ICS Reviews - www.icslearn.co.uk

★★★☆☆
3.3 / 5
637
66% of users recommend this
  • Value For Money

Summary

"International Correspondence Schools Ltd (ICS Learn) is the world's most experienced distance learning organisation. We have been a pioneer in teaching skills and qualifications at a distance for over 120 years, giving you the opportunity to learn while earning and to fulfil your ambitions."
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Latest Reviews

★★★★★

“The best move iv ever made ”

Written on: 03/02/2016 by sonyi84 (1 review written)

The support that I have received from the academic staff on all the courses I am studying has been invaluable. I like that if you need support there is support there for you but are also able to just 'get on with the work. I really appreciate the assignment feedback that I have been given to ensure that I can progress through my studies. I aslo found the courses good value for money… Read Full Review

Icslearn's Response to sonyi84's Review

Written on: 08/02/2016

Hi!

Thanks for the great feedback.

We always like to hear how our students are getting on and I'm pleased you're getting the most out of the tutor support.

All the best

Rory
ICS Learn

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★★★★★

“GCSE Maths (Higher)”

Written on: 09/01/2016 by Churnet (1 review written)

I am 55 years old (left school at 16) but without doing exams. Since then have done numerous exams including level 2 Maths but still yearned to do the actual GCSE. I tried so many different types of institutions (including 1-1 with a maths tutor) but failed to progress past the first term. I have obtained some qualifications as a long distance learner and thought I would try ICS. I enrolled September 2015 to a much different way of learning! I still got all the course materials but twice a week… Read Full Review

Icslearn's Response to Churnet's Review

Written on: 13/01/2016

Thanks for the great feedback.

We always appreciate the opportunity to see what our student think. The Mathematics tutor will be pleased to hear how useful you have found the Webinars and I hope you enjoy the rest of the course just as much.

All the best

Rory
ICS Learn

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★★★★★

“its a brilliant course”

Written on: 22/12/2015 by MakennaShort (1 review written)

its a brilliant course… Read Full Review

Icslearn's Comment

Written on: 22/12/2015

Hi

Thanks for leaving the great feedback for us.

Glad to hear your enjoying your course.

Rory
ICS Learn

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★★★★☆

“Human Resource Practice Certificate Course with ICS”

Written on: 12/11/2015 by CeciliaMahoney (1 review written)

The Tutors were very supportive during the period and the CIPD Mentors were of great help, beyond my expectations, most especially answering my queries promptly as well as providing assistance as necessary. The ICS website had issues here and there at some point though, that resulted in delayed feedback regarding uploaded submissions that could not be viewed or downloaded for marking. The course was well organised and the workshops were great opportunities to learn more about the 'certificate… Read Full Review

Icslearn's Comment

Written on: 13/11/2015

Hi.

Thank you for taking the time to provide this feedback for us.

We are always looking to find ways of improving our service and delivery and your comments will be passed back to the appropriate departments.

All the best for the future.

Rory
ICS Learn

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★☆☆☆☆

“No support to cancel”

Written on: 27/10/2015 by LandynWhite1974 (1 review written)

I signed up to do a CIPD qualification in 2011. Not long after signing up I experienced a change in circumstances but tried to get on with the course. I had to extend the course as I ran out of time and wasn't able to complete any modules. I asked if I could cancel and was told it would be best if I continued as I had "plenty of time" to complete the course and not to worry. I paid to extend on a few occasions but I just wasn't able to get any of the course done. I have been in touch recently… Read Full Review

Icslearn's Comment

Written on: 28/10/2015

We appreciate your disappointment that you were unable to progress with your studies due to a change in circumstances and we aim to be supportive in such cases.

We’re sorry you feel you have not received our usual high standard service and support. We'd love to hear from you to discuss the areas of concern further and recommend that you get in touch with your Mentor team directly.

Many thanks for your review and we hope to hear from to you soon.

Kind regards

ICS Learn

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Sm__'s Comment

Written on: 28/10/2015

Hi, Thank you for your response.

I have been in touch with the Mentor Team over the last few weeks via email. I keep being told I can not cancel but I do not feel my concerns are being addressed or taken seriously that I had previously asked to cancel, and I felt that I had no support when I said I felt I could no longer continue, the only solution I was offered was to have my course time extended. I am now seeking legal advice on this.

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Icslearn's Comment

Written on: 29/10/2015

We regret you feel your concerns haven't been addressed and want to assure you we take all student concerns seriously.

We are currently reviewing your account and we will be in touch with you on completion of further investigation.

Thank you in advance for your patience.

Kind regards

ICS Learn

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★★★☆☆

“Good, but work to be done.”

Written on: 27/10/2015

ICS Home Learning was great as it gave me flexibility to study around my full time job. I found it completely manageable in the time provided, although I did get a few 'hiccups' every now and then. When the website changed in around April time, I found that the tutors were very slow to mark, sometimes taking a month to mark my work which previously only took 2 days. This then meant that, towards the end of my course, my deadline had to be extended over and over again. The student services team… Read Full Review

Icslearn's Comment

Written on: 28/10/2015

Thanks for taking the time to share your feedback with us.

