Cathy from the Croydon branch fitted my daughter in to be measured even though we didn't have an appointment. She was very patient and caring towards my daughter who is autistic and finds even small changes like buying new crop tops a struggle. She never made us feel pressured to buy anything. Thank you Cathy for all your help. We did end up buying the products that you recommended ????

Don't get me wrong, the member of staff was lovely and it's not her fault if she hasn't been trained properly She measured under my arms - pulling tape very tight and came up with a size two inches smaller, then asked me what cup size I am - surely that's part of the measuring service? I told her what size I usually wear, she got me one off the shelf, I tried it on and then bought it - I could have saved myself time and embarrassment of undressing in front of someone Please train your staff properly for their sakes otherwise it's not fair on them!!

M&S Bra fitting service at Brent Cross She was brilliant. She was able to measure and advise on size an styles for my daughter. My daughter was prepared for a stressful and awkward experience but left with well fitted new bras and found the whole process enjoyable. She even found time for me, mothers never make time for themselves! I was able to have advise and have now updated my bras too. I am wearing the correct size now! Huge heartfelt thank you! Best wishes from us both.

Went into the Blackpool store to ask if they had a bra fitting service today. I was told yes, but you had to make an appointment they were able to fit me in due to a cancellation. The lovely helpful lady took my measurements and recommended a few bra's to try on. She knew her job, and the one she recommended, wow, made such a difference to my mature puppy dog ears bust. I now look taller and thinner! Thank you so much from a very happy customer ???? ????