HostingUK always leads to the same conclusion from them. It is always the fault of the other party. Major bluechip companies, health services and government bodies are apparantly all failing to respond appropriately to their spam... (read more)
Written on: 05/04/2012
I have been a long term customer of hostinguk and constant reccomended them to my customers. They were great to start with but towards the end of 2010 things just went from bad to worse, I lost a number of clients due to outages and in one case a site being lost completely. The customer service which was excellent to start with just became non existant. Now they wont even communicate at all. (read more)
Written on: 28/03/2011
We have been with hostinguk for 2 1/5 years and they are fantastic.
Support is very very good, all issues sorted. And the most important thing is you can talk to someone on the phone very quickly.
No Indian call centre, just great UK people
100% from Us
Written on: 25/01/2011 by steveneyre (2 reviews written)
HostingUK might not be the cheapest provider out there but we've been with them for 6 years now and would and do HIGHLY recommend them to our valued clients. I have to say, the 'extreme' negative comments on this review site don't ring true with us (CRMLABS). You can ALWAYS speak to someone who generally knows what they're talking about within minutes and the support team is always really helpful. Sure things go wrong occasionally but every time we've had a problem it has been fixed within a... (read more)
Written on: 23/10/2010
Like others here I have been using HostingUK since 2005 (it is now 2010) and am EXTREMELY SURPRISED (and suspicious) about the level of negative reviews and especially the low overall rating. I have never had an issue with their support, level of service or knowledge. On the odd occasion (very infrequent) that there is an outage or problem you can actual speak to someone in the UK within a minute or two and the problem is ALWAYS followed to resolution. I have recommended HUK on to over 20... (read more)
Written on: 26/06/2010
Shocked at some of the reviews below as I have had nothing but perfect service from HostingUK.
There support team (Entirely UK based) is both responsive and knowlegeable.
I am now hosting several site with them and I have only experienced issues once or twice both times the support team kept me up to date on the status and ETA for fix. (read more)
Written on: 06/06/2010
The thing about reviews is that very few satisfied customers seem to find the urge to send in a review. There is q saying I'm familiar with - "The good we do is rarely remembered while the bad we do is rarely forgotten"
Hosting UK provide hosting for thousands of customers around the world and in the majority of cases do a great job.
There will unfortunately always be somebody who doesn't get things their way, refuses to accept that their code is at fault, or otherwise cannot accept... (read more)
Written on: 22/03/2010
I'm rather surprised to see the amount of negative comments here. I've been using HostingUK for many years now, both .net and php. In terms of support, I couldn't ask for more, they are knowledgeable and attentive. I run many websites around the world and know what good and bad hosting is, and I find HostingUK is amongst the best to work with.
Mark Fraser (read more)
Written on: 21/12/2009
Having to reboot the server every time I need to make a change using ftp.
Their response is that it works when its re-booted so what's the problem.
Looking forward to the end of my contract, will never use hosting uk again.
Used to be good, now useless. Uncommunicative, sloppy ... (read more)
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