We are constantly striving to improve our services and making the learning journey for our students as smooth and rewarding as possible.

Your valued opinion has now been passed on to our teams.

All the best for the future,

ICS Learn

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★★★★☆

“Great course to do ”

Written on: 23/10/2015 by Owens1Em (1 review written)

I found the whole experience of doing the ICS Course very enjoyable. The way it was set out was easy to follow and the workshops were great. I found that the tutors were very good at responding to requests to contact and extremely helpful, they marked assignments pretty quickly and if they didnt pass first time gave some guidance on what was missing. The mentors also responded very quickly and answered any questions that I had. It was also useful to get some face to face time on the… Read Full Review

Icslearn's Response to Owens1Em's Review

Written on: 26/10/2015

We are always looking at how we can make improvements to the learning experience for our students and we are delighted you enjoyed your studies with us.

Thank you for sharing your views which have been passed to our team.

Many thanks,

ICS Learn

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★★★★☆

“brilliant ”

Written on: 23/10/2015 by Shiloh1963 (1 review written)

Its been great experience… Read Full Review

Icslearn's Comment

Written on: 23/10/2015

Great to hear you had a great experience studying with us and we wish you every future success.

Best Wishes,

ICS Learn

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★★★☆☆

“More direction required from sign up”

Written on: 21/10/2015

Keen to get started on the course but I found a number of stumbling blocks which delayed certain areas of my study. Not all student numbers and references required were sent at the start of the course which resulted in some confusion for myself. The site is easy to use but I feel there should be clearer step by step guidance on how to follow the course. I liked the reference to e books as they can easily be picked up from any location… Read Full Review

Icslearn's Comment

Written on: 21/10/2015

Thank you every so much for your valued feedback which is most welcome and helps up to improve the experience for our learners.

We regret that you experienced some obstacles in your journey and we would love to hear from you to get more specific details from you.

We look forward to hearing from you and wish you every success with your studies.

Kind regards

ICS Learn

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★★★★☆

“Live Webinars”

Written on: 20/10/2015 by carlaw16 (2 reviews written)

Really enjoying my G.C.S.E Maths studying from home it's convenient and what makes it more helpful is having the live webinars which I can log onto live or view the recordings when I want to access them, there is an easy structure to follow to break it into manageable chucks, The tutors are always on hand to help and answer any questions… Read Full Review

Icslearn's Response to carlaw16's Review

Written on: 21/10/2015

Thank you very much for your positive feedback and for taking the time to share your views.

We're really happy to hear you are enjoying your GCSE Maths course and in particular how useful the additional resources have been for you. We've passed your great comments to your tutor and our teams and we're sure you'll find the remainder of your studies just as enjoyable.

All the best,

ICS Learn

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★★★★★

“Understanding great service”

Written on: 14/10/2015 by Jordyn6 (1 review written)

ICS have been fantastic at explaining all their services and have been very helpful and understanding. I'd highly recommend them to anyone wishing to do a course with them. They get back to you almost straight away with any concerns you may be facing… Read Full Review

Icslearn's Comment

Written on: 15/10/2015

Many thanks for your great feedback which is much appreciated and has been shared with our teams.

All the best,

ICS Learn

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★★★★★

“ICS Maths Course”

Written on: 14/10/2015 by nicola-davis (1 review written)

On-line Interactive Maths lessons as part of the GCSE Maths course. I have been following the on line lessons and I have to say they are a HUGE help to me. I struggle to learn via just paperwork and these lessons are fantastic in breaking down information and are easy to follow. Being able to interact during the lesson is great and there is no pressure to answer any questions as you can choose to just follow along. They have helped me massively in terms of really understanding the concepts… Read Full Review

Icslearn's Response to nicola-davis's Review

Written on: 15/10/2015

It's lovely to hear your positive feedback so thank you for taking the time to share your experience.

We're delighted the interactive materials are really helping you with your studies and we'll pass on your great comments to your Mathematics tutor.

All the best,

ICS Learn

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★★★★★

“CIPD course with ICS”

Written on: 03/10/2015 by Warrenfellows (1 review written)

Just wanted to write a quick review on my experience of learning through ICS. I have completed a number of Level 3 CIPD course as standalone modules, a full CIPD Level 5 Diploma in Human Resource Management and a unit of the Level 7 Learning and Talent Development syllabus. From the enrolment of each course through to ensuring certificates were issued, everyone who I had any interaction with were extremely helpful, experienced and polite. They understood the courses and were able to provide me… Read Full Review

Icslearn's Response to Warrenfellows's Review

Written on: 05/10/2015

Hi,

It's always great to hear what our students think so thank you for sharing your views.

We are always looking at ways to improve the learning experience for our students and we have passed your feedback to our CIPD team.

Kind regards,

ICS Learn

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★★★★★

“So helpful.”

