ICS Reviews - www.icslearn.co.uk

★★★☆☆
3.4 / 5
650
67% of users recommend this
  • Value For Money

Summary

"International Correspondence Schools Ltd (ICS Learn) is the world's most experienced distance learning organisation. We have been a pioneer in teaching skills and qualifications at a distance for over 120 years, giving you the opportunity to learn while earning and to fulfil your ambitions."
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Latest Reviews

★★★★★

“Great support and great tutors.”

Written on: 20/07/2016 by HRBP (1 review written)

The support has been great from start to finish. All the tutors has been so helpful and managed to guide me in the right direction if I ever got stuck. The course took me longer than I had in mind but they helped me out and gave me the reassurance and support to make me finish the course. The workshops was well organised and his guidance during the lecture was priceless. Daniels workshop was well structured and very rewarding. I cant name all the tutors but they all came back to be fast and… Read Full Review

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★★★★☆

“Good for the money ”

Written on: 07/07/2016 by Mitchell139 (1 review written)

When I began this qualification I was eager to find the content and to understand how everything works. Now that I finish I can say that in general everything was partial ok, there are several situations who needs solutions. For example the possibility of book workshops by internet is a excellent improvement, definitely I'm sure that I would have finished the qualification quickly. Some misunderstood during the studies happened and I think that some clarification could be beneficial about how… Read Full Review

Icslearn's Comment

Written on: 20/07/2016

Thank you for leaving this feedback for us!

ICS Learn are always looking to improve the service and support that we provide to our students and feedback like yours helps us to do this.

I'm glad you completed your course successfully and we wish you every success in the future.

Kind regards

Rory
ICS Learn

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★★★★★

“Perfect service ”

Written on: 07/07/2016

Leigh at the web chat was extremely helpful with my questions and queries and was more than helpful. So far all my dealings with ICS have been great even the brief chat with the tutor who has assisted me with my course has been good. I would highly recommend the team at ICS to anyone wanting to start a course, the process of enrolment was easy. But my only one issue would be that you are told prior to the course that you HAVE to enroll with ILM to sit the assessments as I was under the… Read Full Review

Icslearn's Comment

Written on: 18/07/2016

Thank you for taking the time to leave this excellent feedback for us.

I'm really pleased to hear you've been so happy with the service and we'll be sure to let the enrolments tema about the confusion with the registration fee.

All the best.

Rory
ICS Learn

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★★★☆☆

“My experience with ICS”

Written on: 02/07/2016 by 241Wilson (1 review written)

ICS offered The possibility to study from distance and this was necessary for myself considering i've a full time job. The units Were clear and well structured same as for The workshops although i feel that these could be possibly condensed in 1 day. The venue for these wasn't great,(baden Powell) mucche better The other one close to Oxford circus. On a negative side, recently there has been a change on The online learning and we weren't properly informed and this did cause some differences… Read Full Review

Icslearn's Comment

Written on: 18/07/2016

Thank you for leaving this feedback for us.

It's always great to hear back from our students and we will be sure to include these points in any future revisions to the course and delivery of learning materials for students.

We wish you every success in the future.

Rory
ICS Learn

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★★★★★

“Number one AAT provider in the world”

Written on: 10/06/2016 by Edithe65 (1 review written)

Hi, I am a student at ICS Learn, and i would like for anyone else interested in the best services offered with AAT qualifications to consider enrolling with ICS Learn. The best part of it is that, you use the best study materials provided by Osborne Books library, best guidance provided by the student services, you automatically register become a student member of the advanced accounting technicians (AAT), and you can get many more accredited courses to pursue. I would love to send my best… Read Full Review

Icslearn's Comment

Written on: 16/06/2016

Hi

Thank you for taking the time to leave this feedback for us.

We always appreciate it when our students let us know how we are getting on and it's especially great to hear that you have been so pleased with the course and the service.

all the best in your future endeavors

Rory
ICS Learn

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★★★★★

“Excellent Customer Service”

Written on: 06/05/2016 by thebowmans4545 (1 review written)

I have spoken to the person I dealt with on numerous occasions she is always so kind,friendly and helpful. I always feel I am treated with respect when I phone, thank you for the excellent service… Read Full Review

Icslearn's Response to thebowmans4545's Review

Written on: 11/05/2016

Hi

Thank you for leaving this feedback for us.

