ICS Reviews - www.icslearn.co.uk

★★★☆☆
3.3 / 5
64% of users recommend this
  • Value For Money

Summary

"International Correspondence Schools Ltd (ICS Learn) is the world's most experienced distance learning organisation. We have been a pioneer in teaching skills and qualifications at a distance for over 120 years, giving you the opportunity to learn while earning and to fulfil your ambitions."
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Latest Reviews

★★☆☆☆

“ICS Learning - Counselling Course. BIG disappointment”

Written on: 23/06/2014 by 2Harrison (1 review written)

I started this course as I thought it would be a great introduction into Counselling. I was expecting lots of support, excellent study material, a challenge and 9 months worth of studying. I was greatly disappointed. The material arrived and looked very promising. A nice folder, printed material and a text book. I arranged my desk and sat down intending to get my head back into books. I soon realised this wouldn't be happening. I completed the first section including the on-line test in… Read Full Review

Icslearn's Comment

Written on: 25/06/2014

Thank you for taking the time to share your experience and we are sorry to learn of your disappointment with the support and the quality of materials.

The Counselling Skills course that you enrolled on is an introductory course and has helped many students as either a stepping stone in their career or simply to further their interest in this area. As it is an introductory course, the materials have been written at a foundation level by experts in this field, making it accessible for those who have no prior knowledge in this subject area.

We are committed to supporting you through your learning and we try to strike the balance between letting you get on with your studies, at a time and pace that suits you, and encouraging you to submit your work for marking. Student support is delivered on a reactive basis dependent on student contact and your tutor will provide you with advice when help is requested. Whilst the course is supported for 9 months this is not an indication of the level of difficulty and is merely to support those students who wish to study only a few hours per week or at their own leisure.

Whilst an Diploma is not accredited this demonstrates you have successfully passed the course and you have an underpinning knowledge of the subject. We are unable to trace your records on our student database with the username provided and suggest that you contact our Student Services team to request a transcript of the grades awarded to accompany your diploma.

We are satisfied with the content of the materials and we regret that you did not find the course beneficial. We welcome your valued feedback which has been passed to our Product Development team.

Kind regards,

ICS


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★☆☆☆☆

“Waste of money”

Written on: 05/06/2014 by OliverDugan (1 review written)

I signed up to do an A level English literature course. I received all my course material and welcome pack in a timely manner. However when I looked further into the requirements for sitting the exams I learned I would have to find somewhere that used the same examining body as ics. Trouble was that all the education boards in my area used AQA which meant that I couldn't sit my exams locally so I looked into where I could, and discovered there was only 1 place in the whole of the uk and it was… Read Full Review

Icslearn's Comment

Written on: 05/06/2014

We are sorry to hear about your disappointment regarding the course assessment. We can confirm that the course you enrolled on prepares you for the AQA English Literature A Level syllabus B (2745). This information can be found on our website under the tab 'Course Content' as well as on the second page of your Course and Assessment Guide that has been sent to you together with your course material when you initially enrolled.

Details for AQA exam centres can be found on their website. There are currently 18 centres in and around Manchester that accept private candidates.

Unfortunately, we can't trace your records on our systems with the username provided which makes it difficult for us to address the issue of your queries not being responded to. Our student services team responds to emails within three working days and can supply information straight away over the phone. If your tutor hasn't responded to you we can only sincerely apologise.

If you would like us to look into the matter further, please contact student services at your earliest convenience as we would really appreciate working on a solution together with you.

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★☆☆☆☆

“Waste of money!”

Written on: 04/06/2014 by Zackery1970 (1 review written)

I would not recommend ics to anyone! Before payment of this course, I was told by an advisor that I can have aqa past papers marked by my tutor. As I progressed through this course, I noticed that the content was fine however, the ics designed mock paper had little relation towards the actual aqa exam board papers. I wasn't too fussed at the time as I was assured that I can have specific aqa papers marked, I even called them to confirm this and they re assured me that I can. As I got nearer the… Read Full Review

Icslearn's Comment

Written on: 05/06/2014

We would firstly like to thank you for taking the time to share your views and experience with us. Unfortunately, we cannot trace your records on our system using the provided username which makes it difficult for us to look into and address the issues you have experienced with us as a student.

It would be great if you could get in touch with us directly so we can confirm your student ID. That way we are able to look into your concerns further and will be able to determine how they have been addressed by our quality assurance and student services teams in the past. That way we can work on a suitable solution for you.

In the meantime, we have passed your feedback regarding the marking of AQA past papers on to the tutor team who will look into this.

We look forward to hearing from you soon,

ICS

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Icslearn's Comment

Written on: 05/06/2014

We would firstly like to thank you for taking the time to share your views and experience with us. Unfortunately, we cannot trace your records on our system using the provided username which makes it difficult for us to look into and address the issues you have experienced with us as a student.

