ICS Reviews - www.icslearn.co.uk

★★★☆☆
3.3 / 5
617
65.3% of users recommend this
  • Value For Money

Summary

"International Correspondence Schools Ltd (ICS Learn) is the world's most experienced distance learning organisation. We have been a pioneer in teaching skills and qualifications at a distance for over 120 years, giving you the opportunity to learn while earning and to fulfil your ambitions."
? Ask our helpful community of experts about this product or company
ICS www.icslearn.co.uk - Ask a question now

Media Gallery for ICS www.icslearn.co.uk

ICS www.icslearn.co.uk
ICS www.icslearn.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Above and Beyond!”

Written on: 25/08/2015 by toni82 (1 review written)

He helped by taking the time out to provide me with some very constructive feedback in relation to the final management report, when my allocated tutor was away. I would definitely recommend ICS. The online facility is also great for control freaks like me, so you can see exactly what you've paid, what work you have submitted, and your grades.... My one criticism is that there isn't enough higher level courses on offer e.g. degrees - I wouldn't mind a psychology one if you ever review this… Read Full Review

Icslearn's Response to toni82's Review

Written on: 26/08/2015

Thank you for taking the time to review our services, we really appreciate your feedback!

It’s great to hear that you have had a positive experience studying with us and that you found the online Student Community useful to help you manage your studies.

Your valuable feedback in relation to our course portfolio has been passed to our Product Development team for consideration.

All the best,

ICS Learn

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Great service with great result”

Written on: 21/08/2015 by JBeeds (1 review written)

I decided to retake my English Language and Maths GCSEs with ICS as I did not complete my GCSE's when at school and never got the grades I wanted. I also wanted to improve my grades to give me more options when applying to university which is my next step. I was sent my course notes/work promptly and began working through them which involved reading a section, making notes and then attempting the exercises. ICS provided lots of online support throughout my time learning with them. This… Read Full Review

Icslearn's Response to JBeeds's Review

Written on: 27/08/2015

It's lovely to hear your positive feedback so thank you for taking the time to write a review and huge congratulations on your fantastic results!

We’re delighted to hear that you did so well studying through ICS Learn and you had a great overall experience. Thank you very much for your fantastic feedback which has also been shared with our teams.

Whilst we are not an examination centre, to support our learners we have a list of centres on our online Student Community who will accept private candidates, subject to availability. If these centres are not suitable we recommend students to get in touch with our Examination Officer for further support and advice.

Again, well done on your results and we hope to support you again in the future.

Best Wishes,

ICS Learn

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Tutor Support Calls”

Written on: 20/08/2015 by SageGray186 (1 review written)

The first few weeks were overwhelming of me, especially starting out by yourself! Getting in touch with my tutor initiated communication and immediately puts me at ease. My tutor helps clarify my thoughts, and helps me notice things I may have missed. It's great to have someone to keep in contact with, and to talk you through simple steps that seemed difficult to deal with alone. Of course it would be better to talk face to face, but the calls take as long as you want, and everything is at your… Read Full Review

Icslearn's Comment

Written on: 27/08/2015

We really welcome your feedback so thank you for taking the time to write a review on your experience studying with ICS Learn.

We understand studying online can be daunting at the start especially if you have never done this before and we’re really happy to hear the great support from our teams have made you feel much more at ease.

If there is anything that we can help you with please don’t hesitate to get in touch.

Enjoy your course!

ICS Learn

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Most Helpful Tutor”

Written on: 20/08/2015 by Chelseyrianna (1 review written)

I am currently working through course, haven't had much contact with different tutors individually as at the beginning I had contact with the person I dealt with who has been so helpful, I feel comfortable asking him silly questions, his answers are prompt and explained in a way that I can understand. Would recommend him as a first contact even if he cant help on specific assignments. :)… Read Full Review

Icslearn's Response to Chelseyrianna's Review

Written on: 27/08/2015

Thank you for taking the time to let us know that you are having a positive experience studying with us, we are always happy to hear this.

Our dedicated Tutorial team are here to support you and answer any questions you may have - no matter how silly they may seem to you if you are thinking it then it is likely other students are too so don’t worry about that!