It's great to hear that you have been pleased with the service provided and hope to continue doing so for the remainder of your course.

All the best

Rory
ICS Learn

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Icslearn's Response to thebowmans4545's Review

Written on: 11/05/2016

Hi

Thank you for leaving this feedback for us.

It's great to hear that you have been pleased with the service provided and hope to continue doing so for the remainder of your course.

All the best

Rory
ICS Learn

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★★★★★

“Helped me to achieve my Goals”

Written on: 02/05/2016 by Steviebee88 (1 review written)

I was looking to qualify as an associate CIPD with a learning and development qualification and I chose ICS Learn. Throughout my studies, the company has been more than helpful. From the tutors to the staff in Glasgow, all gave me fantastic support and guidance and Were always available for help. What a fanatic place to learn. Thank you so much… Read Full Review

Icslearn's Response to Steviebee88's Review

Written on: 04/05/2016

Hi

Thank you for leaving this great feedback for us.

I'm really pleased to hear that you found the support helpful.

All the best for your future endeavors.

Rory
ICS Learn

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★★★★★

“Amazing help and patience ”

Written on: 29/04/2016 by Katekatekate2016 (1 review written)

This particular staff member has gone above and beyond I helping me through personal issues which were subsequently affecting my course. My payments were able to be amended and the patience of everyone involved was incredible. I can't thank you enough for helping me through this difficult Time when all I wanted was to further my personal progression. Have already recommended you to many. Thank you … Read Full Review

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★★★☆☆

“not a great review from me...”

Written on: 14/04/2016 by Dickeyjf490 (1 review written)

The weekend mandatory courses are a total waste of time and all participants felt they were longer than needed and frankly really boring and not very helpful in the grand scheme of the course. The website is not easy in anyway to navigate and the course material dose not include any actual books only the online versions that you cannot download or at least I could not find how to The saving grace was the tutoes themselves (not the extra people ONLY the ones makring papers). They were swift… Read Full Review

Icslearn's Comment

Written on: 21/04/2016

Hi

Thank you for taking the time to leave your thoughts about the course with us.

It is very much appreciated and these will be taken into consideration during any future changes to the courses and/or their delivery.

All the best

Rory
ICS Learn

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★★★★★

“Very glad to have chosen ICS Learning”

Written on: 09/04/2016 by Figueroavw239 (1 review written)

ICS has made my home learning journey thoroughly enjoyable and fulfilling through dedicated lecturers and mentors. On contacting ICS, I was provided with all the information I needed and all my questions were answered. This was followed up by an extremely informative email detailing everything we had spoken about. Within three days of joining ICS my course equipment was delivered and my mentor contacted me offering full support. This continued throughout my studies. ICS were always extremely… Read Full Review

Icslearn's Comment

Written on: 20/04/2016

Hi

Thank you for taking the time to leave this feedback for us.

It's really important to us that our students enjoy their studies as well as completing their qualification.

Your feedback will be passed back to the CIPD team for inclusion in any future changes.

All the best in your future endeavor.

Rory
ICS Learn

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★★★★★

“Feedback on ICS level 7 employment law course”

Written on: 18/03/2016 by PierceLacroix135 (1 review written)

I would highly recommend the employment law course I recently undertook with ICS, course materials were very thorough and well produced, targeted well to the assignments and subject matter, and helpfully presented and readable. ICS staff were efficient, very helpful, and went out of their way to facilitate my study and achievement of the course, they were swift to respond to enquiries and comments. Tutor support and feedback was excellent and enabled me to improve assignments and learning… Read Full Review

Icslearn's Comment

Written on: 18/03/2016

Hi

Thanks for taking the time to leave your thoughts with us.

It's always great to hear that our students have enjoyed their studies and I'm glad the support staff were so useful for you.

