ICS Reviews - www.icslearn.co.uk

★★★☆☆
3.3 / 5
645
66% of users recommend this
  • Value For Money

Summary

"International Correspondence Schools Ltd (ICS Learn) is the world's most experienced distance learning organisation. We have been a pioneer in teaching skills and qualifications at a distance for over 120 years, giving you the opportunity to learn while earning and to fulfil your ambitions."
? Ask our helpful community of experts about this product or company
ICS www.icslearn.co.uk - Ask a question now

Media Gallery for ICS www.icslearn.co.uk

ICS www.icslearn.co.uk
ICS www.icslearn.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Excellent Customer Service”

Written on: 06/05/2016 by thebowmans4545 (1 review written)

I have spoken to the person I dealt with on numerous occasions she is always so kind,friendly and helpful. I always feel I am treated with respect when I phone, thank you for the excellent service… Read Full Review

Icslearn's Response to thebowmans4545's Review

Written on: 11/05/2016

Hi

Thank you for leaving this feedback for us.

It's great to hear that you have been pleased with the service provided and hope to continue doing so for the remainder of your course.

All the best

Rory
ICS Learn

Reply to this comment

Icslearn's Response to thebowmans4545's Review

Written on: 11/05/2016

Hi

Thank you for leaving this feedback for us.

It's great to hear that you have been pleased with the service provided and hope to continue doing so for the remainder of your course.

All the best

Rory
ICS Learn

Reply to this comment
Report this review Read 2 Comments
★★★★★

“Helped me to achieve my Goals”

Written on: 02/05/2016 by Steviebee88 (1 review written)

I was looking to qualify as an associate CIPD with a learning and development qualification and I chose ICS Learn. Throughout my studies, the company has been more than helpful. From the tutors to the staff in Glasgow, all gave me fantastic support and guidance and Were always available for help. What a fanatic place to learn. Thank you so much… Read Full Review

Icslearn's Response to Steviebee88's Review

Written on: 04/05/2016

Hi

Thank you for leaving this great feedback for us.

I'm really pleased to hear that you found the support helpful.

All the best for your future endeavors.

Rory
ICS Learn

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Amazing help and patience ”

Written on: 29/04/2016 by Katekatekate2016 (1 review written)

This particular staff member has gone above and beyond I helping me through personal issues which were subsequently affecting my course. My payments were able to be amended and the patience of everyone involved was incredible. I can't thank you enough for helping me through this difficult Time when all I wanted was to further my personal progression. Have already recommended you to many. Thank you … Read Full Review

Report this review
★★★☆☆

“not a great review from me...”

Written on: 14/04/2016 by Dickeyjf490 (1 review written)

The weekend mandatory courses are a total waste of time and all participants felt they were longer than needed and frankly really boring and not very helpful in the grand scheme of the course. The website is not easy in anyway to navigate and the course material dose not include any actual books only the online versions that you cannot download or at least I could not find how to The saving grace was the tutoes themselves (not the extra people ONLY the ones makring papers). They were swift… Read Full Review

Icslearn's Comment

Written on: 21/04/2016

Hi

Thank you for taking the time to leave your thoughts about the course with us.

It is very much appreciated and these will be taken into consideration during any future changes to the courses and/or their delivery.

All the best

Rory
ICS Learn

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Very glad to have chosen ICS Learning”

Written on: 09/04/2016 by Figueroavw239 (1 review written)

ICS has made my home learning journey thoroughly enjoyable and fulfilling through dedicated lecturers and mentors. On contacting ICS, I was provided with all the information I needed and all my questions were answered. This was followed up by an extremely informative email detailing everything we had spoken about. Within three days of joining ICS my course equipment was delivered and my mentor contacted me offering full support. This continued throughout my studies. ICS were always extremely… Read Full Review

Icslearn's Comment

Written on: 20/04/2016

Hi

Thank you for taking the time to leave this feedback for us.

It's really important to us that our students enjoy their studies as well as completing their qualification.

Your feedback will be passed back to the CIPD team for inclusion in any future changes.

All the best in your future endeavor.