Written on: 24/09/2015 by Babblewrap (1 review written)

I have asked for help on the online forum twice and both times I have received the best advice and help possible in a really polite and friendly manner. I couldn't be happier with how my queries were dealt. The course itself it's interesting and informative and I'm really enjoying it… Read Full Review

Icslearn's Response to Babblewrap's Review

Written on: 25/09/2015

Thank you for sharing your experience.

We appreciate you taking the time to share your thoughts and we wish you every future success.

ICS Learn

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★★★★☆

“Overall good !”

Written on: 24/09/2015 by HayleeMattingly137 (1 review written)

Certainly the cheapest option I could find so great value for money. Distance learning was new to me but coped with it fine. A few issues though: some typos in course materials, not great use of virtual learning environment and getting 13 folders for the course content just wasn't necessary. Also, some conflicting advice from tutors which suggests they don't join-up as well as they could and was frustrating for me. Mentor team were helpful but emphasis on my student number means that it's not a… Read Full Review

Icslearn's Comment

Written on: 02/10/2015

Thanks for taking the time to leave your thoughts and feedback.

It's great to hear the Mentor team have been so useful and we'll be sure to et them know about your comments.

All the best for the future,

ICS Learn

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★★★★☆

“Supportive Team”

Written on: 23/09/2015 by CassandraJimenez478 (1 review written)

I joined ICS during November 2014 with the view to commence my HR studies - Employee Reward module in January which then in turn started in February. Not understanding fully the resources available to me I submitted my first assignment (in years) and failed which was heartbreaking as my first attempt. I realised that I couldn't do this studying by myself as my study periods were sporadic and every time I planned to do studying, something or someone popped around. I contacted ICS Mentor… Read Full Review

Icslearn's Comment

Written on: 02/10/2015

Thank you for taking the time to provide us with your feedback.

We very much appreciate hearing back from our students.

All the best,

ICS Learn

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★★★★★

“Great course and excellent service”

Written on: 11/09/2015 by Head208 (1 review written)

I am doing the advanced level CIPD diploma in HRM. Although challenging, I have enjoyed. The support has been fantastic with questions answered quickly and problems solved with great efficiency. I would say I still miss having a statement showing my payments so if this could be reinstated or at least give people the option of having it emailed to them on a timescale to suit them, that would be great! Keep up the good work!… Read Full Review

Icslearn's Comment

Written on: 14/09/2015

We always look at ways to improve the experience for our learners so thank you for sharing your views.

Please contact Student Services about your statement and they will be happy to help.

Best wishes

ICS Learn

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★★★★★

“My road to a grade C.”

Written on: 04/09/2015 by 355Gunn (1 review written)

Late last year I decided to have a career change and needed all my GCSE's and unfortunately maths GCSE was the only one I didn't have. I had a grade D. I was advised to use ICS by a friend and immediately went on the website for all the details. I'm a very cautious person and I'd never done any kind of study in this way. The telephone operative put my mind at rest straightaway and I signed up in late November. I received all my folders within days and instructions on how to contact my Tutor… Read Full Review

Icslearn's Comment

Written on: 10/09/2015

Hi

Thanks for taking the time to share your feedback with us. We are constantly striving to improve our services and making the learning journey for our students as smooth and rewarding as possible.

All the best,

ICS Learn

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★★★★☆

“Dear Sir, I am happy that I have taken up course with...”

Written on: 02/09/2015 by indigo_mod (1 review written)

Dear Sir, I am happy that I have taken up course with ICS for CIPD certification for Advanced Level 7. Overall I am happy that I am progressing with the study through my busy schedule. However my only concern is "who is my tutor and how to get in touch with him or her. If I have a doubt in my module I don't know how to contact it by email or should I post my question in the student community website. It would be better if you can resolve this issue for me… Read Full Review

Icslearn's Response to indigo_mod's Review

Written on: 02/09/2015

Many thank you for taking the time to share your experience with us and future distance learners.

We appreciate it can be a challenge to balance your studies around your busy schedule and we're really delighted you are progressing well with your studies. You have unlimited support with your course and any time you need academic advice you can get in touch with your tutor via the online Student Community. Within the discussion forum section select 'Contact Your Tutor' to log your questions or to request a callback.

Your feedback is most welcome and helps us to continuously improve the learning experience for our students. Your valuable feedback has been passed to our Development team for review.

Good luck and please get in touch with us directly if you need any further help or advice.

Kind regards

ICS Learn

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★★★★★

“Late Enrolment on GCSE Maths Course”

Written on: 31/08/2015 by PeterDJL (1 review written)

I only decided in the middle of March this year that I needed to gain a GCSE Maths qualification. I researched various course providers and decided on ICS as they were very helpful and they had payment plan options. I started working through the course and had some questions so I contacted a lady who is a full time tutor for ICS. She answered my questions and when she heard I was going to take the exams in June, she provided me with some valuable advice on how to approach studying for the… Read Full Review

Icslearn's Response to PeterDJL's Review

Written on: 07/09/2015

Thank you very much for your fantastic feedback and many congratulations on your achievement!

We’re delighted to hear your positive feedback which has been shared with your tutor and our teams.

Good luck and we hope to support you again in the future.

ICS Learn

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