All the best
Rory
ICS Learn

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★☆☆☆☆

“misleading, though monthly payment reminder works very...”

Written on: 24/02/2016 by Parwana (1 review written)

I have been ICS student since Jun 2014, mentors contradict the tutors and have to wait days for one of them to reply to your question, if you ask again you will be told another thing or misled. If you raise the issue with ICS then they will just repeat the things again and again. They are more like a broken record. If I could get my money back that I paid over almost 2 years, I would definitely do that. You re forced to get CIPD membership when none of the CIPD search engine works! It is… Read Full Review

Icslearn's Response to Parwana's Review

Written on: 25/02/2016

Hi

Thanks for taking the time to leave this feedback with us. We always appreciate our student sharing their thoughts about the courses and the service we provide, even if they are not always positive comments.

Please contact our Student Services team about any issues you feel have not been resolved to your satisfaction.

Kind regards

Rory
ICS Learn

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Parwana's reply to Icslearn's Comment

Written on: 29/02/2016


HI,

It is better ICS upgrade its activities if it needs a reputation otherwise, STOP telling people to contact Student Services Team, as this unit is separate entity and makes miracle! Get real, it is a high time!

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Parwana's reply to Icslearn's Comment

Written on: 29/02/2016


HI,

It is better ICS upgrade its activities if it needs a reputation otherwise, STOP telling people to contact Student Services Team, as this unit is separate entity and makes miracle! Get real, it is a high time!

Reply to this comment
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★★★★★

“Advanced Employment Law Course”

Written on: 16/02/2016 by Royleman (1 review written)

What a fantastic and well structured course, the answers to many questions are only 300 words long which mean you have to be succinct in your answers and read a lot to get the right content. My tutor provided excellent support, always answered my queries and marked all my assignments fairly and made constructive comments to point me in the right direction. If you would struggle to get to a college in the evening do a ICS Learn Correspondence Course you wont regret it!… Read Full Review

Icslearn's Response to Royleman's Review

Written on: 22/02/2016

Thanks for the great feedback!

We always appreciate the chance to see what our students are thinking about the service they receive whilst studying with us.

It's great to hear you have found the tutor support so useful.

All the best

Rory
ICS Learn

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Icslearn's Response to Royleman's Review

Written on: 23/02/2016

Hi

Thanks for leaving this feedback for us. We always appreciate hearing how our students are getting on, so we can improve our service.

Glad to hear everything has gone well.

All the best

Rory
ICS Learn

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★★★★★

“The best move iv ever made ”

Written on: 03/02/2016 by sonyi84 (1 review written)

The support that I have received from the academic staff on all the courses I am studying has been invaluable. I like that if you need support there is support there for you but are also able to just 'get on with the work. I really appreciate the assignment feedback that I have been given to ensure that I can progress through my studies. I aslo found the courses good value for money… Read Full Review

Icslearn's Response to sonyi84's Review

Written on: 08/02/2016

Hi!

Thanks for the great feedback.

We always like to hear how our students are getting on and I'm pleased you're getting the most out of the tutor support.

All the best

Rory
ICS Learn

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★★★★★

“GCSE Maths (Higher)”

Written on: 09/01/2016 by Churnet (1 review written)

I am 55 years old (left school at 16) but without doing exams. Since then have done numerous exams including level 2 Maths but still yearned to do the actual GCSE. I tried so many different types of institutions (including 1-1 with a maths tutor) but failed to progress past the first term. I have obtained some qualifications as a long distance learner and thought I would try ICS. I enrolled September 2015 to a much different way of learning! I still got all the course materials but twice a week… Read Full Review

Icslearn's Response to Churnet's Review

Written on: 13/01/2016

Thanks for the great feedback.

We always appreciate the opportunity to see what our student think. The Mathematics tutor will be pleased to hear how useful you have found the Webinars and I hope you enjoy the rest of the course just as much.

All the best

Rory
ICS Learn

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★★★★★

“its a brilliant course”

Written on: 22/12/2015 by MakennaShort (1 review written)

its a brilliant course… Read Full Review

Icslearn's Comment

Written on: 22/12/2015

Hi

Thanks for leaving the great feedback for us.