Rory
ICS Learn

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Feedback on ICS level 7 employment law course”

Written on: 18/03/2016 by PierceLacroix135 (1 review written)

I would highly recommend the employment law course I recently undertook with ICS, course materials were very thorough and well produced, targeted well to the assignments and subject matter, and helpfully presented and readable. ICS staff were efficient, very helpful, and went out of their way to facilitate my study and achievement of the course, they were swift to respond to enquiries and comments. Tutor support and feedback was excellent and enabled me to improve assignments and learning… Read Full Review

Icslearn's Comment

Written on: 18/03/2016

Hi

Thanks for taking the time to leave your thoughts with us.

It's always great to hear that our students have enjoyed their studies and I'm glad the support staff were so useful for you.

All the best
Rory
ICS Learn

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“misleading, though monthly payment reminder works very...”

Written on: 24/02/2016 by Parwana (1 review written)

I have been ICS student since Jun 2014, mentors contradict the tutors and have to wait days for one of them to reply to your question, if you ask again you will be told another thing or misled. If you raise the issue with ICS then they will just repeat the things again and again. They are more like a broken record. If I could get my money back that I paid over almost 2 years, I would definitely do that. You re forced to get CIPD membership when none of the CIPD search engine works! It is… Read Full Review

Icslearn's Response to Parwana's Review

Written on: 25/02/2016

Hi

Thanks for taking the time to leave this feedback with us. We always appreciate our student sharing their thoughts about the courses and the service we provide, even if they are not always positive comments.

Please contact our Student Services team about any issues you feel have not been resolved to your satisfaction.

Kind regards

Rory
ICS Learn

Reply to this comment

Parwana's reply to Icslearn's Comment

Written on: 29/02/2016


HI,

It is better ICS upgrade its activities if it needs a reputation otherwise, STOP telling people to contact Student Services Team, as this unit is separate entity and makes miracle! Get real, it is a high time!

Reply to this comment

Parwana's reply to Icslearn's Comment

Written on: 29/02/2016


HI,

It is better ICS upgrade its activities if it needs a reputation otherwise, STOP telling people to contact Student Services Team, as this unit is separate entity and makes miracle! Get real, it is a high time!

Reply to this comment
Report this review Read 3 Comments
★★★★★

“Advanced Employment Law Course”

Written on: 16/02/2016 by Royleman (1 review written)

What a fantastic and well structured course, the answers to many questions are only 300 words long which mean you have to be succinct in your answers and read a lot to get the right content. My tutor provided excellent support, always answered my queries and marked all my assignments fairly and made constructive comments to point me in the right direction. If you would struggle to get to a college in the evening do a ICS Learn Correspondence Course you wont regret it!… Read Full Review

Icslearn's Response to Royleman's Review

Written on: 22/02/2016

Thanks for the great feedback!

We always appreciate the chance to see what our students are thinking about the service they receive whilst studying with us.

It's great to hear you have found the tutor support so useful.

All the best

Rory
ICS Learn

Reply to this comment

Icslearn's Response to Royleman's Review

Written on: 23/02/2016

Hi

Thanks for leaving this feedback for us. We always appreciate hearing how our students are getting on, so we can improve our service.

Glad to hear everything has gone well.

All the best

Rory
ICS Learn

Reply to this comment
Report this review Read 2 Comments
★★★★★

“The best move iv ever made ”

Written on: 03/02/2016 by sonyi84 (1 review written)

The support that I have received from the academic staff on all the courses I am studying has been invaluable. I like that if you need support there is support there for you but are also able to just 'get on with the work. I really appreciate the assignment feedback that I have been given to ensure that I can progress through my studies. I aslo found the courses good value for money… Read Full Review

Icslearn's Response to sonyi84's Review

Written on: 08/02/2016

Hi!

Thanks for the great feedback.

We always like to hear how our students are getting on and I'm pleased you're getting the most out of the tutor support.