We wish you continued success throughout your course and if you do have any questions please don’t hesitate to contact us.

Best wishes

ICS Learn

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Learning with ICS has been a fantastic experience ”

Written on: 20/08/2015 by ThaliaDavis46 (1 review written)

The support from student services and the tutors has been brilliant,if you are struggling with understanding notes the tutors are always there on the end of the phone talking you through it. The materials you receive cover everything you need to prepare for the exams, I cannot fault my experience as ICS have always gone that extra mile to help. I would recommend ICS as you won't be dissipointed… Read Full Review

Icslearn's Comment

Written on: 24/08/2015

Hi,

Thank you ever so much for taking to the time to write a review for us and future distance learners.

We're delighted to hear your positive feedback on your learning experience which has been shared with our teams.

Best Wishes,

ICS Learn

Reply to this comment
Report this review Read 1 Comment
★★★★★

“prompt and helpful responses from CIPD Mentors Team”

Written on: 13/08/2015 by AmalShandall (1 review written)

would definitely recomend ICS mentors team as they all try to help in many ways. The services provided via CIPD mentorship at ICS is highly recomended to anyone who is disciplined to attempt CIPD via distance learning. I am not quite sure about tutors though as yet but will give my honest opinion following the workshop in September. The only thing I didn't quite like at first was the vagueness when it came to the CIPD membership and I believe that was due to a change in practice recently… Read Full Review

Icslearn's Response to AmalShandall's Review

Written on: 27/08/2015

We’re delighted to hear that you’ve had a great experience studying with us so far and in particular with the service provided by our Mentor team.

We hope all of your questions were answered regarding the CIPD membership and if there’s anything you’re unsure of please get in touch with us.

Good luck with your studies and we hope you enjoy the workshop next month.

Kind regards

ICS Learn

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Bachelor of nursing programme ICS D/L”

Written on: 03/07/2015 by UNOnah (1 review written)

It was a fantastic experience given that the staff were amazing. I know it was never going to be easy as I had to juggle my studies with full time employment as well as a family to support, but God saw me through successfully. This is an exciting programme which everyone should undertake and I know that such opportunities do not exist in some places, and I had to make good use of it. I am really glad I enrolled into the programme and completed it as and at when due. Thank you a million… Read Full Review

Icslearn's Response to UNOnah's Review

Written on: 21/07/2015

Thanks very much for your great feedback and comments and many congratulations on successfully completing your Nursing Course with us. We understand it can be difficult to juggle family, work and your studies but you've got every reason to be proud of yourself as you've done so extremely well!

We wish you all the best and success for your future,

ICS Learn

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Studying with ICS”

Written on: 18/03/2015 by amandacarrick11 (1 review written)

I would recommend anyone to study at home with ICS. The fees are very reasonable and I found the support of the mentor team throughout my studies to very supportive and helped me with any queries I had. The only criticism that I would have is the website was sometimes hard to navigate around although they made changes to this as I was going through my studies so are clearly trying to make it better. It can be frustrating having to email a request for a tutor call back and then waiting a day… Read Full Review

Icslearn's Response to amandacarrick11's Review

Written on: 19/03/2015

Hi,

Many thanks for taking the time to share your experience with us and we’re really happy to hear you received all the support from our teams to help you progress with your studies and you found the workshops beneficial.

We regularly review our processes to make the learning experience as smooth and rewarding as possible for our learners. We've made some changes recently to our Student Community to make it easier for you to get in touch with all of the tutors for support and you can arrange a call directly with them. We're confident that these changes, together with the support from our teams, will make it easier and quicker for you to get help when you need this.

Thanks for choosing to study with ICS and we hope to support you again with any future learning.

Best Wishes,

ICS


Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“BTEC Mechanical Engineering”

Written on: 04/03/2015 by AnikaForbes (1 review written)

This course is an absolute joke. Initially I was very impressed with ICS student advisors friendly enough and keen to help, Prompt delivery of the learning materials. That is where it ends. The course material is copied and pasted from Wikipedia and various other sites, The material does not go into detail, yes it shows you how to do it but does not explain it, when I brought the course I was told I did not need any previous experience to take this course how wrong could they be! The material… Read Full Review

Icslearn's Comment

Written on: 13/03/2015

Hi,

Thank you very much for your feedback and we're really sorry that you have not been happy with experience studying with ICS.