It would be great if you could get in touch with us directly so we can confirm your student ID. That way we are able to look into your concerns further and will be able to determine how they have been addressed by our quality assurance and student services teams in the past. That way we can work on a suitable solution for you.

In the meantime, we have passed your feedback regarding the marking of AQA past papers on to the tutor team who will look into this.

We look forward to hearing from you soon,

ICS

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★★★★★

“CIPD Distance Learning with ICS”

Written on: 01/06/2014 by CassieAbbott336 (1 review written)

The CIPD Distance Learning programme gave me the opportunity to work full time whilst learning. ICS gave me support whilst enabling me to be flexible as to how fast I learnt and when I learnt. I was able to balance work and study and tutors were quick in coming back to me when I needed feedback in order to submit assignments. Overall this was a really positive experience and I was able to gain the qualification faster than I would have done through local colleges and without taking time out… Read Full Review

Icslearn's Comment

Written on: 03/06/2014

Many thanks for taking the time to review your learning experience with us. We are happy to hear that you've had a positive distance learning experience and would like to take this opportunity to wish you every future success.

ICS

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★★★☆☆

“I received the course materials quickly after...”

Written on: 31/05/2014 by 01burr (1 review written)

I received the course materials quickly after enrolling and had a good experience overall. If you are looking for independent study with support when required, ICS is for you… Read Full Review

Icslearn's Response to 01burr's Review

Written on: 03/06/2014

Many thanks for submitting your valued feedback. We hope you have enjoyed your overall study experience with us.

All the best,

ICS

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★★★★★

“Ics learn ”

Written on: 31/05/2014 by Miller257 (1 review written)

The site was good it could have been slightly clearer like for retrieval of results / feedback was not totally easy to find on the site. Other than that it was great I got results very quickly after I submitted my assignment… Read Full Review

Icslearn's Comment

Written on: 03/06/2014

We have passed your comments regarding the retrieval of results and feedback on to our development team who regularly review students' comments in order to improve their learning experience especially on the student community.

All the best,

ICS

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★★★★★

“Ideal way to achieve qualifications! ”

Written on: 31/05/2014 by 32Ritchie (1 review written)

Distance learning suited me to complete my qualification as it allowed me to work at my own pace. Attending the face to face workshops was an added bonus and gave me a chance to meet new people. Would have been welcome for the mentors to be stricter with us to give us that extra motivation to complete on time. Update to Community site, not as easy to share information with other candidates, preferred old format. All in all happy with the service… Read Full Review

Icslearn's Comment

Written on: 03/06/2014

Thanks very much for your excellent feedback. We're glad to hear you enjoyed attending the workshops and had the opportunity to get to know new people. We will let the mentor team know about that little extra push and will also forward your feedback regarding the community site to our developers.

We wish you all the best for the future,

ICS

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★★★★☆

“On the whole the course was very good to me, learning...”

Written on: 28/05/2014 by 129Parker (1 review written)

On the whole the course was very good to me, learning at my own pace and submitting my coursework through the net; it was very relaxing. The course materials were on time and very easy to read and understand. The books were very up to date and really very good materials. I would recommend to all friends, families and colleagues. I liked everything about the course… Read Full Review

Icslearn's Comment

Written on: 29/05/2014

It's always great to hear about the experience of our students so thank you for sharing your views.

Best Wishes,

ICS

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★★★★☆

“ICS is very good as I did not have time to travel to...”

Written on: 28/05/2014 by Christina386 (1 review written)

ICS is very good as I did not have time to travel to undertake this course. I know I could contact my tutor if I had any queries and she would always respond very quickly. I passed the course quicker than I imagined I would with the support I received. This has given me the encouragement to investigate another course which I never thought I would do… Read Full Review

Icslearn's Comment

Written on: 29/05/2014

Great to hear you enjoyed your studies with us and we look forward to supporting you with future learning.

Best Wishes,

ICS

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★☆☆☆☆

“Certificate in HR”

Written on: 24/05/2014 by ShaynaRose (1 review written)

I have a degree already in HR and really wanted an Employment Law Certificate, having discussed the options with your help line, it was suggested that I apply for the Employment Law course, when I got all the information pack it all seemed straight forward but at the end all I received was a Certificate in HR, no mention of Employment Law, which is what I needed for my ER role. This was all self funded. I haven't been refunded the total amount, only a partial amount due to my experiences, but I… Read Full Review

Icslearn's Comment

Written on: 27/05/2014

Thank you for taking the time to share your views and many congratulations on successfully passing the CIPD Advanced Award in Employment Law.

We appreciate your disappointment as the certificate does not state the module you have completed. We have passed your valued feedback to the awarding body and our Head of CIPD Programmes will contact you directly when we have had further discussions with CIPD.

