Fragrance Online www.fragranceonline.co.uk Reviews

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1.4 stars
Average rating for this product is: 1.4 out of 5

From 0 ratings and 9 reviews

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Average Ratings for Fragrance Online www.fragranceonline.co.uk

  • Customer Service1.5 stars
  • Quality of website1.8 stars
  • Value for Money2 stars
  • Overall rating1.4 stars

9 Reviews For Fragrance Online www.fragranceonline.co.uk

  • Guest 3rd Nov 2009

    Reviewer rating: 1 stars


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    Refrain from Using this site!

    Their online system:

    * didn't allow me to enter billing address and shipping address separately
    * assumed that my shipping address is my billing address.
    * transmitted my details partly insecurely over internet. i.e. according to firefox padlock security, it was clearly part of the details of card details page were not encrypted
    * didn't have a proper phone number on the website to call, as far as I could navigate
    * said that the order was successful, assigned an order id and sent me a confirmation mail! After two, it was cancelled due to my card address mismatch!

    Finally, ordered again from chemist.net - free delivery over DHL for over £30 orders - waiting for delivery!

  • Guest 20th Sep 2009

    Reviewer rating: 1 stars


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    I ordered my perfume from fragrance online on the 9/9/09 it is now the 20/09/09 and i am still waiting there is NO PHONE NUMBER i have emailed 3 TIMES had no return call or email i will never order off them again i now have to try and get my money back god knows how i am going to do this.

  • Guest 16th Sep 2009

    Reviewer rating: 1 stars


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    Was supposed to be delivered in 2 days. More than 6 days and still waiting. Missed anniversary. No telephone number to contact.

    Will not use Fragrance Online in future.

  • Guest 25th Jul 2009

    Reviewer rating: 1 stars


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    Where can I start !!

    Absolutley diabollical service. Ordered my perfumes 7 days ago from Fragrance Online, get a response full of excuses. I'm so irritated with them. Missed a Birthday deadline. Would have great to know that the office is run single handedly !!!

  • knottycroc 15th Sep 2008

    Reviewer rating: 0 stars


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    I ordered some perfume online and the funds were debited immediately. Two days later I was advised by email that the perfume was out of stock and my monies would be refunded. Two weeks later I have not received a refund yet. I've been unable to find a telephone number to contact them on. No response received as yet to email sent requesting immediate refund.

  • jayze Rank: Corporal 4th Jul 2008

    Reviewer rating: 5 stars


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    Fantastic service from www.fragranceonline.co.uk, lots in stock.

  • davegraham 2nd Aug 2007

    Reviewer rating: 4 stars


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    Fragrance Online offer a good range of perfumes, and the site seems to be growing as new perfumes are released.

  • lemon spice 29th May 2007

    Reviewer rating: 0 stars


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    Ordered goods from Fragrance Online, and like a previous customer, I never received my goods.

  • yeziying Rank: Lance Corporal 14th Sep 2005

    Reviewer rating: 0 stars


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    I selected aftershave from Fragrance Online as a birthday gift. Payed online, wait 10 days, nothing arrive. No tel, fax provided by the website, only email. The owner reply late (after 3-4 working days)and refuse to track the parcel, refuse to show the delivery proof. using many excuse, ask me to claim lost from Post Office (without telling me anything about the parcel). I reported to my bank, the bank worked on behalf of me to require them showing the delivery proof. In the middle of bank inves ...