All of course courses undergo a thorough process of development prior to being launched. This process includes all materials being checked by subject matter experts as well as being proofread and we sincerely apologise if you have came across any errors.

ICS own all copy right for our materials and we can assure you that the content is not plagiarised by our Authors. It would be really helpful if you would get in touch with us so that we can get further information from you in relation to the materials and investigate your comments regarding the tutorial support.

We look forward to hearing from you and hope to reach a resolution with you soon.

Kind regards

ICS

Reply to this comment
Report this review Read 1 Comment
★★★★★

“request for advice”

Written on: 11/02/2015 by Marquisu236 (1 review written)

After experiencing difficulties with my course due to personal difficulties I contacted on line chat.  The woman I dealt with was very polite and helpful and answered all my questions. Thank you… Read Full Review

Icslearn's Comment

Written on: 11/02/2015

Hi,

Many thanks for taking the time to share your feedback with us in relation to the great support you received from our Service Advisor.

We wish you every success with the remainder of your studies and please get in touch with us directly if you require any assistance.

Kind regards,

ICS

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“BTEC Mechanical Engineering”

Written on: 07/02/2015 by RavenCorbett (1 review written)

Avoid this like the plague, this course is very poor. The study materials are plagiarised cut and paste from other materials, much not relevant to the course. To top it all the tutor was a Quantity Surveyor with no qualifications in engineering..............you couldn't make this up. Do Not Waste Your Money… Read Full Review

Icslearn's Comment

Written on: 09/02/2015

Hi,

We're really sorry that you have not been happy with your experience studying with ICS.

The qualifications of the tutors we employ meet the requirements of the awarding bodies. We review our courses regularly and take all student feedback into account during this process.

We would welcome the opportunity to resolve your issues so if you've not already done so please get in touch.

Kind regards

ICS


Reply to this comment

Roodt446's Comment

Written on: 03/06/2015

The reviews ICS Learn have on their BTEC Engineering course is shocking!!!!!!!!!! I was about to enrol a few of my staff to do this course but I guess I wont be doing that after all these terrible reviews. ICS get your act together these are peoples careers you are messing with!!!!!

Reply to this comment
Report this review Read 2 Comments
★★★★★

“very satisfied”

Written on: 03/12/2014 by 60Coleman (1 review written)

The amount of information given on the website about the course was great. the course material is brilliant and the staff very friendly… Read Full Review

Icslearn's Comment

Written on: 04/12/2014

Great to hear about your experience so thank you for sharing your views which have been passed to our teams.

Best Wishes,

ICS

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Exceptionally Poor Company”

Written on: 07/11/2014 by AndresBurgess475 (1 review written)

Signed up nearly 2 months ago. Took over a month to get the coursework as they kept sending to an incorrect address despite confirming they had the correct one. Still continually sending documentation out incorrectly. Sent a formal complaint which is till yet to be addressed & is way over the timescales stated for response. Keep getting assurances it has been fixed but still incorrect. Exceptionally poor company & would not recommend to anyone… Read Full Review

Icslearn's Comment

Written on: 10/11/2014

Many thanks for your valuable feedback and we regret that you experienced some obstacles in your journey.

We have taken on board your comments and we are really pleased that we have resolved these to allow you to progress with your studies.

All the very best and please get in touch when you need any help or advice.

Best wishes,

ICS

Reply to this comment
Report this review Read 1 Comment
★★★★★

“ICS Overall Course”

Written on: 15/10/2014 by chCole488 (1 review written)

The distance Learning was great for me as i could study around my home and work life, the only think that was a little frustrating was if you needed tutor help you could not ring them direct, all questions had to be posted online and sometimes it took days to get a reply back.The workshops in birmingham for the Coaching and mentoring module was fantastic the tutor was great and he really put everyone at ease, i did not really like the second workshop i attended in Birmingham i felt the… Read Full Review

Icslearn's Comment

Written on: 16/10/2014

Hi,

Many thanks for taking the time to share your views.