Glad to hear your enjoying your course.

Rory
ICS Learn

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★★★★☆

“Human Resource Practice Certificate Course with ICS”

Written on: 12/11/2015 by CeciliaMahoney (1 review written)

The Tutors were very supportive during the period and the CIPD Mentors were of great help, beyond my expectations, most especially answering my queries promptly as well as providing assistance as necessary. The ICS website had issues here and there at some point though, that resulted in delayed feedback regarding uploaded submissions that could not be viewed or downloaded for marking. The course was well organised and the workshops were great opportunities to learn more about the 'certificate… Read Full Review

Icslearn's Comment

Written on: 13/11/2015

Hi.

Thank you for taking the time to provide this feedback for us.

We are always looking to find ways of improving our service and delivery and your comments will be passed back to the appropriate departments.

All the best for the future.

Rory
ICS Learn

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★☆☆☆☆

“No support to cancel”

Written on: 27/10/2015 by LandynWhite1974 (1 review written)

I signed up to do a CIPD qualification in 2011. Not long after signing up I experienced a change in circumstances but tried to get on with the course. I had to extend the course as I ran out of time and wasn't able to complete any modules. I asked if I could cancel and was told it would be best if I continued as I had "plenty of time" to complete the course and not to worry. I paid to extend on a few occasions but I just wasn't able to get any of the course done. I have been in touch recently… Read Full Review

Icslearn's Comment

Written on: 28/10/2015

We appreciate your disappointment that you were unable to progress with your studies due to a change in circumstances and we aim to be supportive in such cases.

We’re sorry you feel you have not received our usual high standard service and support. We'd love to hear from you to discuss the areas of concern further and recommend that you get in touch with your Mentor team directly.

Many thanks for your review and we hope to hear from to you soon.

Kind regards

ICS Learn

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Sm__'s Comment

Written on: 28/10/2015

Hi, Thank you for your response.

I have been in touch with the Mentor Team over the last few weeks via email. I keep being told I can not cancel but I do not feel my concerns are being addressed or taken seriously that I had previously asked to cancel, and I felt that I had no support when I said I felt I could no longer continue, the only solution I was offered was to have my course time extended. I am now seeking legal advice on this.

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Icslearn's Comment

Written on: 29/10/2015

We regret you feel your concerns haven't been addressed and want to assure you we take all student concerns seriously.

We are currently reviewing your account and we will be in touch with you on completion of further investigation.

Thank you in advance for your patience.

Kind regards

ICS Learn

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★★★☆☆

“Good, but work to be done.”

Written on: 27/10/2015

ICS Home Learning was great as it gave me flexibility to study around my full time job. I found it completely manageable in the time provided, although I did get a few 'hiccups' every now and then. When the website changed in around April time, I found that the tutors were very slow to mark, sometimes taking a month to mark my work which previously only took 2 days. This then meant that, towards the end of my course, my deadline had to be extended over and over again. The student services team… Read Full Review

Icslearn's Comment

Written on: 28/10/2015

Thanks for taking the time to share your feedback with us.

We are constantly striving to improve our services and making the learning journey for our students as smooth and rewarding as possible.

Your valued opinion has now been passed on to our teams.

All the best for the future,

ICS Learn

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★★★★☆

“Great course to do ”

Written on: 23/10/2015 by Owens1Em (1 review written)

I found the whole experience of doing the ICS Course very enjoyable. The way it was set out was easy to follow and the workshops were great. I found that the tutors were very good at responding to requests to contact and extremely helpful, they marked assignments pretty quickly and if they didnt pass first time gave some guidance on what was missing. The mentors also responded very quickly and answered any questions that I had. It was also useful to get some face to face time on the… Read Full Review

Icslearn's Response to Owens1Em's Review

Written on: 26/10/2015

We are always looking at how we can make improvements to the learning experience for our students and we are delighted you enjoyed your studies with us.

Thank you for sharing your views which have been passed to our team.

Many thanks,

ICS Learn

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