Kind regards,

ICS

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★★★★☆

“Convenient and supported ”

Written on: 23/05/2014 by CarloHaley (1 review written)

I could study as and when I wished and had all the support I needed… Read Full Review

Icslearn's Comment

Written on: 23/05/2014

Thank you for sharing your views and we wish you every future success.

Best Wishes,

ICS

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★★★★☆

“Good”

Written on: 23/05/2014 by SophiaGuzman117 (1 review written)

Ics are a good distance learning company. Most of their tutors are excellent and the course materials are good… Read Full Review

Icslearn's Comment

Written on: 23/05/2014

Great to receive your feedback - thanks very much for completing your review.

Best Wishes,

ICS

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★★★★☆

“Passed didnt I”

Written on: 22/05/2014 by Holiday23 (1 review written)

I found my tutor and course mentor very helpful! Fast responses to any of my queries. The concept of distance learning was a litle daunting as it wasnt until i started that i realised how much as a student, i rely on a tutor being available and present. Although, any queries i did have were responded to quickly and efficiently. Only suggestion for improvement would be the introduction to the course and how 'distance learning' works. Had to research this myself as all previous studies had been… Read Full Review

Icslearn's Response to Holiday23's Review

Written on: 22/05/2014

We appreciate you taking the time to write a review and many congratulations on your achievement!

Studying by Distance Learning can be a little daunting for many of our learners and that is why we make sure that all of our students receive full support when this is needed.

Your valued feedback has been passed to our teams and we wish you every future success.

Best Wishes,

ICS

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★★★★☆

“ICS REALLY FLEXIBLE and fittings great with home and...”

Written on: 22/05/2014 by MeredithNorwood (1 review written)

ICS REALLY FLEXIBLE and fittings great with home and work balance… Read Full Review

Icslearn's Comment

Written on: 22/05/2014

Thank you very much for your feedback and for taking the time to share your experience.

Best Wishes,

ICS

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★★★★★

“Excellent tutor and mentor support”

Written on: 21/05/2014

I really appreciate the support which I received from my mentor throughout my study.The study material was very relevant and it was written in a very simple language. The tutor's feedback on various topics was also very helpful. … Read Full Review

Icslearn's Comment

Written on: 22/05/2014

Great to receive your positive feedback which will be shared with our teams.

Best Wishes,

ICS

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★★★★☆

“Would recommend!”

Written on: 21/05/2014

I thoroughly enjoyed my course and found the tutors, workshops and course materials very informative. Distance learning was perfect for me as I could carry out my reading and complete my assignments at a time that suited me… Read Full Review

Icslearn's Comment

Written on: 22/05/2014

It's always great to hear about the experience of our students so thank you for sharing your views.

Best Wishes,

ICS

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★★★★★

“Academic freedom”

Written on: 21/05/2014 by kenoyem (1 review written)

I had liberty of studying with ICS and I'm happy to discover the best distance learning so far. I was not left alone, every information I needed was provided to me. I have been with ICS for over 8 years. I would like to say if they can offer some management degree courses or other degree courses to enable student who cannot for one reason or the other attend classes. Students should have at least two weeks follow up to know how they're doing in course by their mentor. … Read Full Review

Icslearn's Response to kenoyem's Review

Written on: 22/05/2014

We are delighted to receive your fantastic feedback which has been passed to our teams.

Whilst we currently do not currently offer a degree in Management, the next course we would recommend you study is the Intermediate Certificate or Diploma in HRM.

Thank you very much for sharing your experience and we hope to support you further with your learning.

Best Wishes,

ICS

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★★★★★

“Great learning experience”

Written on: 21/05/2014

Course material very helpful with a lot of additional material to search through online. Felt confident while studying. Allotted time for course was sufficient. When emailing always had quick response and questions always answered. Thankyou… Read Full Review

Icslearn's Comment

Written on: 22/05/2014

We really value the feedback from our students and we are delighted you had a great experience.

Best Wishes,

ICS

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★★★★☆

“Excellent way of distance learning”

Written on: 21/05/2014 by Elianna292 (1 review written)

Good able to work at own pace, workshops very good would recommend… Read Full Review

Icslearn's Comment

Written on: 22/05/2014

Great to receive your feedback - thanks very much for completing your review.

Best Wishes,

ICS

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★★★★☆

“CIPD Certificate in Human Resource Practice (CHRP)”

Written on: 21/05/2014 by LynnyR (1 review written)

Delighted to have finished course & mentors/tutors very helpful throughout. It can be slightly isolating studying remotely but reassuring knowing there are means to answer queries quickly (though during the IT system change, this was a little harder). Overall, I'm happy with service & materials provided & would study with ICS again should I decide to further any studies… Read Full Review

Icslearn's Response to LynnyR's Review

Written on: 22/05/2014

Thank you for your feedback and many congratulations!

Best Wishes,

ICS

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