We understand balancing your studies around your homelife can be very challenging and we're really pleased to hear this worked best for you.

We are always looking at ways to improve the learning experience for our students and your valued comments have been passed to our teams in relation to contacting your tutor. It would be really helpful to get further details from you regarding the workshops and would encourage you to contact your Mentor team directly.

Best Wishes,

ICS




Reply to this comment
Report this review Read 1 Comment
★★★★☆

“HR certificate”

Written on: 13/10/2014 by Brayden388 (1 review written)

I think that ICS is a good courses provider and that it delivers most often very profesionnal services (workshops, mentors). I have just been desappointed by the lesson materials. There are different assignment questions in our different handouts (from parcels and from worshops) so it can be tricky for students. Which one is the good one to complete? No one tells us... I had a not yet passed grade once because I didn't choose to answer the right questions...in the good handout… Read Full Review

Icslearn's Comment

Written on: 16/10/2014

Hi,

We really appreciate you taking the time to write a review and for your valued feedback which has been passed to our Product Development team.

We are unable to trace your records on our student database with the information provided and recommend that you contact our Mentor team directly for further advice and support.

Best Wishes,

ICS

Reply to this comment
Report this review Read 1 Comment
★★★☆☆

“I have put in a complaint, it was not directed at any...”

Written on: 04/10/2014 by KatelynnBailey (1 review written)

I have put in a complaint, it was not directed at any of the staff , it is simply the result of being misled about what I was paying for and the quality of the content. I am awaiting a reply and this will really prove to me how well the customer services team can fix a problem the company created and how much they value me as a student. I will respond again with an overall review when I receive the help I have asked for ( as long as I get a response in good time)… Read Full Review

Icslearn's Comment

Written on: 06/10/2014

Hi,

We're sorry to hear you are dissatisfied with your course.

Unfortunately, we are unable to trace your details on our systems with the username you have chosen to submit your review. However, please be assured that we highly value all our students and deal with all complaints as quickly and efficiently as we can.

If you want you can send us your student ID (for example through Facebook in a direct message) so we can trace the enrolment call.

Best wishes,

ICS

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Don't waste your money”

Written on: 21/09/2014 by MonserratReid241 (1 review written)

Zero communication from tutors. Poorly written course material. A complete waste of money… Read Full Review

Icslearn's Comment

Written on: 22/09/2014

We always look at ways to improve the experience for our learners so thank you for sharing your views.

We would really like to get more information from you to look into your areas of concern and would appreciate if you would get in touch with us directly. In the meantime we have passed your comments to our teams.

Many thanks and we look forward to hearing from you.

ICS

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Incredibly awesome ICS”

Written on: 19/09/2014 by MacMillan356 (1 review written)

I love how everything was explained clearly especially how I will have to pay and I can do the payment plan. The way I was spoken to was absolutely lovely and felt I was talking to a friend. The way I was treated with respect was great and how I will get my books was told to me clearly. I like that you can choose 4 days in which your money can come out which helps… Read Full Review

Icslearn's Comment

Written on: 19/09/2014

We're really happy to hear you received all the professional guidance we aim to deliver and thank you very much for your positive feedback.

Good luck with your studies and please get in touch when you need any help or advice.

Best Wishes,

ICS

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Quick and to the point”

Written on: 18/09/2014 by Jairr248 (1 review written)

This course is offered in all different ways and ICS were the only provider that were to the point and honest.Can't wait to work them!… Read Full Review

Icslearn's Comment

Written on: 18/09/2014

Thank you for taking the time to share your thoughts and we are excited that you have chosen to study with us.

We wish you every success in your journey and please get in touch with us when you need any help or advice with your studies.

Best Wishes,

ICS

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Excellent,friendly,polite, efficient service.”

Written on: 18/09/2014 by Olsongl276 (1 review written)

Excellent,friendly,polite, efficient service… Read Full Review

Icslearn's Comment

Written on: 18/09/2014

Many thanks for your great feedback and we wish you every future success.

All the best,

ICS

Reply to this comment
Report this review Read 1 Comment
overview