All the best

Rory
ICS Learn

Reply to this comment
Report this review Read 1 Comment
★★★★★

“GCSE Maths (Higher)”

Written on: 09/01/2016 by Churnet (1 review written)

I am 55 years old (left school at 16) but without doing exams. Since then have done numerous exams including level 2 Maths but still yearned to do the actual GCSE. I tried so many different types of institutions (including 1-1 with a maths tutor) but failed to progress past the first term. I have obtained some qualifications as a long distance learner and thought I would try ICS. I enrolled September 2015 to a much different way of learning! I still got all the course materials but twice a week… Read Full Review

Icslearn's Response to Churnet's Review

Written on: 13/01/2016

Thanks for the great feedback.

We always appreciate the opportunity to see what our student think. The Mathematics tutor will be pleased to hear how useful you have found the Webinars and I hope you enjoy the rest of the course just as much.

All the best

Rory
ICS Learn

Reply to this comment
Report this review Read 1 Comment
★★★★★

“its a brilliant course”

Written on: 22/12/2015 by MakennaShort (1 review written)

its a brilliant course… Read Full Review

Icslearn's Comment

Written on: 22/12/2015

Hi

Thanks for leaving the great feedback for us.

Glad to hear your enjoying your course.

Rory
ICS Learn

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Human Resource Practice Certificate Course with ICS”

Written on: 12/11/2015 by CeciliaMahoney (1 review written)

The Tutors were very supportive during the period and the CIPD Mentors were of great help, beyond my expectations, most especially answering my queries promptly as well as providing assistance as necessary. The ICS website had issues here and there at some point though, that resulted in delayed feedback regarding uploaded submissions that could not be viewed or downloaded for marking. The course was well organised and the workshops were great opportunities to learn more about the 'certificate… Read Full Review

Icslearn's Comment

Written on: 13/11/2015

Hi.

Thank you for taking the time to provide this feedback for us.

We are always looking to find ways of improving our service and delivery and your comments will be passed back to the appropriate departments.

All the best for the future.

Rory
ICS Learn

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“No support to cancel”

Written on: 27/10/2015 by LandynWhite1974 (1 review written)

I signed up to do a CIPD qualification in 2011. Not long after signing up I experienced a change in circumstances but tried to get on with the course. I had to extend the course as I ran out of time and wasn't able to complete any modules. I asked if I could cancel and was told it would be best if I continued as I had "plenty of time" to complete the course and not to worry. I paid to extend on a few occasions but I just wasn't able to get any of the course done. I have been in touch recently… Read Full Review

Icslearn's Comment

Written on: 28/10/2015

We appreciate your disappointment that you were unable to progress with your studies due to a change in circumstances and we aim to be supportive in such cases.

We’re sorry you feel you have not received our usual high standard service and support. We'd love to hear from you to discuss the areas of concern further and recommend that you get in touch with your Mentor team directly.

Many thanks for your review and we hope to hear from to you soon.

Kind regards

ICS Learn

Reply to this comment

Sm__'s Comment

Written on: 28/10/2015

Hi, Thank you for your response.

I have been in touch with the Mentor Team over the last few weeks via email. I keep being told I can not cancel but I do not feel my concerns are being addressed or taken seriously that I had previously asked to cancel, and I felt that I had no support when I said I felt I could no longer continue, the only solution I was offered was to have my course time extended. I am now seeking legal advice on this.

Reply to this comment

Icslearn's Comment

Written on: 29/10/2015

We regret you feel your concerns haven't been addressed and want to assure you we take all student concerns seriously.

We are currently reviewing your account and we will be in touch with you on completion of further investigation.

Thank you in advance for your patience.

Kind regards

ICS Learn

Reply to this comment
Report this review Read 3 Comments
★★★☆☆

“Good, but work to be done.”

Written on: 27/10/2015

ICS Home Learning was great as it gave me flexibility to study around my full time job. I found it completely manageable in the time provided, although I did get a few 'hiccups' every now and then. When the website changed in around April time, I found that the tutors were very slow to mark, sometimes taking a month to mark my work which previously only took 2 days. This then meant that, towards the end of my course, my deadline had to be extended over and over again. The student services team… Read Full Review

Icslearn's Comment

Written on: 28/10/2015

Thanks for taking the time to share your feedback with us.

We are constantly striving to improve our services and making the learning journey for our students as smooth and rewarding as possible.

Your valued opinion has now been passed on to our teams.

All the best for the future,

ICS Learn

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Great course to do ”

Written on: 23/10/2015 by Owens1Em (1 review written)

I found the whole experience of doing the ICS Course very enjoyable. The way it was set out was easy to follow and the workshops were great. I found that the tutors were very good at responding to requests to contact and extremely helpful, they marked assignments pretty quickly and if they didnt pass first time gave some guidance on what was missing. The mentors also responded very quickly and answered any questions that I had. It was also useful to get some face to face time on the… Read Full Review

Icslearn's Response to Owens1Em's Review

Written on: 26/10/2015

We are always looking at how we can make improvements to the learning experience for our students and we are delighted you enjoyed your studies with us.

Thank you for sharing your views which have been passed to our team.

Many thanks,

ICS Learn

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“brilliant ”

Written on: 23/10/2015 by Shiloh1963 (1 review written)

Its been great experience… Read Full Review

Icslearn's Comment

Written on: 23/10/2015

Great to hear you had a great experience studying with us and we wish you every future success.

Best Wishes,

ICS Learn

Reply to this comment
Report this review Read 1 Comment
★★★☆☆

“More direction required from sign up”

Written on: 21/10/2015

Keen to get started on the course but I found a number of stumbling blocks which delayed certain areas of my study. Not all student numbers and references required were sent at the start of the course which resulted in some confusion for myself. The site is easy to use but I feel there should be clearer step by step guidance on how to follow the course. I liked the reference to e books as they can easily be picked up from any location… Read Full Review

Icslearn's Comment

Written on: 21/10/2015

Thank you every so much for your valued feedback which is most welcome and helps up to improve the experience for our learners.

We regret that you experienced some obstacles in your journey and we would love to hear from you to get more specific details from you.

We look forward to hearing from you and wish you every success with your studies.

Kind regards

ICS Learn

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Live Webinars”

Written on: 20/10/2015 by carlaw16 (2 reviews written)

Really enjoying my G.C.S.E Maths studying from home it's convenient and what makes it more helpful is having the live webinars which I can log onto live or view the recordings when I want to access them, there is an easy structure to follow to break it into manageable chucks, The tutors are always on hand to help and answer any questions… Read Full Review

Icslearn's Response to carlaw16's Review

Written on: 21/10/2015

Thank you very much for your positive feedback and for taking the time to share your views.

We're really happy to hear you are enjoying your GCSE Maths course and in particular how useful the additional resources have been for you. We've passed your great comments to your tutor and our teams and we're sure you'll find the remainder of your studies just as enjoyable.

All the best,

ICS Learn

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Understanding great service”

Written on: 14/10/2015 by Jordyn6 (1 review written)

ICS have been fantastic at explaining all their services and have been very helpful and understanding. I'd highly recommend them to anyone wishing to do a course with them. They get back to you almost straight away with any concerns you may be facing… Read Full Review

Icslearn's Comment

Written on: 15/10/2015

Many thanks for your great feedback which is much appreciated and has been shared with our teams.

All the best,

ICS Learn

Reply to this comment
Report this review Read 1 Comment
★★★★★

“ICS Maths Course”

Written on: 14/10/2015 by nicola-davis (1 review written)

On-line Interactive Maths lessons as part of the GCSE Maths course. I have been following the on line lessons and I have to say they are a HUGE help to me. I struggle to learn via just paperwork and these lessons are fantastic in breaking down information and are easy to follow. Being able to interact during the lesson is great and there is no pressure to answer any questions as you can choose to just follow along. They have helped me massively in terms of really understanding the concepts… Read Full Review

Icslearn's Response to nicola-davis's Review

Written on: 15/10/2015

It's lovely to hear your positive feedback so thank you for taking the time to share your experience.

We're delighted the interactive materials are really helping you with your studies and we'll pass on your great comments to your Mathematics tutor.

All the best,

ICS Learn

Reply to this comment
Report this review Read 1 Comment
overview